Summary
The Whole Health Program is an across the board change in the delivery of healthcare focusing on the patient in a proactive attitude vs reactive. The change in the VA will include a complete cultural change to thinking of the person and not the single diagnoses to be treated. The position uses general administrative policies and precedents. This position reports to the Whole Health Program Manager but may be assigned to the Chief of Staff or Associate Director.
Qualifications
To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 05/19/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation - but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year - it may not clearly demonstrate you possess one-year time-in-grade - as required by the announcement. In this instance - you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Qualifications: To qualify for this position at the GS-09 level - you must meet one of the following: Specialized Experience: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-7) in the Federal Service - that is directly related to the work of the position and has equipped you with the particular knowledge - skills and abilities to successfully perform the duties as a Program Analyst. Qualifying specialized experience includes: demonstrated work experience using qualitative and quantitative techniques for analyzing and measuring the effectiveness - efficiency - and productivity of administrative and healthcare programs; possess Healthcare Informatics knowledge in the use of clinical software packages; thorough in-depth knowledge of the clinical environment (including practices - procedures - policies - strengths and weaknesses in order to effectively use data to track and manage patient care); tracking and analyzing clinical programs for the purpose of improving processes and identify problem areas; and utilizing computers and applicable databases/software for statistical purposes and managing information systems. NOTE: Experience must be fully documented on your resume and must include job title - duties - month and year start/end dates AND hours worked per week. ~OR~ Education: Successful completion of a master's or equivalent graduate degree - successfully completed two (2) full years of progressively higher level graduate education leading to such a degree - LL.B or J.D. if related. Such education must demonstrate the knowledge - skills - and abilities necessary to do the work of this. NOTE: Copies of transcripts must be submitted with your application materials. Education cannot be credited without documentation. ~OR~ Combination: Combinations of successfully completed graduate level education (beyond the first year) and specialized experience - as described above - to meet the total requirements. The education portion must include graduate courses that demonstrate the knowledge - skills - and abilities necessary to do to the work of this position. NOTE: Copies of transcripts must be submitted with your application materials. Education cannot be credited without documentation. NOTE: One (1) full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements and Work Environment: Trips to satellite outpatient clinics or Department of Defense or other health care agencies are sometimes necessary and will involve transportation via station vehicle or privately-owned vehicle. The work performed is of a precise nature requiring long periods of concentration that is often interrupted. Employee is often faced with changing priorities and with meeting deadlines. The work involves carrying light items such as books - instruments - laptop computers and other similar materials. Work is typically performed in office - conference room and clinical/hospital patient care settings. Typically - the work is hazard-free - not requiring any special equipment of clothing. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Duties
- The incumbent serves as a Program Analyst - Whole Health Program Analyst for the Department of Veterans Affairs - Veteran Health Administration
- The primary purpose of the Program Analyst position is to track and provide fact-based data to support the changes in the facility - to review the status of change through tools provided by Office of Patient Centered Care and Cultural Transformation (OPCC&CT) - and to identify areas that can use focus for change and areas to receive praise for successes
- The position is key to creating the business plan environment that will perpetuate the cultural change
- Duties include - but may not be limited to the following: Briefing clinical Teams using VA provided data cubes and web page reports from the Corporate Data Warehouse (CDW)
- Extracting - analyzing - and providing data to assess treatment and services that impacts clinical endpoints - health status outcomes
- estimated usage
- characteristics of treating designated populations
- evaluating patterns of substitution against other products such as resource impact
- Monitoring and maintaining profiles - identifies transmission errors by review of Veterans Health Information Systems and Technology Architecture [VISTA] records
- Serves as expert in the analysis of data across the service to include clinic productivity - national quality measures such as SAIL - and complex access correlations
- Providing management with effective feedback that helps the organization operate successfully in a new personalized - proactive - and patient-driven health care environment
- Providing relevant clinical and/or administrative data to identify - quantify and resolve organizational problems
- Developing data reports to support budget planning - resource projections - and allocation of resources
- Developing and presenting recommendations for improving clinical data-management methods - follow-up procedures - and timely compliance with regulatory guidelines
- Coordinates with Whole Health Field Implementation Teams and Whole Health director to develop strategies and plans for deployment of Whole Health
- Performs other duties as assigned
- Work Schedule: Monday - Friday - 8:00am to 4:30pm Telework: This position may be authorized for telework
- Telework eligibility will be discussed during the interview process
- Virtual: This is not a virtual position
- Position Description/PD#: Program Analyst/PD99894A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
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