Relocation Program Associate

Posting Details

I. Job Overview

Job Description Summary:

GW’s Relocation Services is currently seeking an experienced Relocation Program Associate to help support the University’s mission in education. Relocation Services is a part of GW’s Facilities, Planning and Construction Management Division, which maintains GW’s property and grounds on all three campuses. Employees at GWU are offered a competitive salary, excellent benefits package, general retirement savings options that include university contributions and matching contributions, generous Annual and Sick leave benefits plus many more. For more information about GW benefits, please visit https://hr.gwu.edu/benefits .

The Relocation Program Associate is responsible for planning, managing, and completing relocation projects efficiently. This role involves coordinating tasks, working with teams, managing vendors, and ensuring smooth project execution. The ideal candidate is organized, adaptable, and skilled in using technology to streamline operations while maintaining high standards.

Key Responsibilities:

Integration and Optimization of Monday.com:

• Implement and optimize Monday.com for effective task management and team collaboration.
• Provide training and support to team members as needed.
  
  

Work Order Management:

• Use AIM software or similar tools to manage and prioritize relocation requests efficiently.
• Ensure timely response and resolution to work orders, maintaining high service standards.
  
  

Task Tracking and System Updates:

• Document, assign, and track tasks to ensure clear accountability.
• Keep project tracking systems up to date and accurate.
  
  

Vendor Coordination:

• Coordinate with moving companies and vendors to schedule manpower and workflows.
• Monitor vendor performance to ensure adherence to schedules and quality standards.
  
  

Invoice Handling:

• Manage the invoice process, including timely entry, approval, and payment.
• Address discrepancies or delays by coordinating with finance teams.
  
  

Inventory and Procurement Management:

• Oversee furniture inventory and ensure availability for relocation projects.
• Work with procurement teams to place orders for upcoming requirements.
  
  

Technical Proficiency:

• Use tools like Google Workspace, Microsoft 365, and other project management software to support daily operations.
• Streamline processes through efficient use of technology.
  
  

Design and Visualization Work:

• Create design layouts using AutoCAD, 3D software, Adobe tools, and Canva when required.
• Provide visual aids to support project planning and presentations.
  
  

Administrative Support:

• Manage emails, digitize records, and handle ticket processing efficiently.
• Perform general administrative tasks as necessary.
  
  

Physical and On-Site Tasks:

• Perform physical tasks and assist on-site as needed.
• Maintain flexibility to work overtime or adapt to different roles as required.
• Performs other work related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
  
  

Minimum Qualifications:

Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:

Must be able to lift up to 50lbs.

Preferred Qualifications:

• Proactive, dependable team player who is committed to team’s success
• Willingness to learn new skills and procedures and take ownership of them
• Effective organizational, multitasking, and prioritizing skills
• Ability to communicate effectively with management, customers, moving crews, and students
• Ability to follow directions and take pride in quality of work
• Successful working in a fast-paced environment with changing priorities
• Strong attention to detail
• Excellent customer service orientation desired with the ability to actively listen, elicit information, and comprehend customers’ issues/needs
• Experience with logistics and/or scheduling preferred
• Experience or interest in interior design or space planning a plus
• Prior experience and proficiency in MS Word, Excel, and Google Suite (Drive, Calendar, Docs, Sheets) and competent with corresponding mobile apps using a work phone.
  
  

Hiring Range $55,151.08 - $71,633.73

GW Staff Approach to Pay

How is pay for new employees determined at GW?

Healthcare Benefits

GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.

II. JOB DETAILS

Campus Location: Foggy Bottom, Washington, D.C.

College/School/Department: Division of Safety and Operation

Family Safety and Facilities

Sub-Family Construction and Development Management

Stream Individual Contributor

Level Level 1

Full-Time/Part-Time: Full-Time

Hours Per Week: 40

Work Schedule: Monday - Friday, 8:30am - 5:30pm with flexibility to work occasional nights and/or weekends

Will this job require the employee to work on site? Yes

Employee Onsite Status On-campus (in person)

Telework: No

Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search

Special Instructions to Applicants:

Employer will not sponsor for employment Visa status

Internal Applicants Only? No

Posting Number: S014195

Job Open Date: 05/13/2026

Job Close Date:

If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until:

Background Screening Successful Completion of a Background Screening will be required as a condition of hire.

EEO Statement:

The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.