Job Description
- This is a Program Manager / Product Manager role supporting Demand Side Management (DSM) programs for Commercial & Industrial (C&I) customers.
- The contractor will manage the end‑to‑end lifecycle of an assigned DSM product, ensuring the product meets its filed regulatory goals.
- Day‑to‑day management of a DSM product (e.g., lighting)
- Forecasting and budgeting to meet filed goals
- Managing program rules and regulatory requirements
- Working with trade partners, vendors, and internal sales teams
- Moving projects through Salesforce (CRM)
- Ensuring compliance with regulatory filings and program documentation
- Supporting testimony and filings (e.g., Texas filing mentioned)
- Answering questions from customers, trade partners, and internal stakeholders
- Managing forecasting and budgets
- Updating customer‑facing program collateral
- Process documentation
- Training internal and external partners
- Participating in meetings with vendors and internal teams
- Occasionally supporting regulatory testimony or filings
- The role is described as a "jack of all trades" position requiring comfort with ambiguity.
- Part of the DSM Product Management team
- Works closely with internal sales, channel managers, vendors, trade partners, and regulatory teams
- Individual contributor with shared team accountability
- Heavy meeting load
- Exposure to regulatory, forecasting, and budgeting work
- Strong emphasis on relationship and stakeholder management
- Opportunity to work on meaningful energy efficiency initiatives
- Hybrid schedule: In office Tuesday-Thursday; Remote work on Mondays and Fridays
Qualifications
- Approximately 3-5 years of experience
- Program or product management experience
- Budgeting and forecasting skills
- Salesforce experience required
- Stakeholder and customer relationship management skills
- Strong Microsoft Office skills
- Experience in regulated environments (highly preferred)
- Experience aligned to program/product management or regulated work
- Relevant backgrounds include:
- Utilities (electric, gas, water)
- Other regulated organizations
- Government or large bureaucratic environments (e.g., DOE, EnergyStar)
- Preferred:
- PMP certification (nice to have)
- Utility or regulated industry experience
- Exposure to dashboards or data tools (e.g., Power BI)
- Experience presenting to internal/external audiences
Benefits
Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.
Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.
Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.
Synectics is an equal opportunity employer.
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