Job Title: Program Coordinator
Organization: Exceeds Expectations, Inc.
Location: 1638 N Corrington Ave., KCMO 64120
Position Summary
The Program Coordinator at Exceeds Expectations, Inc. is passionate a key role in planning, implementing, and
supporting programs that advance the organization’s mission of delivering high-quality services and
exceeding stakeholders’ expectations. This position ensures smooth program operations, strong
communication with clients and partners, and accurate tracking of outcomes while maintaining a high
standard of professionalism and service.
Key Responsibilities
Program Operations & Support
- Coordinate day-to-day program activities to ensure timely and effective delivery
- Assist in planning, scheduling, and executing program events, workshops, or services
- Maintain detailed program records, documentation, and databases
- Monitor program timelines and support achievement of milestones and deliverables
Communication & Stakeholder Engagement
- Serve as a primary point of contact for program participants, partners, and internal teams
- Prepare program-related correspondence, reports, and presentations
- Support outreach efforts to promote programs and increase participation
- Foster positive relationships aligned with Exceeds Expectations, Inc.’s values
Tracking, Reporting & Evaluation
- Collect, track, and organize program data and performance metrics
- Assist with reporting outcomes to leadership, funders, or partners
- Identify opportunities for process improvement and increased program effectiveness
Administrative & Team SupportPro
- Provide logistical and administrative support to program leadership
- Assist with budgeting, invoicing, and expense tracking as needed
- Support compliance with organizational policies and funding requirements
- Collaborate across departments to ensure program success
Required Qualifications
- Associate’s or Bachelor’s degree in human services, business, nonprofit management, education,
or a related field (or equivalent experience)
- 1–3 years of experience in program coordination, project management, or administrative
support
- Strong organizational, time management, and multitasking skills
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Ability to work independently and collaboratively in a fast-paced environment
Preferred Qualifications
- Experience working in nonprofit, community-based, or service-driven organizations
- Familiarity with data tracking, reporting, or CRM systems
- Experience coordinating events or multi-stakeholder projects
Core Competencies
- Attention to detail
- Problem-solving and adaptability
- Strong customer/service orientation
- Integrity and confidentiality
- Alignment with the mission and values of Exceeds Expectations, Inc.
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