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Job Type   /   Job Level
Full-time   /   Fresh/Entry Level
Job Location
Norcross, GA
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Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off


POSITION TITLE: Order Processing Coordinator

JOB DUTIES AND ESSENTIAL FUNCTIONS:

  • Manage incoming domestic customer orders via EDI, Fax, Email and Customer Websites.
  • Enter Import orders into QuickBooks and notify appropriate team members of receipt of a new order.
  • Confirm to customer receipt of New F&D Grand Opening orders and verify fill rates at time of receipt.
  • Coordinate activities with the warehouse and sales teams to ensure timely and accurate order processing and timely product shipment.
  • Manage preparation of shipping labels which includes creating packaging, utilizing knowledge of inventory stock status, ensuring billing accuracy and meeting deadlines.
  • Prepare and send invoices upon pick-up of shipments.
  • Assist the warehouse with managing priorities based on customer shipping guidelines.
  • Make recommendations regarding EDI and shipping performance to minimize penalties and fees from customers.
  • Assist finance with processing adjustments for Amazon FBM orders and prepare weekly report.
  • Participate in cycle counting inventory.
  • Perform other duties that may be required based on business needs.


REPORTS TO:

  • Operations Manager


SUPERVISORY RESPONSIBILITIES:

  • None


REQUIRED SKILLS:

  • Excellent verbal and written communication skills.
  • Proficient in MS Office, Word and Excel.
  • Working knowledge of QuickBooks and True Commerce Transaction Manager.
  • Ability to work under time pressure for task completion.
  • Ability to multi-task and prioritize work activities to achieve desired goals.
  • Strong attention to detail.
  • Quick to learn in ambiguous circumstances.
  • Ability to work both independently and as part of a team.


REQUIRED EXPERIENCE:

  • 1-2 years of order management xxperience
  • High School Diploma or equivalent.


PREFERRED EXPERIENCE:

  • 2 years of order management experience.
  • Bachelor’s Degree in related field of study.
A free Jobstore account is required to proceed to the employer site.
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