Program Support Assistant

Summary

Program Support Assistant is located at Audie L. Murphy VA hospital and supports multiple sites within the South Texas Veterans Health Care System. Incumbent reports to the Supply Chain Management Service (SCMS) by performing a variety of tasks in support of the efficient management of the service. Supports the day-to-day operations and performs a variety of office support tasks - supporting the Service.

Qualifications

To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 05/11/2026.You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include - but are not limited to: Knowledge of proper grammar - punctuation - spelling and agency guidelines to prepare - edit and place in proper format all correspondence and reports. Knowledge of VA timekeeping policies and procedures. Skill in communication both oral and written - and the ability to tactfully present ideas. Knowledge of telephone protocol and manners. Skill in operation of computer to accurately and neatly present product in proper format in final form.. OR - Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have four years above high school in an accredited business - secretarial or technical school - junior college - college or university. One year of full-time academic study is defined as 30 semester hours - 45 quarter hours - or the equivalent in a college or university - or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business - secretarial - or technical school. (TRANSCRIPT REQUIRED). OR - Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond the first 60 semester hours (i.e. - beyond the second year) to meet the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. (TRANSCRIPT REQUIRED). For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Physical Demands: The work is sedentary. Typically - the employee may sit comfortably to do the work. However - there may be some walking - stair climbing - bending - stooping - and carrying light weight documents - folders and manuals required. Hearing and distinct speech are essential due to the extensive use of the telephone as a means of communication to give instruction and receive information. The incumbent must possess manual dexterity to enter computer information. mental concentration to meet critical deadlines is also required.

Duties

• Major Duties: Receives and screens telephone calls for the Chief and Assistant Chiefs within Logistics Service
• Maintains the Chief and Assistant Chief calendars
• Reminds him or her of appointments and schedules - cancels and reschedules appointments
• Receives incoming mail
• Opens - reviews - and routes mail to the appropriate individuals or sections within Logistics Service
• Assembles and attaches all background material from files for supervisory information prior to his or her signing any correspondence
• Incumbent takes minutes from Logistics Service Staff meetings - as well as meetings that the Chief and Assistant Chief chair as required
• Incumbent is responsible for using the automated office equipment - which consists of a word processor - computer terminal - computer keyboard
• Conducts timekeeping reports and audits to verify compliance with payroll policies and regs
• Creates and maintains time and attendance for each employee within the service
• Record Liaison and maintains an accurate inventory of records created and stored by the program and service
• Maintains the time and attendance cards for the Office of the Chief - Inventory Management - Storage and Distribution Sections - Kerrville Division
• Work Schedule: Monday - Friday - 7:30 a.m
• - 4:00 p.m
• May change based on service needs
• Virtual: This is not a virtual position
• Position Description/PD#: Program Support Assistant/PD03926O Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required