Continuous Improvement Program Instructor

The Continuous Improvement Program – Instructor is responsible for designing, delivering, and continuously improving training programs that embed BUILD (Building Up Individuals for Locally Driven) Excellence, QXO’s Continuous Improvement program, principles across the organization. This role combines instructional expertise with a passion for leadership development, continuous improvement, and value-driven culture. In addition to general training responsibilities, the instructor will serve as the lead facilitator for Tradesperson and Lead Builder certification classes, delivering these programs across multiple regions in the United States. Central to this role is teaching and coaching employees in A3 Thinking, Strategy Deployment, and Daily Management practices, ensuring these disciplines are consistently applied to drive organizational excellence.

What You'll Do

Plan

• Collaborate with managers and HR to identify skill gaps, knowledge deficiencies, and training needs through surveys, interviews, and performance data.
• Conduct needs assessments to tailor training programs to specific organizational and departmental requirements.
• Ensure compliance with organizational standards, procedures, and regulatory requirements during training sessions.
• Schedule training sessions, manage attendance records, and oversee training budgets.
• Coordinate logistical aspects including venue reservations, material distribution, and participant progress tracking across multiple regions.
  
  

Do

• Collaborate with the VP of T/D and the VP of BE Program Management in developing structured training plans, learning objectives, and curriculum for orientation, role-specific, and ongoing development programs.
• Collaborate in maintaining training materials including manuals, presentations, handouts, videos, and interactive exercises.
• Deliver engaging workshops, seminars, and one-on-one sessions (online and in-person) on topics such as leadership, continuous improvement, ethics, compliance, and technical skills.
• Teach Tradesperson and Lead Builder certification classes across multiple U.S. regions, with a strong emphasis on A3 Thinking, Strategy Deployment, and Daily Management practices.
• Facilitate interactive learning experiences that encourage participation, dialogue, and practical application of concepts.
  
  

Check

• Stay current with emerging training methodologies, automation tools, and industry best practices to ensure BUILD Excellence programs remain innovative and impactful.
• Mentor and support new employees, ensuring smooth onboarding and integration into the BUILD Excellence culture.
• Develop systems to monitor cohort member performance and ensure alignment with training objectives.
• Maintain accurate documentation of training activities, costs, and outcomes.
  
  

Act

• Assess training effectiveness through quizzes, surveys, feedback, and performance metrics.
• Analyze results and implement modifications to improve program quality and relevance.
• Coach employees and leaders in applying A3 problem-solving, cascading strategic objectives, and sustaining daily management systems.
  
  

What You'll Bring

• 5+ years of experience in corporate training, instructional design, or leadership development.
• Excellent skills with continuous improvement methodologies (Lean, PDCA, A3, Strategy Deployment, Daily Management) required.
• Lean Six Sigma Black Belt or Master Black Belt strongly desired.
• Prior Operational Leadership role(s) with successful use of A3 Thinking, Daily Management, and Strategy Deployment required.
• Prior experience delivering certification programs or multi-region training initiatives is highly desirable.
• Exceptional communication and facilitation skills; able to distill complex concepts into engaging, accessible learning.
• Experience in corporate training, instructional design, and/or leadership development, including hands on, academic, and field training.
  
  

Core Attributes

• Values-driven leader committed to excellence, fairness, and integrity.
• Creative and playful approach to adult learning, using metaphors, storytelling, and simulations to make training memorable.
• Dedicated to embedding A3 Thinking, Strategy Deployment, and Daily Management practices into organizational culture.
  
  

Location: This position is primarily on-site at our headquarters located at: 9780 Pyramid Court, Englewood, CO 80112

• Regular in-person attendance is required Monday through Thursday
• Friday is an optional remote workday
  
  

Travel Requirements: This position is estimated to travel 40-60% of time across multiple U.S. regions to deliver Tradesperson and Lead Builder certification classes.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Ability to lift up to 15 pounds occasionally
• Must be able to move between departments within the company facility
  
  

Disclaimer

This job description outlines the general nature and level of work performed by employees in this position. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Management reserves the right to modify, add, or remove duties at its discretion.

What You'll Earn

• Medical, Dental, Vision, Life Insurance, Short-Term and Long-Term Disability after 30 days
• PTO (2 weeks per year to start)
• 401(k) with employer match
  
  

About The Company

QXO is the fastest growing publicly traded distributor of building products in North America. The company is executing its strategy to become the tech-enabled leader in the $800 billion building products distribution industry and generate outsized value for its shareholders. QXO expects to achieve its target of $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

Salary Range

USD $120,000.00 - USD $150,000.00 /Yr.