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JOB DESCRIPTION
Under limited supervision, this role is responsible for coordinating high-volume, complex multi-day Continuing Legal Education (CLE) programs. The Program Coordinator II serves as the liaison/point of contact between NITA and Program Directors and participants, handling longer, more advanced programs with limited involvement needed from the Director of Public Programs. This position is integral to delivering exceptional legal education training experiences and maintaining NITA's reputation for quality programming.
Develop program schedules, prepare materials, and gather logistics information
Contact hotels to arrange lodging for faculty; make faculty reservations as needed
Coordinate food and beverage needs with local caterers and restaurants
Make faculty dinner reservations and coordinate contract/payment
Recruit witnesses/jurors for program activities
Distribute program logistics, secure links/calendar invites, schedules, and course materials to faculty and participants
Coordinate with customer service team on enrollment processes
Work with Publications Department on the ordering/shipping of course materials
Send independent contractor contracts as needed
Collect CLE bar information from faculty and participants of each program and apply to all needed states for CLE accreditation for each program
Program Administration
Extract reports from database and create administrative aids (participant lists, faculty lists, group rotation forms, sign-in sheets, etc.)
Monitor enrollment numbers and update Program Director of changes
Provide customer support to participants and answer detailed questions regarding programs
Administer and coordinate the shipping of registration materials to program sites (CLE documentation, nametags, participant certificates etc.)
Provide on-site and online logistical and administrative support for assigned programs
Post-Program Administration
Review faculty reimbursement requests and submit payments to faculty, support staff, and outside vendors
Compile final evaluation results, and distribute evaluation summaries
Input volunteer hours, evaluation ratings, and payments into database
Arrange a post-program call with Program Director and Director of Public Programs
Verify final attendance and report all CLE credits for faculty and participants
Create and email all CLE certificates for faculty and participants
General Responsibilities
Coordinate annual scheduling of programs and work directly with Program Directors regarding deadlines, faculty, logistics, budgetary matters, etc.
Assist Director of Public Programs with assigned projects
Support new hire training initiatives
Perform other duties as requested
SUPERVISORY RESPONSIBILITIES None
QUALIFICATIONS
Education & Experience
Bachelor's Degree or equivalent relevant work experience
3-5 years in meeting planning or event services
Knowledge, Skills & Abilities
Self-Management & Work Style: Self-motivated with ability to self-manage; positive attitude with high degree of integrity, dependability, and team orientation; driven by sense of urgency to meet customer requirements in a fast-paced environment
Relationship Management: Ability to build relationships with faculty, participants, and outside vendors; superior customer service orientation; ability to positively manage conflict
Organizational Skills: Detail-oriented with excellent planning and organizational abilities; capable of managing multiple high-level programs simultaneously; adapts to changing environments while building relationships with multiple teams
Problem-Solving: Quick thinker with strong problem-solving abilities; demonstrates patience and fortitude when working with difficult clientele
Communication: Excellent verbal and written communication skills across phone, email, and interpersonal interactions
Computer Skills
Proficient with Microsoft Office suite
Type 40+ words per minute
Ability to generate spreadsheets
Email and internet proficiency
Ability to learn and use data management software
PHYSICAL REQUIREMENTS
Uses hands, fingers, and wrists to write and work with computers and office machines
Sits and works at a computer for extended periods of time
Must occasionally lift and/or move up to 40 pounds
BENEFITS PACKAGE
Time Off: 15 days PTO in first year, plus 13 paid holidays and 2 floating holidays, 1 volunteer day annually
Annual all-employee gathering with team activities
Transparent communication through weekly staff meetings and financial updates
Remote-first workplace with flexibility for work-life balance
Focus on learning and professional development
Results-oriented environment that respects personal time
National Institute for Trial Advocacy is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.*
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