Friends of the Children – Portland makes a long-term commitment to youth by pairing each child with a paid, professional mentor from kindergarten through high school graduation. This 12½-year model focuses on consistent relationships and measurable outcomes in school, relationships, and well-being. Recognized as Oregon’s “Most Admired Nonprofit” for more than 10 years, we work in partnership with caregivers, schools, and communities.
Role Summary
The Gift Processing & Data Specialist provides database and gift-processing support in collaboration with the Development Team to meet fundraising goals. This role coordinates with the Finance Team and is responsible for detail-oriented tasks in Raiser’s Edge NXT, the use of various giving platforms, and includes timely and accurate data entry, database maintenance, and gift back-ups and acknowledgment. This role is responsible for upholding gift acceptance and pledge handling policies.
This is a hybrid-remote position that generally requires 3 in-office days in Northeast Portland, Oregon, each week. This fluctuates depending on operating needs and supports after-hours and off-site events as necessary.
Job Responsibilities
- Review, verify, and process pledges, event contributions, gifts-in-kind, data imports, grants, matching gifts as well as DAF, stock, and wire transfers.
- Ensure accurate gift revenue and reconciliation in collaboration with Finance team.
- Update donor records and relationships based on gift information, staff communication, returned mail, and research.
- Set up and maintain giving platforms, including complex event management tools.
- Produce donor acknowledgement letters, receipts, pledge reminders/invoices, and giving statements. Work with frontline team for special handling.
- Generate pledge reminders according to installment schedules, and alert Frontline team for additional follow up on outstanding pledges.
- Provide exceptional donor-relations services with professional communications.
- Respond to data requests in a timely manner.
- Collaborate with Database Manager on customized campaign and forecasting dashboards.
- Follow current industry best practices and maintain procedural and policy documentation.
Experience
- Minimum of HS diploma or equivalent.
- 2-3 years of CRM, gift processing and related experience in a development role
Knowledge, Skills and Abilities
- Recent experience with Raiser's Edge NXT CRM, pivot tables, queries, Omatic Cloud, Power Automate, and database best practices
- Demonstrated nonprofit gift services experience handling large data volumes.
- Ability to take initiative and work independently. Available for occasional early morning, evening, and weekend work for events and high-volume periods.
Preferred Skills, Abilities, and Experience:
- Expertise in database queries and exports, use of AI and other emerging tools.
- Experience with donation and event bidding platforms like Greater Giving.
This position is represented by FriendsPDX Union Network. Union membership or dues-paying status are required upon hire to maintain employment. $55,631.24 ‒ $60,789.76 Annually
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