Position Summary
(On-site in person position - Anaheim location) The Logistics & Dispatch Coordinator is responsible for communicating with customers regarding delivery or pickup times, and special handling requests. Planning pre-determined routes and accommodating route changes as needed. Preparing dispatch documents, as well as generating bills of ladings (BOLs). Role will also coordinate and oversee the scheduling and dispatching of drivers and vehicles to ensure timely and efficient transportation of materials. This role requires effective cross-collaboration and cross-communication with drivers, customers, and internal departments, as well as the ability to respond promptly to service issues and changes in scheduling.
Essential Job Duties And Responsibilities
- Communicate via phone, and email with service providers, such as trucking companies, brokers, ocean
- carriers, terminals, global consolidators (brokers), and customs brokers.
- Negotiate and arrange transport of goods with shipping or freight companies.
- Prepare bills of lading, invoices, packing list for domestic & export shipments
- Monitor driver's locations and utilization to coordinate service and schedules
- Respond to customer inquiries and service requests promptly and professionally
- Communicate with customers to provide updates on delivery times and address any service issues
- Coordinate with internal departments to ensure customer needs are met
- Maintain accurate records of dispatch activities, driver logs, and service calls
- Prepare and present reports on dispatch operations to management
- Utilize dispatch software to track and optimize routes and schedules
- Perform other job-related duties as assigned
Qualifications
- Associate degree in logistics, supply chain, business or related field preferred.
- 1-3 years of experience in logistics coordination, dispatching, or fleet operations.
- Strong analytical and problem-solving skills.
- Bilingual English/Spanish preferred.
- Proficiency in Outlook, Microsoft Office.
- Excellent communication and multitasking abilities.
- Familiarity with waste management operations is a plus.
- Familiarity with ERP, QuickBooks or tracking software's
- Fast learner and can-do attitude & customer focus
Work Environment and Physical Demands
- Work is performed inside an office environment with exposure to varying weather conditions, noise, and dust
- Requires standing, bending, and lifting materials up to 25 pounds
- Ability to perform repetitive motions and manual labor tasks
- Visual acuity to monitor operations and identify safety hazards
- Use of PPE as required by facility guidelines and adherence to safety practices are required
Salary: $24.00 - $26.00 per hour
US
