Job Description
Job Title: Lead Operations Support Representative
Posting Start Date: 12/18/25
Job Description:
Primary Role
Responsible for performing a variety of complex administrative activities and support involving the operations of water treatment and distribution systems, field operations and/or regulatory compliance.
Key Accountabilities
- Processes and maintains a variety of complex accounting information including, but not limited to, payroll, accounts payable, invoices, inventory issues/receipts, and purchase orders.
- Research, compile and update information in various systems, including database, spreadsheet and word processing programs.
- Maintains financial and/or other business records, journals and ledgers.
- Interacts with internal/external customers regarding various issues and provides any additional assistance.
- Researches and resolves critical customer questions, concerns, difficulties, inquiries and/or problems.
- Prepares and responds to data requests and executes work orders, service orders, error reports, set-ups, etc. in various configurations such as Powerplant, Coupa, SAP and myTime.
- Compiles and reviews numerous multifaceted reports on a daily/weekly/monthly basis.
- Performs other duties as assigned.
Knowledge/Skills
- Microsoft Office Suite, especially Excel.
- Excellent knowledge of office procedures Excellent math knowledge.
- Excellent working knowledge of computer programs.
- Excellent knowledge of network and maintenance related issues. Knowledge of company billing guidelines and state billing regulations preferred.
Experience/Education
- High School Diploma or GED required.
- Some college courses preferred.
- Clerical Certification preferred.
- Minimum of 3+ years related clerical experience preferred.
Certifications & Licenses
- Valid state driver’s license with ability to pass motor vehicle background check.
Work Schedule
- Full-time, on-site
- Monday-Friday, 7am-3:30pm
- Overtime as needed
Work Environment
- General office environment
- In some instances must be able to lift up to 10 lbs. maximum and occasionally lift various items.
Competencies
Champions safety
Collaborates
Cultivates innovation
Customer obsessed
Drives Results
Nimble learning
US
