Program Manager

Ascendion is an AI-native software engineering disruptor helping businesses innovate faster, smarter, and with greater impact. We partner with enterprise clients across North America, the UK, Europe, and APAC to solve complex challenges in data, experience design, software product engineering, and workforce transformation. Powered by expert engineers, thousands of AI agents, and our Engineering to the Power of AI (EngineeringAI) method, we deliver measurable outcomes that build trust, unlock value, and accelerate growth.

Learn more at https://ascendion.com/.

Engineering to the Power of AI™, AAVA™, Engineering^AI, Engineering to Elevate Life™, Enterprise Platforms^AI, Data & Insights^AI, Experience^AI, GCC^AI, Operations^AI, Platform Engineering^AI, Product^AI, and Quality Engineering^AIare trademarks or service marks of Ascendion^®. AAVA™ is pending registration. Unauthorized use is strictly prohibited.

We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:

• Build the coolest tech for the world’s leading brands
• Solve complex problems - and learn new skills
• Experience the power of transforming digital engineering for Fortune 500 clients
• Master your craft with leading training programs and hands-on experience

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Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.

Summary:
This Program/Project Manager will support the Lease Construction and Fitout Program. This role will support the Lease Delivery, Construction & Integration, Execution Operational Planning (EOP) team. The EOP team supports the project based execution teams on programs and initiatives to develop tools, runbooks, trainings, templates and sources of truths.

This role is focused on operationalizing strategy into action through disciplined program and project management. The Program Manager will manage multiple concurrent workstreams, coordinate across cross-functional stakeholders, establish accountability, maintain visibility to progress and risk, and ensure commitments are followed through to completion.

The successful candidate will be a proactive and highly organized program/project manager who is comfortable operating in a dynamic environment with multiple priorities. The individual must be able to investigate unfamiliar topics, identify the right stakeholders and information sources, develop an informed path forward, and know when to independently proceed versus when alignment or escalation is appropriate. Administrative and coordination activities are expected as part of the role to serve the broader objective of effective program governance, execution, accountability, and follow-through.

Must Haves:Data center construction AND fit-out execution, program-level operationalization, governance, documentation, tools, reporting and stakeholder coordination.

Key Responsibilities
Program and Initiative Execution

• Drive assigned programs, initiatives, and workstreams from planning through execution, implementation, and closeout.
• Translate objectives into clear plans, milestones, owners, dependencies, deliverables, and target dates.
• Manage multiple concurrent initiatives and recurring responsibilities while maintaining appropriate prioritization and visibility.
• Establish clear accountability and proactively follow up with owners to ensure commitments and deliverables progress as planned.
• Identify gaps, dependencies, or potential barriers early and take appropriate action to maintain progress.
• Independently investigate questions or ambiguous requirements, gather relevant information, engage appropriate subject matter experts, and develop informed recommendations or proposed next steps.
• Support regional and global initiatives, continuous improvement efforts, process standardization, training, and other EOP priorities.

Governance, Tracking, and Follow-Through

• Maintain appropriate program and initiative governance to provide clear visibility into status, milestones, dependencies, risks, actions, and decisions.
  Maintain program artifacts such as initiative trackers, action logs, schedules, documentation, status materials, meeting outputs, and supporting resources.
• Ensure actions have clearly identified owners and target dates and remain engaged until commitments are completed or appropriately escalated.
  Support EOP Rhythm of Business activities, including recurring program reviews, stakeholder forums, trainings, workshops, and other governance activities.
• Support consistent adoption and maintenance of EOP processes, templates, tools, and documentation.
• Administrative and coordination activities are expected as part of the role but should serve the broader objective of effective program governance, execution, accountability, and follow-through.
  
  Risk, Issue, and

Dependency Management

• Proactively identify risks, issues, dependencies, and blockers that could affect program objectives or delivery.
• Manage routine program risks and blockers by establishing appropriate ownership, next steps, and follow-up.
• Surface material risks or decisions requiring leadership involvement in a timely manner, with sufficient context to support informed decision-making.
• Maintain visibility to open issues and ensure they are tracked through resolution, mitigation, acceptance, or appropriate escalation

Reporting and Leadership Visibility

• Prepare clear, concise, and leadership-ready program reporting.
• Consolidate information across workstreams into meaningful updates covering progress, milestones, accomplishments, risks/blockers, decisions needed, and upcoming actions.
• Provide accurate and timely status information rather than relying solely on individual stakeholder updates.
• Maintain sufficient supporting information and program artifacts to enable effective leadership review and decision-making.

Tools, Documentation, and Operational Excellence

• Effectively use M 365 business productivity tools, including Excel, PowerPoint, SharePoint, Teams, and Outlook.
  Learn and effectively use applicable internal tools, trackers, dashboards, SharePoint Lists, Power Apps, repositories, and reporting resources.
• Support tools such as Tools for Success and other EOP resources as part of program execution and governance.
  Identify opportunities to simplify, standardize, or improve existing processes and ways of working
• Support documentation maintenance, lessons learned, best-practice sharing, and continuous improvement activities.

Required Qualifications

• 5+ years of relevant program and/or project management experience.
• Experience supporting data center, construction, infrastructure, engineering, integration, or complex capital-project environments.
• Knowledge of construction, integration (fiber, telecom, network, equipment, systems and infrastructure)
  
  Data center and construction experience is required because they can accelerate understanding of the operating environment; however, deep technical expertise is not required. Strong program/project management fundamentals, ownership, judgment, communication, and follow-through are critical to success
• Strong proficiency with M 365 tools, including Excel, PowerPoint, SharePoint, Teams, and Outlook.
  Ability and willingness to quickly learn new business processes, tools, systems, and organizational structures.

Preferred Qualifications:

• Experience working within a matrixed organization involving multiple functions, stakeholders, and competing priorities.
• Experience supporting process improvement, standardization, operational excellence, change management, or governance initiatives.
• Experience coordinating trainings, workshops, program forums, or other cross-functional working sessions.
• Experience preparing concise program reporting and executive-level status materials.

A typical day will involve driving the operational execution of multiple EOP programs and initiatives, participating in and facilitating a high volume of meetings and working sessions, coordinating across stakeholders, maintaining program governance, and ensuring decisions and commitments translate into action.

• Own the day-to-day operational management of the DCBM AMERS Tools for Success Power App, maintaining it as a reliable source of truth for key resources such as templates, checklists, reports, playbooks, and supporting guidance. Manage resource updates, access needs, requests, and stakeholder feedback.
• Drive assigned programs and initiatives from planning through execution, translating leadership strategy and direction into organized work plans, milestones, actions, and deliverables.
• Own program and initiative governance by maintaining trackers, monitoring progress, following up with accountable owners, identifying gaps, and ensuring commitments are driven to completion.
• Participate in and support a high volume of meetings, working sessions, and program forums across EOP and cross\-functional stakeholder groups. Effectively balance meeting commitments with ongoing program management and execution responsibilities.
• Produce timely, high-quality, and accurate meeting notes within 24 hours of assigned meetings. Synthesize discussions into clear documentation of key decisions, action items, owners, target dates, risks, dependencies, and unresolved topics.
• Manage the operational rhythm of key meetings and working sessions, including agenda development, stakeholder coordination, facilitation, documentation of decisions and actions, and post-meeting follow-through.
• Drive accountability following meetings and program reviews by translating discussions into clear actions and tracking commitments through completion or appropriate escalation.
• Provide Zlear program visibility through structured reporting that summarizes progress, accomplishments, upcoming milestones, risks, dependencies, blockers, and decisions needed for EOP leadership.
• Proactively identify and manage program risks, issues, and dependencies, resolving routine blockers where possible and escalating items requiring leadership guidance or decisions.
• Develop high-quality program documentation and communications, including process documentation, runbooks, templates, checklists, status reports, presentations, training materials, and formal communications.
• Partner with the Senior Program Manager to operationalize EOP priorities while independently driving assigned workstreams and maintaining appropriate leadership visibility.
• Coordinate with cross-functional partners and subject matter experts to gather inputs, resolve dependencies, advance deliverables, and drive actions to closure.
• Identify opportunities to improve how work is executed, including simplifying processes, strengthening governance, improving documentation, and increasing consistency across EOP programs and initiatives.

• Contractor performance will be measured by the timely and accurate delivery of assigned programs, initiatives, and operational responsibilities.
• Key measures include meeting agreed milestones and deliverables; maintaining accurate and current program documentation, trackers, and sources of truth; providing high-quality meeting notes and action items within 24 hours; proactively following up on commitments and driving actions to closure; identifying and escalating risks, issues, and dependencies; and providing clear, timely program reporting and stakeholder communication.

100% remote (Looking for someone who has flexibility to be online by 7 am PST. Ok if earlier if they are in east coast or central. )

The annual salary for this position is between $180,000 - 187,000 annually. Factors which may affect pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [long term disability insurance [shortterm disability insurance] [5 personal days accrued each calendar year. The Paid time off benefits meet the paid sick and safe time laws that pertains to the City/ State] [10-15 days of paid vacation time] [6 paid holidays and 1 floating holiday per calendar year] [Ascendion Learning Management System]

Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let’s talk!