deciBel Research has an immediate opening for a DevSecOps Engineer in Huntsville, AL.
Position Description
Service Desk Agent for phenomenology modeling for Core Truth Services tools that support simulations for Missile Defense Agency (MDA).
Responsibilities Include
- Prioritize and respond to service desk tickets
- Track, monitor and document interaction on tickets for timely resolution
- Work with program managers and directors to gather relevant information for timely resolution of tickets
Education Requirements
Bachelor's degree in Systems Engineering, Software Engineering, Computer Science, Electrical Engineering, Physics, Mathematics, or another relevant STEM field required
Experience Requirements
- Proficiency in Microsoft Office Products
Special Skills Desired
- Prior Help Desk or Service Desk Experience
- Analytical problem-solving / troubleshooting skills, escalating as appropriate
- Strong understanding of Microsoft Office 365 including SharePoint online, Outlook, Word and Excel
- Experience with trouble ticketing systems such as Atlassian Serivce Desk, Jira and Confluence
- Ability to assist non-technical end users with technical problems
Applicant selected must have an active Secret security clearance. Must be a U.S. Citizen.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
https://decibelresearch.applicantpro.com/jobs/4190676-1107766.html
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