Social Worker - Program Coordinator

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Social Worker - Program Coordinator

Veterans Affairs, Veterans Health Administration

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Details

Posted: 11-Jun-26

Location: Milwaukee, Wisconsin

Categories

Mental Health/Social Services

Internal Number: 872610900

Summary

This Social Worker Program Coordinator Position is organizationally located at the Clement J. Zablocki VAMC in Milwaukee - WI. This Program Coordinator is assigned to Mental Health - Homeless Programs Community Resource and Referral Center (CRCC). The CRRC has been established in collaboration with local community-based homeless providers and other federal and state partners that provide services to persons who are homeless or at-risk.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
• English Language Proficiency: Social workers must be proficient in spoken and written English in accordance with VA Handbook 5005 - Part II - chapter 3 - section A - paragraph 3j
• Education: Must have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE)
• Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited
• A doctoral degree in social work may not be substituted for the master's degree in social work
• Licensure: You must be licensed or certified at the advanced practice level - and must be able to provide supervision for licensure
• This is typically satisfied at the LCSW level and varies per state requirements
• GS-12 ASWB Examination: Complete and pass the Association of Social Work Boards (ASWB) advanced generalist or clinical examination
• May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)
• GS-12 Level: You must possess one year of experience equivalent to the GS-11 grade level (VA or Non VA) Experience must demonstrate possession of advanced practice skills and judgment - demonstrating progressively more professional competency Examples of specialized experience at the GS-11 include - but are not limited to: assessing and documenting identified behaviors or symptoms of abuse - neglect - exploitation and/or intimate partner violence use of clinical social work skills maintaining patient privacy and confidentiality per policies - handbooks or directives acting as an advocate with appropriate community service providers and agencies when it serves the best interest of the patient and family members/caregiver independently assessing the psychosocial functioning and needs of patients and their family members - identifying the patient's strengths - weaknesses - coping skills - and psychosocial acuity
• In addition to the experience above - you must demonstrate the following Knowledge - Skills and Abilities: Knowledge of program coordination and administration which includes consultation - negotiation - and monitoring
• Knowledge and ability to write policies - procedures - and/or practice guidelines for the program
• Ability to supervise multidisciplinary staff assigned to the program
• Skill in organizing work - setting priorities - meeting multiple deadlines - and evaluating assigned program area(s)
• Ability to provide training - orientation - and guidance within clinical practice
• Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/
• The GS 12 Social Worker Program Coordinator is Above the Full Performance Level
• for Social Workers
• The actual grade at which an applicant may be selected for this vacancy is GS 12 A unrestricted valid Drivers License is required for this position
• Physical Requirements: The work is primarily sedentary
• Physical demands do not exceed those of a typical office setting
• There may be some walking - standing - twisting - turning - sitting - pushing - bending - repetitive keyboarding - or carrying of light items.
  
  

Duties

• The Social Worker Program Coordinator position is based at the Clement J
• Zablocki VA Medical Center (VAMC) in Milwaukee - Wisconsin - within the Health Care for Homeless Veterans (HCHV) Program
• This role is assigned to the Community Resource and Referral Center (CRRC) - which serves as a hub for homeless and at-risk Veterans and their families
• The CRRC is strategically located in Milwaukee and works in partnership with local community-based homeless providers - federal agencies - and state organizations - all working collaboratively to support those in need
• These partners - co-located at the CRRC site - deliver a comprehensive array of services - including outreach and engagement - clinical care management - vocational support - financial benefits - as well as immediate access to primary and behavioral healthcare - shelter - residential care - and housing assistance
• The Social Worker Program Coordinator is expected to exercise mature professional judgment and is required to hold an independent clinical license
• This role involves both administrative and patient care responsibilities - ensuring high-quality services and clinical standards are maintained
• Administrative: Administers information and analytical systems to evaluate and enhance the quality of service provided to patients
• Develops and implements information systems to track service activities including visits - referrals - inpatient days - patient demographics - equipment utilization and patient satisfaction
• Develops - implements - and evaluates clinical guidelines and protocols to establish appropriate utilization of services
• Performs a wide range of services and provides technical assistance to the medical center - State - local - and private agencies - and universities
• Responsible for key project activities related to the planning - development - and implementation of the project component
• Complies with criminal conflict of Interest laws and Executive Branch Standards of Conduct Patient Care: Independently performs case finding functions and outreach - identifying and screening patients for psychosocial needs
• Independently conducts psychosocial assessments
• Develops treatment plans in collaboration with the veteran/family and with the interdisciplinary treatment team
• Coordinates community-based services - including information and referral for additional services from other VA programs - other government programs and community agency programs
• Independently identifies high-risk patients and provides clinical care and services
• Establishes and maintains effective therapeutic relationships with veterans and their families
• Independently provides consultation services to other staff regarding the psychosocial needs of veterans and the impact of psychosocial problems on health care and adherence to treatment plan
• Facilitate referrals based upon veterans' needs and eligibility
• Performs other duties as assigned
• This is a dynamic and impactful role for a licensed social worker who is passionate about serving homeless and at-risk Veterans
• The role will play a crucial part in coordinating care - building community partnerships - and advancing the mission of the VAMC and the HCHV Program
• Candidates should have strong organizational - analytical - and clinical skills - with the ability to work independently and as part of an interdisciplinary team
• This position offers the opportunity to make a meaningful difference in the lives of Veterans and their families in the Milwaukee area
• A substantial portion of the workload directed by this position is carried out at one or more locations that are physically removed from the main unit under conditions that make day-to-day supervision difficult to administer
• VA Careers - Licensed Clinical Social Worker: https://youtube.com/embed/U_xC25QsN0w Total Rewards of a Allied Health Professional Work Schedule: Full Time Monday - Friday 7:30 am - 4:00 pm Compressed/Flexible: May be approved through supervisor Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases When setting pay - a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade)
• Parental Leave: After 12 months of employment - up to 12 weeks of paid parental leave in connection with the birth - adoption - or foster care placement of a child
• Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position
• Functional Statement #: 09974F Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized
  
  

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About Veterans Affairs, Veterans Health Administration

The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, providing care at 1,321 health care facilities, including 172 VA Medical Centers and 1,138 outpatient sites of care of varying complexity (VHA outpatient clinics) to over 9 million Veterans enrolled in the VA health care program. VHA Medical Centers provide a wide range of services including traditional hospital-based services such as surgery, critical care, mental health, orthopedics, pharmacy, radiology and physical therapy. In addition, most of our medical centers offer additional medical and surgical specialty services including audiology & speech pathology, dermatology, dental, geriatrics, neurology, oncology, podiatry, prosthetics, urology, and vision care. Some medical centers also offer advanced services such as organ transplants and plastic surgery.

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