Program Case Manager

About KCMO Angels

At KCMO Angels, our mission is to walk alongside children, youth, and families experiencing foster care by providing consistent support through intentional community. We believe relationships change lives. We are a passionate, mission-driven team working to expand support for foster families and youth throughout the Kansas City region, with a strong focus on Jackson County.

Position Overview

The Case Manager is a relationship-centered, execution-focused role that combines case management, community outreach, volunteer engagement, and event coordination. This is not a traditional desk-only position. Success in this role requires someone who can build trust with families and volunteers, manage details with precision, and proactively move projects, partnerships, and events from idea to completion.

You will oversee the health, safety, and longevity of mentor-family matches while also representing KCMO Angels in the community. This full-time, hybrid position is based out of our North Kansas City office under our Core Collaborative Hours schedule (in-office Tuesday–Thursday; remote Monday and Friday) and includes occasional evening and weekend commitments for community meetups, family events, and volunteer activities

Key Responsibilities

Relationship & Caseload Management: Oversee a caseload of family and volunteer matches, conducting regular check-ins, troubleshooting barriers, and ensuring safety and alignment with our mission.

Community Engagement & Public Speaking: Serve as a primary voice for KCMO Angels by actively connecting with local schools, agencies, and businesses to build partnerships and raise regional visibility.

Creative Event Execution: Bring fresh, innovative ideas to life by planning and hosting volunteer recruitment drives, family events, fundraising initiatives, and volunteer appreciation gatherings.

Data Integrity: Maintain meticulous, up-to-date data entry and case documentation in our Apricot tracking system to ensure organizational compliance and accurate reporting.

Qualifications

• Location Preference: Strong preference for candidates currently based in Jackson County.
• Experience & Mindset: 1–2 years of experience in case management, volunteer coordination, community outreach, education, nonprofit work, or a related field. We are looking for a proactive self-starter who takes ownership, follows through, and gets things done.
• Communication Skills: Excellent written and verbal communication skills, including comfort with public speaking, networking, and relationship-building.
• Schedule Flexibility: Willingness to work occasional evening and weekend hours to support volunteers, families, and community events, with flex-time available to offset those hours.
• Education: Bachelor's degree in Social Work, Human Services, Communications, Psychology, or a related field preferred.
• Required: Reliable transportation, valid driver's license and insurance, background check clearance, and access to a computer.

Compensation & Benefits

• Salary range: $45,000–$52,000 annually, commensurate with experience and qualifications.
• Health benefits and parental leave.
• Flexible hybrid schedule with designated remote days (Mondays/Fridays).
• Flex-time provisions for evening and weekend events.
• Generous PTO structure designed to support work-life balance.
• Collaborative, mission-driven team culture.

How to Apply:

Please complete our official application form and upload your resume/cover letter here:

https://docs.google.com/document/d/1FooPWdZB47d1umo_W8CQoAk7J0XE9NQ-l1ozOj4cHFM/edit?usp=sharing