Gabb gives families a better choice for their kids’ first technology. Our product portfolio spans purpose-built hardware alongside digital services. Everything we build is designed to let families introduce technology in steps, giving kids connection without the harms of a fully open smartphone. We’re a fast-growing, mission-driven company headquartered in Lehi, Utah, with a team that genuinely loves what we do and why we do it.
About The Role
Gabb is seeking a hands-on DevOps leader to help scale and operate our infrastructure. This is a player/coach role where you’ll spend most of your time building, improving, and supporting our platform while leading a small team of engineers. We’re looking for someone who can quickly assess our environment and drive practical improvements.
You will own infrastructure reliability, CI/CD, observability, incident response, and cost management. This role is deeply hands-on and includes participating in on-call and actively debugging production issues. You’ll also help guide a small DevOps team and improve how we operate day-to-day.
You’ll partner closely with engineering and product teams to support business needs, focusing on execution, reliability, and continuous improvement — not a purely strategic or management role.
WHAT YOU'LL DO
INFRASTRUCTURE & RELIABILITY
- Own infrastructure reliability and uptime across all environments — development, staging, and production
- Design and implement scalable, resilient systems on AWS that support continued customer and device growth
- Manage multi-regional or highly available infrastructure with clear SLAs, failover patterns, and capacity planning
- Identify and remediate security risks in infrastructure and deployment pipelines in partnership with engineering and security teams
CI/CD & DEVELOPER PLATFORM
- Build and maintain CI/CD systems and GitOps workflows that enable product teams to deploy with speed and confidence
- Improve developer tooling, deployment pipelines, and environment management to reduce operational burden on product engineering teams
Manage Kubernetes and containerized workloads; drive infrastructure-as-code practices using Terraform, Helm, and related tooling
OBSERVABILITY & INCIDENT RESPONSE
- Build and enhance observability practices — monitoring, logging, tracing, and alerting — that provide clear visibility into system health, performance, and risk
- Establish and lead incident response practices including on-call structures, root cause analysis, and post-incident improvement processes
- Provide leadership with regular reporting and dashboards on infrastructure health, performance trends, and cost
SYSTEMS, PROCESSES & OPERATIONAL MATURITY
- Define and execute the infrastructure and platform roadmap aligned with company growth and product needs
- Establish operational processes, runbooks, and documentation that increase reliability, consistency, and knowledge transfer across the team
- Drive infrastructure cost management — build visibility into cloud spend, identify waste, and align resource usage with business goals
- Support new product initiatives with scalable platform solutions, ensuring DevOps considerations are embedded early in architecture decisions
TEAM LEADERSHIP
- Lead, mentor, and grow a high-performing DevOps team — foster a culture of ownership, collaboration, and operational excellence
- Set team direction, define roles and responsibilities, and build clear accountability structures
- Collaborate with engineering, product, and executive leadership to translate business needs into technical initiatives and priorities
What We’re Looking For
EXPERIENCE & SKILLS
- 6+ years of experience in DevOps, SRE, or infrastructure engineering, with at least 2+ years leading teams
- Demonstrated track record of building or significantly maturing a DevOps function — not just operating within an established one
- Experience operating and scaling systems to millions of users or connected devices
- Strong experience with AWS and cloud-based infrastructure at production scale
- Experience with Kubernetes and containerized workloads in production environments
- Expertise in infrastructure as code (Terraform, Helm) and CI/CD pipeline design (GitOps workflows preferred)
- Strong command of observability practices: metrics, logging, tracing, and alerting systems
- Experience managing multi-regional or highly available production systems with defined SLAs
- Experience with infrastructure cost optimization — not just monitoring spend, but actively managing it
Who You Are
- A builder — you assess what exists, identify what’s working and what isn’t, and construct the systems and processes needed to operate at the next level
- A strong communicator who can translate infrastructure risk and technical trade-offs into business language for non-technical stakeholders
- Disciplined about process without being rigid — you build frameworks that create consistency while leaving room for the team to move fast
- Comfortable with ambiguity and ownership in a fast-moving environment where the infrastructure roadmap will evolve as the business grows
- Genuinely interested in Gabb’s mission and the responsibility that comes with building infrastructure for a product families depend on
WHY YOU’LL LOVE IT HERE
- Mission-driven company protecting kids and making a real difference for families
- Competitive compensation commensurate with experience
- Generous insurance coverage (up to 100% of premiums based on tenure)
- 401(k) with employer match
- Unlimited PTO and flexible scheduling where the role allows
- Stock options
- Pet insurance
- An energetic, collaborative culture — and the best coworkers around
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