Piper Companies is seeking an
Operations Associate to support
an organization in the financial services and insurance industry for a
permanent hybrid role based in
Durham, NC. The
Operations Associate will assist and support the Operations team with client relations and queries, as well as be a resource of support for teammates and leadership.
Responsibilities of the Operations Associate role include:
- Managing all communications in a respectable and professional manner with clients when it comes to service and needs.
- Processing contract withdrawals, surrenders, ownership & beneficiary changes
- Responding in a quick and efficient manner when a client issue arises
- Maintain and improve client relations
- Supporting teammates and leadership to foster a collaborative environment
- Maintain knowledge of all products, explain to clients benefits of the products
Qualifications for the Operations Associate role include:
- Bachelor’s degree from an accredited University in Communications, Psychology, History or relevant major.
- Proficiency with Microsoft Suite.
- Clear and concise written and verbal communication skills.
- Ability to thrive in a team collaborative environment with a positive attitude.
Compensation for the Operations Associate role includes:
- Salary: $41,600 - $45,000 per year USD
- Comprehensive Benefits: Medical, Dental, Vision, sick leave if required by law, and 401K
This job opens for applications on 06/01/26. Applications for this job will be accepted for at least 30 days from the posting date.
Keywords: Operations Associate, Operations, Customer Service, Customer, Service Clients, Communication, Assistance, Responsive, Teamwork, Collaboration, Support
US
