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ROLE OVERVIEW
As an Associate, Client Services in the Client Relationship Group, the employee will support the
following functions:
• Review investor transactions (subscriptions, redemptions, transfers) booked by the administrator
and reconcile against anticipated transactions.
• Address investors questions on transactions including documentation requirements, sending
investors docs, and providing information on liquidity/redemption schedules
• Guide eligible employees through the process of investing in BAM funds
• Assist with larger investor projects, such as maintaining the investor portal, creating/improving
marketing materials and investor reporting
• Maintain data in our CRM system – upload monthly investor balances and transactions and
perform reconciliations to ensure accuracy and completeness of data. Maintain pipeline
• CRM reporting: prepare monthly and quarterly reports using data in the CRM, generally reporting
on investor composition or fund AUM information; also work to create new reports upon request
and work to automate manually prepared reports
QUALIFICATIONS & REQUIREMENTS:
In order to effectively represent the Company and communicate with clients, the employee must
be someone who has:
• Excellent verbal and writing communication skills
• Hardworking, dependable, strong attention to detail
• Ability to work well in a fast-paced environment, ability to multi-task
• Very organized, project/deadline-oriented
• Investment/hedge fund knowledge
• Professional demeanor
• Team-oriented/Team Player
• Creative, enthusiastic, self-starter
EDUCATION, TRAINING & EXPERIENCE:
• 4-year Degree
• 3+ years of experience in accounting, auditing, or client services/investor relations within the
financial services/hedge fund industry
• Intermediate Excel skills required
• Experience in hedge funds a plus
• Experience with Customer Relationship Management (CRM) - Dynamo Software a plus
