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Job Location
Orlando, FL
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Position: Program Manager

Location: Orlando, FL***Onsite***

Duration: 1 Years

  • We are seeking a dynamic and results-oriented Program Manager to lead and deliver multiple initiatives concurrently, ensuring alignment with organizational priorities and strategic objectives.
  • This role requires strong leadership and coordination across cross-functional teams to successfully execute programs from planning through delivery.
  • The ideal candidate will bring a blend of program management expertise and Agile delivery experience, including facilitating team execution and driving continuous improvement practices.
  • In addition, this role demands strong business acumen, with the ability to develop compelling business cases, perform value analysis, and create impactful presentations for client leadership to support decision-making and strategic direction.

Key Responsibilities

Program Management

  • Lead and manage multiple projects/programs simultaneously, ensuring alignment with organizational priorities and strategic goals
  • Define program scope, objectives, timelines, and success metrics
  • Develop and maintain integrated program plans, identifying dependencies, risks, and mitigation strategies
  • Drive execution across cross-functional teams including technology, business, and external partners
  • Monitor and report program performance, ensuring milestones, budget, and quality targets are met
  • Provide proactive issue resolution and risk management across program initiatives

Scrum / Agile Leadership

  • Serve as Scrum Manager / Scrum Master for Agile teams
  • Facilitate Agile ceremonies (Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives)
  • Coach teams on Agile principles, Scrum practices, and continuous improvement
  • Remove impediments and ensure teams maintain high velocity and efficiency
  • Partner with Product Owners to prioritize backlogs and ensure alignment with business goals
  • Promote transparency through Agile tools (e.g., Jira, Azure DevOps) and reporting dashboards

Business Case Development & Strategic Planning

  • Develop detailed business cases, including cost-benefit analysis, ROI, and risk assessments
  • Partner with stakeholders to define value propositions and strategic justification for programs
  • Translate business needs into actionable program roadmaps and delivery plans
  • Support portfolio planning and prioritization activities

Executive Communication & Leadership Engagement

  • Communicate program status, risks, and outcomes clearly to senior stakeholders
  • Facilitate executive reviews, steering committees, and decision-making forums
  • Influence stakeholders and drive consensus across varying levels of leadership

Stakeholder & Team Collaboration

  • Build strong relationships across business units, IT, and leadership teams
  • Act as a bridge between business and technical teams to ensure alignment and delivery success
  • Mentor and guide team members on best practices in program and Agile delivery

Required Qualifications

  • Bachelor's degree in business, Technology, or related field (master's preferred)
  • 7+ years of experience in Program/Project Management, managing multiple initiatives simultaneously
  • 3+ years of experience in Agile/Scrum roles (Scrum Master or Agile Lead)
  • Proven experience delivering large-scale, cross-functional programs
  • Strong experience in business case development and financial analysis
  • Demonstrated ability to create and deliver executive-level presentations

Preferred Qualifications

  • PMP, PgMP, Scrum Master (CSM/SAFe) certification or equivalent
  • Experience working in hospitality, travel, or vacation ownership industries
  • Familiarity with Agile tools such as Jira
  • Experience with portfolio management and governance frameworks

Key Skills & Competencies

  • Multi-program management and prioritization
  • Agile/Scrum leadership and coaching
  • Financial and business analysis
  • Executive communication and influence
  • Risk management and problem solving

Stakeholder engagement and collaboration
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