Position Summary: The Program Representative is responsible for a
caseload of clients participating in a federal or state rental
assistance program that we manage. Under the supervision of the Director
of Rental Assistance the Program Representative ensures that program
participants and owners receiving rental assistance comply with program
requirements in accordance with all applicable state or federal
regulatory requirements as well as RCAP\'s internal policies and
procedures. They conduct this according to work RCAP\'s objectives,
standards and supporting a team-oriented, healthy, and dynamic, work
environment. Experience Requirements: \~ Minimum of two (2) years of
experience in housing and/or working in social service agencies or
related experience and/or training. \~ Proficiency in Microsoft Office,
including Word, Excel, and Outlook, along with software systems. \~
Excellent time management, organizational, and communication skills. \~
Highly motivated self-starter. \~ Possess a high level of attention to
detail and accuracy. Able to maintain confidentiality. \~ Excellent
attention to detail, organizational skills, and the ability to handle
multiple projects simultaneously. \~ Strong communication skills and the
ability to work collaboratively with staff, leadership, external
vendors, and stakeholders. \~ Encourage a positive work environment that
is inclusive and supportive of change. \~ Ability to work independently
or in a team environment with minimal supervision. \~ Bilingual:
English/Spanish preferred. Education Requirements: \~ Associate\'s
degree or equivalent two-year college or technical school or a minimum
of two (2) years? of work experience in housing and/or working in social
service agencies or related experience and/or training; or equivalent
Combination Of Education And Experience. Certifications Or Licensures
\~ Must have reliable transportation. \~ Must complete Nan McKay or
Quadel, HUD and/or EOHLC required training and become certified within
one (1) year of hiring. Supervisory Responsibilities: None. Working
Conditions/Physical Requirements: \~ Typical office settings include the
ability to spend extended hours sitting and using office equipment and
computers. \~ Move regularly from sitting to standing position as well
as frequently bending to maintain files. \~ Ability to work on
repetitive tasks and use fine motor skills to handle and control
objects. \~ Ability to use earpieces or headphones. Speak, listen, and
understand others. \~ Occasionally lift 15 to 30 lbs. \~ Occasionally
travel locally. [Click Here to Read Full Job
Description](https://www.rcapsolutions.org/job/section-8-program-representative/)
US
