Tjäreborg sells holidays round the world. We send approx. 190.000 guests on holiday every year, so we are the third biggest charter tour operator in Finland.
We are part of Nordic Leisure Travel Group with activities in Sweden, Norway, Denmark and Finland. Nordic Leisure Travel Group sells 1,5 million holidays each year.
Recent news and press releases from Tjäreborg´s news room https://www.tjareborg.fi/uutishuone
Rating Reviews
Rating is calculated based on
2
reviews and is evolving.
Pros: The pay and benefits package is pretty standard for the tourism industry, which is to be expected. They do offer some nice perks like discounted travel which is a great perk for anyone passionate about travel. The team environment is generally supportive, and you get to help people plan their dream holidays, which is rewarding.
Cons: The base salary could definitely be more competitive, especially considering the demands during peak seasons. While benefits are decent, don't expect top-tier health insurance or retirement matching. Progression in pay is often tied to tenure rather than performance, which can be a bit demotivating for high achievers.
Advice to Management: Consider reviewing the base salary structure and implementing performance-based raises or bonuses to better reward high-performing travel consultants. This could significantly boost morale and retention.
Show more
Pros: I really enjoyed the direct customer engagement and helping people plan their holidays. The team atmosphere was usually quite supportive, and there's a sense of camaraderie, especially during peak booking times in the travel industry. The Helsinki office location is convenient for commuting.
Cons: The workload can fluctuate significantly with seasonal demand for package holidays. During off-peak periods, work can feel a bit slow, and opportunities for advancing beyond basic support roles felt limited without specialized training. Communication from higher leadership sometimes felt a bit distant.
Advice to Management: Consider more structured professional development programs and clearer communication channels to keep all employees better informed about company direction and opportunities.
Show more
Does Tjäreborg support further education for their travel agents in Stockholm?
Yes, as a large travel company, Tjäreborg encourages continuous learning, and I've seen colleagues take advantage of their education assistance programs for professional development.
What is the typical salary range for a customer service representative at Tjäreborg, a large travel company?
Based on my experience as a customer service rep at Tjäreborg, a major player in the travel industry, salaries generally fall between 25,000 and 32,000 EUR annually, depending on experience and specific responsibilities within the team.
US
