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Job Description
Objectives
As a Member Of The Empyrean Team You Will
Implement development solutions for internal and external clients (Essential)
Provide 1st and 2nd line support for our clients (Essential)
Work with the team to ensure the best outcomes for users and the client (Essential)
Adopt a start-up mentality, work collaboratively, and help drive growth (Desirable)
Tasks
Implement development solutions for internal and external clients
Review agreed specifications and use them to design, code, test and document programmes or scripts of varying complexity, using the right standards and tools.
Assist with scoping and preparing estimates for completion of development work.
Contribute to technical architectural decisions where required
Write clean, secure code following a test-driven approach, that is open by default and easy for others to reuse
Review code written by other team members and provide constructive feedback where necessary
Keep monitoring and reporting software, such as Jira, up to date so that progress can be followed and the team can work collaboratively.
Provide 1st and 2nd line support for our clients
Provide a quality support service to clients, fixing faults following agreed procedures, in a timely manner.
Carry out agreed infrastructure maintenance tasks in the required timescale.
Carry out security reviews and agreed remedial work.
Communicate with the team and clients, and keep service desk software up to date with progress.
Work with the team to ensure the best outcome for the client
Highlight areas for improvement in legacy code and provide solutions
Share knowledge with the team to ensure others are able to pick up tasks
Provide mentorship to others in the team
Be flexible and assist the team as needed.
Adopt a start-up mentality, work collaboratively, and help drive growth
Be flexible and constantly look for opportunities to improve everything we do
Help to define and track our objectives and key results (OKRs)
Build strong networks within the ED to spot and capitalise on opportunities to get involved in projects that others are leading
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UK
