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Responsibilities
Maintaining and updating project plans and ensuring the Program is running to time and schedule
Undertakes all aspects of Client onboarding administration liaising with colleagues in quality, finance and legal to ensure all activities are in place prior to program go live
Organizes weekly client calls including working with the Program Manager to set clear meeting agendas, note taking and timely provision of minutes and actions to clients
Supports with day to day client queries and escalates and follows up internally to ensure appropriate and timely answers are provided
Works closely with the Program co-ordinator team to track and understand the status of HCP enquires, requests and orders. Is able to provide weekly updates to Clients during weekly meetings
Tracking of all monthly reporting, inventory and maintains budget forecast for provision to clients
Produces monthly reports for clients aside the Program Manager
Supports client invoicing at end of month
Deputizes for Program Manager in periods of absence or leave
Candidate Requirements
Educated to degree level ideally in a life sciences discipline
Competent with Microsoft Office and able to easily navigate Power point, Excel and Word
Good written and communication skills and capable of independently managing straight forward communications with clients
A desire to build a career within the Pharmaceutical industry and a keenness to learn the basis of the interesting yet sometimes complex world of Expanded Access
These should be a mix of technical skills (i.e. specific skills required to succeed) and behavioral skills (i.e. communication, attitude etc.)
Must be able to undertake reasonable levels of travel to satisfy internal requirements and client requirements
A free Jobstore account is required to proceed to the employer site.
UK
