Job Req ID: 27254
About Supermicro
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Essential Duties And Responsibilities
- Maintain and standardize IT process documentation including SOPs, guides, and workflows
- Assist with planning and coordination of process rollout across sites
- Ensure documentation compliance with audit and policy standards
- Coordinate with stakeholders to gather requirements and maintain alignment
- Track changes, maintain version control, and organize documentation repositories
- Support development of performance indicators and reporting standards
- Communicate process updates to relevant users and teams
- Prepare progress reports, tracking logs, and support documentation reviews
- Manage IT program timelines, risk registers, status reports, and milestone tracking
- Facilitate project meetings, document action items, and ensure deliverable follow-through
- Support coordination between regional IT and global teams for project execution
Qualifications
- Bachelor’s degree in information systems, Business, or related field
- 2+ years of experience in IT project coordination, documentation, or process support
- Strong organizational skills with attention to detail in documentation and task tracking
- Basic understanding of IT operations and business workflows
- Excellent communication and coordination skills in both English and Mandarin
- Experience with documentation platforms such as SharePoint or similar tools
Preferred / Nice To Have
- Experience supporting multi-site or regional projects
- Familiarity with process frameworks such as ITIL, ISO 27001, or audit readiness
- Knowledge of project management methodologies (Agile, Waterfall)
- Experience with project tracking tools (Gantt charts, RAID logs, task boards)
- Certifications such as PMP, PRINCE2, or ITIL Foundation
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