Jobstore Malaysia » Training Programmes

PDPA Compliance & Best Practices in Personal Data Management

13–14 Jul 2026 · 9:00am - 5:00pm

Armada Hotel, Petaling jaya

HRD Corp Claimable

Earn a career credential that demonstrates your expertise

2 Days physical training

Learn at your own pace

Overview
Skills
Modules

Skills you'll gain

PDPA View all skills

This program is designed to provide a comprehensive understanding of Malaysia's Personal Data Protection Act (PDPA) 2010. It focuses on enhancing the capability of employees to manage personal data both lawfully and ethically within daily business operations.

Objectives:

To provide a comprehensive understanding of Malaysia's Personal Data Protection Act (PDPA) 2010.
To enhance the capability of employees and data handlers in managing personal data lawfully and ethically.
To train participants on the implementation of PDPA principles within daily business operations.
To equip participants with practical tools and checklists for compliance and risk mitigation.

Overview of PDPA and its significance
Scope, objectives, and applicability
Sectors governed and exemptions
Group Activity: PDPA Quiz (Kahoot or Mentimeter)

Module 2: The 7 Personal Data Protection Principles

General, Notice & Choice, Disclosure, Security, Retention, Access, Data Integrity
Group Discussion: Real-life case studies of breaches
Interactive Exercise: Match principle to scenario

Module 3: Personal Data Lifecycle Management

Collection, processing, storage, disclosure, and destruction of data
Identifying sensitive personal data
Data flow mapping
Hands-On Activity: Map your organization's data flow

Module 4: PDPA Rights & Obligations

Data subject rights (access, correction, withdrawal)
Obligations of data users and data processors
Consent and lawful processing
Simulation: Handling a data access request

Module 5: Organizational Compliance & Policy Development

Developing a PDPA-compliant policy
Roles of Data Protection Officer (DPO)
Required documentation and SOPs
Workshop: Draft a PDPA policy skeleton

Module 6: Managing Breaches & Risk Mitigation

Identifying and responding to data breaches
Reporting procedures and penalties
Case Study: Real-world breach in Malaysia
Tabletop Exercise: Mock breach response plan

Module 7: Sector-Specific Challenges

PDPA in marketing, HR, IT, and education
Use of CCTV, biometrics, cloud storage
Scenario Role Play: Common sector challenges

Group sharing: Best practices from each department

Module 8: Final Assessment & Action Planning

Post-test (MCQ/Case-based)
Action plan creation for organization-wide compliance
Presentation: Each participant shares one key takeaway
Feedback & Course Evaluation