Total 4,996 accounts manager job vacancies in Customer Service category in Singapore

The Customer Relationship Management is responsible building relationship and pipeline for the various sales team whilst providing support to the team Manager.

Job Description:

• Maintain daily operations of the inbound/chat sales channel to ensure business coverage and team SLA.
• Provide floor support and monitor random calls/chats to identify coaching opportunity in order to improve quality, correct errors and upskill sales.
• Assist Sales Manager in team motivation and drive team to meet sales conversion target and maintain team performance KPI.
• Assist in onboarding, regular training and development of new hires.
• Support Sales Manager in planning and successful execution of projects, and manage change effectively.
• Maintaining timely of daily, monthly, and quarterly performance reports for internal and external clients.
• Adhere to task as on-demand basis assigned by supporting the management.

 

Job Requirements:

• Diploma or Degree in Marketing, Business Administration, Communications, or equivalent
• 2 years experienced in supervising sales team with success track record
• 3 years experienced in Business-to-Business (b2b), phone based sales or any related field
• Proficient in Microsoft Office, Excel and PowerPoint
• Experience with Oracle and Salesforce.com or similar CRM tool, is an added advantage
• Experience handling operations in Shared Service or in a BPO environment is an added advantage
• Fluent in spoken and written English, Mandarin literate is a bonus as the role may require engagement with mandarin speaking client
• Passionate for leadership development and strive toward team success
• Resilience, positive with can-do attitude

Perks & Benefits

• bonus
• annual leave
• medical leave
• allowance
• epf
• socso
• eis

Main purpose of job       

The main purpose of a Section Head is to lead and supervise BPO Contact Centre Inbound & Outbound Section. To lead the staff and operation into achieving a higher standard in accordance to the SLA. Has the ability to work well between the Unit and the external client and to others internal department.

Principe responsibilities & duties

• Directly report to Head of Department on overall performance of BPO Contact Centre.
• Review operation performance and provide new action/planning/strategies to enhance BPO Contact Centre’s Service Quality, processes and system improvements.
• Develop and execute training module for BPO Contact Centre and look into staff training and development.
• Ensure customers correspondence and tasks are attended as per SLA.
• Ensure the operation is in compliance with internal and external policy and guideline as well as BNM requirements.
• Ensure staffs meet individual KPI and contribute to the department’s overall KRA.
• Manage, review and take corrective action as per PDCA (Plan, Do, Check, Action) cycle with respect to the performance and operation of the Section.
• Recruit, train & supervise subordinate in multitasking operation.
• Report on operations performance.
• Identify operation constraint & possible action plan.
• Career development for staff.
• Feedback/Complaint management.
• Manage effective escalation process.

Job Requirement (Education & Experience)

• Well verse in English & Bahasa Melayu.
• Bachelor’s Degree in any related disciplined.
• 8 years direct experience in Contact Center operations with at least 5 years experience in Management level exposure.
• Good time management.
• Leadership characteristic and excellent interpersonal skills.
• Strong analytical skill and able to work under pressure.
• Manage to work with team environment.
• Experience in managing outsource contact centre will be an added advantage.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

客戶關係管理負責為各個銷售團隊建立關係和管道，同時為團隊經理提供支援。

職位描述：

• 維護入站/聊天銷售管道的日常運營，以確保業務覆蓋和團隊 SLA。
• 提供現場支援並監控隨機電話/聊天，以確定輔導機會，從而提高品質、糾正錯誤和提高銷售技能。
• 協助銷售經理進行團隊激勵，推動團隊完成銷售轉換目標並維持團隊績效KPI。
• 協助新進員工的入職、定期培訓和發展。
• 支援銷售經理規劃和成功執行項目，並有效管理變革。
• 及時為內部和外部客戶維護每日、每月和每季的績效報告。
• 堅持依要求完成支援管理層分配的任務。

工作要求：

• 行銷、工商管理、傳播學文憑或學位或同等學歷
• 2年管理銷售團隊經驗並有成功記錄
• 在企業對企業 (b2b)、電話銷售或任何相關領域擁有 3 年經驗
• 精通 Microsoft Office、Excel 和 PowerPoint
• 使用 Oracle 和 Salesforce.com 或類似 CRM 工具的經驗是額外優勢
• 在共享服務或 BPO 環境中處理作業的經驗是一個額外的優勢
• 英語口語和書寫流利，懂普通話者優先，因為該職位可能需要與講普通話的客戶互動
• 熱衷於領導力發展並努力實現團隊成功
• 有韌性，積極進取的態度

津貼和福利

• 獎金
• 年假
• 病假
• 津貼
• EPF
• 社會保險機構
• 埃斯

Job Description:

• Directly report to the Section Head of the Contact Centre Department (CCD) on the overall operation of the Contact Centre.
• Review operation performance & provide new action/planning on a monthly & yearly basis.
• Ensure the operation complies with internal policy and guidelines as well as BNM requirements.
• Ensure staffs meet individual KRA and contribute to the department’s overall KRA.
• Manage, review, and take corrective action as per PDCA (Plan, Do, Check, Action) cycle with respect to the performance and operation of the Section.
• Develop and execute training modules for credit assessment and look into staff training and development.
• Recruit, train & supervise subordinates in multitasking operations & flexible working hours/days.
• Report on operation performance.
• Identify operation constraints & possible action plans.
• Career development for staff.
• Feedback/Complaint management.

 

Requirement: 

• Possess at least Bachelor's Degree or equivalent professional qualification.
• Minimum 5 years of direct experience in Contact Centre operation with at least 3 years experience in Management level exposure.
• Candidates from Financial Service/Banking sector background will be added advantage. 
• Leadership characteristics and excellent interpersonal skills.
• Fluent communication skills in English and Malay.
• Strong analytical skills and ability to work under pressure.
• Manage to work in a team environment.
• The successful candidate will be based at the Bangsar office.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

• Perform reconciliation of statement of accounts and match payments in the accounting system.
• Handle premium collections and outstanding status and maintain digital copy of the payment documents.
• Prepare and gather supporting documents for payment setup.

Requirements:

• Diploma in Accounting or equivalent
• At least 2 years of accounting experience.
• Proficient in MS Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Register all invoices on timely basis to correct account and maintain accounts payable listing with due dates.

• Prepare payments as per due date through online banking based on the due date on a weekly basis.

• Register the payments into accounting system.

• Email payment voucher to respective suppliers.

• Petty cash management.

• Prepare weekly cash/bank position.

• Support the preparation of monthly cash flow forecast.

• Monthly reconcile all of Bank and payment gateway accounts and register bank interest and bank charges at the month end.

• Register month end Journal entries for accrual, depreciation, and prepayments.

• Register intercompany Journal entries on timely manner and co-ordinate with subsidiaries to register the corresponding intercompany entries.

• Assist in Intercompany reconciliation at the end of the month.

• Communicate with subsidiaries, banks and suppliers when needed.

• Ensure proper and timely filing of the documents.

• Any other adhoc admin duties as required by supervisors/managers.

Interested applicants may email resume to cheryl.lee@recruitexpress.com.sg

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

• Perform reconciliation of statement of accounts and match payments in the accounting system.
• Handle premium collections and outstanding status and maintain digital copy of the payment documents.
• Prepare and gather supporting documents for payment setup.

Requirements:

• Diploma in Accounting or equivalent
• At least 2 years of accounting experience.
• Proficient in MS Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Perform reconciliation of statement of accounts and match payments in the accounting system.
• Handle premium collections and outstanding status and maintain digital copy of the payment documents.
• Prepare and gather supporting documents for payment setup.

Requirements:

• Diploma in Accounting or equivalent
• At least 2 years of accounting experience.
• Proficient in MS Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Prepare non-trade billings, bank reconciliation statements, journals and balance sheet schedules
• Review payment vouchers performed by F&A Outsourcer
• Update and check Treasury file for daily incoming and outgoing funds
• Perform GST Reporting and filing
• Involve in month-end closing for Accounts receivable, Accounts payables, General Ledger, Costing and Fixed Assets
• Assist in withholding tax and corporate tax filing
• Prepare audit schedules

Interested applicants may email resume to cheryl.lee@recruitexpress.com.sg

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

5 days, 9am- 5.45pm

Salary: $3000- $4000

Address: Robinson Road, S048547 (Raffles/ Telok Ayer)

Job Responsibilities :

• Handle full spectrum of accounting duties, including Accounts Payable, Account Receivables, and General Ledger functions, invoicing, payments etc
• Cash management including cashflow planning and bank reconciliation
• Closing and preparation of monthly and yearly financial statements and audit schedules
• Ensure all monthly processes and requirement are completed in an accurate and timely manner
• Produce all regulatory reporting including GST and ensure accurate and timely submission
• Support and follow through process improvement initiative to improve efficiencies including implementation of new project
• Support the internal/ external regulatory audit & tax requirements
• Any other duties as and when assigned by immediate superior

Job Requirements:

• Minimum Diploma in Accountancy or equivalent
• Minimum 3 years of relevant accounting experience
• Experience in FACT & MYOB accounting software is preferred
• Able to commit 3 months contract job, non-renewable.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: supreme.cc.han@gmail.com

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Accounts Executive (Fund Accounting)

Location: Raffles Place MRT / Telok Ayer MRT
Working Days: 5 days (Mon-Fri)
Working hours : 9:30AM - 6PM
Upon confirmation:
Can choose 8:30AM - 5PM / Default hours
Salary : $3,200 - $4,000 (Experience 3 – 5 years)

Overview:

We are a professional firm offering Accounting, Tax, Corporate Secretarial & advisory services and we specialize in Marine, Investment Fund, Real Estate & Crypto industry. We mainly support Japanese companies in their business development in Singapore.

Job Description:

• Handle full sets of accounts for clients and prepare monthly financial reporting.
• Provide professional client service and ensure reporting timelines are met.
• Prepare/Review month-end payments and online banking transactions.
• Prepare/Review GST report and filing.
• Audit liaison and drafting of financial statements.
• Preparation of XBRL submission
• Compute monthly payroll and year-end remuneration returns (e.g.:Form IR8A)
• Any other ad-hoc duties as assigned.

Requirements:

• Candidate must possess a Degree in Accountancy or equivalent.
• 3-5 years of relevant working experience in handling full set of accounts.
• Must possess experience in managing multiple entities’ full sets of accounts & consolidation / prior work experience in professional firms.
• Candidates who are currently studying / attained Accounting Professional Certificate (ACCA, CPA are advantageous)

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: supreme.cc.han@gmail.com

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Accounts Executive

$2800 - $3500

5 days

Tai Seng

Job Responsibilities:

* Manage full sets of accounts.

* Prepare all payments, verification and checking entries for all cheques

* Prepare bank reconciliation statements

* Prepare all journals for monthly closing including reconciliation of all balance sheet schedules.

* Prepare yearly closing

* Submission of Quarterly GST and monthly CPF.

* Inter-company transactions.

* Oversee of AR and AP transactions for 4 companies.

* Maintain accounts payable and accounts receivable transactions.

* Pay vendor invoices and expenses claims.

* Other accounting-related duties as assigned.

* IR8A and IRAS submission

Job Requirements:

* Diploma/Degree in Accounting or equivalent professional qualification.

* Minimum 3 years of relevant working experience in accounting and financial reporting.

* Good accounting knowledge

* Proficient in MS Office applications.

* Good knowledge of the Singapore Financial Reporting Standards, GST Act and relevant tax rules and guidelines.

* Resourceful, self-motivated, meticulous and able to work independently with initative.

EA Name: MANPOWER ACCESS PTE LTD

EA License No: 13C6854

EA Personnel Name: Teo Zhi Wee

EA Personnel Registration No: R22103947

Salary: up to $3300

Duration: 6 months direct contract

Working Days & Hours: Mon-Fri Office Hours

Location: Newton

Job Description:

• Manage full set of accounts and prepare audit schedules.

• Accounts Payable, Accounts Receivable functions and monthly bank reconciliation.

• Ensure that reports are accurate updated on a timely manner.

• Secures financial information.

• Assisting with annual audit preparations as required.

• Maintain tracking, recording related to outgoing transactions.

• Handling transactions and confidential information in a responsible manner.

• Work with internal and external stakeholders.

• Data entry, filing, processing of payments as assigned.

Job Requirements: Min Diploma/Degree in Accountancy or similar w min 2 yrs of relevant experience

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

Job Description

The Write Connection (TWC) is a company running English and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English enrichment to our students and customers.

We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment centers. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction.

Job Requirements

• Diploma or degree in any discipline
• Min. 2 years experience in the industry. Management experience preferred.
• Strong sales and customer relationship management skills.
• Excellent communication and interpersonal abilities.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• Able to work independently to resolve problems
• A passion for education and commitment to delivering outstanding service.
• Results-oriented mindset

What we offer:

We offer a competitive salary package, performance-based incentives, and opportunities for professional growth and advancement. You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

If you have a passion for education and the drive to make a positive impact in students' lives, we invite you to apply for the Centre Manager position. Join us in shaping the future of education and delivering exceptional learning experiences to our students.

How to Apply

To apply, please submit your resume and a cover letter sharing why you are interested in this role and how your experience aligns with our requirements. Please email your updated resume to Recruitment@TheWriteConnection.com.sg with email subject “Centre Manager”

We regret that only shortlisted candidates will be notified.

All information collected will be kept in strict confidentiality and used for recruitment purposes only.

About the Company:
RDO Equipment is one of the worlds largest and most trusted John Deere and Vermeer equipment dealers, selling and supporting John Deere Construction & Forestry, and Agricultural & Turf machinery, as well as the full range of Vermeer equipment. RDO proudly employs more than 850 staff, and operates out of 29 dealership locations in metro and regional Australia, providing parts and service support for the agricultural, roads, civil construction, landscaping, mining and forestry sectors.
Our job is more than supplying equipment. We are a trusted business partner and we build customers for life. We play hard and fair in everything we do and are driven by a sense of achievement. Our dealer network is unmatched and our commitment to our customers unfaltering. In order to deliver this commitment, we seek like-minded people and work hard to support our staff to realise their full ... Click here to view more detail / apply for Service Manager