Total 29 Information Technology job vacancies in shah alam

職位描述

作為銷售協調員/客戶服務，您將在協助我們的銷售團隊完成與客戶參與、跟進和售後支援相關的各種任務方面發揮至關重要的作用。您將成為我們的銷售人員和尊貴客戶之間的聯絡人，確保無縫且積極的客戶體驗。

主要責任：
*銷售支援：
與銷售代表合作管理潛在客戶並確定其優先順序，確保有效的後續。使用 CRM 軟體維護客戶互動和銷售活動的準確記錄。根據需要準備和處理銷售訂單和發票。

*售後支援：
售後主動聯繫客戶，確保他們滿意並解決任何疑慮或問題。協助產品退貨、換貨和保固索賠，有效解決客戶疑慮。

*文件和報告：
維護有條理且最新的客戶和銷售記錄。產生報告並分析銷售數據，以確定趨勢和改進機會。

*團隊協作：
與銷售團隊密切合作，為他們提供必要的支援和資訊。與行銷和產品開發等其他部門合作，確保統一的客戶體驗。

附加資訊
職業職級：初級行政人員
資格： 高中/STPM/'A' Level/U 預科

工作亮點

• 我們將引導您成為優秀的銷售協調員。
• 我們在東南亞有姐妹公司，有機會在全球範圍內體驗。
• 我們正處於成長階段，現在就加入我們，成為先鋒。
  

津貼和福利

• 員工股權
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

職位描述

作為銷售協調員/客戶服務，您將在協助我們的銷售團隊完成與客戶參與、跟進和售後支援相關的各種任務方面發揮至關重要的作用。您將成為我們的銷售人員和尊貴客戶之間的聯絡人，確保無縫且積極的客戶體驗。

主要責任：
*銷售支援：
與銷售代表合作管理潛在客戶並確定其優先順序，確保有效的後續。使用 CRM 軟體維護客戶互動和銷售活動的準確記錄。根據需要準備和處理銷售訂單和發票。

*售後支援：
售後主動聯繫客戶，確保他們滿意並解決任何疑慮或問題。協助產品退貨、換貨和保固索賠，有效解決客戶疑慮。

*文件和報告：
維護有條理且最新的客戶和銷售記錄。產生報告並分析銷售數據，以確定趨勢和改進機會。

*團隊協作：
與銷售團隊密切合作，為他們提供必要的支援和資訊。與行銷和產品開發等其他部門合作，確保統一的客戶體驗。

附加資訊
職業職級：初級行政人員
資格： 高中/STPM/'A' Level/U 預科

工作亮點

• 我們將引導您成為優秀的銷售協調員。
• 我們在東南亞有姐妹公司，有機會在全球範圍內體驗。
• 我們正處於成長階段，現在就加入我們，成為先鋒。

津貼和福利

• 員工股權
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

Description

We are searching for a detail-oriented, dependable technician to join our growing team. The technician's responsibilities include troubleshooting problem, completing tasks, improving existing systems, and repairing or replacing faulty devices. You should collaborate with other professionals and be able to make useful recommendations wherever possible.

To be successful as a technician, you should demonstrate strong self-discipline and a passion. Oustanding technicians possess sound knowledge of their trade and superb active listening skills.

Responsibilities:

• Installing, analyzing, inspecting and troubleshooting devices.
• Running tests and interpreting results to make effective recommendations.
• Repairing or replacing faulty devices.
• Providing time and material cost estimates before starting a job.
• Keeping abreast of advancements in your field and attending workshops as required.

Requirements:

• High school diploma in electrical / electronic / mechanical.
• Experience as a technician.
• A driver's license.
• Ability to explain problems simply and clearly.
• Ability to understand verbal and written instructions.
• Ability to follow health and safety regulations.

Perks & Benefits

• Employee equity
• Open culture
• Personal development opportunities

Benefits

• EPF and SOCSO.
• Competitive salary and commission structure.
• Medical claim.
• Car maintenance claim.

Job Description

As a Sales Coordinator / Customer Service, you will play a crucial role in assisting our sales team with various tasks related to customer engagement, follow-up, and after-sales support. You will be the liaison between our sales personnel and our valued customers, ensuring a seamless and positive customer experience.

Key Responsibilities:
*Sales Support:
Collaborate with sales representatives to manage and prioritize leads, ensuring efficient follow-up. Maintain accurate records of customer interactions and sales activities using CRM software. Prepare and process sales orders, and invoices as needed.

*After-Sales Support:
Proactively reach out to customers after a sale to ensure their satisfaction and address any concerns or issues. Assist with product returns, replacements, and warranty claims, resolving customer concerns efficiently.

*Documentation and Reporting:
Maintain organized and up-to-date customer and sales records. Generate reports and analyze sales data to identify trends and opportunities for improvement.

*Team Collaboration:
Collaborate closely with the sales team to provide them with the necessary support and information. Work in tandem with other departments such as marketing and product development to ensure a unified customer experience.

Additional Information
Career Level: Junior Executive
Qualification: Higher Secondary/STPM/'A' Level/Pre-U

Job Highlights

• We will guide you to become an excellent sales coordinator.
• We have sister companies in SEA,chance to experience globally.
• We are at the growing stage,join us now to become pioneer.
   

Perks & Benefits

• Employee equity
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Job Description;

• Designs and implements systems and equipment procedures used manufacturing facilities.
• Testing and monitoring equipment.
• Updating current system processes.
• Conducting risk assessments.
• Complete other tasks assigned by superior leaders (including China)

Requirement;

• College degree or above, science and engineering majors are preferred.
• With factory quality engineering or quality management, 2 Years of work experience.
• More than one year working experience in electronic products or auto parts or magnetic device manufacturing enterprises is preferred;
• Have good analysis and judgment ability, problem-solving ability, strong logical thinking ability, quick thinking, able to do things, good at communication, team spirit, able to bear pressure;
• Familiar ISO9001,learn IATF 16949 priority;
• Good English reading, writing and communication skills, Cantonese or Chinese is preferred;
• Candidates fluent in Mandarin is a must as role requires candidate to deal with Mandarin speaking customer.
• Diligent work attitude, strong sense of responsibility, and team spirit.
  
  

Benefits:

• Free parking
• Meal allowance
• Petrol allowance
• Attendance allowance
• Opportunities for promotion
• Professional development
• Overtime pay
• Yearly bonus

Responsibilities:-

• Ensure that the production lines are kept clean, and work is being carried out in accordance to GMP.
• Supervise and manage resources to achieve production target, quality, yield, output, and cost goals.
• Ensure production lines are run using methods and work instruction .
• Collect production data, update in system and files for optimal performance.
• Participate in improvements for all work station as identified the bottle neck.
• Arrange OT and to ensure production target achieve.
• Carry out necessary administrative duties as required.
• Perform clerical tasks as requested by the production superior.
• Involve in improvements on each project by TD, Prof, and QA.
• To control worker attitude, ensure they follow SOP, safety awareness during work hours.

Requirements:-

• Candidate must possess at least a Diploma or higher.
• Possess a minimum of 3 years of relevant experience in production department.
• Able to work independently and with minimum supervision and guidance.
• Required language(s): Bahasa Malaysia, English, Mandarin.
• Proficiency in spoken Mandarin is an added advantage.
  
  

Language:

华语 (Preferred)
看华语文件 (Preferred)

Benefits:

• Free parking
• Meal allowance
• Petrol allowance
• Attendance allowance
• Opportunities for promotion
• Professional development
• Overtime pay
• Yearly bonus

Job Description;

• Perform receiving and storage.
• Perform daily housekeeping and 5S in store and vicinity area.
• Perform stock stake every month.
• Divide & supervise the daily work schedule of storekeeper.
• Monitor & ensure that the inventory quantity is sufficient for the production line to operate.
• Receive and check production scrap materials.
• Report any inventory discrepancies in a timely manner and find out the reasons & solutions.
• Assist on any ad-hoc requests.

Benefits:

• Free parking
• Meal allowance
• Petrol allowance
• Attendance allowance
• Opportunities for promotion
• Professional development
• Overtime pay
• Yearly bonus

職位描述;

• 進行接收和儲存。
• 在商店和附近區域進行日常清潔和5S。
• 每月進行股票配股。
• 劃分並監督倉管員的日常工作安排。
• 監控並確保庫存數量足以滿足生產線的運作。
• 接收並檢查生產廢料。
• 及時報告庫存差異並找出原因和解決方案。
• 協助處理任何臨時請求。

好處：

• 免費停車場
• 伙食補貼
• 汽油津貼
• 勤工津貼
• 晉升機會
• 專業發展
• 加班費
• 年度獎金

職責：-

• 確保生產線保持清潔，並按照GMP進行工作。
• 監督和管理資源以實現生產目標、品質、產量、產量和成本目標。
• 確保生產線按照方法和作業指導書運作。
• 收集生產數據，更新系統和文件以獲得最佳效能。
• 參與所有已確定瓶頸的工作站的改進。
• 安排加班並確保生產目標達成。
• 依要求履行必要的行政職責。
• 依照生產主管的要求執行文書工作。
• 參與 TD、教授和 QA 對每個專案的改進。
• 控制工人態度，確保他們在工作時間遵守SOP、安全意識。

要求：-

• 候選人必須至少擁有文憑或更高學位。
• 擁有至少3年生產部門相關經驗。
• 能夠在最少的監督和指導下獨立工作。
• 所需語言：馬來語、英語、華語。
• 精通普通話是一個額外的優勢。
  
  

語言：

華語（首選）
看華文文件（首選）

好處：

• 免費停車場
• 伙食補貼
• 汽油津貼
• 勤工津貼
• 晉升機會
• 專業發展
• 加班費
• 年度獎金

職位描述;

• 設計和實施製造設施所使用的系統和設備程序。
• 測試和監測設備。
• 更新目前系統進程。
• 進行風險評估。
• 完成上級領導（包括中方）交辦的其他任務

要求;

• 大專及以上學歷，理工科專業優先；
• 歡迎應屆畢業生申請
• 具工廠品質工程或品質管理經驗，2年以上工作經驗。
• 一年以上電子產品或汽車零件或磁性元件生產企業工作經驗優先；
• 具備良好的分析判斷能力、解決問題的能力，邏輯思考能力強，思維敏捷，辦事能力強，善於溝通，有團隊合作精神，能承受壓力；
• 熟悉ISO9001，學習IATF 16949優先；
• 良好的英語閱讀、寫作和溝通能力，粵語或中文優先；
• 候選人必須精通普通話，因為職位要求候選人與說普通話的客戶打交道。
• 工作態度勤奮，責任感強，具備團隊精神。
  
  

好處：

• 免費停車場
• 伙食補貼
• 汽油津貼
• 勤工津貼
• 晉升機會
• 專業發展
• 加班費
• 年度獎金

Responsibilities:

• Have knowledge and can understand engineering design of Water Treatment System.
• To prepare and ensure all the drawings / document to be submitted as per project schedule.
• To ensure Engineering Details in accordance to requirement.
  Responsible for planning, conducting and coordinating the technical and management aspects of projects & customers’ requirement.
• Meet with customers to provide technical solutions, handle customers’ needs & manage suppliers / subcontractors in meeting projects’ costing & technical requirement.
   

Requirements:

• Resourceful and a great problem solve with ability. 
• Strong leadership is necessary in projects & technical management.
• A good understanding of technical issues & a technical problem solving altitude
• Degree in Chemical / Mechanical / Electrical Engineering or others relevant Engineering.
• Possess relevant min 5 years working experience in water treatment and design experience highly favourable. 
• Skillful in Autocad or drawing software is added advantages
• Willing to travel outstation (Company transport provided)

Perks & Benefits

• Commission and bonus
• Medical insurance
• Open culture

Responsibilities:

• Have knowledge and can understand engineering design of Water Treatment System.
• To prepare and ensure all the drawings / document to be submitted as per project schedule.
• To ensure Engineering Details in accordance to requirement.
  Responsible for planning, conducting and coordinating the technical and management aspects of projects & customers’ requirement.
• Meet with customers to provide technical solutions, handle customers’ needs & manage suppliers / subcontractors in meeting projects’ costing & technical requirement.
   

Requirements:

• Resourceful and a great problem solve with ability. 
• Strong leadership is necessary in projects & technical management.
• A good understanding of technical issues & a technical problem solving altitude
• Degree in Chemical / Mechanical / Electrical Engineering or others relevant Engineering.
• Possess relevant min 5 years working experience in water treatment and design experience highly favourable. 
• Skillful in Autocad or drawing software is added advantages
• Willing to travel outstation (Company transport provided)

Perks & Benefits

• Commission and bonus
• Medical insurance
• Open culture

職責：

• 具備知識並能了解水處理系統的工程設計。
• 準備並確保所有圖紙/文件按照專案進度提交。
• 確保工程細節符合要求。
  負責規劃、實施和協調專案和客戶需求的技術和管理方面。
• 與客戶會面，提供技術解決方案，處理客戶的需求並管理供應商/分包商以滿足專案的成本會計和技術要求。
  

要求：

• 足智多謀，有解決問題的能力。
• 專案和技術管理需要強而有力的領導。
• 對技術問題的良好理解和解決技術問題的高度
• 化學/機械/電機工程或其他相關工程學士學位。
• 具備至少 5 年水處理相關工作經驗及設計經驗者優先。
• 熟練使用 Autocad 或繪圖軟體是額外優勢
• 願意出差（公司提供交通）

津貼和福利

• 佣金和獎金
• 醫療保險
• 開放文化

Overview:

As a Sales & Technical Support Executive specializing in on-site filter replacement for our air purifier business, you will play a pivotal role in supporting both sales and technical functions. In addition to performing filter replacements at customer premises, you will assist the sales team by providing technical product demonstrations to potential customers. This hybrid role requires a unique blend of technical expertise, sales acumen, and customer service skills. The ideal candidate will be adept at engaging with customers, showcasing product features, and delivering exceptional support throughout the sales process.

Key Responsibilities:

1. Sales Support: Collaborate with the sales team to provide technical expertise and support during customer meetings, product demonstrations, and sales presentations.

2. Product Demonstrations: Conduct on-site technical product demonstrations for potential customers, highlighting key features, benefits, and usage scenarios of our air purifier products.

3. Customer Engagement: Interact with customers in a professional and courteous manner while scheduling on-site filter replacement appointments and addressing any inquiries they may have regarding the process.

4. Filter Replacement Services: Travel to customer locations to perform air purifier filter replacements according to the recommended schedule and guidelines provided by the company.

5. Technical Support: Provide on-site technical assistance to customers, including troubleshooting any issues related to the air purifier's operation or performance.

6. Product Knowledge: Demonstrate a thorough understanding of our air purifier products, including their features, functionalities, and maintenance requirements, to effectively guide customers through the filter replacement process.

7. Documentation:  Maintain accurate records of filter replacement activities, customer interactions, and any technical issues encountered during on-site visits.

8. Quality Assurance: Ensure that filter replacements are conducted with precision and attention to detail to uphold the quality standards of our products and services.

9. Feedback Collection: Gather feedback from customers regarding their overall satisfaction with the filter replacement service and relay this information to the relevant departments for continuous improvement.

10. Safety Compliance: Adhere to all safety protocols and procedures while performing on-site filter replacements to minimize risks and ensure the well-being of both customers and staff.

11. Inventory Management: Keep track of inventory levels for replacement filters and coordinate with warehouse / logistics team to ensure adequate stock availability for scheduled appointments.

Qualifications:

1. Diploma  in Mechanical Engineering (Politeknik),Diploma in Electrical/ Electronic/ Mechatronic or SKM.

2. Proven experience in technical support or field service roles, with hands-on experience in performing maintenance or repair tasks.

3. Strong mechanical aptitude and proficiency in using tools and equipment for filter replacement and troubleshooting tasks.

4. Excellent communication and interpersonal skills, with the ability to effectively engage with customers and address their needs in a professional manner.

5. Detail-oriented mindset with a focus on accuracy and quality in all aspects of work performance.

6. Valid driver's license and clean driving record, with the ability to travel to customer locations as required.

7. Ability to work independently with minimal supervision and prioritize tasks effectively to meet service deadlines and customer expectations.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Company trips
• Personal leave

概述：

作為專門負責空氣清淨機業務現場過濾器更換的銷售和技術支援主管，您將在支援銷售和技術職能方面發揮關鍵作用。除了在客戶場所更換過濾器之外，您還將透過向潛在客戶提供技術產品演示來協助銷售團隊。這種混合角色需要技術專業知識、銷售頭腦和客戶服務技能的獨特組合。理想的候選人將善於與客戶互動、展示產品功能並在整個銷售過程中提供卓越的支援。

主要責任：

1. 銷售支援：與銷售團隊合作，在客戶會議、產品演示和銷售演示期間提供技術專業知識和支援。

2. 產品展示：為潛在客戶進行現場技術產品展示，重點介紹空氣清淨機產品的主要特點、優點和使用場景。

3. 客戶參與：以專業和禮貌的方式與客戶互動，同時安排現場過濾器更換預約並解決他們可能對此過程提出的任何問題。

4. 過濾器更換服務：根據公司提供的建議時間表和指南前往客戶所在地進行空氣清淨機過濾器更換。

5. 技術支援：為客戶提供現場技術協助，包括解決與空氣清淨機操作或性能相關的任何問題。

6. 產品知識：充分了解我們的空氣清淨機產品，包括其特性、功能和維護要求，以有效引導客戶完成過濾器更換流程。

7. 文件：保留過濾器更換活動、客戶互動以及現場訪問期間遇到的任何技術問題的準確記錄。

8. 品質保證：確保過濾器更換精確且注重細節，以維護我們產品和服務的品質標準。

9. 回饋收集：收集客戶對過濾器更換服務整體滿意度的回饋，並將此資訊轉發給相關部門以進行持續改進。

10. 安全合規性：在進行現場過濾器更換時遵守所有安全協議和程序，以最大程度地降低風險並確保客戶和員工的福祉。

11. 庫存管理：追蹤更換過濾器的庫存水平，並與倉庫/物流團隊協調，確保有足夠的庫存用於預定的預約。

資格：

1. 需要文憑或同等資格；任何工程領域的技術認證或培訓。

2. 擁有豐富的技術支援或現場服務經驗，以及執行維護或維修任務的實務經驗。

3. 較強的機械能力，能夠熟練使用工具和設備進行過濾器更換和故障排除任務。

4. 優秀的溝通和人際交往能力，能夠有效地與客戶互動並以專業的方式滿足他們的需求。

5. 注重細節的心態，注重工作績效各方面的準確性與品質。

6. 擁有有效駕駛執照和良好的駕駛記錄，能夠根據要求前往客戶所在地。

7. 能夠在最少的監督下獨立工作，並有效地確定任務的優先順序，以滿足服務期限和客戶期望。

津貼和福利

• 津貼（旅費、交通費等）
• 定期團隊活動
• 公司旅行
• 事假