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職位描述
作為銷售協調員/客戶服務,您將在協助我們的銷售團隊完成與客戶參與、跟進和售後支援相關的各種任務方面發揮至關重要的作用。您將成為我們的銷售人員和尊貴客戶之間的聯絡人,確保無縫且積極的客戶體驗。
主要責任:
*銷售支援:
與銷售代表合作管理潛在客戶並確定其優先順序,確保有效的後續。使用 CRM 軟體維護客戶互動和銷售活動的準確記錄。根據需要準備和處理銷售訂單和發票。
*售後支援:
售後主動聯繫客戶,確保他們滿意並解決任何疑慮或問題。協助產品退貨、換貨和保固索賠,有效解決客戶疑慮。
*文件和報告:
維護有條理且最新的客戶和銷售記錄。產生報告並分析銷售數據,以確定趨勢和改進機會。
*團隊協作:
與銷售團隊密切合作,為他們提供必要的支援和資訊。與行銷和產品開發等其他部門合作,確保統一的客戶體驗。
附加資訊
職業職級:初級行政人員
資格: 高中/STPM/'A' Level/U 預科
工作亮點
津貼和福利
We are EUPFIN, the leader of fleet management in Taiwan with presence in Southeastern Asia. We had built our own brand EUP, and have dedicated ourselves in providing solutions to increase fleet efficiency for nearly 20 years. Up to now, we keep more than 100,000 vehicles connected each day. With the IoT platform integrated with vehicle and driving data, we assist business to gain visibility, efficiency, and safety across their fleets and operations. We hold ”Fast service and lifetime warranty” as our strong belief and commitment to our customers, ensuring best service and in time support are provided when in need. We hope, with the innovative system and solution, we can be the driving force to your business growth.
Requirements
Responsibility
Perks & Benefits
Document Technologies Sdn Bhd or better known as DTech, is a company that specializes in Document Solutions that can be a combination of hardwares, softwares and services that enhances office productivity and cost efficiency. Our greatest strength is our ability to provide Document Solutions that often combines innovative technologies and high quality services that are cost effective. Established in 2006, DTech has grown tremendously over the last 17 years. Since we started, we have been awarded the Sharp Platinum Award (Best Sales Partner in Malaysia) as well as the Sharp Best Service Award (Best Technical Service Provider in Malaysia) every year straight since 2007.
要求
責任
津貼和福利
Document Technologies Sdn Bhd or better known as DTech, is a company that specializes in Document Solutions that can be a combination of hardwares, softwares and services that enhances office productivity and cost efficiency. Our greatest strength is our ability to provide Document Solutions that often combines innovative technologies and high quality services that are cost effective. Established in 2006, DTech has grown tremendously over the last 17 years. Since we started, we have been awarded the Sharp Platinum Award (Best Sales Partner in Malaysia) as well as the Sharp Best Service Award (Best Technical Service Provider in Malaysia) every year straight since 2007.
As a Vending Machine technician, you will be responsible for the installation, maintenance, and repair of vending machines at various locations. Your primary duties will include:
Requirements:
Perks & Benefits
Company Overview
Yes Health Sdn Bhd was founded on the belief that quality health food and supplements should not cost an arm and a leg. By developing our own line of health products and dispensing through our Vending Machine, we are able to offer much affordable products of uncompromised quality and efficacy. Our team is comprised of qualified health professionals including doctors, pharmacists and nutritionists who are profoundly dedicated to serving in the best interest of our customers' well-being.
Trusted, Quality, and Effective Products
YesHealth products are based on research-proven ingredients, manufactured by reputable manufacturers overseas and locally. All YesHealth products are approved by the Malaysia Ministry of Health National Pharmaceutical Regulatory Agency (NPRA) or Food Safety and Quality Division (FSQD).
Affordable Prices
We strive to price our products lower than what's available in the market. By using YesHealth's proprietary smart vending machine, we are able to eliminate layers of costs and margins. Hence, making our supplements less pricey.
Alternative Retail & Marketing Solutions (ARMS)
An interactive and integrated dispensing machine, allowing the public to purchase health products conveniently at the best price 24/7. ARMS dispensing machine is informative, instantaneous, and can soon be found in more than 100 locations in Malaysia.
Overview:
As a Sales & Technical Support Executive specializing in on-site filter replacement for our air purifier business, you will play a pivotal role in supporting both sales and technical functions. In addition to performing filter replacements at customer premises, you will assist the sales team by providing technical product demonstrations to potential customers. This hybrid role requires a unique blend of technical expertise, sales acumen, and customer service skills. The ideal candidate will be adept at engaging with customers, showcasing product features, and delivering exceptional support throughout the sales process.
Key Responsibilities:
1. Sales Support: Collaborate with the sales team to provide technical expertise and support during customer meetings, product demonstrations, and sales presentations.
2. Product Demonstrations: Conduct on-site technical product demonstrations for potential customers, highlighting key features, benefits, and usage scenarios of our air purifier products.
3. Customer Engagement: Interact with customers in a professional and courteous manner while scheduling on-site filter replacement appointments and addressing any inquiries they may have regarding the process.
4. Filter Replacement Services: Travel to customer locations to perform air purifier filter replacements according to the recommended schedule and guidelines provided by the company.
5. Technical Support: Provide on-site technical assistance to customers, including troubleshooting any issues related to the air purifier's operation or performance.
6. Product Knowledge: Demonstrate a thorough understanding of our air purifier products, including their features, functionalities, and maintenance requirements, to effectively guide customers through the filter replacement process.
7. Documentation: Maintain accurate records of filter replacement activities, customer interactions, and any technical issues encountered during on-site visits.
8. Quality Assurance: Ensure that filter replacements are conducted with precision and attention to detail to uphold the quality standards of our products and services.
9. Feedback Collection: Gather feedback from customers regarding their overall satisfaction with the filter replacement service and relay this information to the relevant departments for continuous improvement.
10. Safety Compliance: Adhere to all safety protocols and procedures while performing on-site filter replacements to minimize risks and ensure the well-being of both customers and staff.
11. Inventory Management: Keep track of inventory levels for replacement filters and coordinate with warehouse / logistics team to ensure adequate stock availability for scheduled appointments.
Qualifications:
1. Diploma in Mechanical Engineering (Politeknik),Diploma in Electrical/ Electronic/ Mechatronic or SKM.
2. Proven experience in technical support or field service roles, with hands-on experience in performing maintenance or repair tasks.
3. Strong mechanical aptitude and proficiency in using tools and equipment for filter replacement and troubleshooting tasks.
4. Excellent communication and interpersonal skills, with the ability to effectively engage with customers and address their needs in a professional manner.
5. Detail-oriented mindset with a focus on accuracy and quality in all aspects of work performance.
6. Valid driver's license and clean driving record, with the ability to travel to customer locations as required.
7. Ability to work independently with minimal supervision and prioritize tasks effectively to meet service deadlines and customer expectations.
Perks & Benefits
Established in 1960, began as a family business primarily focusing on delivering top-notch air purification products and well-received related quality products. Through a legacy of generations of excellence, today JAF has become a leading provider of extensive Air Filtration and Air Pollution Control Products & Solutions across the world.
Unique Fire Holdings Berhad focuses on the assembly, manufacture and distribution of active fire protection systems, equipment, and accessories. Our comprehensive range of products continue to reliably serve customers in Malaysia and abroad. Our export markets include ASEAN countries and the Middle East.
After our public-listing exercise, we are currently undergoing major expansion and we invite all enthusiasts and energetic individuals to join our growing team.
Job Description
1. Manufacturing:
2. Production:
3. Service & Maintenance:
Job Requirements:
The perks:
Benefit:
Unique Fire Industry is an ISO certified, multiple award-winning fire safety equipment company that has a passion to see that every home and workplace is adequately protected against fire. We elevate our customer’s fire prevention capabilities by equipping them with adequate knowledge and solutions.
With a history of 25 years and counting, our humble journey began back in year 1997, where we first set foot in the industry as a fire safety equipment supplier on a beginner’s scale. After 10 years of consistent quality production, we obtained our ISO certification in year 2007 and very quickly expanded to building our second factory sitting at a much larger scale in 2008 and this factory is used to manufacture Unique Fire’s complete line of portable fire extinguishers.
In 2013, Unique Fire took a quantum leap forward with the completion of our current office, factory and warehouse centralized in one location at Kota Kemuning, Shah Alam. In line with that, we’ve also obtained our TNB SGP Certification (year 2014 & 2018) and in no complacency, we’ve also achieved our first UL Approval with our priced product UNIQUE227 (HFC-227ea) and we’re proud to say that till date we are recognized as one of the market leaders in Malaysia.
職位概述(自然服務組織護理和HD組織規劃)
規劃服務組織(自然醫生和家庭護理醫生/自然女醫生)方向和專案執行。
主要職責
候選人必須至少擁有文憑、學士學位
津貼和福利
About CUCKOO International CUCKOO International (MAL) Sdn Bhd (CUCKOO International) is the leading Healthy Home Creator, providing Malaysians holistic Healthy Home solutions. We consistently go Beyond Standards in our portfolio of innovative products and services to improve the quality of living for Malaysians. Our journey started in October 2014 with the introduction of CUCKOO, the renowned home appliance brand from South Korea, in Malaysia. We have since broadened the spectrum of our core brands and offerings across four Healthy Home pillars, each focusing on different aspects of what makes a home healthier: ● The ‘Healthy Appliances’ Pillar [CUCKOO] – CUCKOO’s range of water purifiers, outdoor water filter, air purifiers, pressure multi-cookers, induction hobs and kitchenware. ● The ‘Healthy Living’ Pillar [CUCKOO Co-Creations] – CUCKOO’s growing category of locally developed home living products, such as mattresses and air conditioners, co-created through strategic collaborations. ● The ‘Healthy Lifestyle’ Pillar [WonderLab Group] – WonderLab Group brings a holistic approach to beauty and wellness with a wide range of skincare, cosmetics, and nutritional beverages under sub-brands like WonderLab, WonderDewi, and BeauSiti x WonderLab. ● The ‘Healthy Home Care Pillar’ [WonderKlean] – WonderKlean offers comprehensive specialist services, including indoor disinfection, and cleaning services for washing machines, kitchen appliances, mattresses, and air conditioners. Today, CUCKOO International has empowered more than 4.7 million household users to live healthier and happier through its innovative Healthy Home solutions. The company also commands a nationwide presence with over 640 branches and 14,000 people from the CUCKOO family, including sales professionals and service specialists, in Malaysia. Through our revolutionary subscription-rental based model, we are driven to make healthier homes and happier life accessible and affordable to more Malaysians. This extends our dedication to positively impacting the society through long-term community outreach programmes.
Position Overview (Natural Service Organization Care and HD Organization Planning)
Planning in service organization (Natural Doctor & Homecare Doctor / Natural Doctress) direction and project execution.
Main Responsibilities
Candidate must possess at least a Diploma, Bachelor's Degree
Perks & Benefits
About CUCKOO International CUCKOO International (MAL) Sdn Bhd (CUCKOO International) is the leading Healthy Home Creator, providing Malaysians holistic Healthy Home solutions. We consistently go Beyond Standards in our portfolio of innovative products and services to improve the quality of living for Malaysians. Our journey started in October 2014 with the introduction of CUCKOO, the renowned home appliance brand from South Korea, in Malaysia. We have since broadened the spectrum of our core brands and offerings across four Healthy Home pillars, each focusing on different aspects of what makes a home healthier: ● The ‘Healthy Appliances’ Pillar [CUCKOO] – CUCKOO’s range of water purifiers, outdoor water filter, air purifiers, pressure multi-cookers, induction hobs and kitchenware. ● The ‘Healthy Living’ Pillar [CUCKOO Co-Creations] – CUCKOO’s growing category of locally developed home living products, such as mattresses and air conditioners, co-created through strategic collaborations. ● The ‘Healthy Lifestyle’ Pillar [WonderLab Group] – WonderLab Group brings a holistic approach to beauty and wellness with a wide range of skincare, cosmetics, and nutritional beverages under sub-brands like WonderLab, WonderDewi, and BeauSiti x WonderLab. ● The ‘Healthy Home Care Pillar’ [WonderKlean] – WonderKlean offers comprehensive specialist services, including indoor disinfection, and cleaning services for washing machines, kitchen appliances, mattresses, and air conditioners. Today, CUCKOO International has empowered more than 4.7 million household users to live healthier and happier through its innovative Healthy Home solutions. The company also commands a nationwide presence with over 640 branches and 14,000 people from the CUCKOO family, including sales professionals and service specialists, in Malaysia. Through our revolutionary subscription-rental based model, we are driven to make healthier homes and happier life accessible and affordable to more Malaysians. This extends our dedication to positively impacting the society through long-term community outreach programmes.
Responsibility :-
1. To be responsible to assist Segment Manager (IWK) for all IWK paperwork and to prepare costing estimation and quotation for new jobs or existing repairing/service jobs for submission to relevant IWK offices unit.
2. To issue purchase requisition for purchase of spare parts and new sales order.
3. To coordinate with Service Department on the planning and arrangement on all IWK jobs.
4. To prepare and arrange bid for IWK e-procurement tender.
5. To work closely with all departments in resolving any issues with regards to IWK e.g. to ensure all payments have been made to WECSB in timely manners, etc.
6. To be responsible for the proper filing of all documentations and reports for IWK jobs.
7. To assist in site visiting/attendance for tender participation as and when necessary.
8. Such other related duties as The Management may direct.
9. Contributes to team effort by accomplishing related results as needed.
10. Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
11. Identifies business opportunities by identifying prospects and evaluating their position in IWK segment; researching and analyzing sales options.
12. Maintains quality service by establishing and enforcing organization standards.
13. To monitor/update/submit weekly and monthly report i.e. SLA report, LOS report, etc.
14. To monitor/manage the entire incoming and outgoing processes of IWK transactions.
Job Requirement :-
Proficient in spoken and written English and Bahasa Malaysia
Able to perform under pressure and independently in a fast paced and ever-changing environment and able to work independently.
Computer skills knowledge of Microsoft office products, specifically Outlook, Excel, PowerPoint and Word
Candidate must possess at least a Certificate or Diploma in Mechanical / Electrical or equivalent.
Must possess valid driving license and own transport
WE HAVE ALMOST 40 YEARS OF EXPERIENCE IN PUMP & SYSTEM INDUSTRY THAT ALLOW US TO PROVIDE EFFECTIVE PUMP DIAGNOSE AND REPAIR SERVICES. WE HAVE A COMPETENT TEAM OF HIGHLY SKILLED PROFESSIONAL ENGINEERS, TECHNICIANS AND CRAFTSMAN IN EACH RESPECTIVE FIELD. WE ARE CAPABLE TO PROVIDE THE ACCURATE SOLUTIONS TO YOU IN THE FASTEST TIME.
責任 :-
1. 負責協助分部經理 (IWK) 處理所有 IWK 文書工作,並為新工作或現有維修/服務工作準備成本估算和報價,以提交給相關 IWK 辦公室單位。
2. 發出採購備品採購申請和新的銷售訂單。
3. 配合服務部做好IWK各項工作的規劃與安排。
4. 準備並安排IWK電子採購招標。
5. 與所有部門密切合作,解決與 IWK 有關的任何問題,例如確保及時向 WECSB 支付所有款項等。
6. 負責妥善歸檔IWK工作的所有文件和報告。
7. 必要時協助參加投標現場考察/出席。
8. 管理階層可能指示的其他相關職責。
9. 根據需要完成相關結果,為團隊努力做出貢獻。
10. 透過提供支援、資訊和指導來維護與客戶的關係;研究和推薦新機會;建議利潤和服務改進
11. 透過識別潛在客戶並評估其在 IWK 細分市場中的地位來識別商機;研究和分析銷售選項。
12. 透過建立和執行組織標準來維持優質服務。
13. 監控/更新/提交每周和每月報告,即SLA報告、LOS報告等。
14. 監控/管理IWK交易的整個傳入和傳出流程。
職位需要 :-
精通英語口語和書面語以及馬來語
能夠在快節奏、不斷變化的環境中承受壓力並獨立工作,能夠獨立工作。
Microsoft Office 產品的電腦技能知識,特別是 Outlook、Excel、PowerPoint 和 Word
候選人必須至少擁有機械/電氣或同等學歷的證書或文憑。
必須擁有有效的駕駛執照和自己的交通工具
WE HAVE ALMOST 40 YEARS OF EXPERIENCE IN PUMP & SYSTEM INDUSTRY THAT ALLOW US TO PROVIDE EFFECTIVE PUMP DIAGNOSE AND REPAIR SERVICES. WE HAVE A COMPETENT TEAM OF HIGHLY SKILLED PROFESSIONAL ENGINEERS, TECHNICIANS AND CRAFTSMAN IN EACH RESPECTIVE FIELD. WE ARE CAPABLE TO PROVIDE THE ACCURATE SOLUTIONS TO YOU IN THE FASTEST TIME.
概述:
作為專門負責空氣清淨機業務現場過濾器更換的銷售和技術支援主管,您將在支援銷售和技術職能方面發揮關鍵作用。除了在客戶場所更換過濾器之外,您還將透過向潛在客戶提供技術產品演示來協助銷售團隊。這種混合角色需要技術專業知識、銷售頭腦和客戶服務技能的獨特組合。理想的候選人將善於與客戶互動、展示產品功能並在整個銷售過程中提供卓越的支援。
主要責任:
1. 銷售支援:與銷售團隊合作,在客戶會議、產品演示和銷售演示期間提供技術專業知識和支援。
2. 產品展示:為潛在客戶進行現場技術產品展示,重點介紹空氣清淨機產品的主要特點、優點和使用場景。
3. 客戶參與:以專業和禮貌的方式與客戶互動,同時安排現場過濾器更換預約並解決他們可能對此過程提出的任何問題。
4. 過濾器更換服務:根據公司提供的建議時間表和指南前往客戶所在地進行空氣清淨機過濾器更換。
5. 技術支援:為客戶提供現場技術協助,包括解決與空氣清淨機操作或性能相關的任何問題。
6. 產品知識:充分了解我們的空氣清淨機產品,包括其特性、功能和維護要求,以有效引導客戶完成過濾器更換流程。
7. 文件:保留過濾器更換活動、客戶互動以及現場訪問期間遇到的任何技術問題的準確記錄。
8. 品質保證:確保過濾器更換精確且注重細節,以維護我們產品和服務的品質標準。
9. 回饋收集:收集客戶對過濾器更換服務整體滿意度的回饋,並將此資訊轉發給相關部門以進行持續改進。
10. 安全合規性:在進行現場過濾器更換時遵守所有安全協議和程序,以最大程度地降低風險並確保客戶和員工的福祉。
11. 庫存管理:追蹤更換過濾器的庫存水平,並與倉庫/物流團隊協調,確保有足夠的庫存用於預定的預約。
資格:
1. 需要文憑或同等資格;任何工程領域的技術認證或培訓。
2. 擁有豐富的技術支援或現場服務經驗,以及執行維護或維修任務的實務經驗。
3. 較強的機械能力,能夠熟練使用工具和設備進行過濾器更換和故障排除任務。
4. 優秀的溝通和人際交往能力,能夠有效地與客戶互動並以專業的方式滿足他們的需求。
5. 注重細節的心態,注重工作績效各方面的準確性與品質。
6. 擁有有效駕駛執照和良好的駕駛記錄,能夠根據要求前往客戶所在地。
7. 能夠在最少的監督下獨立工作,並有效地確定任務的優先順序,以滿足服務期限和客戶期望。
津貼和福利
Established in 1960, began as a family business primarily focusing on delivering top-notch air purification products and well-received related quality products. Through a legacy of generations of excellence, today JAF has become a leading provider of extensive Air Filtration and Air Pollution Control Products & Solutions across the world.
Official account of Jobstore.
Official account of Jobstore.
We are looking for a motivated, dynamic Service Planner, also known as Admin Assistant & Customer Service (Fresh Grad.) 3 months Contract to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.
To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.
In this role you will be responsible for:
The ideal candidate will possess:
Highly Desirable:
Rewards and Benefits
You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Operation and Service Team.
Equal Opportunities
Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.
Location of this branch:
Rentokil Initial (M) Sdn Bhd. No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam .
Official account of Jobstore.
PRIMARY RESPONSIBILITES
SPECIFIC RESPONSIBILITIES
Official account of Jobstore.