Total 103 job vacancies by Oversea-Chinese Banking Corporation Limited

The OCBC Graduate Talent Programme, or commonly known as the Management Associate Programme, is one of the most exciting and acclaimed routes a graduate can take to kickstart their career.

Designed for graduates with up to 2 years of working experience, the OCBC Graduate Talent Programme will help you build a strong foundation in banking to achieve your career goals in the finance industry. Throughout the 24-month programme, you will experience curated job rotations to help you succeed in your role. You will also be mentored by some of the best in the business. At OCBC, we invest in our people and help them achieve their fullest potential.

Key Features:

Build a rock-solid foundation of domain expertise: We’ll help you master key concepts about what we do, and how banking, business, and the industry works.

Gain access to mentorship and learn from some of the best in the business: Experience a personalised mentorship journey, coached by a dedicated mentor

Explore and expand your expertise: You’ll get to rotate across different business divisions so you can broaden your expertise and discover your interests.

Grow your professional network: You’ll get to connect and collaborate with colleagues from across the group, both locally and globally, in different functions through regional events and developmental programmes.

Shape the future of banking: Build on our track record of industry-first services and solutions by taking part in high-profile immersion projects.

For more information about the programme and/or the business functions which are hiring, please visit our webpage - Graduate Talent Programme | OCBC Careers

Qualifications

Join us to become the next banker of the future!

We seek go-getters with high levels of motivation and drive, those who are ultimately interested in starting their career in the banking industry.

Qualifications

· Graduating by June 2024

· Less than 2 years of working experience as of 1 July 2024 (commencement date of GTP 2024)

Other qualities that put you in strong standing are:

· Passion for banking

· Stellar CCA/Internship achievements

· Strong leadership skills with a penchant for problem solving and new challenges

Responsibilities

• Solicit new business loan opportunities through active acquisition of unsecured loan products.
• Understand the business life cycle of small businesses to help them expand their reach and provide prudent financial solutions to support the companies’ growth.
• Demonstrate good credit acumen with ability to mitigate financing risk to ensure robustness of our credit portfolio.
• Strong cross team collaborations with internal and external stakeholders to nurture and grow new business and partnership opportunities.

Qualifications

• Degree holder, with min. 1-2 years of credit and sales experience covering local SMEs preferred.
• Fervent individual who is self-driven and possesses the willingness to take on additional initiatives to drive the overall business strategy.
• Strong interpersonal skills, with ability to connect with customers
• Sound analytical skills with ability to interpret and analyse company financials
• Passionate individual who is innovative and enjoys a dynamic work environment.
• Highly focused, driven and results-oriented individual.

The Offshore Premier Banking Manager is a supervisory role in our Premier Banking Asia segment.

Your roles & responsibilities will include:

• Mentor and inspire team members to achieve full potential in sales and service excellence.
• Provide coaching & motivation to staff to optimise financial contribution to Premier Banking Offshore.
• Implement service initiatives (in accordance with the Customer Experience guidelines) and ensure consistency of service quality and delivery
• Ensure that RMs adhere to the Bank’s Premier Banking Offshore marketing guidelines.
• Manage operations risk and ensure that the Bank’s operational standards and requirements are adhered to.
• Adhere to all bank’s compliance standards.
• Contribute to the bottom line of Premier Banking Offshore through the accomplishment of profit and growth targets.
• Market coverage will be for Malaysia, Indonesia, China market.

Requirements:

• At least 6 years' experience in the banking and financial services industry with a strong track record in financial product sales & team management
• Good track record in effective team management
• University degree
• Strong interpersonal, communication and analytical skills.
• Strong preference for experience covering the Southeast Asia markets – Singapore, Malaysia, Indonesia, Philippines and Thailand markets.
• Must be able to communicate effectively and manage stakeholders well
• Effective management skills with strong leadership qualities
• Possess initiative, drive and ability to work independently as well as in a team
• It is essential for candidates to be creative and possess the initiative, drive and ability to work independently and in a team.
• Able to support in the business development for the key markets that you are assigned to

We are looking for highly driven individual ready to take on new challenges and has the self-initiative, business acumen and tenacity to join our team! You will be ready to cover either markets in South Asia (Malaysia, Indonesia) or North Asia.

As a Client Advisor with Premier Private Client, your roles & responsibilities will include:

• Actively acquire and prospect new customers for the Premier Banking - Private Client (Offshore) segment (AUM S$1 million & above).
• Develop and strengthen their relationships with the Bank in accordance with relevant business goals.
• Contribute to the bottom-line of Premier Private Client through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing affluent customers through professional consultative financial analysis.
• Up-sell, cross-sell and provide regular market information updates and trend analysis to these customers.
• You will also ensure superior customer service and contribute tothe overall customer experience of Premier Private Client.

Requirements :

• You should have 5 years or more of wealth management sales experience in the banking and financial services industry, preferably in managing the affluent segment (Accredited Investors) with proven track record in sales performance.
• Experienced covering HNW segment in offshore markets such as Malaysia, Indonesia &/or China will be a strong advantage.
• Recognised university degree and accreditation in CACS Paper 1 & Paper 2 and CMFAS M1B, M5, M6, M6A, HI.
• Sound knowledge of banking products and services including investment products such as unit trusts, bancassurance and treasury products.
• You exhibit strong interpersonal, communication skills and good at tele-consulting. It is essential that you have the initiative, integrity and ability to work independently and as a team.
• You have the drive to succeed and is focused and disciplined to achieve the sales quota and revenue

As a Client Advisor with Premier Private Client, your roles & responsibilities will include:

- Actively acquire and prospect new customers for the Premier Banking - Private Client (Onshore) segment (AUM S$1 million & above).
- Develop and strengthen their relationships with the Bank in accordance with relevant business goals.
- Contribute to the bottom-line of Premier Private Client through the accomplishment of profit and growth targets.
- Manage the relationships with new and existing affluent customers through professional consultative financial analysis.
- Up-sell, cross-sell and provide regular market information updates and trend analysis to these customers.
- You will also ensure superior customer service and contribute to the overall customer experience of Premier Private Client.

Requirements:

- You should have 5 years or more of wealth management sales experience in the banking and financial services industry, preferably in managing the affluent segment and has proven track record in sales performance.
- Recognised university degree and accreditation in CACS Paper 1 & Paper 2 and HI.
- Sound knowledge of banking products and services including investment products such as unit trusts, bancassurance and treasury products.
- You exhibit strong interpersonal, communication skills and good at tele-consulting.
- It is essential that you have the initiative, integrity and ability to work independently and as a team.
- You have the drive to succeed and is focused and disciplined to achieve the sales quota and revenue.

Description - External

At OCBC, we do not just merely provide a working space. We create a culture that allows you to flourish. Across the Bank, our leaders encourage fresh ideas, reward continuous learning and most importantly, we care for not just you but also your family. We recognise the passion, creativity, intellect, potential and uniqueness that each individual brings. We see you, the best in you.

We are looking for experienced mortgage advisor to join our team. This role involves working closely with our customers and team to manage mortgage loans and application. Focusing on our personal, premier (onshore and offshore) and PPC banking clients.

Responsibilities include :

• Collaboration with Relationship Manager from branches to gather mortgage referrals through providing support, encouragement, and knowledge.
• Providing advice to customers from diverse backgrounds and education level to obtain a mortgage loan.
• Assess and process loan application for credit approval.
• Proactively engage branches and conduct sales activities in order to meet sales target.

Qualifications - External

You should have :

• Proven track record in mortgage sales and experience.
• Drive and motivation to meet the sales targets.
• Strong and reliable customer-service skills.
• Excellent ability to communicate to customers from diverse backgrounds.

Description -

What you’ll do:

1. Facilitate the business account opening application process for customers, via interactive digital onboarding platforms.
2. Liaise with customers for account opening pre-assessment requirements.
3. Perform KYC patch work for customers who have dropped off from Online Business Account Opening platform.
4. Conduct customer due diligence and KYC to understand business legitimacy and ensure compliance of mandatory banking policies and procedures.
5. Ability to identify any potential risks or inconsistencies in the account opening process.
6. Provide exceptional customer service while guiding customers through the account opening process.
7. Maintain a high standard of client confidentiality and ensure compliance to bank regulations.

Qualifications -

About you:

• Possess good communication and interpersonal skills.
• Ability to multitask and manage time effectively, while being organized and meticulous.
• Self-motivated with a focus on customer service.
• Able to conduct business conversation in Mandarin.
• Ability to work both independently and collaboratively as part of a team.

The OCBC Graduate Talent Programme, or commonly known as the Management Associate Programme, is one of the most exciting and acclaimed routes a graduate can take to kickstart their career.

Designed for graduates with up to 2 years of working experience, the OCBC Graduate Talent Programme will help you build a strong foundation in banking to achieve your career goals in the finance industry. Throughout the 24-month programme, you will experience curated job rotations to help you succeed in your role. You will also be mentored by some of the best in the business. At OCBC, we invest in our people and help them achieve their fullest potential.

Key Features:

Build a rock-solid foundation of domain expertise: We’ll help you master key concepts about what we do, and how banking, business, and the industry works.

Gain access to mentorship and learn from some of the best in the business: Experience a personalised mentorship journey, coached by a dedicated mentor

Explore and expand your expertise: You’ll get to rotate across different business divisions so you can broaden your expertise and discover your interests.

Grow your professional network: You’ll get to connect and collaborate with colleagues from across the group, both locally and globally, in different functions through regional events and developmental programmes.

Shape the future of banking: Build on our track record of industry-first services and solutions by taking part in high-profile immersion projects.

For more information about the programme and/or the business functions which are hiring, please visit our webpage - Graduate Talent Programme | OCBC Careers

Qualifications

Join us to become the next banker of the future!

We seek go-getters with high levels of motivation and drive, those who are ultimately interested in starting their career in the banking industry.

Qualifications

· Graduating by June 2024

· Less than 2 years of working experience as of 1 July 2024 (commencement date of GTP 2024)

Other qualities that put you in strong standing are:

· Passion for banking

· Stellar CCA/Internship achievements

· Strong leadership skills with a penchant for problem solving and new challenges

The candidate will be responsible for the business development activities for the Workplace Banking space.

• Cross-sell client value proposition to acquire new to bank customers
• Promote take up of 360 accounts &/or other Personal Banking/Premier Banking products. (CASA, cards, Personal Loans, secured loans)
• To curate engagement/onboarding journey(s) for the prospect companies. This include organize events and prepare marketing collaterals for networking events
• To be the designated PIC for the WPB relationship, to encourage and promote ongoing and recurring business engagement and opportunities

Requirements

• Degree or Diploma required
• Good business development acumen
• Prior relevant experience in B2B/B2C sales will be an added advantage
• Good effective communication skills, analytical and logical thinking

Mission

To convert visitors into happy and satisfied OCBC customers (by being helpful, friendly, knowledgeable and well-informed).

Customer Engagement

• Proactively approach customers to create awareness (attract), excitement (engage) and interest (connect) around products / services in the Lifestyle area in our store.
• Creates superior waiting experience for our customers by proactively engaging them in our lifestyle products / services.
• Uncovers customer’s needs through relational customer engagement and cross-sell available lifestyle products / services.
• Event coordination and management, including end-to-end operationalization of events schedule, pre-event set up, attendees verification, ensuring smooth event management for customers and speaker as well as post- event winddown.
• Actively engage customers in credit card application.
• Refers customers to the team of Personal Financial Consultants for Wealth Products.

Service Quality Deliverables

• Be the ambassador of the store by delivering a remarkable service to customers with relational customer engagement and communications.
• Maintains positive image of the store with high standards of premises management which includes visual merchandising at Lifestyle area.
• Able to identify customer’s banking needs and refer to financial consultants for wealth journey conversations.
• Engages Store manager regularly to contribute/share ideas on way to improve service delivery.

Assisted Services for Digital Platforms (SMART ATM / ATM, MB/INB)

• Provide assistance to customers for basic transactions at SMART ATMs, ATMS, MB/INB.
• Extends warm transfer of customer to Service Banker for troubleshooting of MB / INB issues.

Requirements

• Retail banking sales experience is preferred.
• Prior experience in retail and/or customer service will be advantageous.
• Self-motivated, driven, works well under pressure to meet sales target (credit card application).
• Friendly and approachable disposition, with strong communication skills.
• Confident and comfortable to engage with both small groups as well as with individual customers.
• Takes initiative and is proactive with a positive mindset to prioritize tasks.
• Adaptable and flexible with schedule to fit business needs.
• Able to spend long hours on the feet.
• Working hours include Public Holidays and weekends within a 40-hour work week (4.5 days work week).
• Retail operation hours: 11am – 9pm.

The OCBC Graduate Talent Programme, or commonly known as the Management Associate Programme, is one of the most exciting and acclaimed routes a graduate can take to kickstart their career.

Designed for graduates with up to 2 years of working experience, the OCBC Graduate Talent Programme will help you build a strong foundation in banking to achieve your career goals in the finance industry. Throughout the 24-month programme, you will experience curated job rotations to help you succeed in your role. You will also be mentored by some of the best in the business. At OCBC, we invest in our people and help them achieve their fullest potential.

Key Features:

Build a rock-solid foundation of domain expertise: We’ll help you master key concepts about what we do, and how banking, business, and the industry works.

Gain access to mentorship and learn from some of the best in the business: Experience a personalised mentorship journey, coached by a dedicated mentor

Explore and expand your expertise: You’ll get to rotate across different business divisions so you can broaden your expertise and discover your interests.

Grow your professional network: You’ll get to connect and collaborate with colleagues from across the group, both locally and globally, in different functions through regional events and developmental programmes.

Shape the future of banking: Build on our track record of industry-first services and solutions by taking part in high-profile immersion projects.

For more information about the programme and/or the business functions which are hiring, please visit our webpage - Graduate Talent Programme | OCBC Careers

Qualifications

Join us to become the next banker of the future!

We seek go-getters with high levels of motivation and drive, those who are ultimately interested in starting their career in the banking industry.

Qualifications

· Graduating by June 2024

· Less than 2 years of working experience as of 1 July 2024 (commencement date of GTP 2024)

Other qualities that put you in strong standing are:

· Passion for banking

· Stellar CCA/Internship achievements

· Strong leadership skills with a penchant for problem solving and new challenges

Key Roles and Responsibilities:

· To engage business managers and end users to understand requirements

· Elicit requirements, prioritise and analyse requests, design business processes, workflows and user interfaces, review of functional specifications and data mapping templates

· Perform specific cross-asset class analysis on in scope countries to aid decision-making on the most appropriate solution, for e.g. entities in scope, unique identifiers etc

· Work with Delivery and Project Office as well as other internal IT departments, IS and vendor organizations to design optimal solutions, ensure requirements are transformed into effective solutions, within cost and schedules and quality adhering to the bank’s standards, guidelines and policies

· Involve in high level technical design/implementation discussions and contribute from business perspective

· Prepare / review test scenarios and test cases, support test utility team for SIT, support user for UAT and other related activities to ensure business needs are met

· Ensure gaps in deliverables are identified early and addressed effectively

· Ensure Business stakeholders' expectations are met

· Collaborate with Application / Service Owners as the Process Management counterpart in the management of service

· Provide thought leadership within own area of responsibility and BA profession within the bank

· Provide SME support to extended IT teams such as EDW by articulating requirements

· Provide support to architecture committee and project teams to ensure that target operating models are progressing in line with the preferred strategic architecture / chosen architectures

· Prepare and deliver selective analysis presentations to aid decision-making by governance forums and facilitate sessions when required

· Attend working group calls, operating committee meetings and other relevant meetings when required

· Other similar support activities as required

Qualifications - External

Requirement:

· At least 8-10 years of relevant business analysis experience in financial services environment

· Strong business knowledge of Trade Finance products including Letter of Credit, Bank Guarantees, Standby Credits, Collections, Trade Financing, Participation Loans, Supply Chain Management, Factoring, Fund Transfers, Forex Payments, Accounting and SWIFT

· Good cross product knowledge - impact of trade to loans and limits

· Able to demonstrate end to end flow of product and roles and responsibilities from front office to middle office to back office

· Strong analytical skills with the ability to assimilate information quickly and gain consensus from multiple stakeholders when required

· Good oral and written communication skills, including documentation and presentation skills

· Comfortable communicating across business divisions and levels of seniority

· Strong team player with the ability to take ownership and deliver independently

· Able to work under pressure with tight deadlines and/or multiple projects

· Strong interpersonal skills required to liaise with other subject matter experts to problem solving issues or generating ideas

· Possess initiative, drive and excellent attention to detail

· Understanding of technology and development lifecycle – experience in both SDLC & Agile/SCRUM delivery

· Experience in tools such as Visio, Powerpoint, Excel, SQL

· Familiar with object-oriented architectural concepts and database conceptsBusiness Analyst - Corporate (Trade)

OCBC opens doors to new opportunities.

Start your career with OCBC as a Senior Personal Financial Consultant!

At OCBC we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s longest established local bank, we have a global network of more than 450 branches and representative offices in more than 15 countries and territories. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. If you have passion, drive and the will to succeed, rise to the challenge today!

Global Consumer Financial Services serves almost 3 million customers across Singapore, Malaysia, Indonesia and China. In Singapore, our customer proposition caters to different life-stages and needs, ranging from Mighty Savers for children and young families, FRANK by OCBC for youths and young working adults to OCBC Premier Banking for affluent individuals. Besides being the pioneer in various banking products and services which include FRANK by OCBC, full-service Sunday Banking and our award-winning Online Banking, we are also the market leader for Bancassurance sales.

What is it like being a Senior Personal Financial Consultant at OCBC?

As a Senior Personal Financial Consultant, you will be based at one of our island-wide Branches and will provide comprehensive, one-stop financial advisory services to customers through the active promotion and cross-selling of our full range of wealth management products that include insurance, loans, unit trusts and structured deposits. With an emphasis on consultative selling to meet customers’ needs, you will also proactively build and manage long-term customer relationship and provide good after-sales service to them.

To help you succeed in your role, you will join our structured training program during the first 6 weeks of your career with us. Thereafter you will also have at least 5 training days every year to help you further develop your career and keep your skills sharp and up-to-date with the latest developments in the industry.

As a successful Personal Financial Consultant, you will have the option to take your career forward by either pursuing our Management Route, on the path of becoming a Branch Manager one day, or the Sales Route, growing into a Senior Relationship Manager working with premier private clients. Plus, as a top performer, you will be invited to trips, visiting great locations across the world from Paris, Barcelona to London and many more.

Qualifications:

The successful candidate should be able to demonstrate the following selection criteria:

• Preferably has a Degree or a Diploma with more than 2 years of relevant retail banking sales experience and proven sales records
• Results-oriented go-getter who works well under pressure.
• Prepared to have flexible working hours that may include working on weekends.

OCBC opens doors to new opportunities.

Start your career with OCBC as a Personal Financial Consultant!

At OCBC we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s longest established local bank, we have a global network of more than 450 branches and representative offices in more than 15 countries and territories. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. If you have passion, drive and the will to succeed, rise to the challenge today!

Global Consumer Financial Services serves almost 3 million customers across Singapore, Malaysia, Indonesia and China. In Singapore, our customer proposition caters to different life-stages and needs, ranging from Mighty Savers for children and young families, FRANK by OCBC for youths and young working adults to OCBC Premier Banking for affluent individuals. Besides being the pioneer in various banking products and services which include FRANK by OCBC, full-service Sunday Banking and our award-winning Online Banking, we are also the market leader for Bancassurance sales.

What is it like being a Personal Financial Consultant at OCBC?

As a Personal Financial Consultant, you will be based at one of our island-wide Branches and will provide comprehensive, one-stop financial advisory services to customers through the active promotion and cross-selling of our full range of wealth management products that include insurance, loans, unit trusts and structured deposits. With an emphasis on consultative selling to meet customers’ needs, you will also proactively build and manage long-term customer relationship and provide good after-sales service to them.

To help you succeed in your role, you will join our structured training program during the first 6 weeks of your career with us. Thereafter you will also have at least 5 training days every year to help you further develop your career and keep your skills sharp and up-to-date with the latest developments in the industry.

As a successful Personal Financial Consultant, you will have the option to take your career forward by either pursuing our Management Route, on the path of becoming a Branch Manager one day, or the Sales Route, growing into a Senior Relationship Manager working with premier private clients. Plus, as a top performer, you will be invited to trips, visiting great locations across the world from Paris, Barcelona to London and many more.

Qualifications:

The successful candidate should be able to demonstrate the following selection criteria:

• Preferably has a Degree or a Diploma with at least 2 years of relevant retail banking sales experience.
• Results-oriented go-getter who works well under pressure.
• Prepared to have flexible working hours that may include working on weekends.
• Candidates with more than 2 years of relevant financial advisory experiences and proven sales records will be considered for senior position.

Job Description & Requirements

As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing your role, you are also expected to comply with the bank’s policies and procedures as well as local laws and regulations.

Main duties and responsibilities

• Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
• Respond to customers’ queries and concerns with the aim of achieving first call resolution.
• Follow up promptly with customers to resolve issues
• Provide customers’ feedback to respective business partners to improve customer experience
• Introduce and educate customers on the self-service/automated banking channels.
• Perform after- call administration work
• Use customer service and sales skills to optimise customer satisfaction of each customer contact
• Maximise opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Qualifications

• Possess a Diploma or Degree in any discipline
• Has a passion for customer service
• Able to work in a team
• Able to speak and write good English
• Able to speak Mandarin will be an advantage (to support the Chinese speaking customers)
• Able to work in a fast-paced and demanding environment
• Able to commit to 24/7 rotating shift work, must be comfortable to work some night shifts
• Will be required to work 5 days in a week, including weekends and public holidays
• Those without experience are welcome to apply
• Banking experience will be an advantage