Total 23 job vacancies by Cornerstone Global Partners Pte Ltd

• Delivering transformed Registry (counter) services
• Communicating digitally with Members of Public, managing and resolving service challenges, and performing service recovery where needed.
• Process filling and fee waiver applications
• Attending to walk-in enquiries or Court/Registry service-related requests at the Registry counter or via digital means.

Salary: $1,700-$2,200

Working Arrangement :

• Location: Redhill
• Office hours: Mon-Fri 8.30am to 6pm
• 12 months contract

Job Requirements

• Possess good working knowledge of Microsoft Office and emails.
• At least 3 years of frontline customer service experience
• Good communication skills

Cornerstone Global Partners EA License No: 19C9859

Chenlu Xu Registration Number: R23116710

This position will start off as 6 months contract.

Location:
Great Eastern Office, at Eunos

Responsibilities:
You will attend to phone enquiries from our policyholders and distribution representatives, effectively maintaining the Contact Centre’s high level of accessibility.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3500

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

This position will start off as 12 months contract.

Location:
Great Eastern Office, at Raffles Place

Responsibilities:
You will be part of a team of Customer Service Executives in delivering product updates and information to our valued customers via making outbound calls. You will be responsible for meeting performance targets set by the Team Leader, whom you will be reporting to.

• Make outbound calls to customers to provide product updates and information by following prescribed script and FAQ

• Engage with customers in a professional and courteous manner, actively listening to their needs and concerns

• Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns

• Achieve individual and team performance KPIs and goals

• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers

• Gather customer feedback and sentiments and escalate to the Team Leader for further actions

• Maintains and improves service level quality by adhering to standards and guidelines

• Handle ad hoc duties as required

• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company

• Highlight any potential concerns/ risks and proactively share best risk management practices

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3800

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

• Delivering transformed Registry (counter) services
• Communicating digitally with Members of Public, managing and resolving service challenges, and performing service recovery where needed.
• Process filling and fee waiver applications
• Attending to walk-in enquiries or Court/Registry service-related requests at the Registry counter or via digital means.

Salary: $1,700-$2,200

Working Arrangement :

• Location: Redhill
• Office hours: Mon-Fri 8.30am to 6pm
• 12 months contract

Job Requirements

• Possess good working knowledge of Microsoft Office and emails.
• At least 3 years of frontline customer service experience
• Good communication skills

Cornerstone Global Partners EA License No: 19C9859

Chenlu Xu Registration Number: R23116710

This position will start off as about 2 months contract.

Location:
ITE College East, at Simei

Responsibilities:
Assisting with calls, emails and walk-in enquiries
Access and input information into CRM system, in-house student records system (counter and call centre) and queue system (counter only)
Process applications, check documents and prepare letters upon request
Attend to day-to-day functions in the Customer & Visitor Centre
Maintain and update records

Working Hour:
Mon to Fri
8.30am to 6pm

Salary:
$11/h

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

Job Descriptions;

• Conduct survey interviews via outbound calls in a professional and courteous manner.

• Provide guidance and assist selected companies to complete and walk through challenging survey questions.

• Maintain confidentiality and adhere to ethical standards while handling survey information.

• Provide regular updates on survey progress and any challenges encountered to the Project Manager or Team Leader.

• Upload completed survey data into CRM.

• Participate in any survey-related ad hoc duties assigned by the Project Manager or Team Leader.

Requirements;

• Minimum O/A/Diploma/Degree

• Meticulous and detail oriented.

• Excellent communication skills, problem-solving skills and analytical skills.

• Confident, persuasive, good reasoning, proactive and willing to go extra mile.

• Strong interpersonal skills to assist survey participants effectively.

• Prior experience in survey administration, customer service or consultancy experience is a plus.

• Independent and self-motivated to achieve monthly KPIs

• Proficient in MS Office

• Singaporean only

Others;

• Working hours: Monday to Friday, 9.00am to 6.00pm

• Basic Salary: $3000, Monthly Incentive: Up to $100

• Office Wear

• Working location: Town area

• Contract Duration: Short term Tentatively till end June 2024 with the possibility of extension

Interested applicants, please what's app at 97231078 to learn more about the role.

Company Registration Number: 201622755N | EA Licence: 19C9859

Job Descriptions;

• Conduct survey interviews via outbound calls in a professional and courteous manner.

• Provide guidance and assist selected companies to complete and walk through challenging survey questions.

• Maintain confidentiality and adhere to ethical standards while handling survey information.

• Provide regular updates on survey progress and any challenges encountered to the Project Manager or Team Leader.

• Upload completed survey data into CRM.

• Participate in any survey-related ad hoc duties assigned by the Project Manager or Team Leader.

Requirements;

• Minimum O/A/Diploma/Degree

• Meticulous and detail oriented.

• Excellent communication skills, problem-solving skills and analytical skills.

• Confident, persuasive, good reasoning, proactive and willing to go extra mile.

• Strong interpersonal skills to assist survey participants effectively.

• Prior experience in survey administration, customer service or consultancy experience is a plus.

• Independent and self-motivated to achieve monthly KPIs

• Proficient in MS Office

• Singaporean only

Others;

• Working hours: Monday to Friday, 9.00am to 6.00pm

• Basic Salary: $3000, Monthly Incentive: Up to $100

• Office Wear

• Working location: Town area

• Contract Duration: Short term Tentatively till end June 2024 with the possibility of extension

Interested applicants, please what's app at 97231078 to learn more about the role.

Company Registration Number: 201622755N | EA Licence: 19C9859

This position will start off as 12 months contract.

Location:
Great Eastern Office, at Raffles Place

Responsibilities:
You will be responsible for supporting overall operation of claims admin unit, including participation in continuous improvement of current claims processes and enhancing overall customer’s experience.

• Handle claims notification and registration for Life Insurance and General Insurance Personal Lines within the required turnaround time and ensure that claims are registered accurately in the system.

• Issue expired cheque

• Handle screening of medical bills to verify with policy information and status.

• Liaise with and follow up with claimants, policyholders and agents on outstanding requirements (if any)

• Build collaborative relationships with and ensure that claims registration are well managed for both internal and external key stakeholders (i.e policyholders, distribution servicing rep, ) to achieve claims business objectives.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

• Suggest and participate in process improvement projects/ initiatives/ system enhancement, including establish claims best practices.

• Any other ad-hoc assignments assigned by supervisor.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$2500-$3000

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

This position will start off as 18 months contract.

Location:
Great Eastern Office, at Paya Lebar Quarter

Responsibilities:

To facilitate policyholders’, distribution representatives’ and business partners’ email queries on our product and services which will contribute to the overall positive customer experience with Great Eastern Life.

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;

• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;

• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution

• Provide excellent customer service experience; and

• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3500

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

This position will start off as 12 months contract.

Location:
Great Eastern Office, at Eunos

Responsibilities:

Assist and support the New Business administrative team on daily operations / processing.

• Registration of new proposal submissions into system.

• Process policy amendment requests coming from daily inflow of documents received.

• Processing incoming New Business applications workflow .

• Sending of emails to intermediaries (GE Life Planners / OCBC Sales Reps), informing of outstanding requirements / actions for assessment and policy inception.

• Manning the NBU counter, attending to intermediaries’ enquiries and acknowledgement on submission of new business documents (on rotational basis).

• Attending to email enquiries / requests coming from intermediaries.

• Assist on policy premium billings / refunds and despatch matters.

• Coordinate and collaborate with intermediaries and internal stakeholders to ensure daily work issues are resolved to provide appropriate and timely services to customers.

• Other duties include (but not limited to), back-up duties during team member’s absence and other ad hoc tasks as assigned by supervisors.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;

• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company; and

• Highlights any potential concerns /risks and proactively shares best risk management practices.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3500

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

This position will start off as 1.5 year contract.

Location:
Great Eastern Office, at Eunos

Responsibilities:
You will attend to phone enquiries from our policyholders and distribution representatives, effectively maintaining the Contact Centre’s high level of accessibility.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3500

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

This position will start off as 4 months contract.

Location:
Great Eastern Office, at Raffles Place

Responsibilities:
You will be involved in the areas of Sales & Marketing in Group Insurance business, and be involved in the operational process of servicing intermediaries on existing renewal business/new business acquisition to achieve high renewal retention and business development.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$2500-$3000

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

This position will start off as 12 months contract.

Location:
Great Eastern Office, at Paya Lebar Quarter

Responsibilities:

You will assist to resolve policyholders’ and Financial Representatives’ issues relating to insurance policy.

• Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests (Life and General Insurance) within stipulated time;

• Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time;

• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;

• Provide excellent customer service experience;

• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.

• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;

• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks;

• Highlight any potential concerns/risks and proactively shares best risk management practices; and

• Other incidental “ad hoc” duties to ensure smooth functioning of various touchpoints such

as assisting Digital Comms and Call Centre;

• May be rotated amongst the different Service Centres;

• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3800

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

This position will start off as about 10 months contract.

Location:
Seng Kang Secondary School

Responsibilities:

Reception

1. Greet persons entering organization,assisting walk-in stakeholders, including parents and students, with their enquiries and requests.

2. Handle telephone calls, screen, and direct calls, take and relay messages, provide information to callers.

3. Monitor visitor access and maintain security awareness.

4. Receive, sort and record mail, and deliveries.

5. Ensure knowledge of staff movements in and out of organization

Admin

1. Monitor and assist to maintain office equipment and assist to control and stock take of office inventory update Finance officer to ensure when stock is low.

2. Issue lockers and keys to staff. Keep proper records of keys and lockers issued.

3. Assist to schedule appointments when required.

4. Prepare correspondence and documents eg Filing and typing, prepare certificates for school events, arrange for collection of testimonials etc by graduated students etc etc.

5. Keep proper record in soft copy the title of letters issued out by school and ensure that a copy of the letters is filed.

6. Assist in sorting out of uniforms donated items.

7. Shredding of information.

8. Assist in checking the completeness of FAS documents submitted by the parents.

Others

1. Assist in attending to sick students and updating parents, teachers and with presence of mind to alert AM/AE/SL/HODs if he/she deems the condition is serious. Officer may be sent for first aid training.

2. Any other duties as assigned by Administration Manager (AM), Administrative Executive(AE) and School Leaders(SL).

Working Hour:
Mondays to Thursday, 7:30am to 4:00pm

Friday, 7.30am to 1.00pm

Salary:
$1800

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

Part-time Service Crews needed for Heavenly Wang.

Min 2 months commitment required.

Location:
Changi Airport

Responsibilities:
• Process customers’ orders and cashiering duties

• Food preparation and Coffee Making

• Clear plate and tables after customers have consumed the food

• Wash up the dishes and cups that were used by customers

Working Hour:
Minimum 3 days work week

Able to work rotating shifts of 7am to 1pm, 10am to 3pm, 5pm to 11pm

Salary:
$13 per hour until 29 Feb 2024

1 March 2024 onwards, $10.79 per hour

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182