Total 107,995 Customer Service job vacancies

Job Responsibilities 

• Investigate and analyze various risk behaviors such as fraud, phishing, account theft, etc., and make correct handling to reduce user losses and improve user satisfaction.
• Continuously monitor user behavior, write investigation reports on identified risk control cases and analyze risk data.
• Continuously identify risk cases, maintain case database and summarize behavioral characteristics through risk management and real-time monitoring.
• Timely discover data anomalies and synchronize relevant departments to avoid losses.
• Experience in anti-fraud/AML related positions is preferred, experience in data analysis is a plus. 
  
  Job Requirements
• Bachelor's degree or above.
• More than 1-year experience in risk investigation and analysis.
• Fluent in spoken and written Mandarin Chinese
• Experience in anti-fraud, anti-money laundering, transaction monitoring, case handling functions in payment institutions, exchanges, banks, and related industries is preferred.
• Strong language communication skills and good written expression skills
• Good at teamwork and cross-departmental collaboration
• Have strong logical thinking ability and data analysis ability, disassemble and analyze data.
• Night shifts are required.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

Responsibilities: 

• Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service.
• Provide clear instructions on complex issues.
• Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and other essential tasks.
• Facilitate effective communication with relevant departments to ensure successful business implementation.
• Assist department leaders in implementing decisions, executing specific plans, and achieving team goals.
• Aid in employees' career development planning, enhance employee satisfaction, guide the construction of a positive work atmosphere, and foster a cohesive team.
• Complete other assigned tasks from superiors. 
  
  Requirements:
• Proficient in English language skills, familiar with English expression, and 2-3 years of relevant customer service management experience.
• Strong organizational skills, adaptability, attention to detail, high resilience to pressure, and a strong sense of responsibility.
• Excellent interpersonal communication skills to build efficient collaborative relationships with various departments.
• Proficient in using office software with a strong learning ability. 

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

Responsibility

• Deliver fair outcome to our customers and ensure the quality of service in place.
• Actively share customer feedback with internal departments to improve the customer experience.
• Actively respond to the feedback received from social media.
• Work with internal teams to ensure the pre & post service for all products are in place.
   

Requirements

• With 1+ years of hands-on experience in the fintech or blockchain industry.
• Familiar with professional English email writing.
• Ability to articulate issues or problems to internal departments.
• Knowledge of blockchain would be an advantage.
• The ability to communicate in Mandarin would be an advantage.
• Good and positive attitude with a keen interest in learning.
   

Benefits

1. Competitive pay package (base salary + transportation allowance + night shift allowances + generous KPI bonus programme + annual bonus).
2. Excellent growth and advancement opportunities: we offer you support, skill development, coaching opportunities, and training programmes to help you succeed.
3. Employee engagement, recognition, and appreciation programmes
4. Annual Leave, Sick Leave, Hospitalization Leave, Wedding Leave, Maternity Leave, Paternity Leave, and a variety of other benefits are available.
5. Comprehensive insurance coverage
6. Festival gifts, Wedding gifts, birthday vouchers, etc.
7. Team Building

Job Description

• To assist in maintenance work procurement and productivity;
• To build a long term relationship with clients, suppliers and sub-contractors;
• To follow up on maintenance works and be the middle person of contact
  between clients, contractors and suppliers;
• To record maintenance works daily and arrange contractor or supplier
  accordingly;
• To monitor and review all the maintenance works by contractor and supplier;
  To perform other related duties as required during working hour

Job Requirement

• No working experience required.
• Required skill(s): MS Office.
• Good interpersonal skill, good initiative and positive attitude.
• Good team player with strong commitment and self‐motivated.
• Ability to work independently.
• Able to multitask and prioritize daily workload.
• Language skill: English and Bahasa Malaysia.

• Medical
• Miscellaneous allowance
• Education support

Responsibilities:

• Installs, maintain and repairs Automatic Identication Data Capture equipment,  such as Thermal Transfer Printer(Deskotp, Table-top, Mobile), Handheld Scanner, Mobile Scanner/Terminal, and other related products onsite or offsite.
• Study blueprints, schematics, operator & service manuals, and other specifications to familiarise installation & servicing procedures.
• Setup or oversee installation of equipment according to manufacturer's specifications.
• Operates & demonstrate equipments to End Users
• Perform End User Training upon equipment installations
• Deal with Customers (End User or Engineer) when service or support is required
• Consult with engineering personnel to resolve unusual problems in system operation and maintenance.

Requirements:

• Possess at least DiplomElectronics or equivalent field.
• a Engineering, Those without Diploma but have relevant work experience is encouraged to apply
• Fresh Graduates are encouraged to apply as we provide On-the-Job Training
• Proven work experience as field service technician (if any)
• Basic knowledge on equipment control and troubleshooting methods/skills.
• Excellent analytical and problem solving skills.
• Customer oriented and effective communication skills.
• any related work experience with Thermal Printer or Scanner such as Sato, Zebra, Honeywell, OKI, Epson, Citizen, etc is added advantage

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Car Allowance
• Full Petrol, Toll & Parking Claims
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Open culture
• Personal development opportunities
• Yearly Bonus & Incentives
• Yearly Salary Review

職責：

• 為上門和致電的客戶提供優質的客戶服務。
• 處理會員和客戶的詢問、回饋和要求。
• 使用店內互動工具和產品促銷來推動銷售。
• 確保始終遵守視覺行銷標準。
• 在櫃檯處理銷售和會員交易。
• 積極跟進客戶的詢問、回饋和要求。
• 與客戶保持定期接觸，向他們提供促銷和新產品發布的最新信息，並保持良好的關係。
• 執行每日盤點以確保實際庫存和系統記錄盤點。
• 擁有基本的美容背景和知識是增值的。

資格：

• 最低 SPM 水平
• 得體且積極的態度
• 個性開朗、外向、善於交際，具有良好的人際互動與客戶服務能力
• 至少 1 年相關工作經驗
• 能夠用英語、馬來語和華語進行有效溝通（與講華語的會員和客戶聯絡）
• 電腦知識
• 按計劃輪換
• 能夠執行輪班工作，包括週末並願意在零售時間工作
• 地鐵站距離公司僅幾步之遙

津貼和福利

• 激勵和獎金
• 附近的公共交通
• 中心位置
• 醫療保險
• 年假
• 病假
• 個人發展機會

Responsibilities:

• Providing excellent customer service to walk-in and call-in customers.
• Attending to member and customer’s enquiries, feedback and requests.
• Using in-store interactive tools and product promotions to drive sales.
• Ensuring that visual merchandising standards are always adhered to.
• Handling sales and membership transactions over the counter.
• Proactively following-up on customers’ enquiries, feedback and requests.
• Keeping regular engagement with customers and update them with promotions and new products launches and to maintain good relationship.
• Performing daily stock take to ensure physical inventory and system record tallies.
• With basic beauty background and knowledge is added value.

Qualifications:

• Minimum SPM Level
• Presentable and positive attitude
• Pleasant, outgoing and sociable personality with good interpersonal and customer service skill
• Minimum 1 year of relevant working experience
• Able to communicate effectively in English, Malay and Mandarin (To liaise with Mandarin speaking members and customers)
• Computer literate
• On a rotational scheduled basis
• Able to perform shift duty including weekends & willing to work retail hours
• MRT station is within walking distance from company

Perks & Benefits

• Incentive and bonus
• Nearby public transport
• Central location
• Medical insurance
• Annual leave
• Sick Leave
• Personal development opportunities

**Join Our Team as a Caregiver/Care Assistant!**

Are you passionate about making a difference in the lives of seniors and providing compassionate care? We're looking for dedicated individuals like you to join our team as Caregivers/Care Assistants.

**Responsibilities:**

- Provide personalized care and support to residents, attending to their daily needs with empathy and compassion.

- Assist residents in performing daily living tasks and self-care skills, promoting independence and dignity.

- Show genuine care and empathy towards residents, fostering a warm and supportive environment within the home.

- Maintain awareness of the home's schedule and residents' needs, ensuring timely assistance with meals, baths, and other activities.

- Support residents during bath routines, ensuring their comfort and safety at all times.

- Monitor and record residents' progress, promptly reporting any changes or concerns to nurses or attending physicians.

- Maintain cleanliness and hygiene standards within the home, contributing to a safe and comfortable living environment.

- Assist physiotherapists during resident sessions, providing additional support as needed.

- Supervise cleaners and assist with cleaning tasks as required, ensuring a clean and tidy environment.

- Communicate effectively with the cook regarding residents' dietary requirements, especially for those with specific health conditions.

- Address families' inquiries and provide support during visits to residents.

**Qualifications:**

- Minimum SPM qualification or equivalent.

- Fresh graduated are welcome to apply.

- Individuals who have provided care for loved ones at home for several years are encouraged to apply.

- Familiarity with senior care needs and a genuine passion for caregiving.

- Excellent interpersonal and communication skills, with the ability to build rapport with residents and their families.

If you're ready to embark on a fulfilling journey of providing compassionate care to seniors and making a meaningful difference in their lives, we want to hear from you! Apply now to join our team as a Caregiver/Care Assistant and be part of our caring and supportive community.

Perks & Benefits

• Employee equity
• Casual dress code
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Job Descriptions

• Coordinate on sales enquires and product / project development.
• Coordinate on customers’ orders and delivery arrangement.
• Assist on quotation and costing.
• Assist on budget preparation and monthly report.
• Manage sales related documentation.
• Any ad-hoc duties as assigned.

Skill, Knowledge & Personal Attributes

• Analysis, logical thinking & problem solving skill.
• Good interpersonal & communication skill.
• Highly motivated and able to operate independently in a fast-paced work environment.
• Computer literate and proficient in Microsoft and SAP.
• English & Chinese speaking preferred.

Education & Experience

• Must possess at least Bachelor’s Degree in Business studies, Business Management or equivalent in related field.
• At least 2 years of working experiences in related field, preferable in food industry.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Open culture

Responsibility

• Deliver fair outcome to our customers and ensure the quality of service in place.
• Actively share customer feedback with internal departments to improve the customer experience.
• Actively respond to the feedback received from social media.
• Work with internal teams to ensure the pre & post service for all products are in place.
   

Requirements

• With 1+ years of hands-on experience in the fintech or blockchain industry.
• Familiar with professional English email writing.
• Ability to articulate issues or problems to internal departments.
• Knowledge of blockchain would be an advantage.
• The ability to communicate in Mandarin would be an advantage.
• Good and positive attitude with a keen interest in learning.
   

Benefits

1. Competitive pay package (base salary + transportation allowance + night shift allowances + generous KPI bonus programme + annual bonus).
2. Excellent growth and advancement opportunities: we offer you support, skill development, coaching opportunities, and training programmes to help you succeed.
3. Employee engagement, recognition, and appreciation programmes
4. Annual Leave, Sick Leave, Hospitalization Leave, Wedding Leave, Maternity Leave, Paternity Leave, and a variety of other benefits are available.
5. Comprehensive insurance coverage
6. Festival gifts, Wedding gifts, birthday vouchers, etc.
7. Team Building

Job Description: A POS System Technical Support Engineer is responsible for providing technical assistance and support to customers who are using POS (Point of Sale) systems. They ensure the smooth functioning of POS systems by troubleshooting technical issues, offering guidance on system usage, and providing solutions to problems encountered by customers. These professionals serve as a crucial link between customers and the technical team, helping to resolve issues promptly and maintain high levels of customer satisfaction.

Responsibilities:

• Technical Assistance: Provide technical support and assistance to customers experiencing issues with POS systems. This includes troubleshooting hardware and software problems, diagnosing technical issues, and offering solutions.
• Customer Communication: Communicate effectively with customers to understand their technical concerns and provide clear explanations and instructions. Maintain a professional and courteous demeanor while addressing customer inquiries and issues.
• Problem Resolution: Work diligently to identify and resolve technical issues related to POS systems. Utilize problem-solving skills and technical knowledge to offer timely solutions and ensure minimal disruption to customer operations.
• Documentation: Maintain detailed records of customer interactions, technical issues reported, and solutions provided. Document troubleshooting steps and resolutions for future reference and to contribute to knowledge-sharing within the technical support team.
• System Configuration: Assist customers with the configuration and setup of POS systems, including software installation, device integration, and network configuration. Ensure that POS systems are properly configured to meet the specific requirements of each customer.
• Training and Education: Provide training and guidance to customers on how to use POS systems effectively. Conduct training sessions, create instructional materials, and offer ongoing support to ensure that customers are proficient in utilizing the features and functionalities of POS systems.
• Collaboration: Collaborate closely with internal technical teams, including software developers, hardware engineers, and quality assurance personnel, to escalate complex technical issues and coordinate efforts to resolve customer problems efficiently.
• Continuous Improvement: Stay updated on industry trends, new technologies, and advancements in POS systems. Continuously improve technical knowledge and skills through training, self-study, and participation in professional development activities.
• Customer Satisfaction: Strive to exceed customer expectations by delivering exceptional technical support and ensuring that customer needs are met promptly and effectively. Monitor customer satisfaction levels and take proactive measures to address any issues or concerns raised by customers.
  Quality Assurance: Participate in quality assurance activities to ensure the reliability, performance, and security of POS systems. Conduct testing and validation of software updates, patches, and new releases to verify compatibility and stability.

In summary, a POS System Technical Support Engineer plays a vital role in providing technical assistance, troubleshooting issues, and ensuring customer satisfaction with POS systems. They possess a combination of technical expertise, communication skills, and customer service orientation to effectively address the diverse needs of customers in the retail and hospitality industries.
 
 
 
 
 
 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Reward System

Job Responsibilities:

• Attending general inquiries, complaints, comments, and feedback from customers via live chat, phone, and email
• Provide accurate information and assistance in a professional matter to customers.
• Respond to all customers’ requests in an accurate and timely manner.
• Document call center processes and FAQs, and work on continuous process improvement.
• Manage feedback or complaints and liaise with backend support to resolve issues
• Tracking and documenting customer data and service issues
• Exceed customers’ expectations in terms of customer service and accurate information
• Work in a team to achieve the required KPI elements

Job Requirements:

• Must possess at least a Certificate, Diploma, or Bachelor's degree in any field (Fresh graduates are encouraged to apply)
• Able to work in the morning shift. 
• Good listening, interpersonal, organizational skills & customer service orientation
• Adaptability, initiative & stress tolerance
• Attention to detail and accuracy
• Possess a service-oriented mindset with excellent telephone etiquette
• Good verbal and written communication in Bahasa Melayu/ English
• Motivated, driven, and energetic work ethic
• Strength in communication and competence in consulting and giving accurate directions to customers.
• Positive and serving attitude, professionalism, patience, friendliness, and engagement toward customers

Perks & Benefits

• Medical subsidy 
• Monthly call incentive 
• Annual Performance Bonus 
• Monthly attendance incentive RM200

**加入我們的團隊擔任護理人員/護理助理！

您是否熱衷於改變老年人的生活並提供富有同情心的照護？我們正在尋找像您這樣的敬業人士作為護理人員/護理助理加入我們的團隊。

**職責：**

- 為居民提供個人化的照護和支持，以同理心和同情心滿足他們的日常需求。

- 協助居民執行日常生活任務和自我照顧技能，促進獨立和尊嚴。

- 對居民表現出真誠的關懷和同理心，在家中營造一個溫暖和支持性的環境。

- 了解家庭的日程安排和居民的需求，確保及時提供膳食、洗澡和其他活動方面的幫助。

- 在日常沐浴過程中為居民提供支持，確保他們始終舒適和安全。

- 監控和記錄住院醫師的進展，及時向護理師或主治醫師報告任何變化或疑慮。

- 維持居家清潔衛生標準，營造安全舒適的生活環境。

- 在住院治療期間協助物理治療師，並視需要提供額外支援。

- 視需要監督清潔工並協助清潔工作，確保環境乾淨整潔。

- 與廚師就居民的飲食要求進行有效溝通，特別是對於那些有特定健康狀況的人。

- 在拜訪居民期間解決家庭的詢問並提供支持。

**資格：**

- 最低 SPM 資格或同等資格。

- 歡迎應屆畢業生申請。

- 鼓勵多年來在家中為親人提供護理的個人申請。

- 熟悉老年人照護需求並對照護充滿熱情。

- 優秀的人際溝通和溝通技巧，能夠與居民及其家人建立融洽的關係。

如果您準備好踏上為老年人提供富有同情心的護理並為他們的生活帶來有意義的改變的充實旅程，我們希望收到您的來信！立即申請加入我們的團隊，擔任護理人員/護理助理，並成為我們關懷和支持社區的一部分。

津貼和福利

• 員工股權
• 休閒著裝要求
• 公司旅行
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

HIRING CUSTOMER SERVICE!!

MONDAY-FRIDAY 9AM-6PM
SATURDAY 9AM-1PM
SALARY RM2000-RM2500

• Allowance+EPF+SOCSO
• Annual Increment
• Annual Performance Bonus
• AGE 18-30
• TRANSPORT NEEDED
• NO working experience require , able to speak & write basic  Mandarin ,Bahasa Malaya, English.

Send your resume to cindy1925@live.cn or Whatsapps to 0123068653(Cindy）
Location: Jade hill, Kajang

Logistics & courier Express Company

Perks & Benefits

• Personal leave
• Personal development opportunities
• EPF+SOCSO

• Provide high-quality patient care.
• Assist with the continuous development of staff.
• Identify hazards in the workplace and provide solutions.
• Valid nursing board registration.
• Able to work in a multicultural team
• Continue professional development activities.
• Maintain meticulous records.

Perks & Benefits

• Flexible working hours
• Personal leave