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Jobs in Singapore   »   Jobs in Singapore   »   Service Manager (East / Equipment / Team Management)

Service Manager (East / Equipment / Team Management)

Singapore
Job Descriptions:
  • Managing the Service Centre for customer equipment maintenance and repair needs.
  • Assuring customer satisfaction through timely and efficient maintenance and repair.
  • Improving NPS customer satisfaction and continual improvement in the quality of our products and services.
  • Responsible for Service P&L and Service Business Revenue.
  • Manage Service Center facility, inventory, and order process and service quality.
  • Close collaboration with other functional groups (Sales, Marketing, Engineering, Operations, etc.).
 
Job Requirements:
  • University Degree or Diploma in Engineering
  • Minimum 3 to 5 years’ of experience.
  • Prefer to have experience in semiconductor and/or instrumentation industries
  • Strong technical service knowledge. ISO 9001 and 17025 experience. Six Sigma qualified.
  • Strategic, Value Driven Management, Negotiations skills, Management Leadership, Key Project Management, Supervision/Motivation.
  • Excellent communication skills, presentation & reports writing skills. Good business acumen with Analytical, Problem Solving and Decision Making skills.
  • Able to handle/motivate/work with senior sales specialists/sales specialists, distributors and customers.
  • Able to collaborate with internal customers (Supervisor, Marketing, Customer Service, others).
 
Interested candidates kindly send your CV / resume to andy @ forwardsearchconsulting.com
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