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Jobs in Singapore   »   Jobs in Singapore   »   Information Technology jobs   »   PreSale Technical Support

PreSale Technical Support

Singapore

Responsibilities:

 

Sales Support:-

1- To help sales team looks for sales opportunities in Singapore and share the contact to our sales team. / Market Survey / Small opportunity in Singapore

2- Help the sales personnel to understand technical enquiries as well as joining sales meeting with customer.

3- To provide presales support.

4- Meeting the client for technical sales discussion.

 

Technical
1. Undertaking local Singapore incident tickets.

2. Account Management/ first escalation to existing local clients in singapore

3- Become the focal point in Singapore between client and  SSCS

4- Managing existing Service Partners in Singapore.

 

Requirements:-

1- Good technical skills and knowledge on servers, storage and switches on various platform.

2- Familiar with breakfix support on third party environment

3- Pleasant looks with good communication skills.

4- Customer service oriented

5- Few year experiences in pre-sales support will be an advantage.

 


Perks & Benefits

  • Commission and bonus
  • Allowance (travel stipends, transportation, etc.)
  • Flexible working hours
  • Open culture
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Company Overview

We are passionate about client service and providing our clients with the best possible IT hardware maintenance solutions. We are proud to be one of the first third-party maintainers in existence and a leader in our industry. The company was founded in 1988 with the philosophy that we will provide a more cost-effective and customized service than can the bureaucracy of an original equipment manufacturer (OEM). Our founders rightly envisioned that when we combine the convenience and cost efficiency of providing service across multiple brands and product lines, it will be a very compelling offer. And that with a vigorous dedication to service, excruciating attention to detail and advance preparation for our job, we will exceed the service capabilities of our competition.

And, we have. From our Houston origin and humble beginnings, we have grown into a multi-national company providing coverage to the United States, Brazil, Canada, Mexico, Great Britain, Europe, Latin America, APAC, and parts of Africa. SSCS now provides service in over 100 countries and on all inhabited continents. As we continue to expand, we remain focused on the core philosophy and values that initiated our growth. Our Edge Our edge is simple: Our product is our service. We are highly focused on our core business of break-fix hardware maintenance. While offering proven capabilities that reach into every aspect of data center operations and consultation, we remain dedicated to surpassing our own standards for high-availability and SLA-driven service delivery.

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Company Summary
SSCS Global (M) Sdn Bhd
www.sscs.com
11-25 employees
Computer / IT (Hardware)
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