Total 364 job vacancies in Singapore

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min Degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Checking of wood panel and pvc edging under hot enviroment, need to help on loading and un loading weight about 20kg. Main job scope is after machine production ends the wood panel will be sent to your station for quality checking and packing, Maintains safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; maintaining compliance with established policies and procedures.

Job Role Includes:

• You will also be required to issue updates and ensure documentation is easily available to all personnel, as well as provide HSE training as and when required.
• Instilling safety awareness to employees is a vital part of the role of the HSE Engineer and so you will be expected to lead by example and to promote best practice at all times with regards to safety at work in all areas.
• As the HSE Engineer you will be required to devise the company’s HSEQ plan and ensure its implementation.
• You are required to attend management meetings to provide ideas and best industry practice with all different level of employees.
• Liaison officer with local government agencies on operating licensing, permits and approval of work etc.
• Report incidents and conduct investigation to determine root cause(s) and lesson learn.
• Other duties as assigned.
• Develop, implement, and maintain the Quality Management System (QMS) in compliance with ISO 9001 standards.
• Establish and monitor quality objectives, KPIs, and continuous improvement initiatives across plant operations.
• Ensure proper document control and quality records management in line with QMS requirements.
• Lead and coordinate internal and external quality audits, including certification processes.
• Drive Corrective and Preventive Actions (CAPA) for quality issues, non-conformances, and customer complaints.
• Work closely with production teams to ensure process consistency, product quality, and defect reduction.
• Promote a quality culture and awareness among employees aligned with overall HSEQ objectives.

Key Responsibilities:

• Oversees the safe, efficient and cost-effective performance of the plant operations.
• Ensures production processes are managed and safely operated in accordance with organizational policies, operating procedures and management systems.
• Analyze risks and ensure that all procedures are adhered to and comply with ISO 45001 requirements and local WSH regulations. Well organized, able to work as a team and may occasionally be required to travel within AICA operating sites.
• Check on compliance to local regulation requirements and legislation.
• Ensure compliance with ISO 9001:2015 Quality Management System requirements alongside ISO 14001 and ISO 45001 standards.
• Monitor, analyze, and report quality performance metrics (e.g. defects, rework, customer complaints, process deviations).
• Coordinate with cross-functional teams to implement process improvements and standardization initiatives.
• Ensure all processes and outputs meet customer specifications and regulatory requirements.

Key Skills, Qualifications and Requirements of a HSEQ Engineer:

• Ideally, you will be educated to diploma/degree level and will be fully experienced in the ISO9001, ISO14001 and ISO45001 / Quality Management Systems (QMS) compliance/ implementation and certification process.
• Experience in handling internal and external audits and certification processes.
• Strong analytical skills with the ability to interpret quality data and trends.
• Good understanding of manufacturing processes and quality control practices is preferred.
• As someone who will be expected to work with a team of people, it is important that you have people management skills and have excellent interpersonal and presentational skills and be able to build relationships with external partners.
• The ability to be able to problem solve, interpret complex issues and motivate others to work to the best of their ability is essential.
• Able to work with Microsoft Office as well as other industry standard computer programs

Responsibilities

• Lead a small team of junior QC.
• Inspect, test and sample materials or assembled parts or products for defects and deviations from specifications.
• Observe and monitor production operations and equipment to ensure conformance to specifications and make or order necessary process or assembly adjustments.
• Discuss inspection results with those responsible for products and recommend necessary corrective actions.
• Discard or reject products, materials and equipment not meeting specifications
• Maintain records of testing, information and various metrics such as number of defective products per day etc.
• Inspect procedures of the entire production cycle to ensure they are efficient and comply with safety standards.
• Documents inspection results by completing reports and logs; summarizing re-work and waste; inputting data into quality database.
• NCR data collections and photos taking

Qualifications Summary

Experience:

This position requires minimum 1-year relevant experience in quality control.
We welcome candidates without leadership experience but is keen to take on leading a team role.

Education:

Minimum ITE grad

Skills:

• Proficient in MS Word, Excel, Outlook etc.
• Attentive to detail and consistency
• Basic literacy & numeracy
• Basic computer skills

Location based in West.
Company transportation provided.

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality System

1. Develop, implement and maintain QMS documentation to maintain compliance with applicable standards such as ISO 9001, ISO 13485 or GMP

2. Monitor regulatory changes and update the QMS accordingly

3. Conduct internal audits and support external audits (external auditing bodies, suppliers and customers)

4. Analyze quality data and metrics to identify trends and areas for improvement

5. Collaborate with cross functional teams to ensure that the quality standards are integrated into processes

Management Representative

1. Reports on QMS performance to top management and recommend improvement

2. Point of contact for certification bodies

3. Lead Management Review and follow up action items

Product Quality Management

1. Analyze and capture recurring product complaints, collaborate with Operation and Technology teams to address compound specified failures

2. Operational Quality Support. To facilitate continuous improvement initiatives, by providing on the floor support through use of quality tools and coaching teams to build ownership and proactive engagement with quality processes.

Customer Complaints Management

1. CCAR Manager. Manage the customer complaints handling process to ensure that all complaints are logged with right information for investigation till auditing process

2. Collaborate with cross functional team during the investigation, resolution and communication of customer complaints

3. Review interim CCAR reports to ensure that root cause is data driven and corrective action(s) address the root cause

Supplier Complaints Management

1. SCAR Manager. Approve SCAR – Supplier related complaints and defects, review and monitor the effectiveness of corrective actions

2. Collaborate with Procurement, Supplier and internal stakeholders to investigate issues and resolution

3. Collaborate with Procurement, Operation and Technology to assess risk and quality impact of raw material on finished goods

Global Quality Team Collaboration

1. Support the implementation of global quality initiatives, systems and tools

2. Ensure that local QMS aligns with global practices and corporate policies

3. Share best practices and lessons learned across global sites

Support Quality Contracts/Documentation

1. Review customer documents and quality related agreements for compliances to ensure clauses are relevant, assess the risks.

2. Response to customer request for certifications, compliance/quality related/audit documents

System

1. Conduct training for staff in Quality Procedure, Standards and Tools.

2. Lead processes identified by the Global Quality Team such as PPAP, QIR, CCAR, SCAR and Mastercontrol for the Asia Region

Requirements:

· Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

· Certificate in Quality Engineering is preferred.

· 4-6 years of quality management experience. Junior with 1-2 experience in related field can also apply

· Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

· Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing.

· Good experience into customer & supplier audit and able to conduct training

· Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

· Occasionally overseas travel and weekly conference call is required for the role

· This position required to communicate closely with vendors in China.

Working hours:

Mon to Fri 8.30am - 5.30pm ( 1 day hybrid )

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 5 years of experience in QMS, AS9100, NADCAP

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd

EA License No: 17C8900

Job Description

We are seeking a Design Quality Engineer to support the development and qualification of semiconductor equipment, with a focus on test planning, reliability validation, and data analysis to ensure high product performance and quality.

Key Responsibilities

• Develop and execute qualification test plans to validate new product designs based on customer use cases
• Design and implement Accelerated Life Testing (ALT) and stress tests for high-value components
• Perform statistical analysis on test and reliability data (e.g., DOE, Cpk, regression) and prepare technical reports
• Evaluate component and system-level quality; work closely with suppliers to drive quality improvements
• Conduct root cause analysis and troubleshooting in collaboration with engineering teams
• Ensure all defects identified during testing are logged, tracked, and resolved through corrective actions
• Maintain 5S standards and ensure proper lab safety, equipment maintenance, and calibration

Job Requirements

• Bachelor’s Degree in Electrical, Electronics, Instrumentation, Mechanical Engineering, or related field
• Minimum 3 years of experience in semiconductor or high-tech manufacturing environment
• Strong knowledge of qualification test planning, test instrumentation, and problem-solving methodologies
• Experience in statistical analysis (DOE, Cpk, t-test, regression, reliability analysis)
• Proficient in Minitab and Microsoft Office (Excel, Word, PowerPoint)
• Independent, proactive, and able to work in a fast-paced environment
• Strong communication and interpersonal skills

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least 5 -7 years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry in quality related role

3. Experience working in warehouse is desire

4. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

5. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices,

6. Experience in local certifications in a warehouse and transportation business.

7. IATA CEIV certification knowledge would be at advantage but not necessary.

8. Experience in conducting external and internal audits for regions

9. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute in Singapore.

10. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Working hours:

Mon to Fri 9am-6pm

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

l  Why Join Our Leadership Team

At Entegris, we believe leaders exist at every level of theorganization. We leverage the diverse perspectives of our global team to driveinnovation in the semiconductor industry. As the Asia Quality EngineeringDirector, you will be a high-impact, high-visibility leader responsible forshaping quality excellence in one of our most critical regions.

We are a values-driven culture, and we expect our leaders tochampion our PACE values:

-         People & Teamwork: Build and mentorambitious, high-performing teams.

-         Accountability, Integrity & Trust: Ownregional performance and foster transparent relationships.

-         Creativity & Innovation: Find uniquesolutions to complex customer challenges.

-         Dedication to Excellence: Set the goldstandard for quality and operational success.

l  Job Overview

LeadershipExpectations (PACE + Great Leader Profile)

-  Customer centricity: Anticipate customerrequirements, translate Voice of Customer (VOC) into measurable quality plans,and lead crisp communication during escalations.

-  Data-driven decisions with speed: Userisk assessment and statistical methods to accelerate containment, root causeconfirmation, and permanent corrective/preventive actions.

-  Accountability: Establish clear ownershipacross sites and functions, deliver on commitments, and reinforce disciplinedexecution against KPIs.

-  Global partnership: Align prioritiesacross Asia plants and North America-based manufacturing/support teams toensure consistent standards and one-team execution.

-  Innovation: Modernize quality systems andreporting, standardize best-known methods, and scale improvements across sites.

-  Talent development: Build organizationalcapability by hiring, coaching, and developing CQE/QE leaders; createsuccession depth and strong knowledge transfer.

Theseexpectations align to Entegris’ PACE Values and the Great Leader Profile (GLP)characteristics used across the company to define and develop leadershipbehaviors.

TheAsia Quality Engineering Director is a dynamic, cross-functional leadershiprole responsible for developing and executing regional quality strategy alignedto global objectives—driving zero-defect performance and high-reliabilityoutcomes across Process and Product Management -related value chains. Based in Singaporeand reporting to global Quality leadership, this role leads multi-site teamsand partners with Sales, Manufacturing, Product, and Supply Chain to meetdemanding customer and corporate KPIs.

l  Primary Responsibilities

-         Strategic leadership: Develop and executeregional quality strategies aligned with global corporate objectives to achievezero-defect, high-reliability standards for wafers and assembly; translatestrategy into operating mechanisms, resourcing, and measurable outcomes.

-         Quality Management System (QMS): Leadquality assurance processes for regional plants, including qualification,change management, performance monitoring, audits, corrective action plans maintain,effective CAPA closure and continuously improve the QMS across Asiamanufacturing sites to ensure readiness and adherence to the requirements.

-         Customer quality interface: Serve as thekey quality liaison for strategic Asia customers; lead escalations for qualityexcursions and reliability failures, and drive robust corrective actions using sixsigma, 8D, RCA, and cross-functional containment/preventionplans.

-         Continuous improvement: Champion aquality-first culture by driving Lean Manufacturing and Six Sigma initiatives;strengthen process control and capability using data analytics to reduce defectdensity and improve customer satisfaction.

-         Team leadership: Lead, mentor, and scalea high-performing regional Quality organization across multiple Asia locations;set clear expectations, develop successors, and build strong engagement andretention.

l  Required Qualifications & Skills

-             Experience: 12–15+ years ofQuality experience in the semiconductor industry, including 10+ years ina senior leadership role.

-             Technical knowledge: working knowledge orexperience of front-end (wafer fabrication) and/or back-end(assembly, packaging, test) processes/ ecosystem of customer qualification andchange control expectations is strongly preferred.

-             Semiconductor quality toolkit:Expert-level application of 8D, RCA, CAPA/SCAR, FMEA, SPC/SQC, DOE, Six Sigma,and trend/statistical analysis to drive robust corrective and preventiveaction.

-             Problem-solving: Demonstrated ability tolead containment, failure analysis, root cause confirmation, and permanentfixes in time-sensitive, customer-facing situations.

-             Leadership: Strong cross-culturalleadership capability to lead teams across multiple Asia locations (e.g.,Singapore, Malaysia, Taiwan, China, Korea and Japan) and influence outcomesthrough a matrixed organization.

-             Education: Bachelor’s degree inEngineering, Physics, or Materials Science; Master’s degree is highly desired.

-             Communication: Excellent verbal andwritten English; proficiency in additional regional languages (includingMandarin) is a plus.

-             Location & travel: Based in Singaporeand willing to travel frequently within Asia and periodically to globalheadquarters/manufacturing support teams as needed.

Background

We are a manufacturer of medical devices, located in Bukit Merah Central. Our QC Inspector role is suitable for an enthusiastic and energetic person! This is a part-time position: 4 hours/day, 5 days/week.

Experience using measuring equipment is preferred. However we will provide training if you are willing to learn new skills. Our components are small, so good eyesight is critical. Part of the work is performed in the Cleanroom (Cleanroom rules apply).

Please WhatsApp Polly on 84481935 if you would like to know more.

JobScope

• Inspect incoming components against specifications
• Inspect production batches against specifications (some tasks are performed in the Cleanroom)
• Assist in the preparation of batch documentation
• Monitor and update stock levels
• Assist in preparation of reports for management review
• Support Quality and Production Managers in admin tasks
• Assist with staff orientation and training

Our client is a global MNC that manufactures and supplies specialty coatings, treatments, and chemicals. Due to business needs, they are now recruiting a Quality Control Technician to be part of their team for ongoing transformation projects. They are located in the West.

The Quality Control Technician will be responsible for:

Supporting the company's quality control operations by conducting product testing and inspection activities to ensure products meet established quality standards and manufacturing requirements.

• Perform daily quality control testing to support manufacturing operations, incoming inspections, and recurring inspections.
• Assist in product quality investigations, including root cause analysis of customer complaints and production rejects, by reviewing records and conducting stability studies.
• Support continuous improvement initiatives and quality assurance objectives, including First-Time Right and manufacturing performance targets.
• Assist in maintaining the ISO 9001 Quality Management System through documentation control, internal audits, and adherence to good laboratory practices.
• Maintain compliance with company quality, safety, and workplace health policies and procedures.
• Carry out other duties related to quality control and laboratory operations as assigned.

Job Requirements:

• NITEC, Diploma, or an equivalent qualification in Chemistry, Chemical Technology, or a related discipline.
• Relevant experience in a quality control or laboratory environment within the chemical manufacturing industry is preferred.
• Experience operating laboratory equipment such as Gas Chromatographs (GC), Differential Scanning Calorimeters (DSC), Autotitrators, and Karl Fischer Titrators is an advantage.
• Basic computer literacy and attention to detail are advantageous.
  

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R25157612 (Lim Yong Kang)

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time. Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan’s leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.

Key Responsibilities

• Effective management of escalated customer complaints in achieving fairness for the customer and operational efficiencies for the company
• Deliver MAS FAIR Dealing Outcome #5 - Financial institutions handle customer complaints in an independent, effective and prompt manner – by the efficacy and quality of complaints and dispute resolutions done.
• Turn our customer experience around positively, and in overseeing junior complaint handlers in swift resolution of disputes.
• Conduct investigations of escalated complaints by understanding our range of products offered, working with other business units, and navigating our systems to obtain policy information necessary for dispute resolutions.
• Review root causes of gaps identified and propose improvements.
• Achieve fair dealings and deliver excellent service to complainants in managing their disputes.
• Maintain our Complaint Register, ensuring all cases are followed through to proper closures with accurate documentation of all case files.
• Manage disputes at Dispute Resolution Centres.
• Participate in service improvements projects.
• Preparing management reports.
• Knowledge of all life, investment linked and health insurance products under the company.
• Knowledge of regulatory requirements for sales process, FDO, PDPA and FIDReC arbitration legal process.
• Ensure compliance with all applicable laws and regulations relating to the above functional activities. 

Key Decisions within the Role

• Assessment of complaints (based on investigation findings performed in collaboration with relevant stakeholders) to determine if there was a valid lapse committed by us.
• Sign-off on case resolutions proposed by junior complaint handlers.
• Propose resolutions for cases handled at Dispute Resolution Centres.
• Financial authorisation limits as per the Delegation of Authority approved by the Board.

Team

• Direct accountability for 3 staff.

Requirements

Experience

• At least 4 years of experience in Customer Service.
• Good oral and written communication skills.
• Good command of English, both oral and written.
• Good customer service skills.
• Good problem-solving skills.
• Good time management skills.

Education

• Academic: Degree / diploma (preferred)

Key Stakeholders

External:

• Customers (of Singlife’s individual life & health insurance businesses) and their servicing advisers.
• Law firms engaged by our customers.
• Regulatory bodies, e.g. Monetary Authority of Singapore (MAS), Central Provident Fund Board (CPF Board), Ministry of Health (MOH) etc.
• Dispute Resolution Centres, e.g. Financial Industry Dispute Resolution Centre (FIDReC), Consumers Association of Singapore (CASE), Small Claims Tribunal (SCT) etc.

Internal:

• All relevant stakeholders involved with the complaints (e.g. Compliance, New Business, Underwriting, Claims, Policy Servicing, Premium Management, Actuarial, Products, Corporate Communications etc)

Job Description:

• In Charge of auditing and assessing the suitability of suppliers
• Responsible for initiating and managing project transfer
• Responsible for guiding and implementing improvement programs as well as negotiating and balancing capacity among suppliers
• Responsible for FA Inspection of casting and machining services
• In Charge of managing the foundries which include quality and delivery performance
• In charge of handling the non-conformance parts follow up
• Responsible for checking and monitoring suppliers to ensure delivery

Requirements:

• Min Diploma in Precision Engineering or relevant
• Min 5 years of experience in Metal Machining industry with experience in QC/ Audit
• Oversea travelling is required

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In Charge of auditing and assessing the suitability of suppliers
• Responsible for initiating and managing project transfer
• Responsible for guiding and implementing improvement programs as well as negotiating and balancing capacity among suppliers
• Responsible for FA Inspection of casting and machining services
• In Charge of managing the foundries which include quality and delivery performance
• In charge of handling the non-conformance parts follow up
• Responsible for checking and monitoring suppliers to ensure delivery

Requirements:

• Min Diploma in Mechanical / Precision Engineering or relevant
• Min 5 years of experience in Oil & Gas industry with experience in Supplier Quality
• Oversea travelling is required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

About the Role

Be part of a team dedicated to enhancing patient experience and strengthening community engagement across healthcare settings. This role offers the opportunity to make a meaningful impact through patient relations, service recovery, engagement campaigns, and service improvement initiatives. If you are passionate about people, enjoy interacting with diverse stakeholders, and thrive in a fast-paced, service-oriented environment, this is a rewarding opportunity to drive positive change and improve care experiences.

Who Should Apply

• Individuals passionate about improving patient experience and building meaningful community relationships.
• Professionals who enjoy engaging with people, resolving service issues, and driving service excellence initiatives.
• Strong communicators who are proactive, empathetic, and comfortable working in dynamic, fast-paced environments.

Key Responsibilities

• Manage patient feedback and related matters, including investigations, service recovery, follow-up actions, response drafting, and reporting.
• Engage patients to gather feedback and identify opportunities for service improvement and enhanced patient experience.
• Partner with frontline staff and stakeholders to address feedback issues and support service recovery initiatives.
• Facilitate patient engagement activities such as focus group sessions and community outreach initiatives.
• Prepare reports, analyse feedback trends, and share insights with management and relevant departments.
• Build and maintain positive relationships with patients, caregivers, healthcare professionals, and internal teams.
• Identify meaningful stories and contribute content for internal newsletters and engagement communications.
• Drive on-ground campaigns and service improvement initiatives across multiple locations.
• Support ad-hoc projects and departmental initiatives as assigned.

Requirements

• Degree qualification with 2–3 years of experience in healthcare, hospitality, customer relations, or service-related industries.
• Strong verbal and written communication skills in English; ability to converse in local dialects or additional languages is advantageous.
• Customer-centric with strong interpersonal skills and confidence engaging stakeholders at all levels.
• Passionate about community engagement, patient experience, and frontline interaction.
• Comfortable managing campaigns and activities across different locations.
• IT-savvy and proficient in Microsoft Office applications; exposure to SharePoint or related systems is a plus.
• Able to interpret data, analyse trends, and support reporting needs.

Qualified applicants, please send a copy of your resume in MS Word to:

melanietay@recruitexpress.com.sg

or call Melanie at 6736 3280 for further enquiries

All information will be treated with confidentiality and only selected candidates would be notified

Consultant: Melanie Zheng Zhiyuan

Designation: Principal Consultant/Division Manager

CEI Reg No: R1104774

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599

Position summary

Act as a technical expert in healthcare quality and regulatory analytics. Combine advanced quantitative analysis, data engineering, and quality system expertise to build stakeholder-specific reporting, develop AI-enabled quality tools, and integrate/manage third-party quality applications to support compliance, continuous improvement, and executive decision-making.

Key responsibilities (primary)

• Perform advanced quantitative data analysis: build statistical and machine learning models for trend detection, root-cause analysis, forecasting, anomaly detection, and risk stratification

• Design, build, and maintain stakeholder-specific dashboards and reports (executive, regulatory) using Power BI tools and data visualization best practices; deliver actionable insights and data storytelling.

• Develop and maintain quality tools and automations using AI/ML/LLM technologies (NLP for document classification/summarization, automated quality checks,

predictive analytics, chat assistants for SOP/QMS guidance).

• Lead integration and lifecycle management of third-party quality software: requirements gathering, vendor coordination, configuration, data integration, testing, release coordination, and ongoing support.

• Utilize current and emerging technologies in evaluating trends to business models and healthcare quality processes

• Develop insights and translate information into actionable initiatives to ensure business outcomes

• Lead and support projects through the application of technical expertise including conceptualization, planning, design, implementation and support of quality assurance processes, systems, and quality technology solutions

• Evaluate and monitor healthcare quality processes and systems to identify areas for continuous improvement and transformation ensuring global excellence

• Initiate and lead the development of reports for key stakeholders, including executive management, using data storytelling and visualization.

• Develop and execute tools to enhance services and deliver training for internal customers or vendors on analytics outputs, tools, and integrated systems.

• Gather and consolidate regulatory and business requirements into convert them into technical specifications and implement monitoring to ensure ongoing compliance with company’s internal policies and relevant regional and local regulations.

• Develop and maintain data validation, models, and metadata; routinely assess model performance and recalibrate as required.

• Lead end-to-end analytics projects: planning, stakeholder alignment, implementation, and post-implementation reviews; document methods and SOPs.

• Support audit readiness and provide analytics-driven evidence for regulatory submissions, inspections, and internal quality reviews.

• Identify opportunities for process improvement and automation in quality workflows, pilot new technologies and scale successful solutions.

Additional responsibilities (as needed)

• Provide subject-matter expertise for cross-functional programs and global initiatives.

• Manage vendor relationships and service-level expectations for third-party tools.

• Participate in career progression and mentoring for junior analysts.

Required skills and experience

• Bachelor's degree in Statistics, Data Science, Biostatistics, Engineering, Computer Science, Information Technology, Healthcare Analytics, or related field (or equivalent experience).

• Strong quantitative and statistical skills; proficiency in data science libraries and tools

• Experience building dashboards and visualizations with tools such as Power BI, Tableau, Looker, or equivalent.

• Hands-on experience integrating and managing third-party quality/GxP systems (MasterControl, Synthesis, ServiceNow) or similar QMS/issue tracking platforms.

• Experience working with cloud platforms, databases (SQL, NoSQL), ETL tools, and APIs.

• Practical experience applying AI/ML and prompt engineering for LLMs to automate quality processes, extract insights from unstructured documents, or create assistant workflows.

• Strong data validation, data modeling, and data governance understanding.

• Excellent communication and data storytelling skills; able to translate technical findings into concise recommendations for executives.

• Experience in a regulated environment (healthcare, life sciences, medical devices, or similar) strongly preferred.

• Demonstrated ability to work cross-functionally and manage vendor/IT relationships.

Preferred

• Certifications in data analytics, machine learning, or quality management.

• Prior experience with global operations or multi-regional regulatory frameworks.

Level expectations and experience guidelines

• 3-4 years relevant experience; independently manages projects and provides expert input, recognized expert, leads complex programs with high autonomy.

Core competencies

• Analytical thinking, accuracy, attention to detail, numerical skills.

• Planning and organizing, project management, stakeholder alignment.

• Statistical knowledge, data modeling, visualization skills, automation

• Vendor and cross-functional collaboration, training and documentation abilities.

Technical requirements

• Proficiency with Microsoft Office and web-based applications.

• Familiarity with automation and orchestration tools; experience deploying AI/ML models into production.

• Language: strong written and spoken English.

Compliance and other

• Ensure ongoing compliance with company processes, regional/local legislation, and external regulations.

• May be required to perform other duties as assigned; role can involve regional and global activities

Working Hours:

Mon to Fri 9am - 6pm ( 1 day hybrid )

Our client is one of the leading players in the medical devices manufacturing sector. Due to business needs, they are now recruiting a Quality Engineer to be part of their Quality team for ongoing transformation projects. They are located in the east.

The Quality Engineer's responsible is:

• Act as the Quality representative for new product development and sustaining projects within the medical device portfolio.
• Provide quality and compliance support throughout the product development lifecycle, including design changes, design reviews, verification & validation, usability studies, process validation, and labeling activities.
• Lead risk management activities, including Risk Management Plans, Hazard Analysis, Risk/Benefit Assessments, and Design/Process FMEA.
• Partner with cross-functional teams to identify product risks, investigate potential failure modes, and implement effective risk control measures.
• Ensure compliance with ISO 13485, FDA regulations, customer requirements, and applicable quality standards.
• Develop, review, and maintain quality procedures, SOPs, and documentation to support product development and Quality Management System (QMS) requirements.
• Support internal, supplier, and external audits, including the investigation and closure of non-conformities.
• Drive continuous improvement initiatives to enhance product quality, process effectiveness, and QMS compliance.
• Serve as a Quality Subject Matter Expert (SME) and provide guidance to engineering and project teams on quality and regulatory matters.

Job Requirements:

• Degree in life science related discipline
• Min 5 years experience in quality design within medical devices sector
• Experience in ISO13485

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Client introduction

Our client is an established fintech headquartered in Singapore, operating across payments and foreign exchange with a footprint spanning Asia and beyond, including a significant client base in Greater China. As the business scales towards its next stage of growth, they are building out the senior layer of their reliability function.

They are hiring a newly created Lead Site Reliability Engineer (Quality Assurance) sits within the SRE team as a key technical hire and co-lead with the Head of SRE.

Job responsibilities

• Own production reliability across the FX and payments platforms - monitoring, observability, alerting, and the definition and tracking of SLIs and SLOs.
• Lead incident response end to end, including war rooms, post-mortems, root-cause analysis and the upkeep of operational runbooks.
• Strengthen quality assurance across the platform - improving test coverage, release sign-off standards, and modernising legacy test automation toward more automated and AI-assisted workflows.
• Support client API integration from sandbox to production, including liquidity provider onboarding and conformance testing.
• Act as the technical escalation bridge between clients, internal users and engineering, supporting China-based clients directly on production and integration issues.
• Lead business continuity and disaster recovery testing, including failover, recovery and audit evidence preparation.
• Contribute to DevOps and tooling improvements across reliability, testing and support.
• Coach and uplift a team of junior SRE and QA engineers, setting standards and mentoring on best practice as the function matures.

Job requirements

• At least 6 years of experience in site reliability, production support, platform engineering or technical operations, ideally within fintech, payments, FX, trading systems or another high-availability environment.
• Strong hands-on troubleshooting across production systems, logs, APIs and application behaviour.
• Hands-on quality assurance exposure - test automation, release support or regression testing - as the role spans both reliability and quality.
• Working knowledge of API integration and comfort in client-facing or client-support situations; sandbox-to-production experience is an advantage.
• Solid fundamentals across cloud and containers (AWS, Docker, Kubernetes), monitoring and observability tooling (Grafana, Prometheus, OpenSearch, CloudWatch), and scripting (Python, Java, Bash).
• People management or team-lead experience is necessary.
• Sound grounding in incident management, RCA and BCP/DR practice.
• Professional spoken and written Mandarin proficiency is required to communicate directly with China-based clients and stakeholders, support production issues, and manage API integration activities.
• Suited to someone hands-on today who wants to grow into a broader leadership role. Candidates requiring relocation to Singapore are welcome to apply. Relocation expenses will not be provided for this position.

Why you should join them

• A newly created, high-visibility role as second-in-command within the reliability function, with a genuine path to grow into a deputy or co-leadership position through succession planning.
• Direct exposure to senior engineering leadership, reporting to the Head of Engineering and working alongside the infrastructure team.
• Broad ownership across reliability, quality, client integration and incident management, with room to shape how these run rather than inherit a fixed playbook.
• A modern technical environment with real appetite for AI-assisted tooling across testing, RCA and support, plus a hybrid working arrangement.

JL
Reg. No. R1766249
BeathChapman Pte Ltd
Licence no. 16S8112

Responsibilities

·      Lead and supervise Quality Inspectors to ensureproduct quality, inspection standards, and production targets are achieved.

·      Monitor quality activities across IQC, Assembly,Rack Build, Repair, Final QC, and Pack Out processes.

·      Support daily quality operations, including QCreporting, handover reports, and quality documentation.

·      Provide training, coaching, and cross-trainingto enhance team performance and quality awareness.

·      Collaborate with Production, QualityEngineering, and cross-functional teams on new product introductions, reworkactivities, ESD control, and continuo improvement initiatives.

·      Ensure compliance with company procedures,safety requirements, ISO standards, and 5S practices.

·      Perform any other duties assigned by management.

·      Work on rotating shifts as required (mandatory).

Requirements

·      Minimum 2–3 years of leadership experience in amanufacturing, quality, or production environment.

·      Knowledge of quality inspection processes,production operations, and defect control.

·      Proficient in Microsoft Office applications andreport preparation.

·      Strong leadership, communication,problem-solving, and coaching skills.

·      Able to work in a fast-paced manufacturingenvironment and manage multiple priorities.

·      Physically able to perform operational duties,including standing for extended  periodswhen required.

·      Secondary school education or equivalentqualification preferred.

To findout more about this opportunity, please contact Lionel Liew at lionel.liew@gmprecruit.com.

We regret that only shortlisted candidates willbe notified.

GMP Technologies (S) Pte Ltd  |   EA Licence: 11C3793|   EA Personnel: Lionel Liew   |   Registration No:R1330693