Total 13,953 job vacancies in Singapore

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

JOB SUMMARY

Supports the successful execution of all operations in hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

CORE WORK ACTIVITIES

Supporting Operations Team

• Ensures that goals are being translated to the team as they relate to guest tracking and productivity.

• Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.

• Assists in ensuring that the team has the capabilities to meet expectations.

• Leads by example demonstrating self-confidence, energy and enthusiasm.

• Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Supporting Property Operations Function(s)

• Follows property specific second effort and recovery plan.

• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

• Takes proactive approaches when dealing with employee concerns.

• Extends professionalism and courtesy to employees at all times.

• Communicates/updates all goals and results with employees.

• Meets at least semi annually with staff on a one-to-one basis.

• Assists/teaches the team scheduling against guest and hours/occupied room goals.

• Performs hourly job functions as needed.

Managing and Monitoring Activities that Affect the Guest Experience

• Provides excellent customer service by being readily available/approachable for all guests.

• Takes proactive approaches when dealing with guest concerns.

• Extends professionalism and courtesy to guests at all times.

• Responds timely to customer service department request.

• Ensures all team members meet or exceed all hospitality requirements.

Assisting in Managing Profitability

• Assists in performing required annual Quality audit with GM.

• Ensures a viable key control program is in place.

• Understands financial statements, sales and activity reports, and other performance data.

Conducting Human Resources Activities

• Interviews and assists in making hiring decisions.

• Receives hiring recommendations from team supervisors.

• Ensures orientations for new team members are thorough and completed in a timely fashion.

Other Tasks

• Any other duties/tasks as assigned by management.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Supports the successful execution of all operations in hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

CORE WORK ACTIVITIES

Supporting Operations Team

• Ensures that goals are being translated to the team as they relate to guest tracking and productivity.

• Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.

• Assists in ensuring that the team has the capabilities to meet expectations.

• Leads by example demonstrating self-confidence, energy and enthusiasm.

• Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Supporting Property Operations Function(s)

• Follows property specific second effort and recovery plan.

• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

• Takes proactive approaches when dealing with employee concerns.

• Extends professionalism and courtesy to employees at all times.

• Communicates/updates all goals and results with employees.

• Meets at least semi annually with staff on a one-to-one basis.

• Assists/teaches the team scheduling against guest and hours/occupied room goals.

• Performs hourly job functions as needed.

Managing and Monitoring Activities that Affect the Guest Experience

• Provides excellent customer service by being readily available/approachable for all guests.

• Takes proactive approaches when dealing with guest concerns.

• Extends professionalism and courtesy to guests at all times.

• Responds timely to customer service department request.

• Ensures all team members meet or exceed all hospitality requirements.

Assisting in Managing Profitability

• Assists in performing required annual Quality audit with GM.

• Ensures a viable key control program is in place.

• Understands financial statements, sales and activity reports, and other performance data.

Conducting Human Resources Activities

• Interviews and assists in making hiring decisions.

• Receives hiring recommendations from team supervisors.

• Ensures orientations for new team members are thorough and completed in a timely fashion.

Other Tasks

• Any other tasks as assigned by management.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

· Oversees Daily Operations and Achieving Targets

· Works closely with the manager to forecast sales, covers and payroll costs.

· Supervises the daily operation and ensures sufficient manning coverage for operations.

· Assigns the supervisors with responsibilities and tasks that they are best suited for.

· Ensures that all duties, tasks, and services are carried out according to the required standards as prescribed by the hotel.

· Consistently adheres to timeline of deliverables.

· Maintains consistency in quality of food, beverage, and service above all else.

· In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.

· Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations.

· This includes in depth and supervision knowledge of bar and wine operations.

· Detailed knowledge and experience in establishing, training, and executing sales techniques and marketing plans.

· Always ensures cleanliness and appearance of the restaurant and related areas and takes immediate action if needed or required. Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.). Is present in the operation during all meal periods.

Provides a Leading and Consistent Guest Experience

· Is pro-actively engaged in guest service.

· Promotes sales through direct guests’ contact.

· Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.

· Handles guest complaints and comments competently and swiftly.

· Leads the service team to personalise guest experience and in accordance with Hotel Standards.

· Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.

· Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

· Is a mentor and role model.

· Proactive, innovative with in depth Food & Beverage and market knowledge

· Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.

· Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style.

· Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.

· Drives the team to achieve common goals and builds strong team work.

· Uses the performance review process to identify and develops talent for growth.

· Manages performance issues by using various coaching styles.

· Displays cultural affinity and shows empathy to all team members.

· Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.

· Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.

· Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.

· Observes colleague’s individual performance, grooming and punctuality.

· Performs colleague appraisals and executes disciplinary actions if required.

· Provides a level of Safety and Security for guests and colleagues.

· Assists in recruitment, inducts, and trains the team who are competent and confident.

· Ensures grooming and hygiene practices of colleagues are in line with the hotel and National Environmental Agency standards.

· In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.

· Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.

· Checks daily opening and closing duties.

Marketing Plan and Revenue Management

· Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.

· Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.

· Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour.

· Submits monthly sales analysis with improvement action plan.

· Uses revenue management tools to generate reports.

· Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

· Conducts regular on the job trainings for colleagues to develop their skills and knowledge.

· Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.

· Guides the departmental orientation for new hires.

· Ensures that colleagues are aware of hotel rules and regulations.

· Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

· Performs any other duties that may be assigned by the manager. Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.

· Develops own knowledge and skills to grow as a leader.

· Ensures NEA rules and regulations are met and achieve.

· Any other duties/tasks as requested by management.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

· Oversees Daily Operations and Achieving Targets

· Works closely with the manager to forecast sales, covers and payroll costs.

· Supervises the daily operation and ensures sufficient manning coverage for operations.

· Assigns the supervisors with responsibilities and tasks that they are best suited for.

· Ensures that all duties, tasks, and services are carried out according to the required standards as prescribed by the hotel.

· Consistently adheres to timeline of deliverables.

· Maintains consistency in quality of food, beverage, and service above all else.

· In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.

· Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations.

· This includes in depth and supervision knowledge of bar and wine operations.

· Detailed knowledge and experience in establishing, training, and executing sales techniques and marketing plans.

· Always ensures cleanliness and appearance of the restaurant and related areas and takes immediate action if needed or required. Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.). Is present in the operation during all meal periods.

Provides a Leading and Consistent Guest Experience

· Is pro-actively engaged in guest service.

· Promotes sales through direct guests’ contact.

· Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.

· Handles guest complaints and comments competently and swiftly.

· Leads the service team to personalise guest experience and in accordance with Hotel Standards.

· Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.

· Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

· Is a mentor and role model.

· Proactive, innovative with in depth Food & Beverage and market knowledge

· Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.

· Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style.

· Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.

· Drives the team to achieve common goals and builds strong team work.

· Uses the performance review process to identify and develops talent for growth.

· Manages performance issues by using various coaching styles.

· Displays cultural affinity and shows empathy to all team members.

· Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.

· Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.

· Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.

· Observes colleague’s individual performance, grooming and punctuality.

· Performs colleague appraisals and executes disciplinary actions if required.

· Provides a level of Safety and Security for guests and colleagues.

· Assists in recruitment, inducts, and trains the team who are competent and confident.

· Ensures grooming and hygiene practices of colleagues are in line with the hotel and National Environmental Agency standards.

· In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.

· Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.

· Checks daily opening and closing duties.

Marketing Plan and Revenue Management

· Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.

· Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.

· Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour.

· Submits monthly sales analysis with improvement action plan.

· Uses revenue management tools to generate reports.

· Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

· Conducts regular on the job trainings for colleagues to develop their skills and knowledge.

· Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.

· Guides the departmental orientation for new hires.

· Ensures that colleagues are aware of hotel rules and regulations.

· Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

· Performs any other duties that may be assigned by the manager. Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.

· Develops own knowledge and skills to grow as a leader.

· Ensures NEA rules and regulations are met and achieve.

· Any other duties/tasks as requested by management.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Managing incoming and outgoing letters

- Be the representative for accounting and finance queries within the office.

- Liaising with HQ and Accounts Dept.

- Preparation of Accounting information (training will be given)

- Assist in co-ordinating meetings and calling of quotations

- General Office administration duties (eg. filings etc.)

- Other tasks as assigned by line manager and/or management

- Working knowledge on Microsoft Word, Excel, and Power Point essential

- Verify and reconcile daily transactions from all revenue-generating departments, including rooms, food and beverage and banquet.

- Review and verify Night Auditors logbook, daily revenue report and daily Food & Beverage report with supporting vouchers and trial balance.

- Review and reconcile the guest ledger, city ledger and credit card to the Accounts Receivable.

- Review the interface between Point of Sale (POS) systems and Hotel Management Systems ensuring that revenue data flows accurately and seamlessly between the systems.

- Review of daily no show and cancellation report and ensure that no show and cancellation revenue have been properly accounted for.

- Examine daily reports for paid outs, rebates, adjustments, house use, and complimentary rooms to ensure that each transaction is supported by relevant documentation and approved by the appropriate authorized personnel.

- Review daily Food & Beverage void and discount reports to ensure all entries are accurately documented and supported by appropriate justification.

- Responsible for conducting monthly surprise cash count at Front Office and F&B outlets.

- Ensure the foreign currency exchange rates are updated regularly and to check on the accuracy of such rates.

· Tactical sourcing for food and non-food categories related items

· Ongoing assessment, strategic sourcing and supplier relationship management

· Drive purchasing needs within all the departments and manage communication by giving procurement updates weekly

· Identify Cost Control Strategies

· Monthly Purchasing Reports

· Conduct Physical Inventory Counts at various locations within the company

· Examine and analyze inventory levels to ensure they match the records in the company database

· Detect discrepancies or errors in inventory records and report to management

· Identify slow-moving or obsolete inventory and take necessary action to address it

· Collaborate with team members to share inventory audit findings and proposed solutions

· Create reports on inventory levels and communicate findings to management

- Any other duties / tasks as requested by management.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

1. Manages group room enquiries (10 or more rooms / people) and related functions, dealing from receipt of request to contracting and payment.

2. Liaise with in-house departments for a quick and smooth execution and conversion of group business. Maintains ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.

3. Manages site inspections, organizing visits, room allocation, inspection of rooms and coordinates all departments to execute a perfect showcase of the hotel, providing accurate information on visitors

4. Speaks with others using clear and professional language; prepares and reviews written documents accurately and completely; answers telephones using appropriate etiquette.

5. Develops and maintains positive working relationships with others; listens and responds appropriately to the concerns of other employees.

6. To meet and exceed individual assigned sales goal and shared responsibility for team members for achievement of total department sales budget.

7. To conduct 5 sales calls daily and 3 sales activities ie Entertainment & Site Inspection per week.

8. To identify and develop new potential accounts (to prospect at least 2 new accounts per week).

9. Develop sales plans to generate business from identified markets/accounts.

10. Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings.

11. Continuously communicate the benefits and ongoing promotions of the hotel to the customer.

12. Management and growth of corporate accounts by tracking individual transient, group and catering production goals.

13. Negotiate transient rates for assigned accounts.

14. Prospect new business through phone solicitation, physical sales calls, site inspections, trade shows, sales blitz, e-mail, research via newspapers & online resources.

15. Gather market intelligence: new product ideas, competition activities, new customer trends and performance.

16. Be actively involved in ensuring prompt follow-up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents.

17. Be a team player motivating peers and subordinates in support of department goals in sales and operations. To manage and develop Interdepartmental relations while not compromising customer satisfaction, revenue, profitability or associate morale of department / Hotel. To initiate team building activities.

18. To adhere to personal behavioral norms of integrity such as grooming, ownership, contactability, accountability, responsibility, visibility and punctuality.

19. Perform any other duties assigned by owner according to changing business, economic, customer needs or restructure within Sales & Marketing Department.

20. Any other duties/tasks as requested by management.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Managing incoming and outgoing letters

- Be the representative for accounting and finance queries within the office.

- Liaising with HQ and Accounts Dept.

- Preparation of Accounting information (training will be given)

- Assist in co-ordinating meetings and calling of quotations

- General Office administration duties (eg. filings etc.)

- Other tasks as assigned by line manager and/or management

- Working knowledge on Microsoft Word, Excel, and Power Point essential

- Verify and reconcile daily transactions from all revenue-generating departments, including rooms, food and beverage and banquet.

- Review and verify Night Auditors logbook, daily revenue report and daily Food & Beverage report with supporting vouchers and trial balance.

- Review and reconcile the guest ledger, city ledger and credit card to the Accounts Receivable.

- Review the interface between Point of Sale (POS) systems and Hotel Management Systems ensuring that revenue data flows accurately and seamlessly between the systems.

- Review of daily no show and cancellation report and ensure that no show and cancellation revenue have been properly accounted for.

- Examine daily reports for paid outs, rebates, adjustments, house use, and complimentary rooms to ensure that each transaction is supported by relevant documentation and approved by the appropriate authorized personnel.

- Review daily Food & Beverage void and discount reports to ensure all entries are accurately documented and supported by appropriate justification.

- Responsible for conducting monthly surprise cash count at Front Office and F&B outlets.

- Ensure the foreign currency exchange rates are updated regularly and to check on the accuracy of such rates.

· Tactical sourcing for food and non-food categories related items

· Ongoing assessment, strategic sourcing and supplier relationship management

· Drive purchasing needs within all the departments and manage communication by giving procurement updates weekly

· Identify Cost Control Strategies

· Monthly Purchasing Reports

· Conduct Physical Inventory Counts at various locations within the company

· Examine and analyze inventory levels to ensure they match the records in the company database

· Detect discrepancies or errors in inventory records and report to management

· Identify slow-moving or obsolete inventory and take necessary action to address it

· Collaborate with team members to share inventory audit findings and proposed solutions

· Create reports on inventory levels and communicate findings to management

- Any other duties / tasks as requested by management.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

CORE WORK ACTIVITIES

Supporting Operations Team

• Ensures that goals are being translated to the team as they relate to guest tracking and productivity.

• Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.

• Assists in ensuring that the team has the capabilities to meet expectations.

• Leads by example demonstrating self-confidence, energy and enthusiasm.

• Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Supporting Property Operations Function(s)

• Follows property specific second effort and recovery plan.

• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

• Takes proactive approaches when dealing with employee concerns.

• Extends professionalism and courtesy to employees at all times.

• Communicates/updates all goals and results with employees.

• Meets at least semi annually with staff on a one-to-one basis.

• Assists/teaches the team scheduling against guest and hours/occupied room goals.

• Performs hourly job functions as needed.

Managing and Monitoring Activities that Affect the Guest Experience

• Provides excellent customer service by being readily available/approachable for all guests.

• Takes proactive approaches when dealing with guest concerns.

• Extends professionalism and courtesy to guests at all times.

• Responds timely to customer service department request.

• Ensures all team members meet or exceed all hospitality requirements.

Assisting in Managing Profitability

• Assists in performing required annual Quality audit with GM.

• Ensures a viable key control program is in place.

• Understands financial statements, sales and activity reports, and other performance data.

Conducting Human Resources Activities

• Interviews and assists in making hiring decisions.

• Receives hiring recommendations from team supervisors.

• Ensures orientations for new team members are thorough and completed in a timely fashion.

Other Tasks

• Any other duties/tasks as assigned by management.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Your day to day

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.

Working days: 5,5 days working

Location: Project Sites

Responsibilities

• Manage construction projects from planning to completion, ensuring targets for quality, cost, safety, and schedule are achieved.

• Report project progress to senior management.

• Coordinate with clients, consultants, authorities, and subcontractors to ensure smooth project execution.

• Prepare and review project schedules, method statements, technical submissions, and risk assessments.

• Conduct project coordination and site safety meetings.

• Perform other duties as assigned.

Requirements

• Degree in Civil Engineering, Construction Management, or a related field.

• 5–10 years of building construction experience.

• Completed at least one HDB, or hotel project as a Project Manager.

• Strong leadership, communication, and project management skills.

• Able to lead teams effectively in a fast-paced environment.

For interested applicants, kindly send your resume in Word/PDF format to include the following in your resume including:

1. Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

NGUYEN THI DOAN | R23116355

RRecruiter Pte. Ltd. | 18C9514

Responsibilities:

• Develop and implement proactive strategies to optimize room bookings, F&B venues, and conference space utilization to meet revenue targets.
• Contribute to the overall sales strategy, ensuring alignment across departments and maintaining high-quality standards.
• Conduct competitive market analysis and implement strategies to keep the hotel competitive.
• Mentor and guide the Sales Team, promoting proactive sales techniques and high-quality standards.
• Respond to and convert incoming inquiries into successful revenue-generating opportunities.
• Manage group RFPs, prepare tailored proposals, present to clients, and negotiate to close sales.
• Maintain accurate data entry for group and meeting inquiries using Delphi FDC.
• Build strong relationships with clients, understanding their needs and delivering customized solutions.
• Conduct client briefings, meetings, and property tours to showcase the hotel's offerings.
• Make sales and telemarketing calls to engage prospective clients and secure business.
• Host potential clients during site inspections and entertainment activities, when appropriate.
• Collaborate with hotel operations and other departments to maximize revenue opportunities.
• Prepare and submit weekly sales activity plans and reports to the Director of Sales.
• Represent the hotel at trade fairs, industry events, and workshops in collaboration with the Director of Sales and Business Development.
• Coach and train team members, conducting performance assessments as needed.
• Support the Director of Sales and Commercial Director with other delegated tasks.

Requirement:

• Proven experience in hotel sales, particularly in the MICE sector.
• Strong leadership skills with the ability to mentor and motivate a team.
• Excellent communication, negotiation, and presentation skills.
• Ability to analyze market trends and develop effective strategies.
• A proactive, results-driven approach with a passion for exceeding targets.
• Willingness to represent the hotel at events and engage in business development activities.

Interested candidates please apply online or send your latest CV to alex.fong@AlwaysHired.com.sg

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Essential Job Functions:

1. Maintain complete knowledge of:All hotel features/services, hours of operation.All hotel restaurant food concepts, menu price range, dress code and ambiance.All hotel room types, number/names, layout, appointments, amenities and locations.All hotel room rates, special packages and promotions.Daily house count and expected arrivals/departures (particularly V.I.P.s).Scheduled daily group activities, names and location of meeting/banquet rooms.Local events, attractions, holiday schedules.
2. Maintain complete knowledge and comply with all hotel and departmental policies and procedures.
3. Obtain department keys and radio; ensure security of such.
4. Meet with Supervisor/Concierge on previous shift to review business status and follow up actions.
5. Access all functions of computer system in accordance with departmental specifications.
6. Set up work station with necessary supplies; maintain cleanliness throughout shift.
7. Legibly complete requisition for additional supplies/materials and submit to manager.
8. Maintain updated resource materials on all vendors and information to accommodate guest requests.
9. Review designated in-house guest list and be familiar with guests’ names and room locations.
10. Answer department telephone within 3 rings, using correct salutations and telephone etiquette.
11. Accommodate all guest requests that is legally and morally correct expediently and courteously. 
12. Follow up with designated hotel personnel to ensure completion of request.
13. Coordinate guest requests with designated vendors according to departmental standards, to include:Room accommodations.Airline reservations, changes, cancellations.Transportation from hotel to airport and return.Bus/train transportation.Limousine reservations.Care rentals.Car repair and servicing.Charter flights/rentals.Babysitting services.Banking/financial services.Fax or telex services/mailing and delivery services.Interpretation services.Restaurant reservations, nightclub activities.Dry cleaning, laundry, alterations, repairs.Film processing.Sporting events, golf facilities, sport and athletic activities/rentals, outdoor activites, health club facilities.Formal wear rentals.Flowers.Salon appointments.Shoe shines.Shopping services.Movie/theater/attraction tickets.Sightseeing tours.Medical services.Religious services.
14. Legibly document all pertinent information in guest request log(s). Monitor and update log book(s) through the shift.
15. Handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.
16. Place orders for amenities and coordinate delivery of amenities to designated guest rooms in accordance with hotel standards.
17. Legible complete confirmation cards according to departmental standards and deliver to guest upon completion of each arrangement coordinated for guest.
18. Relay accurate directions to guests’ desired destination within local area and distribute maps with highlighted routes.
19. Assist guests in locating and retrieving lost luggage.
20. Adhere to all cashiering procedures:Process limousine charges.Balance reportsDrop receipts
21. Successful completion of the training/certification process.
22. Maintain a good working relationship with all staff in the hotel to ensure maximum cooperation in doing the job.
23. Ensure all team members who do not start their shift at the regular time will also be given a one on one line up.
24. Follow all company policies and procedures.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

* Manages all events & rooms sales enquiries, dealing from receipt of request to contracting and payment.

* Liaise with in-house departments for a quick and smooth execution and conversion of

group business. Maintains ownership of group blocks, including pickup numbers,

reservation methods, billing, and proper treatment of VIP guests.

* Manages site inspections, organizing visits, room allocation, inspection of rooms and restaurants,

coordinates all departments to execute a perfect showcase of the hotel, providing

accurate information on visitors

* To identify and develop new potential accounts (to prospect at least 2 new accounts

per week).

* Develop sales plans to generate business from identified markets/accounts.

* Determine corporate account needs and initiate sales activities of each assigned

market/account to enable future bookings.

* Management and growth of corporate accounts by tracking individual transient, group

and catering production goals.

* Gather market intelligence: new product ideas, competition activities, new customer

trends and performance.

* Be actively involved in ensuring prompt follow-up on incoming phone calls, site

inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all

sales/operational documents and adhering to the standards set by the department in

execution and filing of all said documents.

* Perform any other duties assigned by owners according to changing business, economic,

customer needs or restructure within Sales & Marketing Department (Corporate,

Rooms & F&B).

* Managing DayAway, TagVenue and other platforms if required.

* Create partnerships with other platforms that may benefit the group for events.

* Creating Event Orders, Contracts and Updating the Event Tracker on a monthly basis

stating Revenue, Cost of each Event and person target.

* For groups more than 20pax dining at the restaurants, welcome the guests and ensure their experience is a memorable one.

* Organize each Hotel Dropbox Folder to have all necessary materials for event sales

* Along with the Sales & Marketing Manager, create Event Packages and promotions for business continuity.

- Any other duties/tasks as requested by management.

Our esteemed client in the Construction industry is seeking a Project Manager to join their dynamic team:

• Employment Type: Permanent
• Position: Project Manager
• Location: Central (Nearest MRT: Mattar)
• Working Hours: 5.5 days, Office Hours
• Salary Package: Up to $12,000 + Bonus

Job Responsibilities:

• Lead project planning and execution, ensuring all activities are accurately prepared and carried out to meet project objectives.
• Serve as the primary point of contact for all project stakeholders, including clients, consultants, regulatory bodies, and subcontractors, to ensure seamless project progression.
• Develop, review, and submit comprehensive project documentation, including detailed programs, schedules, method statements, technical proposals, and risk assessments.
• Conduct regular safety and progress meetings with internal teams, subcontractors, and on-site personnel to maintain high safety and performance standards.

Job Requirements:

• At least a Diploma in Civil Engineering, Construction Management or other related discipline.
• Minimum 5 years of experience working in the construction industry, with experience in handling Residential/ HDB/ Hotel projects.
• Must be capable of leading and managing a project team.
• Able to work in a fast paced environment and under tight deadlines.

Ready to apply? Here’s how:

• Click the APPLY button, or
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing.

Only shortlisted candidates will be notified.

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA).

Adelin Chong | EA Personnel Reg No.: R1875641

Intuit Recruitment Pte Ltd | EA License No.: 25C2793

Job Responsibilities:

- Perform guest check-in and check-out procedures.

- Attend to guest enquiries professionally via phone, email and walk-ins.

- Handle room reservations and update guest details in the hotel system.

- Conduct regular floor checks and ensure public areas are clean and presentable.

- Coordinate with housekeeping to ensure rooms are ready for arriving guests.

- Assist guests with directions, recommendations and general enquiries.

- Prepare shift handover reports and update operational logs.

- Assist with inventory checks and stock replenishment when required.

- Support night audit and operational duties when assigned.

- Perform any other duties assigned by the Management.

Requirements:

- Friendly and service-oriented personality.

- Comfortable interacting with guests from different nationalities.

- Able to work independently and as part of a team.

- Able to work weekends and public holidays when required.

- No experience required. Training will be provided.

Preferred Availability:

- Minimum 2 to 3 shifts per week.

- Able to commit for at least 3 months preferred.

- Morning, Afternoon and Night shifts available.

What We Offer:

- Flexible scheduling.

- Hands-on hospitality experience.

- Friendly and supportive working environment.

- Opportunity to learn front office, reservations and hotel operations.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

The Engineering Administrator supports the hotel’s Engineering Department by providing administrative, coordination, and documentation support to ensure efficient maintenance operations, compliance, and effective communication. The role acts as a liaison between engineering, operations, suppliers, and management.

Key Responsibilities:

Administrative Support

- Provide day-to-day administrative support to the Engineering Manager and engineering team.

- Prepare, maintain, and control engineering documents, logs, reports, and records.

- Manage correspondence, filing systems, and departmental documentation.

- Maintenance Coordination

- Log, track, and follow up on maintenance requests and work orders using the hotel’s maintenance management system.

- Coordinate preventive maintenance schedules and ensure timely completion.

- Monitor service requests from guest rooms, public areas, and back-of-house.

Procurement & Inventory

- Prepare purchase requisitions, purchase orders, and track approvals in line with company policies.

- Maintain records of spare parts, tools, and consumables inventory.

- Coordinate with suppliers and contractors regarding quotations, deliveries, and service schedules.

- Compliance & Reporting

- Maintain statutory records related to safety, fire systems, elevators, boilers, chillers, and other engineering assets.

- Assist in preparing reports for audits, inspections, and management reviews.

- Ensure documentation is up to date for licenses, permits, warranties, and contracts.

Communication & Coordination

- Coordinate with Front Office, Housekeeping, and other departments on maintenance-related issues.

- Schedule meetings, prepare agendas, and record minutes for the engineering department.

- Assist in tracking contractor work, service agreements, and maintenance contracts.
- Any other duties/tasks as requested by management.

Location: Orchard

Working Hours: 5 days work week, shift required

Salary: Up to $3500 + aws + flexi benefit + staff meals

Our client is a leading international hospitality company. They are seeking a warm, engaging, and professional Hostess to be the face of their dining experience.

Key Responsibilities

• Welcome and escort guests, creating memorable first impressions.
• Manage reservations and seating with efficiency and grace.
• Anticipate guest needs and deliver personalised service.
• Maintain strong knowledge of menus, promotions, and hotel outlets.
• Collaborate with service and culinary teams to ensure seamless operations.
• Uphold the highest standards of grooming, hygiene, and safety.

What They’re Looking For

• Previous hospitality or guest service experience preferred.
• Friendly, outgoing personality with excellent communication skills.
• Ability to multitask and remain composed under pressure.
• Flexible to work shifts, weekends, and public holidays.
• Strong attention to detail and guest satisfaction focus.

Interested candidates kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]

Location: Orchard

Working Hours: 5 days work week, shift required

Salary: Up to $3500 + aws + flexi benefit + staff meals

Join a luxury hospitality team where exceptional guest communication and service excellence are at the heart of every interaction. We are seeking an experienced Operator Supervisor to oversee the hotel's Communication Centre, lead a team of Operators, and ensure seamless coordination of guest requests and internal communications across the property.

Key Responsibilities

Communication Centre Operations

• Supervise the day-to-day operations of the Guest Service Centre and Communication Centre.
• Ensure all incoming and outgoing calls, messages, and guest requests are handled accurately and professionally.
• Monitor communication systems and operational platforms to maintain service efficiency.
• Lead shift operations and support service continuity during peak periods.

Guest Service & Service Recovery

• Ensure prompt handling of guest enquiries, requests, and feedback.
• Manage guest concerns professionally and coordinate effective service recovery actions.
• Follow up on guest issues to ensure satisfaction and maintain high service standards.
• Support personalised guest experiences by maintaining accurate guest information and preferences.

Team Leadership & Development

• Guide, coach, and motivate the Operator team to achieve service excellence.
• Conduct daily briefings, shift handovers, and operational updates.
• Support recruitment, onboarding, training, and performance development initiatives.
• Monitor service quality and provide regular feedback to team members.

Operational Coordination

• Liaise closely with Housekeeping, Engineering, Front Office, Food & Beverage, and other departments to ensure timely fulfilment of guest requests.
• Coordinate VIP arrangements, special requests, and operational updates across teams.
• Ensure smooth communication flow throughout the hotel to support efficient operations.

Reporting & Performance Management

• Assist with workforce planning and scheduling to meet business demands.
• Prepare operational reports and monitor departmental performance indicators.
• Support cost control initiatives and efficient allocation of resources.
• Identify opportunities to improve service processes and operational effectiveness.

Compliance & Standards

• Ensure compliance with hotel policies, brand standards, and operational procedures.
• Maintain awareness of emergency, safety, and security protocols.
• Uphold confidentiality and professionalism in all guest and operational communications.

Requirements

• Minimum 2 years of supervisory experience within a luxury hotel or hospitality environment.
• Strong knowledge of guest service operations, call handling procedures, and hotel communication systems.
• Excellent leadership, communication, and interpersonal skills.
• Ability to multitask and perform effectively in a fast-paced environment.
• Familiarity with hotel systems, PMS platforms, and telephony systems is advantageous.
• Strong problem-solving skills with a guest-focused mindset.
• Flexible, proactive, and committed to delivering exceptional hospitality experiences.

Interested candidates kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]

Location: Orchard

Working Hours: 5 days work week, shift required

Salary: Up to $2700 + aws + flexi benefit + staff meals

Our client is a leading international hospitality company. Join their Housekeeping team and play an important role in ensuring the smooth daily operation of the hotel. As a Linen Attendant, you will be responsible for managing linen and uniform inventories, maintaining organised storage areas, and supporting operational departments with timely distribution of supplies to ensure exceptional guest service standards.

Key Responsibilities

Linen & Uniform Operations

• Receive, sort, issue, and store hotel linens and employee uniforms efficiently.
• Inspect uniforms and linens for damage, wear, or quality issues and arrange for cleaning, repairs, or replacement where necessary.
• Ensure all linen and uniform items are properly labelled, stored, and readily available for operational use.
• Maintain accurate records of linen circulation and uniform issuance.

Inventory & Stock Management

• Monitor stock levels of linens, uniforms, and housekeeping supplies.
• Assist with regular stock counts, inventory checks, and reconciliation exercises.
• Track linen usage and report shortages or discrepancies to supervisors.
• Support inventory control measures to minimise loss and wastage.

Operational Support

• Deliver linens, uniforms, and housekeeping supplies to various departments as required.
• Assist with guest room setup requests, including extra beds, baby cots, and additional linen requirements.
• Coordinate closely with Housekeeping and Laundry teams to ensure uninterrupted linen supply.
• Facilitate the efficient movement of clean and soiled linen throughout the hotel.

Housekeeping & Organisation

• Maintain cleanliness and organisation of the linen room, storage areas, and uniform room.
• Ensure proper segregation and handling of clean and used linen.
• Follow established procedures to uphold hygiene and quality standards.
• Keep storage areas neat, safe, and well-organised at all times.

Safety & Compliance

• Comply with workplace health, safety, and hygiene regulations.
• Handle equipment, chemicals, and cleaning materials responsibly.
• Report equipment faults, hazards, or safety concerns promptly.
• Follow hotel policies and operational procedures at all times.

Requirements

• Previous experience in housekeeping, laundry, linen room, or a similar role is advantageous.
• Strong organisational skills with good attention to detail.
• Able to work in a physically active environment and handle lifting duties when required.
• Positive attitude with a willingness to support team operations.
• Good communication and teamwork skills.
• Reliable, responsible, and able to work independently when required.
• Commitment to maintaining high standards of cleanliness and operational efficiency.

Interested candidates kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]

Location: Orchard

Working Hours: 5 days work week, shift required

Salary: Up to $2900 + aws + flexi benefit + staff meals

Our client is a leading international hospitality company. They are seeking a service-driven and experienced Bell Captain to oversee their Bell Desk and Concierge operations. In this leadership role, you will ensure seamless arrival and departure experiences, coordinate guest assistance services, and inspire your team to deliver outstanding hospitality that exceeds guest expectations.

Key Responsibilities

Guest Services & Hospitality Excellence

• Lead the delivery of warm, personalised, and professional guest experiences from arrival to departure.
• Ensure efficient luggage handling, room escorting, transportation arrangements, and concierge services.
• Anticipate guest needs and provide recommendations on dining, attractions, entertainment, and local experiences.
• Handle guest feedback, requests, and service recovery situations with professionalism and care.
• Ensure VIPs, returning guests, and long-stay guests receive tailored and memorable experiences.

Bell Desk & Concierge Operations

• Oversee the daily operations of the Bell Desk, Concierge, and transportation services.
• Coordinate luggage storage, deliveries, airport transfers, limousine bookings, and guest transportation requests.
• Ensure timely handling of guest mail, parcels, messages, and special requests.
• Maintain a professional, organised, and welcoming lobby environment.
• Monitor guest traffic flow and provide operational support during peak periods and special events.

Leadership & Team Development

• Supervise, motivate, and coach Bell Attendants and Concierge team members.
• Conduct daily briefings, shift handovers, and operational updates.
• Delegate duties effectively to ensure smooth operations and service excellence.
• Train and mentor team members to enhance performance and career development.
• Maintain high grooming, presentation, and service standards across the team.

Operational Coordination

• Work closely with Front Office, Housekeeping, Security, Engineering, and other departments to ensure seamless guest experiences.
• Maintain accurate records of guest requests, luggage movements, and transportation arrangements.
• Support manpower planning, scheduling, and departmental administrative tasks.
• Assist in implementing service enhancements and operational improvement initiatives.

Safety & Compliance

• Ensure safe handling and storage of guest belongings.
• Adhere to hotel policies, security procedures, and emergency protocols.
• Maintain confidentiality of guest information and uphold professional standards at all times.
• Promote a safe, secure, and positive working environment for guests and colleagues.

Requirements

• Diploma or certification in Hospitality Management or a related discipline preferred.
• Minimum 3–5 years of experience in Bell Desk, Concierge, Guest Services, or Front Office operations within a hotel environment.
• Previous supervisory or team leadership experience is an advantage.
• Excellent interpersonal, communication, and guest service skills.
• Strong leadership, organisational, and problem-solving abilities.
• Good knowledge of local attractions, dining, entertainment, and transportation services.
• Familiarity with hotel management systems and Microsoft Office applications.
• Ability to thrive in a fast-paced hospitality environment.
• Willingness to work shifts, weekends, and public holidays.

Interested candidates kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]

Location: Orchard

Working Hours: 5 days work week, shift required

Salary: Up to $2700 + aws + flexi benefit + staff meals

Our client is a leading international hospitality company. They are looking for a friendly, energetic, and service-oriented Bell Attendant to join their Front Office team. As one of the first faces guests encounter, you will play an important role in delivering warm hospitality, assisting with arrivals and departures, and ensuring every guest enjoys a seamless and memorable stay.

Key Responsibilities

Guest Arrival & Departure Services

• Welcome guests warmly upon arrival and provide assistance throughout their stay.
• Assist with luggage handling, storage, and delivery in a safe and professional manner.
• Escort guests to their rooms and introduce hotel facilities, amenities, and services.
• Support smooth check-in and check-out experiences by coordinating closely with the Front Office team.

Concierge & Guest Assistance

• Respond promptly to guest enquiries, requests, and special arrangements.
• Assist with transportation bookings, directions, restaurant recommendations, and local information.
• Handle guest parcels, messages, mail, and deliveries efficiently.
• Anticipate guest needs and provide personalised service whenever possible.

Lobby & Operational Support

• Maintain a welcoming, organised, and professional lobby environment.
• Support VIP arrivals, group check-ins, special events, and peak operational periods.
• Assist with luggage storage management and ensure guest belongings are handled securely.
• Coordinate with Housekeeping, Security, Concierge, and other departments to deliver seamless service.

Guest Experience Excellence

• Provide attentive and courteous service that exceeds guest expectations.
• Promote hotel facilities, dining outlets, and guest experiences when appropriate.
• Handle guest concerns professionally and escalate issues when necessary.
• Contribute to creating memorable and positive guest experiences at every touchpoint.

Safety & Teamwork

• Adhere to hotel safety, security, and operational procedures.
• Ensure safe handling of luggage and guest property.
• Maintain excellent grooming standards and professional conduct.
• Work collaboratively with colleagues to support daily hotel operations.

Requirements

• Previous experience in hospitality, guest services, concierge, or customer service is an advantage.
• Friendly, outgoing, and customer-focused personality.
• Strong communication and interpersonal skills.
• Physically fit and able to lift and transport luggage safely.
• Ability to work in a fast-paced environment and handle multiple priorities.
• Good organisational and teamwork skills.
• Willingness to work shifts, weekends, and public holidays.
• Familiarity with local attractions and hospitality services is a plus.

Interested candidates kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]

Location: Orchard

Working Hours: 5 days work week, shift required

Salary: Up to $2900 + aws + flexi benefit + staff meals

Our client is a leading international hospitality company. They are seeking an experienced and service-driven Chief Concierge to oversee the daily operations of their Concierge team. This role is responsible for ensuring seamless guest assistance services, maintaining operational excellence, and leading a team dedicated to delivering personalised and memorable hospitality experiences.

Key Responsibilities

Concierge Operations & Guest Services

• Manage the day-to-day operations of the Concierge department, ensuring smooth and efficient service delivery.
• Oversee guest requests relating to transportation, luggage handling, restaurant reservations, local recommendations, and special arrangements.
• Ensure all Concierge services are delivered in accordance with hotel standards and guest expectations.
• Maintain a strong presence within the lobby to engage with guests and support operational needs.
• Ensure VIPs, repeat guests, and long-stay guests receive personalised attention and service.

Guest Experience & Service Excellence

• Anticipate guest needs and provide tailored recommendations on dining, attractions, entertainment, and local experiences.
• Handle guest feedback, concerns, and special requests professionally and effectively.
• Ensure seamless coordination of airport transfers, transportation bookings, and other guest arrangements.
• Maintain comprehensive knowledge of local attractions, events, and hospitality offerings to enhance the guest experience.

Team Leadership & Development

• Lead, coach, and develop the Concierge team to consistently deliver outstanding service.
• Conduct daily briefings, provide operational guidance, and ensure effective communication within the department.
• Manage team scheduling and manpower allocation to meet business demands.
• Monitor team performance and provide ongoing coaching and support.
• Uphold professional grooming, presentation, and service standards across the team.

Operations & Coordination

• Work closely with Front Office, Housekeeping, F&B, Engineering, and other departments to ensure smooth guest experiences.
• Ensure accurate communication of guest preferences, requests, and operational updates.
• Oversee concierge records, guest information, and departmental documentation.
• Ensure concierge resources, systems, and processes remain updated and effective.

Compliance & Safety

• Ensure compliance with hotel policies, procedures, and brand standards.
• Adhere to safety, security, and emergency response protocols.
• Ensure proper handling of guest belongings and confidential information.
• Maintain a professional, safe, and guest-focused environment at all times.

Requirements

• Diploma or higher qualification in Hospitality Management or a related discipline.
• Minimum 3–5 years of experience in Concierge, Guest Services, or Front Office operations, including at least 2–3 years in a supervisory role.
• Strong knowledge of Singapore's attractions, dining scene, transportation network, and hospitality offerings.
• Excellent communication, interpersonal, and guest relations skills.
• Proven leadership ability with experience managing and developing teams.
• Strong organisational skills and ability to manage multiple priorities in a fast-paced environment.
• High level of professionalism, integrity, and attention to detail.
• Fluent in English; additional language skills are an advantage.
• Willingness to work shifts, weekends, and public holidays.

Interested candidates kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]

Join an exciting new hospitality concept and play a key role in shaping the bar experience from the ground up. We are seeking a passionate and talented Bartender to deliver exceptional guest experiences, craft memorable drinks, and bring energy to one of Singapore's most anticipated luxury lifestyle hotel openings.

Responsibilities:

• Prepare and serve cocktails, wines, spirits, and beverages
• Deliver exceptional guest experiences and personalised service
• Maintain bar cleanliness, stock levels, and operational standards
• Work closely with the team to create a vibrant bar atmosphere

Requirements:

• Passion for cocktails, hospitality, and guest service
• Previous bartending experience preferred
• Positive attitude and ability to thrive in a fast-paced environment

Salary: $2,600 - $3,200

Working Location: Orchard

To apply, kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Chan Zi Hui

EA Registration No.: R1220899

EA License No.: 25C2695

About Company:

Our client is a newly opened restaurant located in a 4-star hotel at Central of Singapore. With head chef from Tokyo, Japan, they are offering wonderful Japanese and French fusion cuisine.

Job Description:

- To support the head chef on breakfast buffet operation

- Contribute to kitchen standards, line cooking, food preparation, and dish plating

- Assist in managing kitchen stock and ingredient organization

- Assist in monitoring food and product orders, minimizing waste through detailed records

- Assist in food preparation and presentation, ensuring exceptional quality

- Assist in maintaining kitchen organization, staff development, and training opportunities

- Ensure the safe and proper use of kitchen equipment at all times

- Uphold high cleanliness standards in and around the workstation, adhering to health and sanitation regulations

- To take on any other tasks as reasonably assigned by the direct reporting superior and/or company

Job Requirements:

- At least 3 years of cooking experience in restaurant or hotel settings

- Experienced in preparing breakfast buffet or mass cooking using ovens and fryers

- Experienced in inventory management, food ordering, and shift scheduling will be an added advantage

- Willing to work on weekends and Public Holidays

- Able to start working at 3am

- Strong attention to detail and a commitment to maintaining food quality standards

Compensation:

- Working Location: 3 mins walking distance from MRT Chinatown

- Working hours: 3am - 1pm

- Working days: 5 days/week (shift rotational)

- Transport claimable (during times when public transportation is not running)

- Annual Leave, Medical Leave, Opportunities for career advancement

- The opportunity to work in a prestigious 4-star hotel setting