Total 340 job vacancies in Singapore

Company Overview

Nexus Bridge AI Pte. Ltd. is a Singapore-based digital growth and AI solutions company focused on helping local businesses improve customer acquisition and revenue growth through TikTok local services, short-form video content, merchant onboarding, and AI-powered marketing.

Job Summary

Lead TikTok Growth & Creator Operations to build scalable frameworks for content growth, creator management, merchant branding, and operational excellence supporting Singapore and regional expansion.

Responsibilities

Content Growth & Strategy

• Develop and implement TikTok content growth frameworks to increase audience engagement and conversion rates
• Establish traffic acquisition methodologies to drive targeted customer inflows
• Design scalable content systems to support sustained growth and performance improvements
• Analyze content performance data to optimize conversion outcomes

Merchant IP Development

• Create merchant personal branding strategies to enhance market presence
• Develop merchant IP positioning frameworks to differentiate offerings
• Design content-to-revenue growth models that link content efforts to business results

Creator & Influencer Operations

• Recruit and manage creators and influencers to build a robust creator ecosystem
• Develop and deliver creator training frameworks to enhance creator capabilities
• Establish creator performance management systems to monitor and improve output
• Build scalable creator operation SOPs to standardize processes and increase efficiency

TikTok Local Services Operations

• Develop merchant growth methodologies tailored to TikTok local services
• Design customer acquisition frameworks to expand merchant reach
• Establish SOPs for TikTok vouchers and local services to ensure operational consistency

Training & Capability Development

• Train local employees and operational teams to build internal capabilities
• Develop comprehensive internal SOP documentation for operational clarity
• Conduct workshops and training sessions to transfer industry best practices
• Implement proven operational methodologies adapted to the Singapore market

Industry Research & Innovation

• Monitor emerging trends within TikTok, Douyin, and short-form video ecosystems to identify innovation opportunities
• Identify new growth opportunities and content models to maintain competitive advantage
• Introduce and adapt proven operational methodologies for local market success

Required competencies and certifications

• Minimum 5 years of experience in short-form video operations, content strategy, creator management, or digital growth
• Strong understanding of content growth systems and customer acquisition methodologies
• Experience managing teams and training personnel
• Ability to develop operational frameworks and SOPs
• Strong project management and execution capabilities

Preferred competencies and qualifications

• Experience with TikTok, Douyin, creator ecosystem, or local services operations
• Expertise in merchant IP development
• Experience managing creator networks
• Knowledge of TikTok Local Services operations
• Familiarity with short-form video growth systems
• Experience in China market content operations
• Involvement in cross-border digital growth projects

Other Information

• Location: Singapore
• Employment Type: Full-Time
• Monthly Salary: SGD 13,000 – SGD 15,000
• Application: Please submit your resume and relevant project portfolio to: hello@nexusbridgeai.sg

• can work on public holidays
• can stand and work for long hours
• can work on shifts/change of shifts
• have relevant degree/diploma
• keen and hardworking
• can drive
  
• Hiring, training, supervising, and evaluating employees.
• Preparing employee work schedules.
• Addressing employee disputes, questions, and concerns.
• Ensuring all staff adhere to safety standards, company policies, and procedures.
• Managing and accounting for all money-handling procedures.
• Ordering, recording, and managing inventory.
• Ensuring the shop is adequately stocked, clean, and visually appealing.
• Motivating employees to reach sales goals and provide excellent customer service.
• Handling customer complaints.

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use it to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase the quality of customer service

Requirements

• Proven work experience as a manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organizational skills
• Able to work on weekend and public holiday
• Able to work longer hours with prolonged period of standing.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

Roles & Responsibilities

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

Job Responsibility :

Team and People Management

• Lead and manage internal/ external stakeholders to ensure effective account management and operation efficiencies

• Highlight and share best practices within the team to ensure consistency and continuity in operational excellence approach

• Drive automation and continuous improvement initiatives to increase productivity within the team

• Work and communicate with various teams based around the region

Customer Management

• Responsible to assist in managing the daily operations (execution plan, utilization management, knowledge management and communications). Ensure team actively engage assigned customers in business + performance reviews

• Monitoring KPI, including tracking of overall improvement goals and outcomes. Execute process improvement/ initiative across countries to improve KPIs situationally

• Identify opportunities to improve the operations, proactively reinforce and iterate on our processes and create standardized business processes that result in increase of performance and provide negotiation of difficult matters to drive outcomes

• Work closely with internal and external stakeholders to support business growth and development.

• Optimize data/data flows and operational reporting

• Strategic planning based on forecast, especially on peak period.

• Responsible for analysing, mapping and documenting the current and future requirements and processes, as part of a defined standardization framework and alignment across the region.

• Assist in the preparation of the QBR decks.

• Working closely with implementation team for Project management and execution to ensure smooth on boarding process

• Well verse with overall APAC market updates and call out to customer with mitigation plan

• Ad hoc duties as required

Job Requirements

• Proven track record of operating independently, demonstrating creativity, maintaining organization, strong attention to detail, and managing multiple tasks simultaneously.

• Excellent communication skills, with a keen ability to synthesize crucial information to deliver to key stakeholders.

• Strong people skills and the ability to engage on all levels of the organization.

• Experience with creating organizational consensus and managing deadlines with a strong sense of urgency.

• Ability to identify inefficiencies and create process improvement through standardization and policies.

• Ability to work in a fast-paced environment and openness to working in ambiguity.

• Strong sense of problem solving and proactive approach.

. This role is require to communicate with client and counter part in China region

Working hours:

Mon to Fri 8.30pm - 6pm

Job Description

Responsible for overseeing all aspects of the restaurant operations, by exercising demonstrated knowledge and experience in Food and Beverage management, including but not limited to, developing business, increasing profitability, staffing, budget and forecast

management.

STRATEGIC PLANNING

• Responsible for financial performance of at least 2 brands, including profit & loss and implement appropriate cost control measures
• Manage the brand’s budget and forecasts to meet or exceed management expectations
• Develop and recommend business marketing plan to increase sale
• Plan, direct and coordinate future outlet openings

OPERATIONS MANAGEMENT

• Oversee the daily operations of at least 2 brands
• Maintain and improve the overall performance of the brands on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for restaurant patrons
• Drive operational efficiencies across outlet by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Establish operational procedures and standards to ensure service quality and ensure full compliance to the organisation’s SOPs, policies and service standards
• Maintain product and service quality standards by conducting ongoing evaluations, investigating complaints, and initiating corrective actions
• Manage supervise and groom a team of area managers, restaurant managers, supervisors and service staff to ensure maximum utilization of manpower allocated
• Any other jobs or duties assigned by the General Manager, Operations from time to time.

About the Role

We are seeking an experienced and organized Project Manager to lead cross-functional projects from initiation to delivery. The ideal candidate will be responsible for planning, coordinating, and managing resources to ensure projects are completed on time, within scope, and within budget while meeting business objectives.

Key Responsibilities

• Define project scope, goals, timelines, and deliverables
• Develop and manage detailed project plans and schedules
• Coordinate cross-functional teams including Product, Engineering, Design, QA, and Business stakeholders
• Monitor project progress and proactively manage risks, issues, and dependencies
• Facilitate project meetings, status updates, and stakeholder communications
• Ensure projects are delivered on time, within budget, and aligned with quality standards
• Track project performance using appropriate tools and methodologies
• Manage changes to project scope, schedule, and costs
• Support Agile/Scrum ceremonies where applicable
• Prepare project documentation, reports, and presentations for management
• Drive continuous improvement in project management processes and team collaboration

Required Qualifications

• Bachelor’s degree in Business, Information Technology, Engineering, or related field
• 5+ years of experience in Project Management or related role
• Strong leadership, communication, and organizational skills
• Experience managing cross-functional teams and multiple projects simultaneously
• Familiarity with Agile, Scrum, or Waterfall methodologies
• Proficiency in project management tools such as Jira, Trello, Asana, MS Project, or similar
• Strong problem-solving and decision-making abilities
• Ability to work effectively in a fast-paced environment

Preferred Qualifications

• PMP, PMI-ACP, Scrum Master, or related certification
• Experience managing software development or digital transformation projects
• Understanding of SDLC and product development lifecycle
• Experience working with remote or international teams
• Knowledge of budgeting and resource planning

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

JOB SUMMARY

Supports the successful execution of all operations in hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

CORE WORK ACTIVITIES

Supporting Operations Team

• Ensures that goals are being translated to the team as they relate to guest tracking and productivity.

• Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.

• Assists in ensuring that the team has the capabilities to meet expectations.

• Leads by example demonstrating self-confidence, energy and enthusiasm.

• Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Supporting Property Operations Function(s)

• Follows property specific second effort and recovery plan.

• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

• Takes proactive approaches when dealing with employee concerns.

• Extends professionalism and courtesy to employees at all times.

• Communicates/updates all goals and results with employees.

• Meets at least semi annually with staff on a one-to-one basis.

• Assists/teaches the team scheduling against guest and hours/occupied room goals.

• Performs hourly job functions as needed.

Managing and Monitoring Activities that Affect the Guest Experience

• Provides excellent customer service by being readily available/approachable for all guests.

• Takes proactive approaches when dealing with guest concerns.

• Extends professionalism and courtesy to guests at all times.

• Responds timely to customer service department request.

• Ensures all team members meet or exceed all hospitality requirements.

Assisting in Managing Profitability

• Assists in performing required annual Quality audit with GM.

• Ensures a viable key control program is in place.

• Understands financial statements, sales and activity reports, and other performance data.

Conducting Human Resources Activities

• Interviews and assists in making hiring decisions.

• Receives hiring recommendations from team supervisors.

• Ensures orientations for new team members are thorough and completed in a timely fashion.

Other Tasks

• Any other duties/tasks as assigned by management.

To lead, manage, and oversee all construction activities on-site, ensuring that the project is executed safely, on schedule, within budget, and in accordance with design specifications, quality standards, and client requirements.

Responsibilities

Business Development & Coordination with the Business Development Department

· Liaise with clients and look for new opportunities, then give feedback to BDD for follow-up.

· An opportunity for other discipline services to clients to explain and brief about value-added service to clients to supply if any.

Proposal preparation and coordination with the proposal team.

· Feedback lesson learnt from previews project to tender team for future cost estimation.

· Leading the project (VO) proposal preparation in the project.

· Tack over the project after award, initial on the project handover from the proposal team.

· Advise and evaluate the cost optimisation to the engineering team if any engineering issues at the site.

· Provide recommendations on the constructability/Engineering optimization.

· Follow up on the material selection and technical.

Client Management & coordination.

· Attending all client meetings regularly.

· Operational problems and minimize delay.

· Coordinate with the client’s team to address any construction and commercial issues at the site.

· Understanding client needs and working closely with the client to address potential issues.

· Attending the daily coordination meeting with inter-discipline leaders for smooth execution of work.

Construction Planning Execution and QS Management.

· Allocate capital and human resources to productivity. Supervise and implement project expenses, other assets and recourse within budget.

· Review and monitor the construction activity schedule including the analysis of costs, progress and other productivity data (3S, 5M)

· Set the project PI before starting the work for major activities, collect the actual data for analysis and adjust the work to achieve a more effective project set PI. Follow up with QS for any variation order (VO) proposal submission until the client approves.

· Assign the DWI to the individual supervisors and ensure that the DWI has been reported every day before closing the daily activities.

· Lead and control the workman to carry out tasks for the E&I - installation works.

· Building a sense of teamwork and commitment by leading in a manner that encourages and values each person’s uniqueness.

· Implement and execute new work methods in E&I-relevant works. Review with IFC quantity & price schedule periodically with the QS team.

• To increase subscription revenue, find new markets, accounts, and market niches.
• Follow up with incoming leads and use outreach to proactively create new opportunities.
• Create and deliver presentations, discussions, and sales proposals.
• Work together with local and international sales teams to coordinate projects and exchange best practices.
• Contribute to reporting and sales insights while keeping correct CRM data.
• Maintain a high level of customer satisfaction and always present the business in a professional manner.
• Find and seize new business possibilities to increase corporate subscriptions.
• Promote and market the whole publication portfolio in all pertinent businesses.
• Sustain and grow ties with current corporate clients, including renewals and upselling.
• Oversee your own pipeline and meet monthly KPIs and sales goals.
• Establish trusting connections with decision-makers and have a thorough grasp of client demands.
• Promote the company's goods as value-driven solutions for businesses and professionals.

Requirements:

• Experience in customer-facing positions, account management, or B2B sales
• A track record of establishing connections and closing agreements
• Strong business acumen and the capacity to spot expansion prospects
• A customer-focused strategy that emphasizes long-term value
• Outstanding communication abilities and the capacity to interact with people at all levels and in many industries
• Knowledge of CRM systems

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Supports the successful execution of all operations in hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

CORE WORK ACTIVITIES

Supporting Operations Team

• Ensures that goals are being translated to the team as they relate to guest tracking and productivity.

• Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.

• Assists in ensuring that the team has the capabilities to meet expectations.

• Leads by example demonstrating self-confidence, energy and enthusiasm.

• Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Supporting Property Operations Function(s)

• Follows property specific second effort and recovery plan.

• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

• Takes proactive approaches when dealing with employee concerns.

• Extends professionalism and courtesy to employees at all times.

• Communicates/updates all goals and results with employees.

• Meets at least semi annually with staff on a one-to-one basis.

• Assists/teaches the team scheduling against guest and hours/occupied room goals.

• Performs hourly job functions as needed.

Managing and Monitoring Activities that Affect the Guest Experience

• Provides excellent customer service by being readily available/approachable for all guests.

• Takes proactive approaches when dealing with guest concerns.

• Extends professionalism and courtesy to guests at all times.

• Responds timely to customer service department request.

• Ensures all team members meet or exceed all hospitality requirements.

Assisting in Managing Profitability

• Assists in performing required annual Quality audit with GM.

• Ensures a viable key control program is in place.

• Understands financial statements, sales and activity reports, and other performance data.

Conducting Human Resources Activities

• Interviews and assists in making hiring decisions.

• Receives hiring recommendations from team supervisors.

• Ensures orientations for new team members are thorough and completed in a timely fashion.

Other Tasks

• Any other tasks as assigned by management.

Job Description:

• Oversee entire project, including Mechanical, Electrical services and Architectural works
• Report to Project HOD/ Project Sponsor/ Directors and communicate with all team members
• Prepare cost budget and negotiate with all sub-contractors on scope of works and final cost
• Assemble, coordinate project staff, and provide direction and support to project team
• Delegating tasks on the project to employees best positioned to complete them
• Hold regular client meeting/ subcon meeting, prepare weekly report and MS project macro and micro schedule for all trades
• Coordinate, instruct, and update individual services
• Plan and coordinate between client, main contractor, colleagues, sub-contractors, and vendors to schedule and sequence of work
• Ensure deliverables are according to specification and drawing
• Ensure team update as-built drawing according to individual services
• Ensure team members understand and perform the requirement according to the local standard and comply to the authority's requirement
• Responsible for all safety requirements and carry work with good safety practice
• Review and monitor submission of material and drawing
• Identify possible technical problems, and propose solutions
• Carry out pre-inspection with trades sub-contractors
• Ensure preparation for Operational Maintenance manual
• Oversee testing and commissioning according to standard and client's requirement
• Building good working relationships with clients
• Prepare, submit, and ensure variation orders are agreed with client/ consultants
• Close up final account with clients and all sub-contractors

Job Requirements:

• Degree in Mechanical Engineering with minimum 5 years experience in mechanical, electrical or architectural discipline
• Experiences with Architectural discipline will be advantageous
• Well versed in CAD drawing, MS Excel, MS Word, MS Project and MS PowerPoint
• Customer-oriented and good leadership skills
• Good understanding of construction contracts
• Experience in Additional & alternation project/ Fit-out work is a plus
• CSCPM / Risk Management preferably
• Experience in Additional & alternation project/ Fit-out work is a plus

CASA STEFANO RICCI

Position: Lounge Manager

Job Summary

As a Club Lounge Manager, you’ll oversee and direct all aspects of the Club Lounge function to deliver a memorable service to guests not limited only to club lounge and exceeds their expectations.You’ll also assist to create a warm atmosphere that makes our guests feel athome in any location and achieve the highest possible guest satisfaction to current and future VIP. Including recommending wine varieties to our guests, supervising wine serving and collaborating with winemakers to renew our selections and achieve better prices.

Maintain exceptional high customer service levels and sales through regular reviews of customers preferences in order to ensure that the unit provides quality service to its customers thereby generating substantial revenues for Casa Stefano Ricci Lounge.

To be qualified forthis role, you should have relevant experience in sales, hospitality, or a vineyard and be available to work during business hours.

Accountabilities

• Create and update the wine list in coordination with chefs and the Food and Beverage staffs.
• Recommend food and wine pairings.
• Advise guests on wines based on their personal tastes and food choices.
• Inform guests about different varieties of wines and prices.
• Ensure wines are served at the right temperature and within the proper glassware.
• Store open bottles properly to maintain strong taste.
• Manage the wine cellar and ensure it’s fullystocked.
• Train staff on available wines.
• Negotiate purchase prices with vendors.
• Comply with all health and safety regulations.

Operational

• Develop strategies for increasing sales and profitability for the lounge.
• Maintains excellent relationships with guests and clients as well as other departments.
• Oversees staff daily scheduling and team training.
• Motivate, coach, mentor and develop frontline (hourly) and management staff.
• Ensure full compliance to lounge operating controls, SOP’s, policies,training programs, including all required certifications, procedures, andservice standards.
• A strong understanding of P&L statements and the ability to foresee potential budget variances and react with impactful strategies.
• Manage on-going profitability of the lounge, ensuring cost effectivenessand guest satisfaction targets are exceeded.
• Initiate and develop improvement actions plans and carry out costs savings.
• Achieve company and client financial targets and goals.
• Uphold and elevate high standards regarding health, safety, and cleanliness.
• Ensure lounge standards are met including compliance with company food and safety programs.
• Report and track maintenance issues within the lounge.
• Closely monitor lounge reports daily and make decisions accordingly.Prepare monthly reporting for ownership and other stakeholders.
• Ensure all decisions are made in the best interest of the lounge and partnerships.
• Establishes a safe work environment for employees by performing safety audits and inspections, conducting safety-related training, and maintainingon-going communications with employees.
• Other duties as assigned by the HQ/Management.

Requirements and skills

Certification as a Sommelier or Degree in Hospitality Management, Business Administration, or a related field.

Maintain highest standards of professionalism,ethics, grooming and attitude towards staff and guests.

Excellent communication skills and interpersonal skills.

Possess a strong command of both written and spoken English and Mandarin, enabling effective communication with a diverse range ofcustomers, stakeholders, and business partners.

Excellent customer relationship management skills,with the ability to build and maintain strong, long-term client relationships.

IT proficiency in MS Office applications and hospitalities systems.

Strong team player, whilst still having the ability to work independently.

Ability to multi-task in a demanding environment.

Ability to create tasty food and wine pairings.

Extensive knowledge ofdifferent wines and which regions produce each type.

Availability of working during opening hours, including weekends and holidays.

Flexibility to travel occasionally to meet with wine producers and visit wine-tasting events.

We offer attractive benefits such as 5 days week, Flexible Work Arrangement, AWS, Variable Bonus etc. to successful candidate.

Job Description:

• Review sales handover budget to project department with reference to standards in compliance with the company policies, statutory requirements and contract specifications.
• Ensure project life cycle operation within budget and accordance to ISO set out.
• Monitor and guide engineer on project life cycle implementation from time to time including:

1) Project Planning & Scheduling, preparation and monitoring.

• Outlines the project goals, deliverables, tasks, and sets the acceptance criteria.
• Identifies the necessary personnel, vendors, and tools
• Develops detailed financial estimates, Work Breakdown Structures (WBS), and timelines (e.g., using MS Project) or similar Project Management Tools.
• Plan Quality Control: Acts as an internal quality control check, ensuring deliverables meet stage-gate and organizational standards.
• Plan Issue Resolution: Navigates complex roadblocks, resolves team conflicts, and handles change requests.
• Plan Status Reporting: Develops and delivers progress metrics and reports to management& executives, and clients.

2) Project submission (Documents & Drawing) progress.

3) Material procurement process.

4) Variation work quotation submission.

5) System implementation design.

• Monitor site progress to ensure in line with project schedule. Identify potential or actual causes of delay and take preventive or remedial actions. Monitor compliance with Workplace Safety and Health (WSQ) policies and practices.
• Conduct weekly project meetings with the project team and submit MOM to the project director.
• Prepare cost estimates and monitor progress claim, interim certificate and issue payment response.
• Review submission of internal submission including Material requisition, weekly labor report, staff claims, forecast and etc.
• Attending commercial & technical meeting, Coordinate and work with stakeholders, external parties and customers.
• Coordinate with the engineering team to discuss work procedures, scope, scheduling, work sequence. Ensure all the FAT, testing and commissioning, training, and handover projects on time.
• Provide guidance and training to the engineers and supervisors and ensure they follow company procedures, rules, and regulations to perform their duties.
• Monitor and control project activities to ensure the project is completed on schedule and within budget. Identify potential or actual causes of delay and take preventive or remedial actions.
• Ensure all the equipment procurement and delivery to the site within the schedule.
• Ensure all the Variation Orders and Quotations are submitted on time to obtain the approval for the assessment of the Variation Order and submit the claim accordingly.
• Submit the weekly progress report, quarterly forecast revenue, and half-yearly budget review.
• Develop project schedules in compliance with customer requirements, deadlines and/or milestones; develop mechanisms to track schedule progress in the field.
• Manage project cash flow to ensure positive cash flow and stock control.
• Ensure all the payment responses are received on time and no overdue payment from the main contractor/client.
• As and when to take on new assignments.

Requirements:

• Degree/ Diploma in Electrical & Electronics Engineering equivalent.
• Minimum 5 years of relevant working experience.
• Experience in Security card Control System, PA, Fire Alarm System, CCTV, Structure cabling, AV System etc.
• Experience in Cyber security documentation/ Implementation.
• A self-starter, comfortable working independently and taking a high level of responsibility
• Resilience, entrepreneurship spirits, self-direction, risk-taking and adaptability
• Innovative thinking, thinking outside the box, resourceful problem solver
• Excellent leadership, communication and interpersonal skills.

What we offer:

• Flexible Work Arrangement

• 5 days week

• Medical benefits

• Annual Wages Supplement

• Performance Bonus

• Insurance

• Company transport provided at Admiralty and Sengkang MRT

Roles & Responsibilities

• Operational Management
  Oversee day-to-day restaurant operations to ensure smooth and efficient service.
  Maintain high standards of food quality, hygiene, cleanliness, and customer service.
  Ensure compliance with NEA, SFA, and MOM regulations and licensing requirements.
• Financial & Business Management
  Prepare and manage budgets, forecasts, and cost control measures.
  Monitor P&L, revenue performance, and implement strategies to meet financial targets.
  Analyse sales reports and customer feedback to improve profitability.
• Staff Management
  Lead, train, and motivate staff across all departments.
  Schedule shifts, manage manpower planning, and oversee hiring processes.
  Conduct performance reviews and implement staff development plans.
• Customer Experience
  Ensure an exceptional guest experience at all times.
  Handle customer feedback and complaints professionally and promptly.
  Promote customer loyalty and implement service improvement initiatives.
• Inventory & Supply Chain
  Oversee procurement, inventory management, and supplier relationships.
  Monitor food cost, wastage, and ensure stock levels are properly maintained.
• Marketing & Brand Management
  Collaborate with marketing teams on promotional activities and campaigns.
  Maintain brand standards and promote the restaurant's image and reputation.

Job Summary

We are seeking a Marketing Manager (AI Products) to lead strategic marketing initiatives that drive adoption, awareness, and growth of AI solutions. You will bridge technology and market needs, positioning products effectively in a competitive landscape.

Responsibilities

• Develop and execute multi-channel marketing strategies to increase adoption and awareness of AI products
• Conduct market research and competitive analysis to identify customer needs and market opportunities
• Collaborate with product, sales, and engineering teams to align marketing campaigns with product development and business objectives
• Lead branding, messaging, and positioning efforts to differentiate AI products in the market
• Manage digital marketing campaigns including SEO, SEM, social media, and content marketing to maximize reach and engagement
• Organize and execute product launches, events, and webinars to engage customers and partners
• Track, analyze, and report on campaign performance, providing actionable insights for continuous improvement
• Mentor and manage a marketing team to foster creativity, accountability, and professional growth

Required competencies and certifications

• Strong knowledge of digital marketing tools and analytics platforms to optimize campaign effectiveness
• Excellent communication and storytelling skills to translate complex AI concepts into clear customer value propositions
• Proven ability to manage product marketing and campaigns with measurable business impact

Preferred competencies and qualifications

• Experience in B2B technology marketing, SaaS, or AI-driven products

Key Responsibilities:

• To oversee projects undertaken by the Group within schedule, cost, and quality.
• Responsible to manage each phase of project from design to completion and ensuring efficient use of resources.
• Liaise with the clients, sub-contractors and consultants on all project matters and ensure engineers, supervisors and foremen meets client and regulatory requirements.
• Verify payment, settle site disputes and planning for site facilities.
• Create and maintain comprehensive project documentation.
• Ensure Environmental, Safety and Health practices are always carried out.

Requirements:

• Degree in Civil Engineering, preferably recognizable by Institute of Engineers Board, Singapore.
• 2 to 5 years of relevant experience as Project Manager in Construction Industry especially on Civil Engineering.
• Entry level candidates will be considered for Project Engineer role.
• Preferably own transport with Class 3 or Motorbike driving license.

Company location: 865 Mountbatten Road, #5-08, Katong Shopping Centre, Singapore 437844

Job Description

The trainee will support Lumera’s marketing, branding and e-commerce activities under the guidance of the Business Development Director.

Key responsibilities include:

• Assist with product descriptions, social media captions, FAQs and customer education content.

• Support website, marketplace and social media content updates.

• Help prepare launch and post-launch marketing materials.

• Maintain consistent brand messaging across online platforms.

• Conduct basic competitor and market research.

• Review customer feedback and online engagement.

• Coordinate with designers, service providers and internal stakeholders where required.

• Prepare simple marketing summaries and improvement suggestions.

Job Requirements

• Singapore Citizen or Permanent Resident aged 40 and above.

• No direct marketing experience required.

• Candidates with experience in administration, sales, customer service, retail or operations are welcome.

• Able to communicate clearly in English.

• Comfortable using basic computer applications and online platforms.

• Willing to learn about digital marketing, branding and e-commerce.

• Organised, responsible and open to guidance.

GOODWOOD PARK HOTEL PRIVATE LIMITED

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Front Office Department.

Reporting to the Senior Front Office Manager, your job responsibilities include, but not limited to:-

Primary Responsibilities

• Assist the Senior Front Office Manager/ Front Office Manager to oversee the daily operations of the Front Office.

• Lead, supervise, and motivate Front Office staff, including conducting daily briefings, monitoring grooming standards, and providing training and coaching.

• Deliver exceptional guest experiences by handling guest feedback, complaints, requests, and VIP arrangements professionally and promptly.

• Coordinate room allocations, VIP arrivals, group check-ins, amenities, and special requests to ensure guest satisfaction.

• Conduct regular inspections of guest rooms, public areas, and hotel facilities to maintain service, cleanliness, and safety standards.

• Handle emergency situations, guest incidents, security matters, and fire & safety procedures in accordance with hotel policies.

• Support revenue generation through room upselling, promotion of hotel facilities, and enhancing overall guest engagement.

Requirements

• Minimum 3 years of relevant experience in similar capacity.

• Diploma or Degree in Hospitality, Hotel Management, Tourism, or a related field.

• Excellent communication and interpersonal skills with a guest-centric mindset.

• Ability to handle guest complaints and operational challenges effectively under pressure.

• Able to perform shift work, including weekends, public holidays, and night shifts when required.

• Strong knowledge of hotel operations, guest service standards, and safety procedures.

For more information, please visit www.goodwoodparkhotel.com for more information.

Please be informed that only shortlisted candidates will be notified.

Company Overview

Wenetgroup Ltd is an enterprise management consulting firm with headquarters in Taipei and offices in America, Japan, Malaysia, and Singapore. We specialize in business branding, marketing, integrated management, talent cultivation, and professional services including project and event management.

Job Summary

We are seeking a highly organized, proactive, and detail-oriented Household Manager to oversee the daily operations of a private household. The role involves managing household schedules, supervising staff, coordinating maintenance works, handling administrative matters, and ensuring the smooth running of the residence in accordance with the family’s standards and requirements.

Key Responsibilities

1. Household Operations & Administration

• Manage the household schedule and calendar for the Chairman/CEO and family members.
• Arrange appointments for both personal and professional matters.
• Handle household bills, payments, records, and other administrative duties.
• Run errands and complete ad hoc tasks as required.
• Maintain proper records of household documents, invoices, approvals, service reports, photos, vendor lists, and maintenance history.

2. Staff Supervision & Resource Planning

• Supervise and coordinate household staff, including housekeepers, private chefs, nannies, drivers, and other service personnel.
• Plan and manage staff rosters, manpower arrangements, and shift schedules.
• Monitor household inventory and ensure essential supplies are well maintained and replenished.
• Ensure household staff follow established standards, procedures, and daily routines.

3. Household Maintenance & Facilities Management

• Schedule, coordinate, and supervise home maintenance, servicing, repair works, cleaning, pest control, replacements, and other facilities-related matters.
• Liaise with building management, landlords, contractors, vendors, and service providers regarding maintenance and operational matters.
• Monitor ongoing maintenance or renovation projects to ensure timely completion and quality standards are met.
• Ensure the residence is kept in excellent, safe, clean, and functional condition at all times.

4. Vendor Sourcing & Procurement

• Source suitable vendors, contractors, service providers, and suppliers.
• Obtain quotations, compare costs, and prepare recommendations for approval.
• Source and propose suitable household items, furnishings, fixtures, appliances, and equipment, taking into consideration functionality, durability, cost, and aesthetics.
• Coordinate purchases, deliveries, installations, and follow-up services where required.

5. Event, Travel & Personal Support

• Assist in planning, organizing, and coordinating household events, gatherings, and private functions.
• Provide support for business trips, including arranging domestic/local flights, transportation, accommodation, and any required local setup.
• Coordinate logistics and ensure all arrangements are completed smoothly and efficiently.

6. SOP & Household Management Documentation

• Prepare, maintain, and update household management SOPs and manuals.
• Develop and manage equipment manuals, inventory lists, vendor lists, maintenance checklists, and daily operational checklists.
• Ensure household procedures are clearly documented and consistently followed.

Requirements

• Prior experience as a Household Manager, Estate Manager, Personal Assistant, Butler, or similar role is preferred.
• Strong organizational, coordination, and problem-solving skills.
• Ability to manage multiple tasks and priorities efficiently.
• Good communication and vendor management skills.
• High level of discretion, professionalism, and confidentiality.
• Able to supervise household staff and coordinate with external parties effectively.
• Hands-on, resourceful, and able to work independently with minimal supervision.
• Flexible and willing to support ad hoc household or family-related matters when required.

Preferred Qualities

• Detail-oriented and service-minded.
• Reliable, responsible, and trustworthy.
• Strong sense of urgency and follow-through.
• Able to maintain high household standards.
• Presentable, professional, and calm under pressure.

Job Summary

We are seeking a dynamic and results-driven Retail Manager to oversee daily store operations, lead a high-performing team, and drive revenue growth. The ideal candidate will optimize inventory, elevate customer service standards, and execute strategic merchandising to consistently meet and exceed business targets.

Key Responsibilities

Operational Excellence & Financial Performance

• Drive Business Growth: Lead daily operations to consistently achieve sales, gross profit, and key business targets.
• Sales floor Leadership: Oversee active floor operations to maximize sales conversions and maintain exceptional service standards.
• Commercial Merchandising: Execute impactful visual merchandising and promotional strategies to boost customer footfall and revenue.
• Reporting & Compliance: Generate operational reports, manage administrative paperwork, and lead accurate stock-take procedures.

Team Leadership & Talent Development

• Workforce Management: Manage staff scheduling, duty rosters, promoter allocations, and daily floor coverage.
• Performance Coaching: Track individual and store metrics to reward top performers and actively coach underperforming team members.
• Strategic Alignment: Conduct daily briefings and team meetings to align staff on promotions, competitor trends, and daily goals.

Inventory Control & Administrative Management

• Stock Optimization: Maintain strict inventory control to ensure product availability and resolve stock discrepancies swiftly.
• Stakeholder Relations: Resolve complex customer escalations, manage vendor returns, and conduct accounts receivable (AR) follow-ups.
• Store Compliance: Enforce stringent standards for store cleanliness, product displays, and professional staff presentation.
• Agility: Execute ad-hoc operational tasks as required by business needs.

Requirements:

• Min. 2 years of retail management experience (computer related)
• Min. GCE 'N' Level
• Strong leadership
• Proficient in Microsoft office

About the Role
We are hiring a Sales Manager to lead from the front, drive revenue, and deliver results. This role is for a strong closer and leader who thrives on targets, owns their numbers, and pushes the team to hit monthly KPIs consistently.

Key Responsibilities

• Lead, coach, and manage the sales team to meet and exceed monthly KPIs

• Drive the team to meet and exceed monthly KPIs

• Develop and execute sales strategies to drive business growth

• Identify new business opportunities and key accounts

• Build and maintain strong relationships with clients and partners

• Track sales performance and prepare regular reports

• Collaborate with marketing and operations teams to improve results

• Track performance, analyse gaps, and take corrective action fast

• Willing to work extra hours when required to close deals and hit targets

Requirements

• Proven track record in sales management and target achievement

• Strong leadership with the ability to push, motivate, and deliver results

• Highly target-driven, resilient, and performance-focused

• Excellent negotiation, objection-handling, and closing skills

• Comfortable with pressure, deadlines, and flexible working hours

What you will be doing:

Hubble is looking for an experienced Account Manager (Individual Contributor- Hunter Role) who has the talent & ability to generate new business (new logo acquisition or expanding in existing client base). They should have a consultative sales approach and a successful track record of engaging and closing Enterprise segment/Large Enterprise clients with polished presentation & product demo skills. This person must demonstrate all the behaviors associated with a high-performance sales culture, specifically managing a pipeline of new business opportunities and delivering results against a quota. This individual will provide the best sales experience possible for our customers. You’ll:

• Drive sales engagements to exceed activity, pipeline, and revenue goals every quarter.
• Build a Sales plan to maximize revenue and customer satisfaction within your accounts/ territory. Analyse sales/metrics data from your accounts/ territory to help evolve your strategy & execution.
• Become the resident expert on the Hubble platform and sell our cloud-based software suite to new or existing clients (new opportunities).
• Educate & wow customers by demonstrating Hubble’s software and prescribe relevant use cases that will deliver strong business impact.
• Demonstrate value to key stakeholders. Confidently engage different stakeholders, negotiate win-win agreements and close large deals.
• Align with inside stakeholders, including Customer Success, Marketing and Product Management teams.
• Develop long-term strategic relationships and ensure satisfaction with Key accounts.

What we need from you:

• Five (5) years or more in Enterprise B2B software sales with at least three (3) years of experience selling SaaS products to C-Level, Senior Management, and key influencers of large enterprises.
• Proven track record of consistent sales/territory growth and quota achievement (hunting role) by closing 6-7-digit dollar contracts.
• New logo acquisitions & expansion with existing clients (new opportunities) using solution-selling techniques.
• Demonstrated ability to navigate complex multiple-stakeholder deal environment and track record of successful selling to Enterprise companies in Singapore/ASEAN.
• Strategic account planning and execution skills, and comfort with sales management tools, e.g. Salesforce, Hubspot, etc.
• Skilled in both virtual & in-person presentations with the ability to create strong impact through SaaS product demonstrations. Be able to construct and articulate strong business case to the clients/prospects.
• Vibrant and energetic attitude, with willingness to perform and get things done.
• Bachelor's degree with good academic results preferred

About Hubble:

Hubble is a leading construction management platform that seamlessly connects stakeholders across the entire value chain to build better, faster, safer, and more cost-effective projects. Our company was founded in 2016 with a mission to automate construction and build wealth for our clients.

Today, we are proud to have automated more than 1,600 construction sites worth over $90 billion worldwide. Our full suite of software solutions include workforce, safety, quality, handover, AI video analytics, and resource management, and are used daily by over 90,000 users from 13,000 companies.

Headquartered in Singapore, we operate from offices in Vietnam, Malaysia, Indonesia, India, and the Philippines. Our team of passionate and diverse professionals is dedicated to transforming the built environment by building autonomous construction sites through innovative technology and collaborative partnerships

What Hubble will give you:

Hubble is built by a talented, driven, and ambitious team. We do not subscribe to conventions. We do not let history and traditions dictate and limit our dreams to shape the world. We adopt the same mindset with our hiring. We are looking for the best and want to bet on you. If your mindset is correct, we promise you the ride of your life.

Who will you be working with:

• Purpose-driven
• Hungry, ambitious, and self-motivated
• Meritocratic, results/performance > age/bureaucracy
• Resourceful, independent, chart your own destiny
• Determined, perseverance, and hard working
• Creative, innovative, out of the box

Yes, the above is every one of us at Hubble.

Visit us at hubble.build to learn more for #bettercitiesoftomorrow

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the team

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.