Total 3,255 job vacancies in Singapore

Responsibilities

• Coding knowledge in Java and familiarity with related frameworks. 
• Experience with SQL and leveraging databases for data analysis.
• Experience in ITIL practices, including incident, problem, and change management. 
• Experience with monitoring tools (e.g., Splunk) and similar observability platforms. 
• Willingness to participate in on-call rotations and provide weekend coverage as needed.
• Any other ad-hoc duties as assigned by supervisor

Requirements

• Minimum 5 years of experience in a related software engineering job experience, or tier 2+ customer or application support role. 

Interested applicants, please email your resume to Douglas Tan Yu Feng

Email: douglastan@recruitexpress.com.sg

CEI Reg No: R26160004

EA Licence No: 99C4599

Recruit Express Pte Ltd

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Responsibilities

• Coding knowledge in Java and familiarity with related frameworks. 
• Experience with SQL and leveraging databases for data analysis.
• Experience in ITIL practices, including incident, problem, and change management. 
• Experience with monitoring tools (e.g., Splunk) and similar observability platforms. 
• Willingness to participate in on-call rotations and provide weekend coverage as needed.
• Any other ad-hoc duties as assigned by supervisor

Requirements

• Minimum 5 years of experience in a related software engineering job experience, or tier 2+ customer or application support role. 

Interested applicants, please email your resume to Douglas Tan Yu Feng

Email: douglastan@recruitexpress.com.sg

CEI Reg No: R26160004

EA Licence No: 99C4599

Recruit Express Pte Ltd

The Job:

• Providing prompt & relevant technical / information assistance to each customer
• Gather & communicate customers’ feedback concerning company's product quality, delivery & services to SAM management
• Observe all safety rules of the company and at customer premises
• Defect & Crisis Management
• Exercise safety precautions
• Lead & execute control & containment activities in the event of quality trouble

Education level -

• Diploma / Degree in any Engineering discipline with 1-2 years of working experience

Interestedapplicants can send their detailed resumes to janelui@recruitexpress.com.sgor call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599

About Us:

From business process re-engineering to global business expansion for Japanese corporations, Abeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Key Responsibilities:

• Assist staff with basic IT support, such as password resets, account setup, and troubleshooting hardware or software issues.
• Maintain IT asset inventory, track allocation, and manage returns for departing staff.
• Verify IT-related invoices and submit reports to Finance and Admin Teams.
• Liaise with vendors for procurement, repairs, or replacements of IT equipment.
• Broadcast IT updates
• Coordinate sending/receiving laptops to/from overseas offices.
• Support general office administration: Service & Maintenance of equipment/repairs, office supplies, and small internal events.
• Other ad-hoc tasks related to daily office operations.

Requirements:

• Basic administrative skills
• Basic IT knowledge and familiarity with office software
• Proficiency in MS Office Application (Microsoft word, Microsoft excel & Microsoft PowerPoint)
• Organized, detail-oriented, and able to work independently with minimum supervision
• Keen learner and able to work in fast-paced environment
• Available 2 days per week onsite.
• NO VISA Sponsorship for this position

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

Location: Singapore

Employment Type: Full-Time

The Opportunity – Built for Lab Systems Experts

Are you the person the lab turns to when the LIMS isn’t working, the ELN needs troubleshooting, or instrument integration is failing? Do you have hands-on experience configuring, validating, or supporting laboratory software—and are you ready to move into a role that owns systems strategy?

We are looking for a Senior Analyst / Lead, Lab Systems & Operations to join our team. This role is specifically designed for candidates with direct, hands-on experience with laboratory software systems (e.g., LIMS, ELN, CDS, or SDMS).

You will not just be a user of lab software—you will be the one who optimises it, integrates it, and ensures it delivers value across scientific and operational workflows.

Key Responsibilities (where your lab software expertise is critical)

- Take hands-on ownership of laboratory software systems, including configuration, maintenance, troubleshooting, and user access management

- Support system validation, upgrades, and patches in compliance with relevant quality and regulatory standards

- Act as the bridge between laboratory end-users and IT or vendors to resolve system issues and improve usability

- Evaluate new software features, tools, or integrations to enhance lab efficiency and data integrity

- Develop and deliver end-user training and documentation for laboratory software

- Support data extraction, reporting, and basic analytics from lab systems to aid operational decisions

- Collaborate with quality, IT, and scientific teams to ensure systems remain fit for purpose

What You Bring (Must-Haves)

- Hands-on experience with laboratory software – you have actively used, configured, supported, or administered systems such as LIMS, ELN, CDS, or SDMS

- Background in a laboratory environment (clinical, diagnostics, pharmaceutical, biotech, or research)

- Familiarity with software validation, change control, or compliance frameworks (e.g., GxP, 21 CFR Part 11, ISO standards) is a strong plus

- Ability to troubleshoot system issues and communicate clearly with both technical and non-technical users

- Strong documentation and training skills

Why This Role?

- Your technical, hands-on lab software experience will be your primary qualification—not just theoretical knowledge

- You will own system improvements that directly impact lab productivity and data quality

- The client is committed to modernising lab operations, and you will be at the centre of that effort

Ready to apply?

If you have spent real time working inside laboratory software—configuring it, fixing it, or making it work better for scientists and technicians—we want to hear from you.

Interested applicants please share your resume with current and expected salary. We apologise in advance that only shortlisted candidates will be contacted.

Posting Personnel:

Grace Lee (R1331930)

Platform&Co Pte. Ltd.

Co. Registration: 201936542N

EA License:

21C0783

• Basic $2000 to $3500 + Commission
• Working Location: Hougang
• Normal Working Hours: 10:30am to 7pm

Job Responsibilities:

• General administrative support, assist in the recruitment process for foreigner helper / maid
• Assist in renewal or new application of work. Sales, manage between employer & helper / maid
• Other ad-hoc duties as assigned

Requirements:

• 1 year of relevant experience would be advantageous

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

· Work experiences and job responsibilities

· Current and Expected salary

· Reason for leaving

· Date of availability

· Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Position : Technical Support (Electrical /IT)

• Location : Ubi

• Working hours : Monday - Friday 8.30am to 6pm

• Salary (commensurate with experience) : Up to $3800 + 14 Days Annual Leave + Variable Bonus

• Duration : Permanent

• Industry : Industrial Equipment Supplier

Main Responsibilities:

• Handling technical support cases on-site or through phone, Whatsapp and email

• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.

• Escalation and liaising with Vendors on reported technical related cases.

• Conduct training or demonstrations to clients or users.

• Internal product repair and training

• Other ad-hoc activities assigned

Requirements:

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience

Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information.

***We do not charge our candidates nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Technical Support Engineer (Automation)

• Office Location: Bukit Batok Singapore
• Working Hours: Mon – Fri 8.30am – 5.30pm
• Monthly Salary: Base up to $4500 + Allowance + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is recognized for its commitment to quality and continuous improvement. With a supportive work environment and a focus on employee development, it offers stable career opportunities and growth in a dynamic industry.

Responsibility

• Manage and provide technical support for the full range of automation products distributed by the company.

• Deliver pre-sales and post-sales support, analyzing customer needs and recommending tailored solutions.

• Prepare and present technical proposals, documentation, and solution recommendations aligned with customer requirements.

• Respond to customer queries and technical issues via email, phone, or onsite visits to ensure timely resolution.

• Conduct product training sessions and live demonstrations to showcase product capabilities and applications.

• Collaborate with the sales team and technology partners to strengthen customer relationships and drive continuous improvement.

Requirement

• Degree in Electronics/ Electrical/ Industrial/ Mechatronics or related Engineering field.
• No experience is welcome to apply as training will be provided
• Good interpersonal and communication skills, with the ability to coordinate effectively
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Key Responsibilities

• Manage CEO’s calendar, meetings, travel & priorities
• Prepare board materials, agendas & presentation decks
• Coordinate board meetings, take minutes & track action items
• Draft and consolidate board papers
• Handle confidential correspondence & stakeholder coordination
• Oversee office admin (supplies, vendors, events, documentation)
• Support internal meetings, reporting & ad-hoc projects

Requirements

• 5–10 years EA experience supporting senior leadership
• Prior exposure to board meetings & board papers (must-have)
• Strong organisation, communication & multitasking skills
• High discretion handling confidential matters
• Proficient in MS Office (PowerPoint, Excel, Word)

Eric Kng Chip Guan (CEI No. R1104559)
Business Edge Personnel Services Pte Ltd (96C4864)

Student Admission and Support Staff (Executive) or Admissions Counsellor cum Admin Executive

Job summary:

You play a pivotal role in facilitating the admission process and providing essential support to prospective students and their families. This position combines administrative responsibilities with student advising to ensure a seamless and positive experience for all applicants.

Key Responsibilities:

1. Admissions Guidance: Provide comprehensive information about the institution's programs, admission requirements, and application procedures to prospective students and their families.
2. Application Processing: Receive, review, and process student applications accurately and efficiently. Ensure all necessary documentation is complete.
3. Admissions Interviews: Conduct interviews or informational sessions with prospective students, both in person and through virtual platforms, to assess their suitability for admission and address their questions or concerns.
4. Admission Decisions: Participate in the evaluation of student applications and make admission recommendations based on established criteria.
5. Support Services: Offer guidance and support to admitted students regarding registration, school bus transportation communication liaison, uniforms and books merchandise sales, and other related admin matters. Assist students and parents on day to day adhoc requests.
6. Outreach and Student Recruitment: Participate in recruitment events, open houses, college fairs, and other activities aimed at attracting potential students to the institution.
7. Data Management: Maintain accurate records of student interactions, application status, student attendance filing, and admission decisions using relevant software and databases.
8. Compliance: Ensure that all admission processes comply with institutional policies and relevant regulations including processing of student visas and filing FPS monthly, annual return.
9. Customer Service: You will be assigned as reception desk guide. Provide excellent customer service to new prospective parents and their families, addressing existing parents' inquiries promptly and professionally.

Qualifications:

• Must have at least 2 years of experience in dealing school admissions and student recruitment in any Singapore international schools.
• Bachelor's degree in any field. Master's degree can be a preferred choice.
• Previous experience in admissions, student services, or a related role is advantageous.
• Strong interpersonal and communication skills.
• Proficiency in using office software and database systems.
• Knowledge of admission processes and educational systems is a plus.
• Able to speak other languages for majority parent community like Hindi or Tamil is a plus.
• Ability to work independently and as part of a team.
• Excellent organizational and time-management skills.

Benefits:

• Education subsidy for your child when enrolled in our school.
• Annual Leaves
• Annual increment
• Subsidized school bus transport
• Dental allowance
• Medical insurance cover outpatient and inpatient
• Performance incentives

How to Apply:

Interested candidates should submit their resume and cover letter detailing their qualifications and interest in the position to hr(at)kindlekids(dot)sg or submit via this job portal.

Kindle Kids International School is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply.

RESPONSIBILITIES

• Proactively generate and engage leads through outbound outreach, events, and marketing campaigns
• Qualify opportunities and schedule meetings for the sales team to drive conversions
• Maintain fast response times to new leads, ideally within 24 to 48 hours
• Work closely with internal stakeholders to support pipeline progression and deal coordination
• Liaise with external vendors and suppliers to obtain quotations where required
• Partner with marketing on campaign messaging and lead generation initiatives
• Follow up consistently to ensure timelines, responses, and deal momentum are maintained

REQUIREMENTS

• Minimum 2 years of experience in sales, SDR, or a client-facing coordination role
• Strong hunter mindset with resilience and comfort in outbound engagement
• Familiarity with tendering processes; experience with GeBIZ is a plus
• Detail-oriented with strong follow-up and time management skills

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

• $4,500 to $6,000 Basic + Transport

• Entitled to excellent variable bonus, 4 to 5 months

• Hybrid Working Arrangement

• MNC

Responsibilities:

• Sales & Business Development by building networks and relationship with clients & business partners to identify business opportunities in Singapore

• Technical solution & collaboration by providing pre-sales technical support  and on-site support for robotic/ automation project

Requirement:

• Bachelor Degree

• At least 2 years of sales or business development experience

• Strong technical background in Robotics

• Familiarity with Autonomous Mobile Robots (AMR) has an advantage
  

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to

roy.yeo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

50 Raffles Place, #19-12, Singapore Land Tower, Singapore 048623

EA License Number: 10C3804

Registration Number: R1217882

Posting Personnel: Yeo Yi Rong

Tel: 6950 9757

We are seeking a forward-thinking Product Manager to drive Day 0–1 product strategy and delivery for impactful public sector digital initiatives.

• Working Hours: Mon-Fri
• Working Location: Central
• Job Type: Contract
• Salary Package: Up to $11,000 (basic) + AWS

You will drive product discovery, roadmap & MVP delivery for government digital initiatives. Strong Agile, stakeholder managementt & public sector experiences preferred.

Responsibilities

• Lead product discovery (Day 0) to define vision, problem statements, and value propositions
• Drive product setup and initial delivery (Day 1), including roadmap and MVP definition
• Engage stakeholders across government agencies to align on goals and priorities
• Translate policy and business needs into product requirements and user stories
• Manage product backlog and work closely with engineering, design, and vendors
• Champion Agile practices and iterative delivery
• Track product performance and continuously improve user experience

Requirements

• Degree in Business, IT, or related field
• Over 7 years of experience in Product Management
• Experience delivering at least 1 AI-related project, with practical use of GenAI or similar technologies.
• Strong understanding of software design principles, data structures, algorithms, and modern design patterns; able to evaluate solution options and architectural trade-offs.
• Experience with cloud platforms and modern engineering practices (Agile, DevOps, CI/CD, automated testing, containers such as Docker/Kubernetes), including end-to-end delivery with post-release support ownership and risk mitigation.
• Solid understanding of cybersecurity principles and data privacy/compliance requirements in government contexts.
• Ability to drive product strategy from concept to implementation

Nice to Have

• Experience working with government projects
• Familiarity with policy-driven or citizen-facing products
• Background in UX, data analytics, or service design

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy(scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Purpose and Scope

Provide technical support, performance and process expertise to ensure continued efficient operation, good plant availability, reliability and optimization as a member of the Instrumentation, Control & Electrical (ICE) team.

Key Roles and Responsibilities

Technical Support

• Review technical documents.
• Work closely with operations, maintenance, business improvement, safety and procurement teams for improvement projects scoping alignment and execution coordination and review the selection of vendors.
• Review risk analysis on plant and equipment.
• Review the development and implementation of processes for asset integrity management systems.
• Facilitate the provision of discipline engineering support to plant O&M team to resolve issues that arise in the plant requiring expertise beyond the plant level and liaising with the OEMs/ vendors for problem solving. (eg. RCA)
• Formulate strategies for plant integrity and inspection with the maintenance team.
• Verify cross-functional integrity audit findings and recommend corrective and preventive measures.
• Drive equipment reliability and availability reviews to maximise equipment utilisation.
• Provide recommendations for equipment efficiency improvements, including new versus rebuilt equipment, existing versus new technologies and labour versus automation to achieve best value engineering solutions.
• Strategise the use of data analytics across the plant and derive actionable insights for alternative engineering solutions.

Qualification, Skills and Experience

• Bachelor’s Degree in Engineering or related field (Mechanical Engineering/ Chemical Engineering/ Electrical Engineering etc)
• Both fresh graduates or candidates with proven experience in power/utilities plant operations and maintenance are welcome to apply
• Experience in handling projects will be an advantage
• Knowledge of reliability methodologies, including FMEA, RCM, and condition-based maintenance
• Familiarity with relevant industry standards and best practices
• Proactive in keeping up with new technologies and looking for solutions to optimize plant operations
• Independent with initiatives, resourceful and positive attitude
• Good team player and able to deliver results within tight deadlines
• Strong interpersonal, communication and presentation skills

Our client is seeking an experienced Application Support Analyst to support and maintain critical production systems within a structured enterprise environment. This role focuses on ensuring system stability, managing incidents, and collaborating with cross-functional teams to deliver reliable and high-performing applications.

Key Responsibilities

• Monitor and maintain production applications to ensure system availability, performance, and stability.

• Manage incidents end-to-end, including investigation, troubleshooting, resolution, and proper documentation, while minimising operational impact.

• Conduct root cause analysis for recurring or high-impact issues and implement corrective and preventive measures.

• Collaborate closely with development, QA, and infrastructure teams to diagnose and resolve application-related issues.

• Analyse system performance metrics and recommend optimisation and tuning improvements where required.

• Support application deployments, patches, and release activities to ensure smooth implementation into production environments.

• Maintain comprehensive documentation covering support processes, system configurations, and knowledge base updates.

• Provide timely and professional support to internal users and stakeholders.

• Drive continuous improvement initiatives, including automation and enhancement of support processes.

Requirements

• Degree in Computer Science, Information Technology, or a related discipline.
• Minimum 5 years of relevant experience in application support and/or software development within enterprise environments is preferred.
• Hands-on experience with technologies such as Python, SQL, Unix/Linux, Java, AWS, monitoring tools (e.g., Datadog), CI/CD pipelines, and Git.
• Familiarity with SDLC frameworks and Agile methodologies such as Scrum or Kanban.
• Strong analytical and problem-solving skills with the ability to handle complex technical issues.
• Excellent communication and stakeholder management skills.
• Able to work effectively in a fast-paced and collaborative environment.
  

All information will be kept strictly confidential. Only shortlisted candidates will be contacted.

TALENT PULSE PTE. LTD.
EA License No: 25S2956

• Be part of a dynamic MNC

• Attractive benefits

Job description

The Indoor Sales Executive will support sales activities by providing technical advice, quotation preparation, and customer coordination, ensuring accurate solutions, timely responses, and smooth order processing.

Responsibilities

• Maintain a strong understanding of the company's products and services to provide expert advice and guidance to customers

• Prepare and provide quotations based on customer inquiries

• Follow up on quotations to ensure customers have received and reviewed the offers, and update quotations as required to reflect any changes in customer needs or market conditions.

• Order processing, acknowledgment and pre-payment with customers

• Proactively manage customers & follow-up to ensure timely delivery of goods and services

• Update CRM

• Attend to walk-in customers and respond to phone and email sales enquiries

• Review terms and conditions between the company and customers prior to implementation

• Perform any ad-hoc duties as and when required

REQUIREMENTS

• Minimum 3 years of relevant working experience in Sales Support, preferably in the Electrical sector (strong knowledge of electrical components)

• Diploma or equivalent

• Proficient in Microsoft Excel and reporting tools (pivot tables, formulas, data analysis)

• Able to work independently and as well as in a team

• Confident, and self-motivated

• Excellent communication, problem-solving, and interpersonal skills.

R24119740

Our esteemed client in the Food Manufacturing industry is seeking a Sales Admin Assistant to join their dynamic team:

• Employment Type: Permanent
• Position: Sales Admin Assistant/ Admin Assistant (Sales Support)
• Location: West, Singapore
• Working Hours: 5.25 days (Monday to Friday, 8am – 5pm; Saturday half day)
• Salary Package: Up to $2,300 + AWS + Bonus

Job Responsibilities:

• Handle order processing and delivery coordination
• Manage cash collections and record monthly cash sales
• Process customer orders via phone or email
• Attend to customer enquiries and complaints
• Perform basic bookkeeping and prepare sales reports
• Handle general administrative tasks such as filing documents & answering phone calls
• Retrieve orders from portals and coordinate returns with supermarkets

Job Requirements:

• Minimum GCE “O” level with at least 1 year of related experience.
• Able to work on Saturdays.
• Able to start work in short notice.

Ready to apply? Here’s how: 

• Click the APPLY button, or 
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing. 

Only shortlisted candidates will be notified. 

By submitting your application, you consent to the collection and use of your personal dataunder Personal Data Protection Act (PDPA). 

Adelin Chong | EA Personnel Reg No.: R1875641 
Intuit Recruitment Pte Ltd | EA License No.: 25C2793 

Job Summary:
We are seeking a detail-oriented and organized Quotation & Sales Support Assistant to prepare accurate and timely quotations using HubSpot and MYOB. This role plays a key part in supporting the sales team by ensuring pricing, product details, and client information are properly documented and communicated.

Key Responsibilities:

• Prepare, review, and issue customer quotations using HubSpot CRM and MYOB software
• Ensure all pricing, discounts, and terms align with company policies and approval processes
• Maintain and update customer and product information in HubSpot
• Coordinate with the sales team to gather necessary details for quotation preparation
• Convert approved quotations into sales orders and invoices in MYOB
• Track quotation status and follow up with sales representatives or clients when required
• Maintain organized records of all quotations and related documentation
• Support general administrative tasks related to sales operations

Requirements:

• Experience in admin or data entry
• Strong attention to detail and accuracy in data entry and documentation
• Proficient in Microsoft Office (especially Excel)
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment

Job Description

Handle IT related tasks from Server to Network to PC Client (notebook & Desktop) including PC and peripheral setups, parts replacement, pre-installed baseline configuration & OS patching,

This job fills up the role as a deskside and technical support for PC, Servers, and Network break/fix, mostly hardware for network and servers and simple troubleshooting.

Responsibilities include monitoring, diagnosing network Lan point, data backup and restoration, handling of users’ ad-hoc requests and troubleshooting of networks in a data-center. Escort vendor to data center for hardware replacement. You may be required to lay cables between racks and install/rack servers and network devices. Unmount decommission devices for disposal. Rack new hardware.

Basic knowledge of Server and Network.

Strong in Microsoft apps, Office2019, Windows 10/11, Internet Brower & Proxy.

Knowledge in Active Directory, Domain, SCCM, BeyondTrust , Bitlocker, Antivirus, Wlan, Crashplan, Webex, Collaboration tools, Global Protect VPN, Entrust, MDM for mobile.

Datacenter environment which includes UPS, EMS/SMS, Telco links.

Office IT facilities including television, projector, copier, ip phone

Liaison with regional and global teams.

Support locations in Singapore (Office, Co-location, Product Distribution Centers).

Provide user IT needs, remotely (outside of Singapore).

May required to work beyond office and outside hours, such as for shutdown infrastructure for yearly building power maintenance.

Job Requirements

· Experience & Knowledge:

• Hands-on experience in deskside support and technical support for PCs, servers, and network devices.
• Ability to handle hardware troubleshooting and break/fix tasks, especially for servers and network infrastructure.
• Familiarity with data center operations, including rack mounting/unmounting, cabling, and vendor coordination.
• Knowledge of network LAN troubleshooting, data backup/restoration, and basic server and network fundamentals.

· Technical Tasks:

• Setup and configuration of PCs, peripherals, and servers.
• Pre-installation of baseline configurations and OS patching.
• Escorting vendors into secure areas like data centers.
• Cable laying, racking/unracking, and decommissioning of hardware.
• Supporting remote users outside of Singapore.

· Tools & Technologies:

• Operating Systems: Windows 10/11, Office 2019.
• Networking: LAN/WLAN, proxy, Telco links.
• IT Management: Active Directory, SCCM, BitLocker, BeyondTrust, Antivirus, CrashPlan, MDM, GlobalProtect VPN, Entrust.
• Collaboration Tools: Webex, other collaboration platforms.
• Office IT Equipment: Television, projector, copier, IP phones.
• Data Center Infrastructure: UPS, EMS/SMS systems.

· Other Requirements:

• Willingness to work beyond office hours, including support during annual power maintenance shutdowns.
• Able to liaise with regional and global IT teams.
• Support across multiple sites in Singapore (office, co-location, distribution centers).

Skills and Competencies

· Technical Competencies:

• Strong understanding of PC hardware, networking basics, and server components.
• Proficient in Microsoft Office apps and Windows OS administration.
• Familiarity with enterprise IT tools like Active Directory, SCCM, and endpoint protection.

· Problem-Solving & Troubleshooting:

• Ability to perform first-level and second-level support for hardware and software issues.
• Strong analytical and diagnostic skills, especially in identifying issues related to network, PC, and servers.

· Communication & Coordination:

• Ability to work effectively with regional/global IT teams and external vendors.
• Good communication skills to manage user requests, document incidents, and follow escalation protocols.

· Adaptability & Flexibility:

• Comfortable working in data center environments.
• Open to after-hours or weekend work when required for infrastructure maintenance or emergencies.

· Teamwork & Independence:

• Capable of working both independently and collaboratively.
• Responsible and self-motivated with a proactive approach to issue resolution.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Responsibilities

• Review & propose best-practices and enforce IT methodologies & protocols to ensure highest quality of services provided to end users and partners

• Oversee IT support services to ensure issues are quickly responded, escalated and resolved in compliance with IT protocols

• Build-up and manage team of IT support members across the region

• Ensure smooth daily IT operations and monitor up/downtime of critical services

• Build up runbooks and documentations to ensure proper knowledge transfer

• Assist subsidiaries in their daily IT operations

Requirements

• Degree/Diploma in Computer Science or related studies with 8 years or more working experience, out of which more than 5 should be of similar capacity

• Experience as a leader in team building, staff skill development, methodology formulation, training and monitoring

• Hands-on experience in helpdesk ticketing systems like JIRA, ServiceNow, Microsoft Planner, or equivalent.

• Good knowledge of IT auditing and compliance enforcement

• Hands-on experience in desktop support, network infrastructure, Office 365, basic scripting, Microsoft products, Server room & facility health maintenance

• Must have work experience managing team in Retail and/or F&B industry and understand the dynamic job nature within the industry

• Good knowledge of IT store opening and renovation projects

• Good knowledge of one or more of the following systems – POS, ERP, Business Intelligence, eCommerce

• Knowledge or work experience in technical solutioning and development will be advantageous

• Good communications and problem-solving skill

• Team player and be independent in executing work-related jobs.

• Proficient in written and spoken English. Ability to write and converse in Mandarin or French will be advantageous, for communicating with associates in our subsidiaries in France, China.

Minimum requirements are experience with AWS, Kubernetes, and ECR repositories, and DataRobot knowledge is a plus as the applications are hosted on these services and requires in supporting day-to-day tasks.

Years of Experience:

At least 4 - 5years’ experience in developing, implementing and maintaining IT systems

Role and Responsibilities:

The Level 2 Support team is responsible for providing advanced technical support for the Data Streaming platform once it becomes fully operational. This role focuses on diagnosing and resolving issues escalated from Level 1 (L1) support, maintaining system stability, and coordinating with engineering and vendor teams to ensure continuous service availability and optimal performance.

Key Responsibilities:

Incident Management

• Investigate and resolve incidents escalated by the L1 support team.
• Conduct root cause analysis (RCA) for recurring or critical issues.
• Escalate complex incidents to Level 3 (L3) or vendor teams where necessary.

System Monitoring& Maintenance

• Monitor system performance, data flows, and integrations within the Data Streaming environment.
• Perform routine system health checks, log reviews, and preventive maintenance tasks.
• Implement minor configuration changes and system optimizations as required.

Problem & Change Management

• Support problem management activities by identifying and addressing underlying technical issues.
• Participate in change management processes, including testing and deployment of patches, upgrades, and new features.

Collaboration &Communication

• Work closely with L1 support, infrastructure, data engineering, and vendor teams to ensure timely issue resolution.
• Document troubleshooting procedures, resolutions, and updates for knowledge base improvement.
• Communicate technical updates and incident statuses to relevant stakeholders.

ContinuousImprovement

• Recommend improvements to monitoring tools, workflows, and processes to enhance system reliability.
• Support system audits, compliance checks, and performance reviews.

Requirements / Qualifications:

• Diploma or Degree in Information Technology, Computer Science, or a related field.
• Experience in application or platform support, preferably in data systems or cloud environments.
• Familiarity with DataRobot, or datastreaming technologies is an advantage.
• Strong analytical and troubleshooting abilities.
• Proficient in incident and problem management processes (e.g., ITIL framework).
• Good communication and stakeholder management skills. 

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