Total 1,395 job vacancies in Singapore

Position summary

Act as a technical expert in healthcare quality and regulatory analytics. Combine advanced quantitative analysis, data engineering, and quality system expertise to build stakeholder-specific reporting, develop AI-enabled quality tools, and integrate/manage third-party quality applications to support compliance, continuous improvement, and executive decision-making.

Key responsibilities (primary)

• Perform advanced quantitative data analysis: build statistical and machine learning models for trend detection, root-cause analysis, forecasting, anomaly detection, and risk stratification

• Design, build, and maintain stakeholder-specific dashboards and reports (executive, regulatory) using Power BI tools and data visualization best practices; deliver actionable insights and data storytelling.

• Develop and maintain quality tools and automations using AI/ML/LLM technologies (NLP for document classification/summarization, automated quality checks,

predictive analytics, chat assistants for SOP/QMS guidance).

• Lead integration and lifecycle management of third-party quality software: requirements gathering, vendor coordination, configuration, data integration, testing, release coordination, and ongoing support.

• Utilize current and emerging technologies in evaluating trends to business models and healthcare quality processes

• Develop insights and translate information into actionable initiatives to ensure business outcomes

• Lead and support projects through the application of technical expertise including conceptualization, planning, design, implementation and support of quality assurance processes, systems, and quality technology solutions

• Evaluate and monitor healthcare quality processes and systems to identify areas for continuous improvement and transformation ensuring global excellence

• Initiate and lead the development of reports for key stakeholders, including executive management, using data storytelling and visualization.

• Develop and execute tools to enhance services and deliver training for internal customers or vendors on analytics outputs, tools, and integrated systems.

• Gather and consolidate regulatory and business requirements into convert them into technical specifications and implement monitoring to ensure ongoing compliance with company’s internal policies and relevant regional and local regulations.

• Develop and maintain data validation, models, and metadata; routinely assess model performance and recalibrate as required.

• Lead end-to-end analytics projects: planning, stakeholder alignment, implementation, and post-implementation reviews; document methods and SOPs.

• Support audit readiness and provide analytics-driven evidence for regulatory submissions, inspections, and internal quality reviews.

• Identify opportunities for process improvement and automation in quality workflows, pilot new technologies and scale successful solutions.

Additional responsibilities (as needed)

• Provide subject-matter expertise for cross-functional programs and global initiatives.

• Manage vendor relationships and service-level expectations for third-party tools.

• Participate in career progression and mentoring for junior analysts.

Required skills and experience

• Bachelor's degree in Statistics, Data Science, Biostatistics, Engineering, Computer Science, Information Technology, Healthcare Analytics, or related field (or equivalent experience).

• Strong quantitative and statistical skills; proficiency in data science libraries and tools

• Experience building dashboards and visualizations with tools such as Power BI, Tableau, Looker, or equivalent.

• Hands-on experience integrating and managing third-party quality/GxP systems (MasterControl, Synthesis, ServiceNow) or similar QMS/issue tracking platforms.

• Experience working with cloud platforms, databases (SQL, NoSQL), ETL tools, and APIs.

• Practical experience applying AI/ML and prompt engineering for LLMs to automate quality processes, extract insights from unstructured documents, or create assistant workflows.

• Strong data validation, data modeling, and data governance understanding.

• Excellent communication and data storytelling skills; able to translate technical findings into concise recommendations for executives.

• Experience in a regulated environment (healthcare, life sciences, medical devices, or similar) strongly preferred.

• Demonstrated ability to work cross-functionally and manage vendor/IT relationships.

Preferred

• Certifications in data analytics, machine learning, or quality management.

• Prior experience with global operations or multi-regional regulatory frameworks.

Level expectations and experience guidelines

• 3-4 years relevant experience; independently manages projects and provides expert input, recognized expert, leads complex programs with high autonomy.

Core competencies

• Analytical thinking, accuracy, attention to detail, numerical skills.

• Planning and organizing, project management, stakeholder alignment.

• Statistical knowledge, data modeling, visualization skills, automation

• Vendor and cross-functional collaboration, training and documentation abilities.

Technical requirements

• Proficiency with Microsoft Office and web-based applications.

• Familiarity with automation and orchestration tools; experience deploying AI/ML models into production.

• Language: strong written and spoken English.

Compliance and other

• Ensure ongoing compliance with company processes, regional/local legislation, and external regulations.

• May be required to perform other duties as assigned; role can involve regional and global activities

Working Hours:

Mon to Fri 9am - 6pm ( 1 day hybrid )

What you'll do:

As a Client Documentation Analyst – Private Banking, you will be immersed in a dynamic environment where your attention to detail and collaborative approach will be essential. Your day-to-day responsibilities will involve reviewing client documentation for both onboarding new accounts and conducting periodic reviews across Singaporean and Hong Kong portfolios. You will act as a dependable resource for front office teams by providing clear guidance on documentation requirements while also managing system updates related to account status.

• Conduct comprehensive documentation checks during onboarding and periodic reviews for accounts managed in Singapore and Hong Kong, including private banking clients, common service providers, IAMs, and BI accounts.
• Ensure all submitted documentation aligns with internal policies as well as local regulatory standards, maintaining rigorous control throughout the review process.
• Serve as a primary point of contact for new and existing accounts by addressing operational queries, facilitating onboarding processes, managing periodic reviews, and handling various service requests.
• Provide strong advisory support to front office teams regarding documentation requirements, especially when there are changes in client circumstances or complex cases arise.
• Manage end-to-end system updates related to onboarding and periodic reviews, including account blocking where necessary to ensure compliance.
• Oversee the management of client notifications such as welcome letters and account PMIE notifications, ensuring timely communication with clients.
• Organise and produce detailed statistical reports related to client accounts upon request from management or stakeholders.
• Review and process tax documentation thoroughly, performing completeness checks and reasonableness assessments on all submitted tax forms.
• Engage proactively in process improvement activities aimed at driving efficiency gains and enhancing overall service quality within the team.
• Participate actively in transformational change initiatives such as process automation, workflow mapping, collation of industry best practices, and support for global projects spanning Asia.

What you bring:

The ideal candidate for the Client Documentation Analyst – Private Banking role brings extensive experience from similar positions within the private banking industry. Your background should reflect deep familiarity with both local (Singapore/Hong Kong) regulatory frameworks governing account opening procedures as well as hands-on involvement with tax form processing. You are known for your meticulous approach when handling sensitive documents, always prioritising accuracy while remaining mindful of risk controls.

• At least five years of proven experience in a client-focused position within private banking, with significant exposure to client documentation processes as well as onboarding or periodic review activities.
• Comprehensive understanding of account documentation requirements specific to Singaporean or Hong Kong managed accounts within the private banking sector.
• Demonstrated familiarity with tax documentation procedures and related forms relevant to private banking clients.
• Exceptional attention to detail combined with a robust risk awareness mindset that ensures accuracy in all aspects of documentation review.
• Excellent communication skills enabling you to provide practical advisory support to front office staff and other key stakeholders across regions.
• Proactive attitude towards collaboration; comfortable working within teams that value knowledge sharing and collective problem-solving.
• Strong organisational abilities allowing you to manage competing priorities effectively while meeting tight deadlines associated with multiple requests.
• Experience participating in or supporting process improvement initiatives aimed at increasing efficiency or enhancing service delivery within financial services environments.
• Comfortable adapting to change-oriented settings where flexibility is required due to evolving business needs or regulatory landscapes.
• Willingness and availability to commit fully to a 9-month contract assignment based in Singapore.

What sets this company apart:

This organisation stands out as one of the most respected names in private banking across Asia. With an unwavering commitment to excellence in client service delivery, they foster an inclusive culture where every team member’s contributions are valued.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT

• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions

• Support system change processes from requirements through implementation and provide input based on analysis of information

• Consult with business clients to determine system functional specifications and provides user and operational support

• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment

• Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience

• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills

• Proven interpersonal, data analysis, diplomatic, management and prioritization skills

• Consistently demonstrate clear and concise written and verbal communication

• Proven ability to manage multiple activities and build/develop working relationships

• Proven self-motivation to take initiative and master new tasks quickly

• Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

Education:

• Bachelor's degree/University degree or equivalent experience

[Job ID:1625183]

Job Summary:

Drive innovation insights and ecosystem partnerships to support strategic initiatives across Japan and the APAC region.

Responsibilities:

• Conduct research on emerging trends and innovations across insurance, financial services, healthcare, aging, and childcare sectors in Singapore and APAC
• Analyze developments in AI, AI governance, FinTech, HealthTech, InsurTech, digital health, and data utilization
• Prepare reports and presentations for management and headquarters
• Build and maintain relationships with financial institutions, insurers, startups, technology companies, venture capital firms, accelerators, universities, and government agencies
• Perform market scanning and networking within Singapore’s innovation ecosystem to identify collaboration opportunities
• Participate in conferences, seminars, and industry events locally and overseas to gather insights and expand networks
• Support the planning and execution of internal and external events, including study visits and roundtable discussions
• Plan and promote Proof of Concept (PoC) initiatives with startups and external partners
• Coordinate with headquarters, group companies, and stakeholders on project activities
• Support project management, including tracking progress, resolving issues, and reporting outcomes
• Translate market insights into actionable recommendations to support business development and strategic initiatives
• Prepare management reports and strategic materials and present updates to stakeholders

Requirements:

• Minimum 2 to 5 years of experience in finance, FinTech, insurance, HealthTech, consulting, or innovation-related fields
• Business-level Japanese language proficiency (e.g., JLPT N1) is for liaising with Japanese-speaking clients and stakeholders
• Strong communication and interpersonal skills, with the ability to engage and collaborate with internal and external stakeholders
• Strong analytical, research, and reporting capabilities
• Proven project management and multitasking abilities in a fast-paced environment
• Proficiency in Microsoft Office applications (PowerPoint, Excel, Word) and familiarity with Copilot tools
• Experience in financial institutions or FinTech companies in areas such as digital payments, cross-border remittance, digital assets, or related fields is an added advantage
• Experience in insurance or InsurTech projects involving digital transformation, AI utilization, or customer experience enhancement is an added advantage
• Experience in healthcare or HealthTech sectors, including medical data, wellness, or elderly care solutions, is an added advantage
• Experience in consulting, strategy, or digital transformation projects across financial, insurance, or healthcare sectors is an added advantage
• Experience in innovation ecosystems, venture capital, or corporate venture capital (CVC), including startup scouting and PoC initiatives, is an added advantage

To Apply, please kindly email your updated resume to
cv_madoka@goodjobcreations.com.sg

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Ochi Madoka
EA Personnel Registration Number: R24125474
EA License No.: 07C5771

Be a part of a revolutionary change

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Being part of PMI feels like building a new business – but with the accumulated expertise of a global brand behind you. Bring us your curiosity and capacity to engage people and you can be part of the Omni-channel team that’s driving our commercial organization forward.

Areas of Interest

·      Business Development

-         Support business reviews, planning and performance tracking

-         Identify new market growth opportunities and address performance gaps

·      Analytics & Business Intelligence

-         Transform data into actionable insights and recommendations

-         Develop performance visibility through reporting and analytics

·      Data & AI Enablement

-         Ensure data governance and reporting accuracy

-         Leverage analytics, automation and AI to enhance commercial effectiveness

·      Activation Excellence

-         Drive execution excellence through performance monitoring

-         Translate insights into actions that improve productivity and commercial outcomes  

Who we’re looking for

·       Bachelor’s degree in business administration or equivalent

·       A motivated, driven, and achievement-oriented individual with a growth mindset and strong learning agility

·       Abilityto work in fast-paced environment and manage multiple projects simultaneously

·      Advanced proficiency in Power BI, SQL, Snowflake, and Microsoft Excel to develop scalable reporting, analytics, and decision-support solutions

·      Proven ability to transform complex datasets into actionable insights and strategic recommendations.

·      Exposure to Salesforce Analytics / CRM Analytics, AI-enabled solutions, or Python for analytics and automation is an advantage.

·       Strong stakeholder management, problem-solving, and communication skills with the ability to influence decisions through insights

The L1 Production Support Analyst serves as the first line of support for Java/Web-based applications supporting Product Risk and Market Risk systems. The role focuses on monitoring, incident triage, basic troubleshooting, and coordination with L2/L3 teams to ensure application availability and stability.

Key Responsibilities

• Monitor applications, batch jobs, and alerts.
• Perform initial issue analysis and resolution using runbooks.
• Log and manage incidents in ticketing tools.
• Escalate issues and support major incident calls.
• Assist with release and maintenance validation.

Skills & Experience

• Basic knowledge of Java/Web applications, Unix/Linux, and SQL.
• Familiarity with ticketing and monitoring tools.
• 1–3 years of IT support experience.
• Good communication and willingness to work shifts/on call.

Job Summary

Support and coordinate sales activities to ensure smooth communication among customers, sales, operations, logistics, and finance teams while maintaining high customer satisfaction.

Responsibilities

• Coordinate daily sales activities to support the sales team in meeting sales targets.
• Prepare and follow up on quotations and proposals to facilitate sales processes.
• Maintain clear communication between customers and the sales team to ensure alignment.
• Monitor sales inquiries and provide timely responses to customers to enhance satisfaction.
• Process customer orders accurately and efficiently to ensure order fulfillment.
• Collaborate with order processing, warehouse, and logistics teams to ensure timely delivery.
• Track order status and proactively update customers on delivery schedules.
• Resolve order-related issues and discrepancies to maintain smooth operations.
• Serve as the primary contact for customers regarding order status, documentation, and service requests.
• Handle customer inquiries, complaints, and feedback professionally to build trust.
• Build and maintain strong relationships with existing customers to support retention.
• Prepare sales reports, order summaries, and performance tracking reports to inform management.
• Maintain accurate customer records, contracts, and sales documentation for compliance.
• Ensure proper filing and record management of all sales-related documents.
• Assist in preparing monthly sales forecasts and management reports to support planning.
• Coordinate shipment schedules with logistics to ensure timely dispatch.
• Monitor shipment progress and communicate updates to customers and internal stakeholders.
• Work closely with finance to ensure invoices and payment documentation are processed correctly.
• Use Microsoft Office Suite and ERP systems proficiently to manage sales and order data.
• Apply precision and meet objectives and deadlines consistently in daily tasks.

Preferred competencies and qualifications

• Fluent English communication skills to engage effectively in international settings.
• Experience with shipping software and key IT tools relevant to sales and logistics.
• Minimum 2 years of experience serving marine customers.

Main Responsibilities: 

• Provide technical support for process equipment
• Drive optimization and troubleshooting of UF & centrifugation systems
• Support process performance and equipment readiness
• Work closely with automation (DeltaV) and operations teams

Requirements: 

• 5 – 8 years experiences in biopharma manufacturing
• Strong knowledge of Ultrafiltration (UF) & Centrifugation systems
• Possess hands-on DeltaV exposure
• Strong ability to bridge process, equipment and automation

Contract Duration: 12 months with options to renew based on performance

We are looking for a dynamic, detail-oriented, and communicative professional to join our team. In this dual-function role, you will be the heart of our customer operations—managing day-to-day administration, delivering exceptional customer support, and driving revenue flow by managing payment collections via messaging and phone channels.

Work hours: 9 AM - 6.30 PM
Working days: Monday to Friday

Responsibilities:

• Omnichannel Customer Support: Respond to customer queries promptly and professionally through Meta Messenger and WhatsApp, ensuring a seamless and satisfying customer journey.

• Engaging Communication: Handle friendly inbound and outbound calls to resolve customer inquiries, provide product/service information, and deliver exceptional phone etiquette.

• Payment Collection & Follow-up: Proactively manage accounts receivable by reaching out to customers via WhatsApp and phone calls to facilitate, secure, and confirm payments in a tactful, professional manner.

• Partner & Logistics Coordination: Collaborate closely with external partners to coordinate delivery schedules and installation services, ensuring a smooth, timely process for our customers.

• Order & Issue Management: Maintain effective communication with partners to facilitate efficient order processing and swift resolution of any fulfillment issues.

• Database & Record Management: Update and maintain the company's database with accurate, real-time data regarding customer interactions, payment statuses, and order updates.

• Administrative Excellence: Support daily business operations by organizing customer records, preparing operational reports, and coordinating with internal teams to streamline workflows.

• Continuous Improvement: Monitor customer interactions and feedback to identify trends, suggesting actionable areas to improve overall service delivery.
  

Requirements:

• Education: Diploma in Business Administration, Communications, or a related field.

• Experience: Minimum of 2 years of experience in a blended customer service, administrative, or credit control/collections role.

• Communication Skills: Exceptional verbal and written communication skills. High proficiency in digital messaging platforms (Meta Messenger, WhatsApp) and a friendly, professional phone etiquette are essential.

• Soft Skills: Highly tactful and persuasive, with the ability to handle payment and collection conversations firmly yet politely.

• Tech-Savviness: Proficient in Microsoft Office (Word, Excel) and Google Workspace (Docs, Sheets, Drive).

• Organization: Strong organizational and time-management abilities to multitask and prioritize effectively in a fast-paced environment.

• Attention to Detail: Meticulous and detail-oriented, with a proven track record of accuracy in database management and administrative tasks.

Responsibilities

• Provide Level 2 production support for business applications and batch jobs
• Monitor applications, troubleshoot incidents, and ensure SLA compliance
• Support and maintain Java/J2EE applications in Linux/Unix environments
• Develop and maintain Python and Shell scripting for automation and operational support
• Execute SQL queries, analyze logs, and perform issue resolution
• Support application deployments, job scheduling, and system monitoring
• Work closely with development and infrastructure teams for issue resolution

Requirements

• Degree in IT, Computer Science, or related field
• Minimum 2 years of experience in application
• Hands-on experience in Python,Shell scripting, SQL, and Linux/Unix
• Basic knowledge of Java/J2EE applications
• Knowledge of web applications, batch jobs,  JBOSS, MariaDB, SQL,
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
• Banking industry exposure is a plus
• Strong problem-solving skills, ownership mindset, and good team

Job Description:

• As an IT Helpdesk Support professional, you will be responsible for providing technical assistance and support to end-users who are experiencing software or application related issues.
• You will play a critical role in ensuring the smooth functioning of computer systems and addressing users' concerns promptly and effectively.
• Your expertise and problem-solving skills will be vital in resolving IT-related problems, improving user experience, and maintaining a high level of customer satisfaction.
• The role will also require you to escalate and respond back to users on the outcome of their highlighted issues within the required KPI/SLAs.

Requirements:

Top 3 Mandatory skills:

1. Experience in handling ticket management and escalations in a service desk environment.
2. Strong troubleshooting and problem-solving skills for application-related issues.
3. Hands-on experience with ServiceNow or similar ticketing systems.

Skills which are good to have/optional:

1. Familiarity with ITIL processes (e.g., incident, problem, and service request management).
2. Experience working in SLA/KPI-driven support environments, with an understanding of service performance and reporting expectations.
3. Experience in customer-facing or end-user support roles, with strong communication and user engagement skills.

About Company:

To make life more connected, entertaining, personalized and productive. Our Client combines passion and purpose to design and deliver smart products, systems, software and services that connect people wherever they are. They lead with integrity, innovate with intention, and drive operational excellence to inspire breakthrough performances that generate customer value and strong shareholder returns

With more then 30000 staff worldwide, More than 50 million vehicles on the road today enjoy an enhanced driving experience, thanks to their audio and infotainment. We extend the same spirit of innovation to the world’s leading performance and sporting venues, providing everyone with the best seats in the house.

Job Description:

- Manage full cycle order fulfillment for company's products and shipments

- Process PO escalation to the supply chain team on products with long lead time

- Release PO into SAP, request stock allocations from relevant team and maintain accurate delivery dates

- Be the customer catalyst monitoring to minimize risk of delay deliveries

- Communicate regularly with the customers, Channels Sales and BD team on issues and proactively provide timely updates

- Coordinate transportation bookings with international freight forwarders and closely monitor the deliveries movement

- Optimize import routes/shipping lanes to minimize transportation costs

- Collaborate with agents to facilitate customs clearance process on import shipments or shipments requires CARNET within APAC

- Coordinate inbound and outbound shipments processing with 4PL/3PL and internal team

- Posting into SAP (e.g. goods receipt, delivery note, stock transfer/adjustment etc.) and release customer’s shipping instruction to 3PL

- Prepare and manage inbound and outbound shipment documents from warehouses (e.g. tax invoices, delivery note, packing lists, etc.)

- Support month end activities, evaluate and identify any shipments that potentially drop out in revenue

- Oversees daily warehouse activities

- Manages inventory accurately and do regular audits/periodic cycle count

- Generates listing of inventory items and ensure physical stock count match system. Reconciles discrepancies if any

- Maintains accurate and up-to-date records and documentation

- Other ad hoc duties as assigned by the company

Job Requirements:

- Preferably Diploma or above in Business Management or related field

- At least 3 years of working experience in Customer Service, Logistics, Supply Chain functions

- Strong proficiency in Microsoft applications (especially Excel skills)

- SAP experience is required. CRM experience will be an advantage

- Knowledge in shipping procedures, air and ocean transportation (key freight terminology, incoterms, multimodal etc.) is a bonus point

- Be result-oriented with great attention to details

- Possesses strong written and verbal communication skills

- A strong team player who enjoys working with diverse cultures

- Ability to handle responsibilities under pressure and ability to thrive in a fast-paced and revenue driven customer service environment while maintaining a positive attitude

- Willing to work overtime to meet deadlines, especially at month end

Compensation:

- Working location: Pasir Panjang, Singapore

- Within walking distance from MRT station

- Working hours: Monday to Friday 9:00am - 6:00pm

- AWS entitlement

- Annual Leave and medical leave

- Medical and dental benefits

- Flexible/ Hybrid work environment

- Having training opportunities in company's university

- Staff's discount for products of company's brand

Job Summary

We are seeking a motivated and organised Business Operations & Executive Support Associate to assist management with daily operations, coordination, and internal activities. This entry-level role offers exposure to business processes and the development of organisational and communication skills.

Responsibilities

• Assist management in executing daily business operations and coordinating activities to support smooth workflows
• Maintain organised records and documentation to ensure accurate information management
• Manage schedules, appointments, and meeting arrangements to optimise time and resource use
• Prepare basic reports, spreadsheets, and presentation materials to support business communication
• Update and maintain internal databases and records for operational accuracy
• Liaise effectively with internal teams, vendors, and external stakeholders to facilitate communication and task completion
• Coordinate company events, meetings, and training sessions to ensure successful execution
• Follow up on assigned tasks and timelines to support project progress
• Provide ad-hoc support for general business and operational tasks as directed by management
• Support recruitment coordination and onboarding activities when required

Required competencies and certifications

• Strong organisational and coordination skills demonstrated through managing schedules and supporting workflows
• Proficiency in Microsoft Office and Google Workspace applications to prepare reports and manage data
• Effective communication skills to liaise with teams and stakeholders
• Responsible, detail-oriented approach with a proactive attitude to learning and task completion

Preferred competencies and qualifications

• Basic skills in Canva or presentation design to enhance visual communication materials

Experience: 6-9 Years
Role: Production Support Developer

Responsibilities:

·         As a Level 3 Production Support Developer need to Investigate production incidents for root cause; fix defects raised in production environment and support development for CRs.

·         Update Jira, Confluence with change details.

·         Coordinate with peer developers, Platform team to get solution reviewed, code reviewed.

·         Coordinate with testing team to ensure defects are addressed on priority.

·         Participate in daily defect triage meetings, Code handover sessions and other Agile ceremonies.

·         Ensure code merged on regular basis to git.

·         Take end-to-end ownership on production defect fixing until released to production.

·         Guide and manage offshore team.

·         Interface with the development teams, business teams, Level 2 teams, Shared services teams and other teams to achieve desired results.

Requirements:

·         8-10 years of Java-J2EE experience

·         Proficiency with Java 8, Spring, Sprint Boot, Apache Camel, Spring Batch, Git, Maven, DevOps, Junit, Mockito

·         Strong hands-on experience in Micro service and Apache Camel (EIP).

·         Proficiency with SOA, REST/SOAP Web services, JSON/XML, Apache FreeMarker.

·         Good knowledge on REST Architecture constraints.

·         Hands on experience in REST API implementation, creating, maintaining and versioning API’s.

·         Design, develop, and maintain code that meets requirements, is high quality, and performs efficiently and effectively to provide a great customer experience.

·         Write production quality and thoroughly tested code.

·         A professional with extensive knowledge and experience in using the Splunk platform to analyze data, create reports, and visualize information.

·         Experience in developing with testing frameworks such as Junit, Mockito.

·         Hands on experience on shell scripts and proficiency in using Linux/bash shell.

·         Understanding of Continuous build and Integration methodologies.

·         Experience in integrating and using wide variety of open-source technologies and cloud services.

·         Go getter attitude in getting things done with minimal supervision.

·         Able to work extended hours and over weekends to support Prod releases / investigation of Incidents.

·         Respond and participate in major incident responses (24x7)

·         Experience working in a L3/L2 preferable.

·         Support SIT and UAT of code or configuration fixes.

·         •Identify and design improvements to the application (e.g. to reduce technical debt)

·         Escalate and track appropriate problems for software vendors to provide permanent fixes.

·         Experience working on TeamSite from OpenText and Adobe Enterprise Manager is a plus.

·         Prepare and test deployment plan, and seek approval for deployment from change control forum

·         Provide or contribute to reports on incidents, problems, service requests and application changes.

Key Skills:
JAVA, Spring Boot, Linux, Splunk query, Apache Camel integration framework, ObjectDesign and Modeling, DevOps    (Git, Jenkins, Maven, Artifactory, Sonar cube, etc.), IntelliJ, Oracle, Maria DB,SOA,REST/SOAP Web services, JSON/XML, Apache FreeMarker.

Here's the JD for a Software Support Executive, aligned with Amber Creative's positioning:

Company OverviewAmber Creative is a full-service digital agency in Singapore offering web and mobile development, UI/UX design and generative AI services to create user-centric, innovative digital solutions.

Job SummaryWe are seeking a detail-oriented and client-focused Software Support Executive to provide technical support, troubleshoot software issues, and ensure seamless day-to-day operation of digital products and platforms for our clients. The ideal candidate is a strong communicator who can bridge the gap between technical teams and end users, and is comfortable working in an AI-augmented support environment.

Responsibilities

• Serve as the first point of contact for client-reported software issues, handling inquiries via ticketing systems, email, and messaging platforms promptly and professionally
• Diagnose, troubleshoot, and resolve software bugs, configuration issues, and user errors across web and mobile applications
• Escalate complex or unresolved issues to development and engineering teams with clear, well-documented bug reports and reproduction steps
• Monitor and manage the support ticket queue, ensuring SLAs are met and clients are kept informed of progress throughout issue resolution
• Conduct user acceptance testing (UAT) coordination and assist clients through software releases, updates, and go-live transitions
• Create and maintain support documentation including FAQs, user guides, troubleshooting runbooks, and known issue logs
• Liaise with project managers and developers to relay client feedback and surface recurring issues that may indicate systemic defects or UX gaps
• Assist in onboarding new clients to platforms by delivering training sessions and walkthroughs
• Use generative AI tools to draft support responses, summarise ticket histories, and produce client-facing documentation more efficiently
• Identify patterns in support requests and proactively flag improvement opportunities to the product and development teams
• Maintain accurate records of all support interactions, resolutions, and escalations for reporting and continuous improvement

Required competencies and qualifications

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field
• 1–2+ years of experience in a software support, helpdesk, or technical customer service role
• Solid understanding of web and mobile application fundamentals, including basic familiarity with HTML, APIs, and databases
• Experience working with ticketing and project management tools such as JIRA, Freshdesk, Zendesk, or equivalent
• Strong written and verbal communication skills with the ability to explain technical issues clearly to non-technical users
• Systematic troubleshooting approach with strong attention to detail and follow-through
• Ability to manage multiple open tickets and competing priorities without dropping the ball

Preferred competencies and qualifications

• Experience supporting SaaS platforms or client-facing digital products in an agency or managed services environment
• Familiarity with software development lifecycles (SDLC) and agile delivery practices
• Working knowledge of generative AI tools (e.g. Claude, ChatGPT) for support workflow augmentation — drafting responses, summarising threads, generating documentation
• Basic scripting or SQL knowledge for log analysis and data lookups
• Understanding of data privacy and security best practices relevant to client data handling (PDPA compliance a plus)

Responsibilities:

• Assist couples and guests during marriage solemnisation ceremonies
• Manage queues and registration processes
• Handle basic customer enquiries
• Support self-service kiosks and administrative tasks
• Assist with document verification support

Requirements:

• Minimum 1 year customer service experience
• ITE qualification or equivalent and above
• Computer literate
• Friendly, professional, and customer-oriented

Working Hours:

• Monday to Friday: 8:00am – 5:30pm
• Saturday: 8:00am – 5:30pm
• Public Holidays excluded

Contract Duration:
24 months with an option to extend for 12 months.

A.Clouet (Singapore) Pte. Ltd. is a wholly owned subsidiary of Denis Group, and we market and distribute leading FMCG brands in Singapore. These include market leaders like Ayam Brand, which is the leading brand in several product categories. We also distribute the Alce Nero range of organic authentic Italian products like Pasta, Pasta Sauce, Olive Oil, etc.

We are currently looking for an individual to join our team as Business Support Coordinator.

Job Responsibilities

• Execute and manage order processing transactions accurately.
• Collaborate effectively with Accounts, Warehouse, Logistics and Sales to mitigate outstanding issues for timely order fulfilment or billing.
• Retrieve purchase orders and submit invoices on customers’ online portal regularly.
• Liaise with Warehouse and Sales for returns from customers.
• Issue Credit and Debit notes when applicable.
• Maintain systematic and complete filing of documents.
• Other administrative tasks as assigned.

Job Requirements

• Candidate must possess at least "N"/ “O” Level, Professional Certificate/NiTEC, Diploma or equivalent
• IT literate with proficiency in Microsoft Office applications
• High attention to details
• Good communication ability, both written and verbal
• Inventory knowledge is an advantage

Responsibilities

• We are looking for a Senior Java Backend Engineer to support and

enhance our API and microservices ecosystem in a cloud-native AWS

environment. This role focuses on BAU (Business-As-Usual) support,

ensuring system stability, performance, and continuous improvement of

backend services.

• Provide BAU support for Java-based microservices and APIs, ensuring

high availability and reliability

• Design, develop, and maintain scalable microservices using Java (17+)

and Spring Boot (3.x)

• Manage and support cloud infrastructure on AWS (ECS, EC2, RDS)

• Monitor system performance and troubleshoot issues using tools like

Grafana and CloudWatch

• Implement and maintain CI/CD pipelines using GitLab, AWS

CodeCommit, and CodePipeline

• Collaborate with cross-functional teams to resolve production issues and

deploy enhancements

• Support integration with identity and access management systems (Okta)

• Work with MuleSoft for API integrations and middleware support

• Ensure adherence to best practices in coding, security, and performance

optimization

• Participate in incident management, root cause analysis, and continuous

improvement initiatives

Good to Have

• Experience with containerization and orchestration (Docker,

Kubernetes)

• Exposure to security best practices in cloud environments • Familiarity

with Agile/Scrum methodologies

Soft Skills

• Strong problem-solving and analytical skills

• Ability to work in a fast-paced BAU support environment

• Excellent communication and stakeholder management skills

• Proactive mindset with ownership of production system

Requirements • 8+ years of experience in Java backend development

• Strong expertise in Java 17+ and Spring Boot 3.x

• Proven experience in building and supporting microservices and

REST/GraphQL APIs

• Hands-on experience with AWS services: ECS, EC2, RDS

• Experience with Infrastructure as Code (IaC)

• Proficiency in CI/CD pipelines using GitLab, AWS CodeCommit, and

CodePipeline

• Strong knowledge of SQL, Oracle and relational databases

• Experience with monitoring and logging tools such as Grafana and AWS

CloudWatch

• 3+ years of experience with Okta for authentication/authorization

• 3+ years of experience with MuleSoft for API integration

Responsibilities

• We are looking for a Senior Java Backend Engineer to support and

enhance our API and microservices ecosystem in a cloud-native AWS

environment. This role focuses on BAU (Business-As-Usual) support,

ensuring system stability, performance, and continuous improvement of

backend services.

• Provide BAU support for Java-based microservices and APIs, ensuring

high availability and reliability

• Design, develop, and maintain scalable microservices using Java (17+)

and Spring Boot (3.x)

• Manage and support cloud infrastructure on AWS (ECS, EC2, RDS)

• Monitor system performance and troubleshoot issues using tools like

Grafana and CloudWatch

• Implement and maintain CI/CD pipelines using GitLab, AWS

CodeCommit, and CodePipeline

• Collaborate with cross-functional teams to resolve production issues and

deploy enhancements

• Support integration with identity and access management systems (Okta)

• Work with MuleSoft for API integrations and middleware support

• Ensure adherence to best practices in coding, security, and performance

optimization

• Participate in incident management, root cause analysis, and continuous

improvement initiatives

Good to Have

• Experience with containerization and orchestration (Docker,

Kubernetes)

• Exposure to security best practices in cloud environments • Familiarity

with Agile/Scrum methodologies

Soft Skills

• Strong problem-solving and analytical skills

• Ability to work in a fast-paced BAU support environment

• Excellent communication and stakeholder management skills

• Proactive mindset with ownership of production system

Requirements • 8+ years of experience in Java backend development

• Strong expertise in Java 17+ and Spring Boot 3.x

• Proven experience in building and supporting microservices and

REST/GraphQL APIs

• Hands-on experience with AWS services: ECS, EC2, RDS

• Experience with Infrastructure as Code (IaC)

• Proficiency in CI/CD pipelines using GitLab, AWS CodeCommit, and

CodePipeline

• Strong knowledge of SQL, Oracle and relational databases

• Experience with monitoring and logging tools such as Grafana and AWS

CloudWatch

• 3+ years of experience with Okta for authentication/authorization

• 3+ years of experience with MuleSoft for API integration

At Hegen, we redefine the parenting experience with award-winning innovations tailored for mothers and their little ones. As a trusted brand in mother and baby products, our mission is to empower mothers in their breastfeeding journey and ease the transition into parenthood through meaningful products and services. Recognised as one of Singapore’s top 10 fastest growing companies, Hegen takes pride in creating practical solutions that combine thoughtful designs with functionality and sustainability for time-strapped parents.

About the Role

The Associate, Business Production Support will be a key member of the Supply Chain Management team, playing an essential role in driving fulfilment activities for Hegen By Me (HBM), our bespoke product personalisation service. In this role, you will be responsible for ensuring that every product is carefully customised to meet and exceed our customers’ expectations. You will work closely with internal teams to coordinate orders, manage production processes, and maintain high standards of quality and efficiency throughout the fulfilment journey.

This position offers an exciting opportunity to contribute to a customer-focused, detail-oriented operation where precision, creativity, and operational excellence come together to deliver a truly personalised experience.

Key Responsibilities:

• Support the Supply Chain Management team in all HBM fulfilment activities, including accurate documentation and maintenance of administrative records.
• Manage and process HBM orders received through Hegen’s website, performing customisation and personalisation of products to meet customer specifications.
• Collaborate closely with internal teams to coordinate and execute HBM orders efficiently.
• Follow and execute standard operating procedures to ensure the smooth and timely fulfilment of all orders.
• Uphold workplace health and safety standards while operating printing machines, including UV and laser printers.
• Troubleshoot and perform basic maintenance on printing machines to minimise downtime and ensure smooth operations.
• Support the Supply Chain Management team in areas such as warehousing, inventory management, and administrative functions, as required.
• Ensure all personalised products meet the highest standards of quality and consistency.
• Oversee and follow up on day-to-day inventory, logistics, and supply management.
• Perform any other duties as assigned.

Requirements:

• Educational background and working experience in Warehouse/Logistics, Printing, or related field is preferred.
• Basic computer skills are required,with the ability to navigate standard office applications efficiently.
• Knowledgeof Adobe Illustrator and Photoshop will be advantageous
• Familiarity with UV and laser printing processes is highly desirable but not mandatory
• A good team player with a pleasant and proactive personality
• Demonstrates a strong sense of responsibility and commitment to completing assigned tasks accurately and on time.
• Capable of working effectively in a fast-paced environment, managing multiple tasks and priorities efficiently.
• Candidates with no experience with UV and laser printing are welcome as training will be provided.

Equal Opportunity & Data Protection Statement

Hegen is an equal opportunity employer and is committed to building an inclusive and diverse workforce. All employment decisions are based on merit, qualifications, and business needs. By submitting your application, you consent to the collection, use and disclosure of you rpersonal data for recruitment and employment-related purposes in accordance with applicable data protection laws.

Join Us

At Hegen, we are passionate about fostering a purpose-driven, inclusive and collaborative work environment where every team member can thrive. We are committed to supporting personal growth and offering opportunities for career development at every stage of your journey.

For the past 75 years, MS First Capital has been actively involved in the non-life insurance business both in Singapore and across Asia. Our roots can be traced back to the 1950s where we engaged in writing both personal and commercial lines of non-life insurance business across various classes such as Fire, Engineering, Marine Hull, Marine Cargo, Bond, Professional Indemnity, Motor, Public Liability, Worker's Compensation, Personal Accident and other Miscellaneous Accident.

We are a reputable source of cutting-edge insurance options, catering to a diverse range of clients, both individuals and corporate. We are proud that our financial strength rating of 'A+ (Superior)' with 'Stable' outlook has been reaffirmed by AM Best, given our consistently impressive financial performance. We are also recently awarded Top 300 Employer by the Singapore Opportunity Index for our effort in creating meaningful career pathways, fostering inclusive growth, and investing in our employees' potential.

This is a perfect gateway into the highly niche sector of non-life reinsurance, part of Singapore's bustling financial services sector. As a wholly-owned entity of the world-renowned Mitsui Sumitomo Insurance (MSI) Group, we are dedicated to developing young talents for our sector. As a member of our young talent pool, you can look forward to comprehensive professional training, sponsorship of professional qualifications, a friendly and collaborative culture and a competitive compensation package.

We are looking for an experienced Senior QA Analyst to support our core modernization initiatives on a fixed-term contract basis, focusing on User Acceptance Testing (UAT) across Data Analytics platforms, Power BI reporting, and UiPath automation solutions. This role is critical in ensuring the accuracy, reliability, and business readiness of data-driven insights and automated processes. The ideal candidate will have strong experience in data validation, BI testing, and automation QA, along with the ability to collaborate closely with business and technology stakeholders.

Responsibilities

• Design, prepare, and execute UAT test scenarios and test cases

• Validate:

*Data accuracy from source systems to reports

*Business logic, KPIs, and calculations

*Dashboard functionality and usability

• Perform data reconciliation using SQL or other tools

• Coordinate with business stakeholders for UAT execution and sign-off

• Track, report, and manage defects through resolution

• Test end-to-end UiPath automation workflows

• Validate:

*Process logic and business rules

*Error handling and exception scenarios

*Integration with upstream and downstream systems

• Conduct regression testing for robot releases

• Support UAT cycles for automation deployments

• Define and implement UAT strategy and approach

• Develop:

*Test plans and schedules

*Entry and exit criteria

*Test metrics and reporting

• Drive structured defect management processes

• Identify opportunities to automate testing processes

• Contribute to QA best practices across modernization programs

• Enhance testing efficiency and coverage

Requirements

• 5+ years of experience in QA / Testing roles

• Strong experience in UAT for Data Analytics / BI platforms

• Hands-on experience testing Power BI dashboards and reports

• Solid understanding of:

*Data models and ETL processes

*Data warehousing concepts

• Proficiency in SQL for data validation

• Understanding of automation lifecycle and exception handling

• Test case design and execution

• UAT coordination and stakeholder management

• Strong communication and stakeholder management skills

• High attention to detail and analytical mindset

• Experience in data migration or transformation projects

• Knowledge of data quality and governance frameworks

• Experience testing RPA / workflows is a plus
  

Due to the volume of applications received, we will only contact shortlisted candidates. We may retain your personal data for as long as it is necessary to fulfil the purposes for which they were collected, or as required or permitted by applicable laws. Should you disagree, please contact our Data Protection Officer for more information on the retention and disposal of your personal data.

SharkNinja APAC is seeking a highly analytical and data-driven Demand & Supply Planning Analyst to support the APAC Planning organization through advanced analytics, reporting, and digital enablement. This role will be instrumental in transforming data into actionable insights, improving visibility across the supply chain, and enabling best-in-class S&OP processes.

You will partner closely with regional planning teams and cross-functional stakeholders to enhance planning capabilities through dashboards, data models, and continuous improvement initiatives.

Here are some of the exciting things you’ll get to do:

• Turn complex data into powerful, intuitive dashboards that directly influence business decisions
• Shape how planning teams operate by building data models that simplify processes and unlock productivity
• Play a key role in S&OP by bringing clarity to demand and supply risks, opportunities, and trade-offs
• Work on AI and automation initiatives to transform the planning landscape in the company
• Collaborate with diverse teams across markets, gaining exposure to different business dynamics and challenges
• Drive real impact by improving visibility, enabling faster decisions, and strengthening supply chain performance

Responsibilities:

Data & Analytics

• Develop, maintain, and enhance Demand & Supply Planning dashboards using Power BI to provide real-time visibility into key metrics
• Build and optimize planning data models to streamline workflows and enable planners to focus on supply modeling and decision-making
• Analyze demand and supply data to identify risks, opportunities, and emerging trends, providing actionable insights

Reporting & Insights

• Prepare and distribute regular reports and performance updates to key stakeholders
• Ensure data accuracy, consistency, and alignment across systems and reporting tools

Planning Enablement

• Support the preparation of S&OP and consensus materials through data consolidation, analysis, and visualization
• Collaborate closely with market planning teams to understand business needs and translate them into analytical solutions
• Improve planning productivity through automation and process optimization

Projects & Continuous Improvement

• Lead and support implementation of planning tools, systems enhancements, and digital transformation initiatives
• Drive productivity and innovation projects, including the application of AI and advanced analytics in planning
• Identify opportunities to improve processes, data flows, and reporting efficiency

Stakeholder Collaboration

• Partner with regional and market planning teams to align on data, assumptions, and outputs
• Work cross-functionally with supply chain, commercial, and finance teams to ensure end-to-end visibility
• Act as a key liaison between business users and technical teams

Qualifications and Skills

• Strong proficiency in Power BI (mandatory) and Tablue
• 3-5 years of Demand/Supply Planning Experience
• Experience with IT systems (eg. Oracle, SAP)
• Advanced Excel skills
• Work in cross functional teams
• Ability to spot trends and interpret results
• Familiarity with S&OP/IBP processes and supply chain planning concepts

Reporting to the Vice President, Quantitative and Growth Markets, the incumbent uses his or her understanding of the Asian market as well as his or her strong analytical rigor to contribute to the management of Japanese equity portfolios.Through his knowledge of the Japanese language, culture and geopolitical context, he helps to identify alpha opportunities as well as risks specific to the Japanese equity market.

What You Will Do

• Monitor the market, macroeconomic and geopolitical environment, with a focus on the Japanese market, with a view to understanding local dynamics in detail

• Understand the business model and return drivers of major Japanese stocks, and make buy and sell recommendations, also based on quantitative signals.

• Establish and maintain relationships of trust with local partners (companies, brokers, managers)

• Prepare presentations to support the reporting of the team's investment activities to the various stakeholders and committee
• Support portfolio managers in the day-to-day management of equity portfolios, acting as the main point of contact for Japanese equities
• Ensure the harmonization of practices between the Montreal and Singapore offices, promoting the sharing of best practices and consistency of approaches

What You Bring

•Graduation in finance, mathematics, or other related disciplines
• Minimum of two (2) years of relevant experience
• Strong interest in equity markets, particularly in international and Asian contexts

• Fluency in English and Japanese, both oral and written
• Programming skills an asset (Python preferred)

What Makes You Unique

•Analytical rigor and attention to detail
• Structured problem-solving ability
• Team spirit and sense of teamwork
• Humility and a posture of continuous learning
• Excellent communication and synthesis skills
• Comfort in complex and ambiguous environments
• Good management of pressure and priorities

The Risk Division aims to effectively identify, monitor, evaluate, and manage the firm’s financial and non-financial risks in support of the firm’s Risk Appetite Statement and strategic plan. Operating in a fast paced and dynamic environment and utilizing best in class risk tools and frameworks, Risk teams are analytically curious, have an aptitude to challenge, and an unwavering commitment to excellence.

This team is responsible for ensuring that the firm’s risks are managed with a consistent and integrated approach, such that the firm has a regular, comprehensive view of its risk profile as well as of key trends and emerging risks relative our risk appetite.

The team ensures that Risk & Divisional leadership is consistently informed on the holistic risk profile, inclusive of financial and non-financial risks, in a way that facilitates strategic planning and risk decision making. It interfaces with a wide array of businesses and risk management groups across the firm. The cross-disciplinary nature of the projects that the team engages in makes for a rewarding and multifaceted work environment.

RESPONSIBILITIES AND QUALIFICATIONS

Key responsibilities:

• Work closely with APAC Chief Risk Officer and Risk Division Chief Operating Officer, under the support of global Risk Division, to manage risk both at the regional portfolio level and across the firm’s Asia Pacific legal entity footprint.
• Regulatory interaction: understand and interpret local regulatory risk management guidelines and changes to ensure compliance and influence decision-making; facilitate and participate in regulatory examinations; coordinates and provides responses to regulatory questionnaires, self-assessments, data requests, as well as industry advocacy.
• Governance: coordinate with other Risk departments to drive new activity impact assessments and approvals; manages policies and procedure documents; participates in Risk Committees and Board meetings; contributes to thematic risk review for global Risk Leadership and Executive Office.

 Experience/skills required:

• 1-4 years in industry, with prior experience in Risk Management a plus.
• Ability to work independently, form own judgment/opinions, provide insights and drive changes.
• Proactive with strong analytical, interpersonal and communication skills.
• Ability to interact with and build relationships with people from different departments and levels of seniority.

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.  

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.  

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2026. All rights reserved.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.