• Manage customer feedback and complaints by coordinating investigations with department heads and facilitating family conferences to ensure proper service recovery
• Respond promptly to concerns and follow through on resolution to maintain service quality standards
• Compile and submit monthly KPI reports and quarterly updates on service excellence initiatives and progress
• Prepare abstracts and consolidate supporting data for award submissions and recognition programmes
• Collect, analyse, and interpret customer feedback data to identify trends and drive continuous service improvement

Requirements

• Bachelor degree in any discipline
• Proficient in MS Office

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Position: Import Senior Executive (Freight Forwarding)
Salary: up to $4200
Working Day: Mon-Sat | 9am-5.30pm | 9am-1pm (Alt Sat)
Working Location: Alps Ave (nearest MRT Changi Airport)

The Airfreight Customer Service Senior Executive (Import/Export) in Freight Forwarding is responsible for managing end-to-end airfreight shipments on behalf of customers, ensuring timely, accurate, and high-quality service delivery. This role requires strong knowledge of airfreight forwarding operations, shipment documentation, customs regulations, and coordination with carriers, ground handling agents, and internal teams.

Key Responsibilities:

• Manage end-to-end airfreight forwarding shipments, including booking, documentation, coordination with airlines and ground handlers, customs clearance (for imports), export documentation, billing, and shipment closure.
• Act as the primary point of contact for customers regarding import and export shipments, providing timely updates, handling inquiries, and resolving operational issues.
• Coordinate with airlines, ground handling agents, trucking partners, and customs authorities to ensure smooth shipment execution and compliance with regulations.
• Monitor and ensure compliance with service level agreements (SLAs), key performance indicators (KPIs), and internal operational procedures.
• Take ownership of complex or high-value shipments, proactively resolving delays, documentation discrepancies, or customs queries.
• Identify operational bottlenecks and recommend process improvements to enhance efficiency, accuracy, and customer satisfaction.
• Maintain accurate shipment records, reports, and regulatory documentation for internal, customer, and regulatory purposes.
• Support and guide junior customer service staff in airfreight forwarding procedures, shipment documentation, and best practices.
• Escalate unresolved customer or operational issues to management, ensuring appropriate follow-up.

Qualifications & Requirements:

• Solid knowledge of airfreight import processes, documentation, and customs requirements.
• Strong operational and problem-solving skills, with the ability to manage multiple airfreight import shipments simultaneously.
• Excellent customer service skills with a professional and proactive approach.
• Good communication and coordination skills to work effectively with internal teams, carriers, and customers.
• Detail-oriented with strong organizational skills and ability to follow through on tasks independently.
• Previous hands-on experience in using Cargowise system.

To Apply:

• You may email your resume to jj@alignrecruitment.com.sg for more information.

• Regret to inform that only shortlisted candidates will be contacted by our consultants.
  

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R23112681)

Job Description:

• Handle RFQ/RFx processes, evaluate supplier quotations, perform basic cost analysis, manage purchase orders in SAP, and coordinate with suppliers on pricing, production, and delivery while addressing performance and supply issues.

• Maintain accurate inventory records through system updates and stock reconciliation, support audits and cycle counts, and identify potential shortages, excess stock, or slow-moving items.

• Manage end-to-end shipment processes, including freight coordination, documentation, tracking, and communication of shipment status, while working with warehouses and 3PL partners to ensure smooth delivery and resolve issues.

• Monitor and compile supply chain data, prepare reports on key metrics (e.g., delivery performance, inventory turnover), and provide insights to support operational improvements and cost efficiency.

• Collaborate with internal teams to align operations, support continuous improvement initiatives, standardize workflows, and ensure compliance with procurement and regulatory requirements.

Requirement:

• Preferably at least 3 years of experience in supply chain, procurement, logistics, or inventory management, (not mandatory).

• Diploma in Logistics, Supply Chain Management,

Additional Information:

• Located in Jurong East

• Up to $4200

We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

This an operationally focused role supporting both centre logistics and external outreach events. The incumbent is responsible for the coordination, implementation, and delivery of programmes and workshops at Lifelong Learning Singapore's (LLSG) Centre's Level 1 Service Touchpoint, with a primary focus on execution for youth, Institutes of Higher Learning (IHL) students and adult learners. Concurrently, the role supports the operational setup and execution of external outreach events and roadshows, coordinates with stakeholders and vendors, and handles daily centre operations.

Responsibilities:

Centre Programme Coordination & Implementation

• Coordinate, implement, and deliver activities, workshops, learning journeys, and events at the Level 1 Service Touchpoint for various target segments (such as students from IHLs, early careerists, and mid-careerists)
• Support the operational coordination and implementation of targeted programmes for students from IHLs, including Polytechnics, ITE, and Universities, to facilitate career exploration and skills development

Event Planning & Operational Delivery

• Support the planning, operational delivery, physical setup, and on-site execution for external outreach events, roadshows, and career/skills fairs conducted in partnership with various stakeholders and community partners
• Serve as an operational point of contact for stakeholder representatives and community partners to coordinate logistics, tracking project timelines and event requirements
• Monitor and track attendance, collect participant feedback, and compile programme performance data to support reporting and continuous improvement efforts

Vendor Management & Centre Operations

• Coordinate and liaise with appointed term vendors to execute standard programmes, ensuring day-to-day delivery aligns with service requirements
• Assist with the administrative sourcing and procurement processes for non-term vendors and subject-matter experts, adhering to standard organisational guidelines
• Provide day-to-day centre operations support, manage equipment and materials logistics, and provide administrative backing for the centre.

Requirements:

• Diploma or bachelor’s degree in Event Management, Hospitality, Business Administration, or a related discipline
• Relevant work experience focused on programme coordination, event delivery, stakeholder coordination, or operational execution
• Strong verbal and written communication skills for coordinating with vendors, collaborating with stakeholders, and assisting centre visitors or student audiences
• Experience in working with term vendors and navigating standard administrative sourcing and procurement processes
• Ability to adapt well and thrive in a fast-paced, hands-on operational environment
• Robust organisational, multitasking, and logistical skills to handle concurrent event assignments and deliver tasks within deadlines

Candidates who do not have the required qualification or relevant experience are welcome to apply.

This is a 6‑month contract with the possibility of extension.

Please note that only shortlisted candidates will be notified.

About Us

We are an exciting new restaurant and bar concept located in the heart of Circular Road, Singapore. Our menu blends Western favourites, Mediterranean specialties, Thai-inspired dishes, gourmet burgers, artisanal pizzas, and innovative bar bites. We are seeking an experienced and creative Head Chef to lead our culinary team and develop a unique dining experience.

Key Responsibilities

Kitchen Operations

• Manage and oversee all kitchen operations, ensuring efficient and smooth service.
• Lead daily food preparation and service for lunch, dinner, events, and special promotions.
• Maintain consistency, quality, and presentation standards across all menu items.
• Ensure compliance with Singapore food safety and hygiene regulations.

Menu Development

• Design and develop innovative menus featuring:Gourmet BurgersArtisan PizzasMediterranean CuisineThai CuisineBar Bites and Sharing PlatesSeasonal Specials
• Introduce new dishes based on market trends and customer preferences.
• Create cost-effective recipes while maintaining quality standards.

Team Leadership

• Recruit, train, supervise, and motivate kitchen staff.
• Schedule kitchen manpower according to operational needs.
• Develop SOPs and kitchen processes.
• Conduct regular staff training on food preparation and hygiene standards.

Cost & Inventory Management

• Manage food cost targets and profitability.
• Monitor inventory levels and minimise wastage.
• Source ingredients and negotiate with suppliers.
• Conduct stock counts and maintain inventory records.

Quality Assurance

• Ensure food consistency across all service periods.
• Monitor portion control and recipe compliance.
• Maintain cleanliness and organisation of kitchen areas.
• Ensure proper food storage and handling procedures.

Collaboration

• Work closely with management on promotions and food concepts.
• Support special events, catering opportunities, and themed dining experiences.
• Assist in creating food and beverage pairings for promotions and events.

Requirements

• Minimum 5 years of culinary experience in Western, Mediterranean, Thai, or fusion cuisine.
• Minimum 2 years in a supervisory or leadership role.
• Strong experience in:Pizza preparation and bakingGourmet burger conceptsMediterranean cuisineThai cuisineMenu engineering and recipe development
• Experience managing high-volume kitchens.
• Strong understanding of food costing and kitchen operations.
• Knowledge of inventory management and supplier sourcing.
• Familiarity with Singapore food hygiene regulations.
• Ability to work evenings, weekends, and public holidays.

Preferred Qualifications

• Experience opening new restaurants or kitchens.
• Experience working in gastropubs, restaurants, hotels, or premium casual dining concepts.
• Knowledge of international cuisines and modern food trends.
• WSQ Food Hygiene Certification or equivalent.
• Experience with wood-fired, stone-baked, or commercial pizza ovens is advantageous.

Key Skills

• Culinary Management
• Menu Development
• Pizza Making
• Mediterranean Cuisine
• Thai Cuisine
• Burger Concepts
• Kitchen Operations
• Food Cost Control
• Staff Training
• Inventory Management
• Food Safety & Hygiene
• Supplier Management

Performance Expectations

The successful candidate will:

• Develop a profitable and scalable menu.
• Maintain food cost targets and kitchen productivity.
• Deliver consistent food quality and customer satisfaction.
• Build and lead a high-performing kitchen team.
• Support the growth of the restaurant as a leading dining and entertainment destination in Circular Road.

Job Summary

We are looking for a highly motivated and enthusiastic Junior Digital Marketing Executive with 2-3 years of hands-on experience in Search Engine Optimization (SEO) and Search Engine Marketing (SEM). Based in our Singapore regional hub, this role will be instrumental in driving our digital presence and lead generation efforts across various APAC markets. You'll work closely with the regional marketing team and local country teams, and will also report directly to the Global In-Charge of SEO/SEM. This ensures alignment with global digital strategies and provides opportunities for advanced learning and collaboration. A key aspect of this role will be staying abreast of the rapidly evolving landscape of AI in SEO and adapting strategies accordingly.

Key Responsibilities

SEO Management

· Conduct keyword research to identify new opportunities and optimize existing content for relevant search terms in APAC markets.

· Perform on-page SEO optimization, including meta descriptions, title tags, header tags, and content optimization.

· Assist with technical SEO audits and work with web development teams to implement recommendations (e.g., site speed, sitemaps, robots.txt).

· Monitor and report on SEO performance using tools like Econda Analytics and Google Search Console.

· Continuously research and keep up-to-date with the latest AI trends and their impact on SEO, including AI Overviews, generative AI in search, and answer engine optimization (AEO).

· Stay up-to-date with general SEO trends, algorithm changes, and best practices.

SEM Campaign Management

· Assist in the planning of paid search campaigns on platforms like Google Ads, Microsoft Bing, and Baidu/Naver/Yahoo! Japan (depending on markets).

· Work closely with and manage local country agencies responsible for the execution and optimization of these paid search campaigns.

· Provide guidance and support to agencies on keyword research, ad copy development, and targeting strategies.

· Monitor agency performance, analyze campaign data, and provide recommendations for bid adjustments, budget allocation, and overall strategy improvements.

Content & Website Support

· Support website updates and ensure content is optimized for search engines.

· Assist in maintaining website health and user experience.

Reporting & Analysis

· Track, analyze, and report on key digital marketing metrics, including orders, revenue, and Return on Ad Spend (ROAS), across various platforms.

· Provide insights and recommendations for optimizing digital marketing performance.

Regional & Global Collaboration

· Work closely with regional and local marketing teams to ensure digital strategies align with overall business objectives.

· Collaborate with and report to the Global In-Charge of SEO/SEM to align on global strategies, share best practices, and contribute to international initiatives, particularly regarding AI's influence on search.

· Support digital marketing initiatives for specific APAC countries.

Qualifications

· Bachelor's degree in Marketing, Business, Communications, or a related field.

· 2-3 years of proven experience in digital marketing with a strong focus on SEO and SEM.

· Hands-on experience with Econda Analytics, Google Search Console, Google Ads, Microsoft Bing, Baidu, Naver, and Yahoo! Japan is essential.

· Familiarity with SEO tools (e.g., SEMrush, Ahrefs, Moz) is a strong plus.

· Understanding of digital marketing principles and best practices.

· Demonstrated interest in and willingness to learn about the impact of Artificial Intelligence on search engine optimization and marketing.

· Excellent analytical skills and ability to interpret data to drive actionable insights.

· Strong communication and interpersonal skills, with the ability to collaborate effectively across teams and cultures.

· Highly organized, detail-oriented, and able to manage multiple projects simultaneously.

· Proactive, self-motivated, and eager to learn and grow in a fast-paced environment.

· Experience in a B2B environment or the manufacturing/industrial sector is a plus.

· Strong proficiency in English is required. Additional proficiency in APAC languages will be an advantage, as the role involves supporting regional markets.

Working hours:

Mon to Fri 9am - 6pm

We are looking for a team player to fill the position of Warehouse Executive. The successful candidate will be responsible for the control of physical stock, monitoring goods in and out, safely and efficiently moving and handling items and keeping stock records. 5.5 work week. Job benefits as per basic Employment Act. Permanent position.

Requirements of Warehouse Executive:

Salary : Market Rate (negotiable based on experience)

Interested parties please email resume to: kennethc@splicesleeve.com.sg

Thank you.


职位名称
仓库专员

职业
仓库专员

工作职责与要求
我们正在寻找一位具有团队合作精神的仓库专员。成功录取的候选人将负责实物库存的管理，监督货物的进出，安全、高效地搬运和处理物品，并维护库存记录。每周工作 5.5 天。福利依据新加坡《雇佣法》基本规定。此职位为永久职位。

仓库专员职位要求：

薪资：市场价（可根据经验面议）

有意者请将履历发送至：
kennethc@splicesleeve.com.sg

谢谢。

Our client from the chemical product company, is looking for Sales Executive to join the company.

Job Responsibilities:

• Generate new business opportunities by identifying potential clients through referrals, business directories, and cold-calling efforts.

• Follow up on leads obtained from colleagues or other departments within the organization.
• Maintain regular communication with current clients through calls or visits to ensure their continued satisfaction and to introduce newly available products or services.
• Work to ensure strong customer satisfaction, promote client retention, and support ongoing sales performance.

Job Requirements:

• Posses own car and valid Class 3 Licence
• Great interpersonal skills and sales driven
• Basic up to $2.2k+ $1k transport allowance+ Commission (Negotiable based on experience)

Interested candidates who wish to apply for the advertised position, please click on “Apply Now” or WhatsApp us at 8909 8083 for quicker respond.

Alternatively, you may send your resume to jamie.chan@chiefrecruit.com for better reach.

We regret that only shortlisted candidates will be notified.

Reg. No.: R1987360 (Chan Jie Min)

EA License No: 24C2083 (Chief Recruit Pte Ltd)

By submitting your personal information and resume (CV) to us, you grant permission to Chief Recruit Pte Ltd and its associated entities to collect, process, and share your personal data for the purposes outlined in the Privacy Policy, which can be accessed at https://chiefrecruit.com/privacy-policy. You confirm that you have reviewed, understood, and accepted the terms of the Privacy Policy.

Position: Export Customer Service Executive
Salary: up to $3500
Working Day: Mon-Sat | 9am-5.30pm | 9am-1pm (Alt Sat)
Working Location: Alps Ave (nearest MRT Changi Airport)

Job Responsibilities:

• Direct Customer Contact: Excellent, amiable, and trustworthy service is provided.
• After receiving the booking, be sure you give the customer the flight information within the allotted time (one hour).
• When processing the export work order, make sure that the export documents are compliant.
• Apply for the appropriate export permission and expedite the processing of other export customs.
• All calls must be answered within three ringing tones. (without fail)
• Always keep an eye on the onboard status and notify the customer of any irregularities.
• Good communication between all relevant departments, such as the planning team, operations, warehouse, and traffic.
• Making sure that the applicable freight rates are accurate and up to current at all times.
• Always aware of and up to date on any new requirements or modifications made by airlines or the government.
• Make sure that every monthly customer report is consistently submitted on time.
• Communicating with internal and external parties regarding the management and status of shipments.
• Making sure that every shipment is properly tracked and organized in accordance with SOP.
• Working on unique arrangements with sales and other function groups.
  

Qualifications & Requirements:

• Relevant working experience.
• Must have Cargowise One system experience.

To Apply:

• You may email your resume to jj@alignrecruitment.com.sg for more information.
• Regret to inform that only shortlisted candidates will be contacted by our consultants.
  

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R23112681)

5 days, 9am- 5.30pm

Address: (Fort Canning)

Salary: up to $5500 depends on experience + Commission, Basic salary can nego if good experience

Job scope:

• Improve company’s market position and achieve financial growth
• Meet and exceed objectives through the development of new businesses, coordination of Business Development shipments and existing business penetration
• Identify target customers, initiate own sales calls, pursue them and ultimately convert them into clients
• Working with Finance and Indoor Sales team on payment issues and follow up on payment with clients
• Build and maintain a pipeline of business
• General profit in line with set KPIs
• Prepare sales planning, and forecasting activities
• Sourcing of rates from carriers, hauliers, offices and worldwide agents
• Interact and maintain relationship with subcontractors like carriers, coleaders and trucking companies etc
• Maintain effective teamwork with members of the Indoor Sales, Business Development team and other functional teams
• Meet and exceed objectives through the development of new businesses, coordination of Business Development shipments and existing business penetration
• Support the sales strategy set by the Head of Business Development in conjunction with the Management 
• Contributes to team effort by accomplishing related results as needed
• Successfully work across teams (internal and external) to overcome challenges and achieve objectives
• To perform other duties and tasks as assigned
• Adhere to all company policies in areas of Compliance, HSSE&Q, Code of Business Conduct, Employee Handbook
• Reporting and documenting of all sales activities with company’s internal system

Requirements:

• Minimum 2-3 years of hunter sales / business development experience in freight forwarding industry
• Proven track record and good networking with carriers, coleaders and trucking companies etc