Key Responsibilities:
- Ā Ā Ā E-commerceAccount Management:
-Ā Ā Ā Ā Ā Ā Ā Ā Ā Manageand optimize existing and new eCommerce accounts across multiple platforms,including Lazada, Shopee, and Zalora.
-Ā Ā Ā Ā Ā Ā Ā Ā Ā Oversee our owned e-commerce websites.
-Ā Ā Ā Ā Ā Ā Ā Ā Ā Achieve quarterly and yearly key performance metrics relatedto eCommerce sales and customer engagement.
-Ā Ā Ā Ā Ā Ā Ā Ā Ā Assist in planning andexecuting digital marketing campaigns, including email marketing, social mediaadvertising, and pay-per-click (PPC) advertising.
-Ā Ā Ā Ā Ā Ā Ā Ā Ā Monitor campaignperformance and make data-driven recommendations for optimization.
-Ā Ā Ā Ā Ā Ā Ā Ā Ā Ensure accurate and up-to-date content, including productlistings, images, descriptions and prices, aligning with branding guidelinesand references.
-Ā Ā Ā Ā Ā Ā Ā Ā Ā Addressoperational issues arising from online platforms effectively and promptly.
-Ā Ā Ā Ā Ā Ā Ā Ā Ā Engagewith customers, respond to inquiries, and monitor and manage customer reviews.
-Ā Ā Ā Ā Ā Ā Ā Ā Ā Assist with daily order processing, including picking andpacking when necessary.
-Ā Ā Ā Ā Ā Ā Ā Ā Ā Coordinate with the operations team to ensure smooth order fulfilmentand inventory management.
-Ā Ā Ā Ā Ā Ā Ā Ā Ā Monitor stock level and coordinate replenishment andlogistics partner pickups as needed.
-Ā Ā Ā Ā Ā Ā Ā Ā Ā Supportvarious ad-hoc tasks and projects as required.
Requirements:
Education:Bachelor's degree or diploma in business, marketing, e-commerce, or a relatedfield.
Technical Skills:
-Ā Ā Ā Ā Ā Ā Ā Ā Ā Proficiency in MS Office Suite.
-Ā Ā Ā Ā Ā Ā Ā Ā Ā Strong knowledge of e-commerce platforms (e.g., Magento,Shopify), CMS, and digital marketing tools.
-Ā Ā Ā Ā Ā Ā Ā Ā Ā Photoshop skills for image editing and optimization.
-Ā Ā Ā Ā Ā Ā Ā Ā Ā Basic HTML skills.
-Ā Ā Ā Ā Ā Ā Ā Ā Ā Photography skills are a plus.
Ā Personal Attributes:
-Ā Ā Ā Ā Ā Ā Ā Ā Ā Energetic and collaborative team player.
-Ā Ā Ā Ā Ā Ā Ā Ā Ā Results-oriented mindset.
-Ā Ā Ā Ā Ā Ā Ā Ā Ā Quick learner with a knack for IT systems.
-Ā Ā Ā Ā Ā Ā Ā Ā Ā Effective time management and multitasking abilities.
-Ā Ā Ā Ā Ā Ā Ā Ā Ā Meticulous attention to detail and numerical accuracy.
-Ā Ā Ā Ā Ā Ā Ā Ā Ā Strong work ethics with a proactive approach.