Total 426 job vacancies in Singapore

Product area

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Job description

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

Qualifications

Job responsibilities

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose issues with equipment or infrastructure as they arise, and apply the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.

Minimum qualifications

• Experience with assembly of mechanical or electrical systems, or performing component-level repairs and troubleshooting on technical equipment.
• Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
• Experience in Linux Professional Institute Certificate or equivalent working with Linux (Red Hat, Slackware, Fedora, SUSE, Ubuntu, Debian, Gentoo) or Unix (Solaris, AIX, HP-UX, BSD) or another similar operating system.
• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc).
• Experience working within a data center or network operation center environment.
• Experience in project leadership and management.

This role requires a highly self-motivated individual that is well organized and can time-manage well. The role requires the talent to perform the following duties:

• Develop, plan, and manage mechanical engineering projects, ensuring timely completion, cost-effectiveness, and adherence to quality standards.

• Collaborate with cross-functional teams, including sales, design, supply chain, and quality control, to optimize project outcomes.

• Prepare and review technical documentation, such as drawings, specifications, and engineering reports, ensuring accuracy and compliance with relevant codes and standards.

• Conduct feasibility studies, risk assessments, and cost estimates for proposed projects.

• Evaluate and select appropriate materials, equipment, and installation methods for projects.

• Troubleshoot and resolve technical issues and provide guidance to junior engineers and technicians as needed.

• Monitor and report on project progress to all relevant stakeholders.

• Ensure compliance with applicable health, safety, and environmental regulations throughout project lifecycle.

• Manage sub-contractor to ensure compliance with all project & requirement.

• Work closely with QC to fulfil all QC standard to meet contractual requirement.

• Managing all System Acceptant Test, System Conditioning and handover.

Requirements:

• Bachelor’s degree in mechanical engineering with strong knowledge in Thermodynamic.

• 2-5 years of experience in mechanical engineering and project management.

• Proficiency in computer-aided design (CAD) software, such as AutoCAD/SolidWorks/Inventor.

• Experienced in ACMV in data centre environment.

• Demonstrated experience in managing projects from concept to completion, with a focus on budget, schedule, and quality control.

• Excellent communication, interpersonal, and presentation skills, with the ability to collaborate effectively with team members, clients, and external partners.

• Strong analytical and problem-solving skills, with a keen attention to detail.

• Ability to work independently and manage multiple priorities in a fast-paced environment.

Travel Requirement

This position may require occasional travel to various ASEAN countries and outstation locations as an essential part of the job responsibilities. The frequency and duration of travel may vary depending on project needs and business requirements.

Company Overview

The Write Connection (TWC) is a premier MOE-registered English enrichment brand that specialises in teaching English, writing, and thinking skills. Since 2012, TWC has employed a matchless methodology in teaching English that has earned great respect from both educators and customers. With 12 centres across Singapore, TWC aim to set a high standard in the teaching of English and writing. With many success stories behind us, we strive to lead generations of students to become confident and effective users of the English language.

Job Summary

Customer Service Officers at The Write Connection deliver premium service by engaging customers, managing sales, and supporting centre operations to ensure a smooth and positive experience for students and parents.

Responsibilities

Sales and Customer Service

• Explain TWC courses, education philosophy, and pedagogy clearly to potential customers to support informed decisions
• Promote TWC programmes to both new and existing customers to drive enrolment and retention
• Build and maintain positive relationships with customers to enhance satisfaction and loyalty
• Respond promptly and effectively to phone and email queries to resolve customer needs
• Process sales transactions accurately and efficiently to support centre revenue goals

Administrative Duties

• Schedule replacement lessons for students and appointments for parents, Centre Management, or teachers to ensure smooth operations
• Manage centre inventory and handle simple logistics tasks to maintain resource availability
• Perform filing and other administrative duties as assigned to support centre administration

Required competencies and certifications

• Minimum GCE 'A' levels or Diploma qualification
• At least 2 years of relevant customer service experience, preferably in enrichment centre settings
• Proficient in Microsoft Office Suites (Excel, PowerPoint, Word)
• Excellent spoken and written English communication skills to interact effectively with customers and colleagues
• Strong organisational skills with attention to detail to manage scheduling and administrative tasks
• Demonstrated ability to deliver effective and efficient customer service
• Professional work ethics including integrity, professionalism, and commitment to excellence
• Willingness to be trained according to TWC ethos and SOPs
• Ability to work independently and collaboratively as part of a team
• Flexibility to be deployed to different centres as operational needs arise

Preferred competencies and qualifications

• Proficiency with MacBook and G-Suites applications (Drive, Gmail, Docs, Sheets) for enhanced productivity

Other Information

Work Hours

• Full-time, 5-day week including one weekend day.
• Weekdays: 12.30pm to 9.30pm (with one hour meal break).
• Saturday or Sunday: 8.30am to 6.30pm (with one hour meal break).
• One weekday off and one weekend off per week.
• Approximately 2-hour meeting weekly.

Work Location

• Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

What we offer

• Competitive remuneration and performance-based incentives
• Opportunities for professional development and growth within the company
• A vibrant, dynamic, and collaborative team environment fostering innovation and excellence

Staff Benefits

• Comprehensive medical and dental benefits
• Birthday and marriage leave
• Flexi leave after one year of service
• Monthly birthday celebrations and team bonding activities
• Exclusive 20% staff discount on TWC lessons for children of staff
• Staff discounts with various participating merchants

Locations: Paya Lebar OR Greenwich (p/up at Kovan, Serangoon, Woodlands, Tampines)

Greenwich (headcount 45-50)

830am - 6pm (Mon - Fri)

230pm-12mid night shift if required as line is running on 24/7 (not exceeding 5x in a month)

Paya Lebar

830am - 6pm (Mon - Fri)

Responsibilities

•                   Provide leadership, development and coaching of Assistant Managers, Team Leaders, QAs, Trainers and Agents.

•                   Drive Employee Engagement to help our employees feel connected to one another and the company, and care deploy about their work.

•                   Foster a workplace that helps the team thrive.

•                   Actively engage and support the development of your team to ensure better performance and succession planning.

•                   Work with HR and Recruitment drive the recruitment & selection of Assistant Managers, Team Leaders, QAs, Trainers and Agents.

•                   Work with QAs and trainers to carry out regular audits, developing a culture where training and development are part of the team, identifying actions and working with trainers to ensure the skills and knowledge are developed effectively.

•                   Contribute to the design and implementation of change requests which impact the contact centre.

•                   Ensure effective and consistent communication throughout the team, encourage feedback and customer insight in order to enhance the customer experience.

•                   Embed a performance culture, framework and review processes to achieve service levels and improvements against set targets.

•                   Identify and instill best practice, processes and systems and drive continuous improvement environment.

•                   Maintain open and honest channels of communication at all levels across the business to facilitate best in class sharing and root cause analysis.

•                   Ensure service targets, SLA’s and KPI’s are continually reviewed and expectations are met with optimum levels of quality & service delivery.

Requirements:

•                   Diploma/ Degree in any field with supervisory experience in contact centre
•                   Prior experience in BPO setting is required

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

6 months contract

8.30am - 6pm (Mon - Fri)

Toa Payoh

Job Description

* Attend to phone call enquiries

* Ad hoc duties
* No experience needed, training provided

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Job Scope:

• Assist in duties related to department
• Cannulation duties
• Other nursing duties assigned

Requirements:

• Min Diploma in Nursing
• Registered with SNB and BCLS
• Able to commit for 3 - 6 months minimally

Interested candidates, please forward your resume to jalenetan@recruitexpress.com.sg

Consultant: Jalene Tan (R26160390)
Recruit Express Pte Ltd (99C4599)

Location: Islandwide
Salary: $13/hour

Key Responsibilities

• Mail Handling & Distribution
  Receive, sort, and deliver incoming mail, parcels, and courier items.
  Prepare, label, and dispatch outgoing mail and courier deliveries.
  Maintain a clean and organised mailroom.
• Record Keeping & Tracking
  Log all incoming/outgoing packages with recipient info and delivery status.
  Track urgent/special deliveries for timely follow-up.
• Liaison & Coordination
  Coordinate with courier/postal services for collections and deliveries.
  Notify staff of package arrivals or delays.
• General Administration & Support
  Monitor and restock mailroom supplies.
  Support basic office tasks like filing, photocopying, and internal document delivery.
  Ensure compliance with confidentiality and security protocols.

Requirements

• Education: Minimum GCE ‘N’ or ‘O’ Level or equivalent.
• Experience: Prior mailroom/logistics/admin support experience is a bonus, but not required.
• Skills & Attributes:
  Good organisational skills and attention to detail
  Able to lift and move packages (up to 15–20kg)
  Basic computer literacy (email, spreadsheets, tracking systems)
  Punctual, reliable, and able to work independently

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

The Job:
Customer Service Officer
(Call Centre Environment)

• Attend to customer's enquires
• Handle customer complaints
• Good communication skills

Interested applicants can send their detailed resumes to janelui@recruitexpress.com.sg or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Amazon Web Services (AWS) is looking for experienced and motivated business-oriented technologists who possess a unique balance of business knowledge, effective interpersonal skills, and some technological depth in the following areas: analytics/big data, machine learning and generative artificial intelligence. This role will focus on partnering with customers to enhance their business or operational outcomes through the use of advanced and emerging technologies.

You will partner with customers, AWS Sales, AWS service teams, AWS industry teams and AWS Professional Services delivery teams to craft industry-specific programs that will serve the needs of the customer, and extend that use to other customers within the industry and related industries. You will leverage and refine a programmatic approach to help customers drive their business metrics across a set of industry-specific needs. As a trusted customer advocate, the Generative AI Strategist will assess and deliver best practices around program delivery, project approaches, and business measurement. The ability to connect business value to a scalable, repeatable, extensible approach is critical to the Strategist role.

Key job responsibilities

• Bring alignment between customer’s technologists and business leads; help them to explore the art of the possible with generative AI and machine learning, and to develop a roadmap to deliver business value in the most effective way
• Discuss complex industry-specific business concepts with executives, line managers and technologists
• Engage with various AWS teams, including applied scientists, solutions architects, business development, marketing, industry specialists, partners and regional organisations
• Drive large, complex sales opportunities from ideation, through vision building and scoping, all the way to closure and into delivery
• Conduct workshop sessions to identify opportunities with our customers to scope how they could deliver business value through the use of generative AI or machine learning

A day in the life

This is a customer facing role. You will be required to travel to client locations and deliver professional services as needed.

About the team

The Generative AI Innovation Center will guide customers in figuring out what business needs Generative AI can address, identify and prioritize new use cases based on business value, and implement innovative and practical solutions along with steps to scale. Based on our customers maturity with Generative AI, the Generative AI Innovation Center will provide custom demos and proofs-of-concepts. When customers are ready to deploy solutions into production or need help in a sustained manner, the Generative AI Innovation Center will transition work to ProServe teams or to a partner. With the combined power of resources, technical expertise, and industry knowledge, we can help our customers accelerate their time to value with AI.

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• Bachelor's degree, or 7+ years of work experience
• 5+ years of scientists or machine learning engineers management experience
• Experience working in or supporting sales
• Experience in management consulting, strategy, technology, venture capital, or a related industry
• Experience launching technically complex programs, projects, or related work that include the following: big data, analytics, artificial intelligence, and machine learning

Preferred qualifications

• Experience producing executive-level written materials and presenting to executive audiences
• Experience effectively communicating complex concepts through written and verbal communication
• Experience presenting to both technical and non-technical executive audiences
• 3+ years of IT and/or Management Consulting Services, or 5+ years of management experience
• Advanced degree, or MBA

The moment a guest makes an enquiry to the Call Centre, they will be in for a surprise. As a Call Centre Manager, you’ll deliver exceptional service to guests through excellent telephone service and answering their enquiries that exceeds their expectations as well as handling their Rooms Reservations. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Work together with the Front Office Manager to manage, train and make improvements to the overall guest experience.

• Be pro-active in day to day operations for Call Centre

• Ensuring emails are responded in a timely manner

• Agree on and implement actions to make improvements to both internal and external customer service.

• Maximize sales and revenue for the hotel by maintaining a sales attitude at all times.

• Positively deal with and learn from customers’ complaints and comments with follow-up and feedback to the related department.

• Follow-up with guests to ensure satisfaction with problem resolution (service recovery).

• Maintain guest history records to assist with returning guests.

• Make sure all guest requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.

• Be available to assist on duty in the hotels during any busy days or special events.

• Be proactive towards guests, assist them with any reasonable requests, and train all team members to anticipate guests’ needs.

• Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties with which they wish to speak to and provide information where necessary.

• Effectively manage all hotel communications, telephone, fax, mail, in a prompt, courteous and efficient manner, ensuring that guests feel welcome when they contact the hotel.

• Handle and deliver all messages in a private and confidential manner, ensuring privacy for guests and ensure that the messages are received and delivered clearly, accurately and in a timely manner.

• Ensure that we provide on time wake-up call services for hotel guests.

• Familiar with hotel operating system especially Opera PMS, HotSOS, PABX, table management system and Micros system.

• Take on an active role in the team by being kind, cooperative, and helpful and never forgetting the person behind the guest.

• Be up to date with information on facilities, attractions, places of interests, sights and activities in and around the hotel.

• Record all equipment and be familiar with the system and functions.

• Describe, assign and delegate duties and authorities for the operation of the department at all times.

• Plan and coordinate with the team, ensure adequate resources are available.

• Coordinate with relevant departments to ensure request is followed-up and ensures follow-up procedures are maintained.

• Communicate effectively with the F&B and Culinary teams to ensure in-room dining quality is as per hotel standard.

• Be completely familiar with all emergency procedures and the fire system, ensuring that all Communications team members are familiar with the procedures too.

• Ensure handovers information to the next shift.

• Maintain in-depth technical knowledge and skills required for the job.

• Maintain guest histories to assist with returning guests.

• Attend and participate in regular operational and hotel meetings.

• Carry out any other reasonable duties and responsibilities as requested by the Front Office Manager.

• Understand the goals of the hotel and the department’s role in achieving them, communicating the goals to the team.

• Understand departmental objectives for self and team, and work together to achieve the goal accordingly.

• Keep the team up to date about departmental, hotel and company activities through regular communication meetings and memos including special events and promotions in the restaurants and bars.

• Be aware of potential highs and lows in the business.

• Complete regular financial and operating reports, as required or requested by the Front Office Manager.

• Follow company control procedures, controlling costs without compromising standards.

• Keep self-up to date and Introduce appropriate product knowledge courses to the team.

• Understand relevant Health & Safety legislations and their implications on the department’s operation.

• Communicate to the team their responsibilities within Health & Safety, ensuring that safe and healthy working practices are implemented at all times.

• Maintain personal presentation to hotel and comply with IHG standards.

• Ensure that all reporting and servicing deadlines are met on a timely basis.

• Adhere to the hotel’s security and emergency policies and procedures

What we need from you

• A minimum qualification of O levels of equivalent

• At least 3 years of experience in the a supervisory level, including management experience 

• Strong sense of responsibility and self-motivation.

• Patient and responsible to solve all problems.

• Able to work under great physical and mental pressure.

• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance.

• Maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.

• Must speak fluent English. Other languages will be an added advantage

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 

So, join us and you’ll become part of our ever-growing global family.

Job Description:

• Conduct training for new staff on the product knowledge.
• Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives.
• Align, review and improvise on internal quality standards and procedures.
• Conduct training for Team Leaders on transaction monitoring.
• Calibrate transaction monitoring with assessors.
• Supervise transaction monitoring.
• Design and implement quality processes jointly with relevant business units.
• Recommend appropriate training, tools and develop methods to ensure superior level of service delivered by the call centre.
• Perform checks on the efficiency and effectiveness of quality processes.
• Analyse data relating to quality audits, customer feedback and work with relevant business units to improve service quality.
• Perform root cause analysis and recommend changes/enhancement for continuous improvement.
• Align internal service standards with industry benchmarks.
• Increase staff recognition through various national and industry certification programmes and company reward and recognition programme.
• Enhance service excellence by recommending and implementing national and international quality frameworks in the organization.
• Administer Customer Feedback procedures of the company.
• Conduct Internal Quality Audits in compliance with ISO.
• Any other adhoc duties as assigned.

Job Requirements:

• At least 3 years experience in customer service related field or call centre environment.
• Candidate with ACTA/ACLP will be an added advantage.
• Demonstrate clear and effective communication, both written and verbal.
• Experience in quality assurance or similar capacity.

Key Responsibilities & Accountabilities 

• Pre-Sales, Master Planning & Visualization (30%): Develop site master plans, building layouts, and high-quality renderings for client RFP responses; collaborate with Sales to define the "aesthetic and functional" value proposition of a site. 

• Architectural Design & Space Optimization; High Level Civil & Structural Calculations (25%): Lead the design of building envelopes, logistics, and vertical transportation; perform GFA/CFA calculations and neighbourhood impact analyses (GIS) to maximize site utility. Provide simple civil and structural estimations for space planning and cost estimation purposes.  

• Cross-Functional Solution Integration (15%): Follow closely to the technical solution as developed by the Lead Mechanical and Lead Electrical engineers. Proactively ask questions and ensure understanding of the tasks as data center design are very dynamic. Laise with other departments to understand their aesthetic, design and documentation requirements. Partner with the Product Team to integrate MEP and structural modules into the architectural framework; coordinate with Internal Procurement for facade and material selection. 

• Technical Oversight & Delivery Support (5%): Provide ongoing support to the Delivery Team to resolve architectural site issues; review submissions from local Architects of Record (AOR) to ensure alignment with IntraTrak standards. Review vendor samples, finish boards, etc.   

• Compliance & Standards Governance (10%): Develop and maintain company architectural standards, including branding, signage, and "Ways of Working" (WoW) minimalist aesthetics. 

• Business Planning Support (15%): Assist in the production of phasing plans and budgetary estimates for architectural and civil works. 
  

Qualifications & Requirements 

• Education: Bachelor’s or Master’s degree in Architecture. 

• Experience: Minimum of 8 years of professional experience in Architecture, with a preferred focus on industrial or mission-critical facilities. 

• Certifications/Licenses: Licensed Architect by a recognized body (e.g., AIA, RIBA, BOA Singapore, or HKIA) is required. 

• Technical Skills: Expert proficiency in Revit, AutoCAD, BIM, and InDesign; strong capability in architectural rendering and sales-focused sketching. 

• Knowledge: Have a reasonable technical and operational understanding of the needs and requirements of other trades and disciplines. 

  - Discipline 

  * Lead Mechanical 

  * Lead Electrical 

  - Trades 

  * Facilities and Maintenance 

  * Operations and Logistics 

• Languages: Written and oral fluency in English is required; fluency in Chinese is highly desirable for regional project coordination. Additional language proficiencies is also desirable  

• Traits & Behaviors: Minimalist design philosophy ("Less is More"); ability to thrive in a fast-paced, pre-sales driven environment; strong spatial reasoning and logic-driven problem solving. 

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

whatsapp: 85986715

Job Description & Requirements

Cook cum cleaner at Childcare Centre

To prepare breakfast, lunch and tea break.

To maintain cleanliness in the kitchen, storeroom and to take charge of groceries.

Must clean the workplace and follow heath and safet guidlines.

To follow all sanitation procedures.

Jie Shun Jia | EA License No.: 24C2410 | EA Registration No.: R24124440 (FENG YINGJIE)

Job Summary:

Working hours: 5 working days per week - 4 weekdays 1 weekend (roster basis)

Shift Patterns:

AM Rotating Shift-

8am-5pm

9am-6pm

10am-7pm

11am-8pm

*Promising Career Progression

*5 days work week, Rotating shift, 1 weekday & 1 weekend off

Job Description:

•Deliver personalized service over the telephone to customers in a call centre on banking products, accounts, and services enquiries in an effective and efficient manner

•Ability to understand customers’ needs and provide appropriate solutions and attention

•Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

•Solicit customers’ feedback and identify problem trends for improvement actions

Requirements:

•Min. High Nitec with Banking Call Center experience. 

•Good written/verbal communication skills

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Telemarketer
Salary : $2500 - $3000
Working Days : 5 Days (off on 1 weekday & 1 weekend)
Working Hours: Weekday - 9.30am - 6.30am / 10.30am - 7.30pm | Weekend 10am to 3pm
Working Location: Jurong East

Job Responsibilities

• Make outbound calls
• Introduce and explain our products in a clear and professional manner
• Identify business needs and qualify leads
• Schedule appointments to follow up
• Update call logs, feedback, and follow-up actions

Job requirements

• Experience in telemarketing  / call centre field

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Service Desk Analyst/ Call Centre Agent x 3

Job Description

We are looking for an Service Desk Engineer/ Call Centre Agent to perform 24/7 Service Desk/ Call Support to ensure customer’s enterprise IT services are addressed and to restore normal IT service to affected users as quickly as possible.

Responsibilities:

• Involved in acting as a single point of contact to Customers/Users and Third party service providers.
• Responsible for monitoring enterprise IT Network, Systems and Servers.
• Handle Hotline Calls and e-Mails within agreed timeline.
• Take ownership of incidents/service requests reported by users, track the incidents/service requests, to ensure closure within agreed timescales.
• Maintain documentation and comprehensive records of issues and problems

Requirements:

• Minimum Higher NITEC in Information Technology or related field of study
• 1 to 2 years of working experience. 
• Good experience in handling Call Ticketing.
• Strong teamwork and communication skills
• Excellent customer service skills and good phone etiquette.
• Prior experience in Network Operations Centre (NOC) environment preferred
• Able to work 12-hour Rotating Day and Night shift working including weekends and Public Holidays
• Only Singaporean

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Perform pre-procedure assessment and admission of patients undergoing endoscopy procedures

• Prepare and set up endoscopy equipment and instruments (e.g. OGD, colonoscopy, cystoscopy)

• Assist doctors during endoscopic procedures, ensuring patient safety and comfort throughout

• Administer and monitor sedation/medications (for Registered Nurses)

• Perform cannulation and venepuncture as required

• Monitor patients’ vital signs and condition during and after procedures

• Provide post-procedure care and recovery monitoring, including patient education

• Ensure proper cleaning, disinfection, and reprocessing of endoscopes using washer reprocessors

• Maintain accurate documentation and traceability records for all scopes and equipment

• Adhere to infection control standards and ensure a safe clinical environment

• Collaborate with multidisciplinary teams to ensure smooth workflow in the endoscopy unit

Requirements

• With experience in scrubbing in for Colonoscopy, Gastroscopy, Flexi Cystoscopy
• Valid SNB
• Min Dip in Nursing

Working Hours
5.5-day work (Sunday and PH off)

Interested candidates, please forward your resume to jalenetan@recruitexpress.com.sg

Consultant: Jalene Tan (R26160390)
Recruit Express Pte Ltd (99C4599)

Passionate about creating colorful guest experiences with a preference to stay behind the scenes? We’d love to have you on our team!

Your responsibilities include (but not limited to):

• Handle all inbound/ outbound calls and requests
• Provide accurate information on all general enquiries pertaining to the hotel
• Facilitate and ensure smooth delivery of guests' requests
• Follow up on telephone faults
• Log all wake-up call requests and performs wake-up call services

Requirements:

• Candidate with 1 year of call center experience preferred.
• Candidate without experience will be welcomed.
• Excellent communication skills, both verbal and written
• Strong interpersonal skills
• Ready to work rotating shifts, including weekends and public holidays in a 5-day work week
• Night shift will be required for this position and will be rotated among the team members.

Customer Service Officer / Receptionist

The Job:
Customer Service Officer
(Call Centre Environment)

• Attend to customer's enquires
• Handle customer complaints
• Good communication skills

Interested applicants can send their detailed resumes to janelui@recruitexpress.com.sg or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Working Hours: 5 days work week across Monday to Sunday, Up to 44 hours per week (based on roster)
Work Location: Central


Responsibilities:

• Support Project Manager in attaining holistic objectives of the assigned surveys.
• Lead a team of Survey Officers to achieve service levels for assigned surveys within timeline.
• Ensuring the team attains their daily Key Performance Indicators (KPIs).
• To be the subject matter expert for assigned surveys.
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues if needed.
• Ensure survey data are accurately keyed into the system via audits.
• Handle escalations/complaints cases via service recovery calls.
• Assist Quality Service Manager in escalations/complaints via incident reporting, findings, and future preventive measures.
• Conduct field visits with junior team members for survey collection.
• Conduct call audits to ensure compliance to call scripts, professionalism, and service excellence.
• Continuous improvement in standards and quality of the team via coaching efforts.
• Goals setting and conducting year-end appraisals.
• Any other ad-hoc duties as assigned.

Job Requirement:

• Minimum Diploma qualification
• Equipped with work experience in survey operations, sales, or customer service role.
• Possessed at least 2-3 years’ experience in leadership position.
• Proficient in Microsoft Excel, PowerPoint, Word. and internet usage.

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOL job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1770602 (Teng Min Yee)

Centre Principal – Early Childhood Education

Roles & Responsibilities

As a Data Center Engineer plays a crucial role in maintaining the operational integrity of the data center by providing support in ticket resolution, hardware replacement, fiber cabling patching, and fiber testing. This position requires strong technical expertise, problem-solving skills, and a commitment to ensuring the seamless functioning of data center infrastructure. This role may require occasional lifting, physical work, and work in environments with controlled temperature and humidity. Data Center Engineers are expected to adhere to safety protocols and maintain a high level of attention to detail in all tasks.

As a Data Center Engineer is a vital part of our infrastructure support team, ensuring the continuous operation of our data center. If you are a dedicated professional with the required technical skills and a passion for maintaining high-performance data center environments, we encourage you to apply.

Job Responsibilities

- Assist customers onsite or remotely

- Rack and stack network equipment or servers as per client requirement

- Installation of fibre and UTP cables

- Inventory checking and reporting for sites

- Log and track all incidents through ITSM tool and follow the incident management process

-Support business workstations, applications and services ensuring business continuity and customer satisfaction

- Collaborate with the vendor, network infrastructure, security, compliance, and various team for project work

- Supervise vendors and perform user-acceptability checks once completed

Job Qualification

· Minimum Diploma or bachelor’s degree in a Computer Science, Information Technology or related field.

· 1-2 years of working experience.

· Proven experience in data center operations, preferably in a similar role.

· Strong knowledge of data center hardware, fiber cabling, and networking technologies.

· Certification in relevant areas, such as Cisco CCNA, CCNP, or equivalent, is a plus.

· Proficiency in troubleshooting and problem-solving in a high-pressure, fast-paced environment.

· Excellent communication and teamwork skills.

· Able to participate in an on-call rotation if necessary.

· Physical fitness for handling equipment and performing maintenance tasks.

Location - Macpherson
Work Day/Hours - Mon to Fri (9am to 6pm)