Job Title: Wellness Education Specialist
Location: Singapore
Employment Type: Full-Time
Reports To: Country Manager
Job Highlights:
- Be part of a global leading wellness brand, Technogym, that powers Olympic athletes and is trusted by luxury gyms, health clubs, and elite sports teams worldwide.
- Be part of a high performing team that challenges individual growth while continuously innovating in the fitness and wellness industry.
- Access Technogym world-class fitness equipment for personal training as part of our staff benefits.
About the Company
SE Active is the exclusive partner for Technogym in Singapore & Malaysia, managing everything from equipment sales to after-sales services and warranty protection. SE Active aims to be the market leader in offering total wellness solutions in both countries, with a customer-first approach to meet fitness and wellness needs. The company's focus is on growing the brand's presence and anchoring market dominance while providing the Technogym experience by embodying its core values.
About Technogym
For more than 40 years, we at Technogym have been helping people live healthier and happier lives. If 50 million people in the world train on our equipment every day, it’s not just a matter of chance. We are the global experts of wellness, be it for fitness, health, or sports. Reaching over 100 countries in the world, Technogym has brought wellness through movement to thousands of locations around the world. Technogym produces top-notch fitness equipment found in luxury property gyms and has been the Official Supplier of the Olympic Games for ten consecutive editions, from Sydney 2000 to Milano Cortina 2026, supporting Olympic athletes in their quest for excellence.
Job Overview:
As a Wellness Education Specialist, you will play a key role in elevating Technogym’s brand through impactful education, training, and community engagement. You will empower our internal teams, B2B partners, and end consumers with in-depth product knowledge and training excellence, while building a strong network of certified personal trainers and wellness advocates.
This role combines elements of education, coaching, event coordination, customer experience, and community activation.
You are passionate about fitness, wellness, and inspiring others through knowledge. A confident trainer and communicator, you thrive in dynamic environments, enjoy engaging with diverse audiences, and are committed to raising the standard of wellness education across markets.
Responsibilities:
1. Internal Product Education for Sales Teams
- Lead ongoing product education and training initiatives for the local sales team throughout the year.
- Ensure all sales team members complete Technogym's product storytelling assessments and maintain a minimum performance score of 8 across all products.
- Identify underperforming team members (those scoring below 8) and conduct targeted training sessions to elevate their product understanding.
- Maintain a personal product knowledge rating of no less than 9 (as assessed by the Regional Education & Training Manager) in order to qualify for delivering storytelling assessments.
2. Customer Training & Education (B2B & B2C)
- Provide quarterly product refreshers and ongoing training to key account (KA) clients, in collaboration with their internal training managers.
- Coordinate on-site training sessions during new equipment installations, ensuring that all facility staff receive relevant training materials via the Technogym Trainer Portal.
- Administer post-training product assessments to facility trainers to build a nationwide network of certified Technogym personal trainers.
- Facilitate post-delivery product education sessions for home customers. If unable to conduct the sessions personally, ensure that a certified freelance personal trainer from the Technogym training network is assigned to deliver the session.
3. Trainer Network Development
- Expand the Technogym-certified personal trainer network within the country by onboarding and certifying trainers through the Technogym Training Portal.
- Ensure all certified trainers are equipped with the latest knowledge of Technogym products and training methodologies.
- Maintain the quality and consistency of training standards through regular assessments and recertification efforts.
4. Community Engagement & Events
- Collaborate with frontline managers and the marketing team to identify and engage with relevant fitness and wellness communities in the local market.
- Secure partnerships with experts (e.g., coaches, medical professionals, wellness influencers) to support community engagement initiatives.
- Plan and execute a minimum of four community-focused events (e.g., clinics, workshops) annually, each with clearly defined KPIs to measure impact and success.
Requirements:
- Bachelor’s degree in Sports Science, Exercise Physiology, Kinesiology, Physiotherapy, or a related field.
- 3–5 years of experience in fitness education, personal training, or a similar client-facing wellness role, preferably in a premium or performance-focused environment.
- Strong presentation and training delivery skills — able to engage, educate, and inspire diverse audiences including sales teams, fitness professionals, and customers.
- Proven experience in conducting workshops, seminars, or product training sessions in a professional setting.
- Ability to build rapport and credibility quickly with internal stakeholders (e.g., sales team) and external clients.
- Confident and polished communicator with excellent interpersonal skills and professional presence.
- Comfortable working independently and cross-functionally, with strong organizational and time management skills.
- Tech-savvy with the ability to navigate digital platforms for training, communication, and certification delivery.
- Passionate about fitness, wellness, and the Technogym philosophy of lifestyle transformation through movement.
- Certification as a personal trainer or fitness instructor (e.g., ACE, NASM, NSCA) is a strong advantage.
- Prior experience in a premium brand environment or wellness tech company is a plus.
Alignmentwith our Core Values:
- Refinement: Living in curiosity to drive excellence and improve processes.
- Behaviours: Curiosity and Process Driven.
- Respect: Respecting others and oneself, with humility in approach.
- Behaviours: Humility and Self-Worth.
- Reliability: Actions following sincere commitments, accountable for words and actions.
- Behaviours: Sincerity and Accountability.
- Relentlessness: Challenging what’s possible, thriving despite challenges.
- Behaviours: Possibility & Resilience.
- Resourcefulness: Being creative and proactive in adding value.
- Behaviours: Proactiveness & Creativeness.
