Total 4,310 job vacancies in Singapore

Job Summary
• This role is responsible for leading and developing AI-driven solutions that enhance customer intelligence, automate processes, and generate predictive insights. This role involves analyzing and interpreting complex data sets using statistical techniques to identify trends, patterns, and insights that can be used to form business decisions and improve organizational performance and bridges the gap between raw data and actionable intelligence, requiring working across multiple HP projects involving large language and multi-model models and other cutting-edge Agentic AI capabilities.

Responsibilities
• Collaborates with stakeholders to understand business requirements and develop AI-driven solutions to surface insights; drives action, defines success measures and tracks effectiveness of solution

• Develops monitoring metrics to reflect real-world model performance and makes recommendations to shape the future direction of models and digital solutions.
• Delivers predictive and prescriptive models of high complexity to surface insights; drives action, defines success measures and tracks performance of models.

• Data mine and analyze monthly calls, returns, telemetry and sentiments (nps, web reviews) data to provide holistic and detailed analysis of product quality to generate impactful and actionable insights

• Enable predictive data analytic capabilities using printer telemetry data.

• Ties insights into effective visualizations communicating business value and innovation potential.

• Solves difficult and complex problems with a fresh perspective, demonstrating good judgment in selecting creative solutions and managing projects independently.

• Provides guidance, training and mentoring to less experienced staff members.

Education & Experience Recommended

• Four-year or Graduate Degree in Mathematics, Statistics, Computer Science, Information Technology, Software Engineering, or any other related discipline or commensurate work experience or demonstrated competence.

• Typically has 5-7 years of work experience, preferably in data analytics, statistical modeling, machine learning, or a related field.

• Strong foundation in data science and core machine learning concepts.

• Experience with large language models, multi-modal modals, prompt engineering, vector databases, data analysis / visualization tools and software like Power BI, Looker, Databricks etc

• Proficiency in SQL for data extraction and manipulation, computer programming languages such as Python, R

• Attention to detail and a commitment to data accuracy.

• Proficient in PowerPoint, Excel and related IT tools for data mining & analysis.

• Ability to effectively communicate, drive discussions & provide options at management levels

Preferred Certifications
• Programming Language/s Certification (SQL, Python, or similar)

Knowledge & Skills
• Agile Methodology
• Amazon Web Services
• Big Data
• Computer Science
• Data Analysis
• Data Engineering
• Data Modeling
• Data Pipelines
• Data Warehousing
• Extract Transform Load (ETL)
• Java (Programming Language)
• Machine Learning
• Microsoft Azure
• Python (Programming Language)
• SQL (Programming Language)

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Role Summary
As a Customer Relations Executive, you will be the first point of contact for client enquiries, ensuring prompt responses, smooth appointment coordination, and excellent customer experience while supporting international customers.

Key Responsibilities

• Manage inbound enquiries (calls/messages) and provide professional responses.
• Coordinate appointments and schedules with clients and the sales team
• Ensure accurate data entry, integrity, and confidentiality
• Support lead engagement and proactive outreach to generate opportunities
• Assist HOD in meeting sales targets and performance goals
• Perform ad-hoc tasks as required

Duties:

• Provide daily operational, planning, and administrative support to the Head of Operations and Customer Service

• Contribute to the development, implementation, and continuous improvement of customer service policies, processes, and SOPs to ensure consistent service standards

• Monitor and assess operational performance, identify service gaps, and propose improvement initiatives

• Prepare reports, presentations, and operational documents for management review and decision-making

• Lead, coach, and supervise a team of Customer Service Trainers to ensure effective onboarding and continuous capability development

• Conduct regular check-ins, performance reviews, and coaching sessions to enhance team effectiveness

• Support manpower planning, scheduling, and deployment in collaboration with the department head

• Foster a positive, accountable, and customer-centric service culture within the team

• Plan and execute customer service training programmes across operational systems and service processes

• Ensure training materials are up to date and aligned with operational requirements and system enhancements

• Observe frontline service delivery and provide real-time coaching and corrective feedback where required

• Support initiatives aimed at improving customer satisfaction, service recovery, and overall service quality
  

Requirements:

• Minimum 3–5 years of customer operations experience, with hands-on frontline exposure.

• Proven experience in a supervisory or people management role.
  

Interested Applicants, please click Apply Now

Chow Zi Qing
R2199258
Revup Proservices Pte Ltd
EA.24C2366

About the Role

We are looking for a dynamic and results-driven Customer Experience Operations Manager to lead our front-line service operations. In this role, you will be responsible for transforming the customer journey—from inquiry to fulfillment—by championing process efficiency, team performance, and cross-functional collaboration. This position is ideal for a leader who thrives in fast-paced environments and has a strong operational mindset paired with customer-centric thinking.

Your Key Responsibilities

Team Leadership & Development

• Inspire, coach, and lead a team of customer service professionals, cultivating a high-performance, accountable, and service-focused culture.
• Define KPIs and success metrics to drive individual and team performance.
• Conduct regular training, feedback sessions, and career development initiatives.

Customer Operations & Fulfillment

• Own the end-to-end service delivery process—including order processing, delivery coordination, and issue resolution.
• Ensure a frictionless customer experience by proactively managing order timelines, service levels, and communications.
• Act as the primary escalation point for critical customer matters, ensuring swift and satisfactory resolutions.

Operational Excellence & Planning

• Work closely with supply chain and procurement teams to ensure forecast accuracy and product availability.
• Oversee demand planning processes to support operational efficiency and avoid service disruptions.
• Monitor key performance indicators (KPIs), analyze service gaps, and propose data-driven improvements.

Stakeholder Collaboration

• Partner with Sales, Warehouse, and Logistics to ensure order accuracy, fulfillment speed, and customer satisfaction.
• Support business growth by strengthening customer retention and identifying opportunities for account expansion.

Continuous Improvement

• Lead initiatives that streamline operations, reduce manual effort, and enhance overall customer experience.
• Recommend improvements to systems, SOPs, and tools that enable scalability and responsiveness.

Who You Are

• Education: Degree in Business, Supply Chain, Operations, or a related discipline. Diploma holders with strong leadership experience are welcome.
• Experience: 5+ years in customer operations, order fulfillment, or sales support, with at least 2 years in a leadership capacity.
• Leadership: Proven ability to manage, motivate, and develop a service team in a performance-driven environment.
• Customer-Focused: Strong empathy, communication, and relationship management skills—able to balance service with business needs.
• Analytical & Process-Oriented: Comfortable with data, reporting, and workflow optimization.
• Tech-Savvy: Proficient in Microsoft Office (especially Excel), ERP systems, and CRM/order management tools.
• Driven & Agile: Thrives in dynamic settings, embraces challenges, and leads change with confidence.

Why Join Us?

• Make a measurable impact on customer experience and operational excellence.
• Lead a passionate, committed team in a fast-moving business environment.
• Grow your career in a company that values innovation, collaboration, and continuous improvement.

Please be notified that only shortlisted candidates will be notified！

Job Summary
• This role is responsible for leading and developing AI-driven solutions that enhance customer intelligence, automate processes, and generate predictive insights. This role involves analyzing and interpreting complex data sets using statistical techniques to identify trends, patterns, and insights that can be used to form business decisions and improve organizational performance and bridges the gap between raw data and actionable intelligence, requiring working across multiple HP projects involving large language and multi-model models and other cutting-edge Agentic AI capabilities.

Responsibilities
• Collaborates with stakeholders to understand business requirements and develop AI-driven solutions to surface insights; drives action, defines success measures and tracks effectiveness of solution

• Develops monitoring metrics to reflect real-world model performance and makes recommendations to shape the future direction of models and digital solutions.
• Delivers predictive and prescriptive models of high complexity to surface insights; drives action, defines success measures and tracks performance of models.

• Data mine and analyze monthly calls, returns, telemetry and sentiments (nps, web reviews) data to provide holistic and detailed analysis of product quality to generate impactful and actionable insights

• Enable predictive data analytic capabilities using printer telemetry data.

• Ties insights into effective visualizations communicating business value and innovation potential.

• Solves difficult and complex problems with a fresh perspective, demonstrating good judgment in selecting creative solutions and managing projects independently.

• Provides guidance, training and mentoring to less experienced staff members.

Education & Experience Recommended

• Four-year or Graduate Degree in Mathematics, Statistics, Computer Science, Information Technology, Software Engineering, or any other related discipline or commensurate work experience or demonstrated competence.

• Typically has 5-7 years of work experience, preferably in data analytics, statistical modeling, machine learning, or a related field.

• Strong foundation in data science and core machine learning concepts.

• Experience with large language models, multi-modal modals, prompt engineering, vector databases, data analysis / visualization tools and software like Power BI, Looker, Databricks etc

• Proficiency in SQL for data extraction and manipulation, computer programming languages such as Python, R

• Attention to detail and a commitment to data accuracy.

• Proficient in PowerPoint, Excel and related IT tools for data mining & analysis.

• Ability to effectively communicate, drive discussions & provide options at management levels

Preferred Certifications
• Programming Language/s Certification (SQL, Python, or similar)

Knowledge & Skills
• Agile Methodology
• Amazon Web Services
• Big Data
• Computer Science
• Data Analysis
• Data Engineering
• Data Modeling
• Data Pipelines
• Data Warehousing
• Extract Transform Load (ETL)
• Java (Programming Language)
• Machine Learning
• Microsoft Azure
• Python (Programming Language)
• SQL (Programming Language)

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job Responsibilities including but not limited to:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Monthly Salary: UP to $3500 (Negotiable)

Working Address: Determined later

Working hours: 48 hours (5 days work week)

Responsibilities and Duties:

• Carry out specific range of operation tasks within clearly defined SOP (standard operating procedures)

• Work independently and as a reliable team member, carrying out assigned task and know when to request for help or advice

Restaurant Operations

• Execute assigned area of responsibility (e.g. greeter, runner, bartender, cashier) based on SOP

• Set up restaurant for service day, which include but not limiting to checking on availability of food item and special menu, guest reservation status, service area set-up, cash register and payment machines

• Provide service to customers

• Execute proper cash management

• Preparation and serving of all drinks, beverages and dessert items

Restaurant Management & Planning

• Address customers’ complaints in accordance to guidelines and to escalate issues to supervisors when necessary

• Identify and report all potential problems and to provide recommendations pertaining to the provision of services, food quality and cleanliness

Quality Assurance & Control

• Comply with SOP and safety requirements

• Ensure quality of food is up to the prescribed standard

• Ensure safety and hygiene standards are maintained by inspecting and cleaning of all utensils and restaurant area

• Identify and report unsafe and/or non-compliant conditions and behaviors pertaining to personal and food safety

People Management

• Perform as a reliable team member and communicate clearly and audibly

Qualification and Requirements:

• Fine Dining experience is must

Benefits:

• Performance bonus

• Retention bonus

• Sales incentive

• Annual Leave entitlement and Medical benefits
  

Nextbeat Singapore Pte.Ltd.

EA License Number: 22C1267

EA Personnel: R22110252

Responsibilities including but not limited to:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field is required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellent
• Food and Beverage knowledge

Job Description & Requirements

JTT TECH PTE LTD is a provider of parts and services to the semiconductor wafer fabrication industry.

We invite you to join our dynamic team with this career opportunity:

Responsibilities:

You will be required to perform basic vacuum valve repair, service and deliver to the customer.

Requirements:

- Basic mechanical knowledge.

- O-Level, ITE, Technical Education, or equivalent mechanical qualification.

- Able to understand basic pnumatic or electrical knowledge.

- Hardworking, good determination and committed to growth with the company in next 2-3 years.

-With Class 3 driving license will be an advantage.

Job Scope:

• Provide technical, including after sales support to customers including commissioning, installing, and testing of medical imaging equipment, including but not limited to CT, X-Ray, MRI.
• Diagnose and resolve complex technical issues during equipment start-up and operation.
• Researching, evaluating, and recommending upgrades and service contracts that will meet customer needs.
• Developing on-going relationships with customers to secure future business.
• Resolve/troubleshoot implementation problems and/or train customers on the features of the equipment they have purchased.
• Handlecustomer enquiries during office and after office hours at customer site.
• Attend to daily service requests, breakdowns, and service support to marketing.
• Perform Preventive Maintenance for medical imaging equipment as part of scope of works under Maintenance contract.
• Support Sales in organizing, preparing and standby for workshops, events and surgery procedures, seminars, exhibition.
• Liaisewith Fujifilm Japan Service Department on advanced troubleshooting andtechnical escalations.
• Study Engineering Change Notice as issued by HQ Service Division or from relevant Authority.
• Implement Technical Service Recalls as issued by HQ Service Division or from relevant Authority.
  

Skills and Knowledge

Required:

• ITE / Diploma / Bachelor’s degree in Electrical / Electronic / Mechanical Engineering.
• Minimum 1 to 2 years working experience in engineering field.
• Willingness to perform after-hours and on-call support

Preferred/Advantageous:

• Hands-on work on Medical Imaging Equipment such as CT, X-Ray, MRI.

Elephant Grounds is an award-winning Hong Kong-born lifestyle brand renowned for its specialty coffee, Japanese influenced cuisine, and café culture. Founded in 2013 by Gerald Li and Kevin Poon, the brand began as a coffee kiosk within a retail shop and has since grown into a fully integrated coffee roastery, artisanal bakery, and restaurant concept with operations in Hong Kong, Manila, Jakarta Q1 2026, and now Singapore.

Our coffee program is led by an award-winning team - including a champion roaster and other specialty coffee professionals - with a relentless dedication to building a sustainable coffee program. Elephant Grounds focuses on the alchemy of space - design, music, and light - and the impact they have on guests, creating an unmistakable energy and vibe.

We are seeking a Service Crew member who brings warmth, attentiveness, and efficiency to the guest experience.

Job Responsibilities:

·        Welcome, seat, and serve customers with a friendly attitude.

·        Guide customers through the menu, take accurate orders, and make recommendations.

·        Serve food and beverages in a timely manner.

·        Maintain cleanliness of tables and dining area.

·        Handle payments and customer inquiries.

·        Support opening/closing duties and team operation.

Job Requirement:

·        Prior café, brunch or modern casual dining settings experience preferred.

·        Ability to multi-task efficiently while working in fast-paced environment.

·        Strong communication and interpersonal skills.

·        Positive attitude and willingness to learn.

·        Ability to work flexible hours/shift, including weekends and public holidays.

Must Have Factor:

·        Cheerful and customer focus.

·        Attention to cleanliness and detail.

·        Team cooperation and initiative during busy service.

Thank you for your interest in this position. Please note that only shortlisted candidates will be notified.

Job Description: Service Manager

The Service Manager oversees the full operations of the Service Department, ensuring high‑quality service delivery, customer satisfaction, and continuous improvement across all security and communication system services. This role requires strong leadership, strategic planning capability, and technical oversight to drive operational excellence and business growth.

1. Roles & Responsibilities
A. Strategic & Departmental Management
·     Develop medium- to long-term strategies for the Service Department to enhance efficiency, profitability, and competitiveness.
·      Review and optimise service workflows, processes, and standard operating procedures.
·      Analyse industry trends and recommend improvements to maintain competitive service offerings.
·      Oversee service budget planning, cost control, and resource allocation.
·      Identify opportunities for new service packages, value-added services, or digital enhancements.

B. Operations & Performance Management
·      Establish KPIs for service performance and monitor departmental achievement against targets.
·      Ensure adherence to SLAs, contractual obligations, and company policies.
·      Oversee escalated service cases and ensure proper resolution.
·      Approve service plans, preventive maintenance schedules, and improvement actions.

C. Leadership & Team Management

·      Lead and manage service teams including Assistant Service Manager, engineers, technicians, and maintenance sales personnel.
·      Drive team performance through reviews, coaching, and competency development.
·      Oversee manpower planning, job assignment, and succession planning.
·      Conduct regular meetings with core team members to align goals and progress.

D. Customer Relationship & Stakeholder Management

·      Act as the senior point of contact for key clients, managing agents, and council representatives.
·      Oversee escalations, major incidents, and service failures.
·      Conduct strategic client reviews to assess satisfaction and improvement areas.
·      Strengthen long-term customer relationships to support account retention and growth.

E. Technical Oversight & Problem-Solving
·      Provide high-level technical guidance on complex system issues across Intercom, CCTV, Access Control, Alarm Systems, and Carpark Systems.
·      Work with Technical teams to analyse recurring faults and propose corrective actions.

F. Contract & Commercial Management
·      Oversee maintenance contract renewals, service proposals, and pricing structures.
·      Support sales in developing competitive service quotations and tenders.
·      Monitor revenue performance and ensure Service Department meets targets.

G. Reporting, Documentation & Continuous Improvement
·      Present service reports, operational analyses, and improvement recommendations to management.
·      Track service trends and customer feedback to identify improvement areas.
·      Lead digitalisation and system improvement initiatives.

H. Safety & Compliance
·      Ensure service activities comply with regulatory requirements, safety standards, and internal policies.
·      Oversee safety briefings, risk assessments, and compliance audits.

2. Requirements

Education
·       Diploma or Degree in Engineering, Electronics, Information Technology or related field.

Experience
·      Minimum 5–8 years of experience in service operations or technical support, preferably in security systems.
·      At least 2–3 years of experience in a managerial or supervisory role.

Technical Knowledge
·      Knowledge of security systems such as CCTV Systems, Access Control Systems, Intercom Systems, Alarm Systems, and Carpark Systems.
·      Understanding of maintenance service contract & operations and SLA management.

Skills
·      Strong leadership and team management skills.
·      Good problem-solving and decision-making ability.
·      Excellent communication and interpersonal skills.
·      Good planning and organizational skills.
·      Ability to handle customer escalations and high-pressure situations.

Other Requirements
·      Proficient in Microsoft Office applications.
·      Ability to prepare reports and documentation.
·      Customer-oriented mindset with strong service commitment.

Born from the same fire that built Burnt Ends Hospitality Group, People People Brewery is where great beer, wood-fired food, music, and community come together at Resorts World Sentosa. We’re a working brewery, smokehouse, and social space rolled into one.

Here, beers are brewed just metres from the table, the wood fire is always burning, and the space hums with good conversation, great music, and shared moments. From casual catch-ups and milestone celebrations to big sporting events watched together with a cold beer in hand, it’s a place to gather with friends, meet new people, and often stay a little longer than planned.

We’re building our opening team now; people who love hospitality, thrive in a vibrant, fast-paced environment, and genuinely care about creating memorable experiences for guests.

Job Responsibilities:

• Assist Supervisors and Managers in ensuring the smooth daily operation of the restaurant

• Ensure customers have a memorable dining experience

• Constantly obtain customer feedback during operations to ensure satisfaction

• Monitor setup, maintenance, cleanliness and safety of dining areas

• Perform duties like ordering, serving, clearing and setting of tables  

• Promote sales and be familiar with promotions and menu 

• Attend to customer complaints (if any)

• To handle cashiering duties

• Assist to upsell promotions 

• Constantly motivate & cultivate a team spirit in the restaurant

• Maintains utmost service standards and discipline/grooming among the service staff 

• Supervise and train the service staff to restaurant standards of excellence

• Adhere to company’s standard operating procedures

• Required to act as Manager on Duty in absence of the Managers & Supervisors

• Any other appropriate duties and responsibilities as assigned

Job Requirements:

• Possess 2-3 years of F&B service experience

• No cert required.

• Strong public relations skills

• Possess good communication & interpersonal skills.

• Able to work independently and as a team.

• 5 day work week (44 hours per week)

Benefits:

• Medical insurance

• Dental coverage

• Monthly incentives

• Annual performance bonus

• Strong growth and development opportunities

• 12 days Annual leave + 1 day Birthday leave

• 1.5x OT pay for hours worked beyond 44/week

If you’re excited to help shape a brand from day one and be part of a venue that feels like a true community hangout, we’d love to meet you! Apply now and be part of our new opening!

Responsibilities:

• Serve as the primary point of contact for customer enquiries via phone, email, Live Chat, WhatsApp, and walk-in channels, ensuring prompt and professional service delivery.

• Manage spare parts forecasting, procurement coordination, and usage tracking to maintain optimal inventory levels and minimize stock discrepancies.

• Liaise closely with factory and internal stakeholders to ensure timely replenishment and accurate order fulfilment.

• Oversee grading operations, including parts extraction and systematic stocktaking activities.

• Ensure accurate monthly invoicing for spare parts sales in accordance with company policies and timelines.

• Prepare and submit weekly operational reports to Management and monthly reports to the Business Unit (BU).

• Maintain and administer the CRM system, including serial number database updates and model code configuration during new product launches.

• Drive continuous improvement initiatives, including CRM platform enhancements and process optimization.

• Manage spare parts packing for customer delivery and self-collection, ensuring accuracy and compliance with documentation requirements.

• Conduct periodic office spare parts inventory audits to ensure data integrity and inventory accuracy.

Requirements:

• Diploma in Business Administration or related discipline.

• Minimum 2–3 years of relevant experience in spare parts management, aftersales support, or CRM administration.

• Proficiency in Microsoft Office applications (Excel proficiency preferred).

• Strong analytical skills with attention to detail and accuracy.

• Excellent communication and stakeholder management skills.
  

  HOW TO APPLY:

  Interested applicants, kindly send your resume in MS WORD format to ref77@trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

  We regret only shortlisted candidates will be notified.

  Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

  Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

  Trust Recruit Pte Ltd
  EA License No: 19C9950
  EA Personnel: Vivian Yow Ling Xian
  EA Personnel Reg No: R26161168

Contract Type: Contract for Service

Contract Duration: Apr 2026 – Aug 2026 [must be able to commit for full duration]

Office Location: Walking distance from Toa Payoh MRT

Working Hours: 9am – 6pm

Monthly Pay: Up to SGD 2,100 [no CPF contribution as this is a Contract for Service]

Job Responsibilites:

• Support administrative tasks and on-site events, including family/community initiatives, corporate social responsibility activities, and conventions
• Provide administrative support for invoicing and general office duties
• Assist in the preparation and coordination of nationwide and internal events
• Conduct outreach and coordination for community and ambassador programmes

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Service Engineer / Field Service Engineer

• Salary: $3200 - $3800
• Location: Nearest MRT Lentor Singapore 787542 [ Report to office but might need to travel to site]
• Working hours: Monday – Friday | 8.30am – 6.15pm

Summary:

• We are seeking a versatile and hands-on Service Engineer to join our technical team. In this role, you will be responsible for the end-to-end lifecycle of our specialized equipment on-site, ensuring high standards of installation, preventative maintenance, and rapid repair services.

Key Responsibilities

• On-Site Technical Execution: Lead the installation, testing, and commissioning of equipment at client sites (including healthcare, research, and industrial facilities).
• Preventative Maintenance: Execute scheduled maintenance programs to ensure equipment longevity and minimize downtime.
• Troubleshooting & Repair: Conduct diagnostic tests to identify mechanical or electrical faults and perform necessary repairs or component replacements.
• Independent Field Work: Manage a daily service schedule, arriving promptly at sites and completing tasks with minimal supervision.
• Compliance & Safety:Ensure all work is performed in accordance with workplace safety and health (WSH) regulations and site-specific protocols.

Technical Requirements & Qualifications

• ITE or Diploma in Mechanical Engineering, Electrical Engineering, or Mechatronics
• 2–3 years of experience in on-site equipment servicing or facility maintenance
• Prefer to have class 3 driving license

Proven experience in at least one of the following areas:

• Mechanical: Assembly, moving parts, and structural integrity
• Electrical: Control panels, wiring, and circuit diagnostics
• Plumbing, Brazing & Welding: Piping, valve systems, and joining techniques
• HVAC / Air-Con: Refrigeration cycles, compressors, and cooling systems

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Job Responsibilities

We’re looking for a proactive and hands-on Technology Operations and Service Management lead who thrives in fast-paced environments and is passionate about building resilient systems from the ground up. In this role, you’ll be the guardian of production stability, bridging engineering, support, and business to ensure our tech stack is reliable, scalable, and ready to grow with us.

You’ll wear multiple hats—part SRE, part incident commander, part operations strategist—helping us build with operational excellence and run with confidence while embedding AI across different domains.
 

Production Support & Monitoring

• Monitor and support production applications to ensure optimal performance and availability.
• Lead incident response efforts, including communication and coordination across teams.
• Conduct problem management and root cause analysis to prevent recurring issues.
• Coordinate with development teams to address and resolve bugs efficiently.
• Monitor vendor performance and ensure compliance with service level agreements (SLAs).

Site Reliability Engineering (SRE)

• Maintain system reliability, availability, and uptime through proactive measures.
• Implement automated healing, monitoring, and alerting solutions.
• Perform capacity planning and system performance tuning to support scalability.
• Conduct regular service operational reviews and audits to ensure adherence to standards.
• Maintain and regularly test Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies.

Data Operations

• Monitor data pipelines to ensure data integrity and timely delivery.
• Manage data-related incidents and maintain lineage tracking for transparency and traceability.

Technology Operations and Service Management

• Provide input on operational requirements during design
• Participate in non-functional testing (e.g., performance, failover)
• Define SLOs, SLIs, and error budgets (SRE)
• Collaborate on automation and observability tooling
• Work with Data Engineering to define data pipelines and quality checks
• Define service requirements and SLAs during vendor onboarding
• Contribute to BCP/DR planning
• Provide feedback on incident trends to improve design
• Integrate AI into service desk operations for intelligent ticket routing, resolution suggestions, and trend analysis.
• Use AI to analyze incident trends and recommend design improvements or automation opportunities.

On-Premises Network Devices and Operations

• Monitor and manage on-premises network infrastructure including routers, switches, firewalls, and load balancers.
• Ensure network performance, availability, and security through proactive maintenance and configuration management.
• Conduct regular network health checks, firmware updates, and hardware lifecycle planning.
• Respond to and resolve network-related incidents, including root cause analysis and documentation.
• Implement and maintain network segmentation, access controls, and compliance with internal security policies.

Job Requirements

• Education: Bachelor’s degree in Computer Science, IT, or a related field.
• Experience: 5+ years in IT operations, service management, or related roles, ideally in high-growth or startup environments.
• Ops Leadership: Proven ability to lead cross-functional teams across Production Support, SRE, DevOps, and Service Management.
• Frameworks & Best Practices: Experience with ITIL framework and service management best practices.
• Incident & Problem Management: Strong track record in leading incident response and driving root cause analysis.
• Performance & Reliability: Experience in capacity planning, performance tuning, and building reliable systems.
• BCP & DR: Hands-on experience with Business Continuity and Disaster Recovery planning and execution.
• Entrepreneurship Mindset: You’re resourceful, collaborative, and thrive in environments where you can make a big impact quickly.

Total package: Basic up to $3400 + Variable Bonus 

Working Hours: Mon - Fri, 815am - 515pm

Office Location: Pioneer

Benefit:

• Variable Bonus 

• Flexi Wellness 

• Comprehensive Medical Coverage

Key Responsibilities:

• Maintain, overhaul, and service compressed air system equipment, including compressors, dryers and components.

• Troubleshoot and repair faults in compressed air systems.

• Perform start-up, testing, and commissioning of equipment.

• Manage client accounts by monitoring compressor usage and providing recommendations.

• Prepare quotations and handle new or renewal service contracts.

Key Requirements:

• Min. Nitec in Mechanical Servicing, Mechanical Engineering, Electrical Engineering, or related disciplines.

• At least 1 year of relevant experience in servicing or maintenance

• Class 3 driving license

• Working Location: Ubi (Office), Island-wide project sites
• Working Time: 5 Days, 9am - 6pm
• Salary: $3,000 - $3,500

Roles & Responsibilities

Perform installation and maintenance of monitoring instruments for construction sites, ensuring equipment operates reliably and improvements are implemented to support site monitoring needs.

Responsibilities

• Install monitoring instruments and perform maintenance tasks to ensure system functionality on construction sites
• Manage and resolve maintenance issues to minimize equipment downtime
• Interpret technical drawings and data to troubleshoot defects and execute repair work accurately
• Conduct routine preventive maintenance to sustain equipment performance and reliability
• Record equipment performance data for assigned monitoring lines to track operational status
• Document diagnoses and details of defective products to support quality control and repair processes
• Identify opportunities for equipment setup improvements and implement corrective actions to enhance system efficiency
• Take initiative to propose and apply continuous improvements in maintenance processes and equipment handling
• Perform site visits outdoors to inspect and maintain monitoring systems

Requirements

• Diploma / Higher Diploma in Engineering or related field
• Possess a valid Singapore Class 3 driving license

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Roles & Responsibilities

Description of Division/Branch

The Ops insights and Analytics team under the Service Management Division (SMD) oversees and leverage data to inform operations policy and optimise operational efficiency. The team seeks to actively sense-make data and deep dive into data to identify trends and issues and recommend actionable insights. 

SMD oversees service coordination and effective implementation of KidSTART programmes nationwide.  We also oversee the service management of Hospitals and cross-regional partners/stakeholders. The ops insights and analytics team is a key pillar of SMD.  

Key Responsibilities

• Build and maintain relationships with key stakeholders across divisions and within SMD to understand business requirements and ensure the data environment serves SMD’s needs effectively e.g. via the data architecture, quality, designing the correct process or system set up to enable automated data collection and subsequent ease of retrieval and analysis.  
• Sense-make, deep-dive, coordinate, collect and manage operational data with KSL divisions and teams, ensuring data is consolidated, structured, and ready for analysis and reporting. 
• Analyse operational datasets and prepare insights reports to strengthen programme implementation.
• Design, develop and maintain operational performance monitoring tools to empower and facilitate SMD business units data-related work, including building dashboards to track key indicators such as service delivery trends, case management and manpower and resource utilisation.
• Maintain data governance practices for programme operations, including adherence to data standards, and supporting appropriate data access and usage in compliance with organisational and regulatory requirements.
• Ensure proper documentation of processes, reports verification, administration of SSNet Accounts, etc.
• Support the administration and tracking of division’s budget and operational planning to ensure effective and sustainable programme delivery.

Competencies

• Strong proficiency in data and analytics tools such as Excel, Power BI (preferred) and Tableau with experience in data manipulation, visualisation, applied statistical analysis. Familiarity with predictive or trend modelling will be an advantage.
• Minimum 3-5years’ experience working with data, operations or programme analytics. Experience in the social service, non‑profit, public or community-sector is an advantage but not a pre-requisite.
• Good working knowledge of data governance practices, including data quality framework, metadata management, governance standards and role-based access controls.
• Strong planning and problem-solving skills; demonstrates initiative and innovation in developing and improving operational or data-driven solutions.
• Meticulous and organised, with strong administrative, facilitation, communication and knowledge management skills, and the ability to translate data into clear and actionable insights for diverse stakeholders.
• Able to adapt to a fast‑paced, continuously evolving environment, and is confident navigating ambiguity when priorities or requirements shift
• Confident and collaborative team-player with strong interpersonal skills and ability to partner across different divisions.
• Familiarity with systems thinking, process automation tools (e.g. Robotic Process Automation), track record with applying AI tools effectively in service delivery, will be an advantage.

Thomson Medical is in the midst of an exciting transformation, where new ways of working, systems and processes are re-shaping. If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following opportunity with us!

Job Summary
We are seeking a dedicated and service-driven Patient Service Officer (PSO) to join our 24-Hour Urgent Care Centre. As the first point of contact, you play a vital role in shaping each patient’s experience by delivering professional, efficient, and compassionate service from arrival to discharge.

In this role, you will support patient registration, appointment coordination, billing, and administrative functions while working closely with our clinical team to ensure smooth operations and continuity of care. If you thrive in a fast-paced environment and are passionate about making a difference in patient care, we would love to hear from you.

Key Responsibilities

• Manage patient appointments, including coordination of laboratory and diagnostic services

• Attend to phone, online, and walk-in enquiries with professionalism and care

• Perform patient registration and ensure accurate records management

• Handle billing, payments, and third-party claims accurately

• Prepare and manage corporate billing and monthly invoicing

• Identify and escalate urgent medical cases promptly to clinical staff

• Address patient feedback and support service recovery efforts

• Ensure compliance with PDPA, internal policies, and audit requirements

• Provide administrative support including reporting, filing, and inventory coordination

• Support 24/7 operations through rotating shifts, including weekends and public holidays

• Minimum GCE ‘O’ Levels

• 1–2 years of working experience (healthcare or hospitality experience preferred)

• Strong interpersonal and communication skills

• Customer-focused with a positive and empathetic approach

• Able to work in a fast-paced, shift-based environment

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified.

Service Engineer / Field Service Engineer

• Salary: $3200 - $3800
• Location: Nearest MRT Lentor Singapore 787542 [ Report to office but might need to travel to site]
• Working hours: Monday – Friday | 8.30am – 6.15pm

Summary:

• We are seeking a versatile and hands-on Service Engineer to join our technical team. In this role, you will be responsible for the end-to-end lifecycle of our specialized equipment on-site, ensuring high standards of installation, preventative maintenance, and rapid repair services.

Key Responsibilities

• On-Site Technical Execution: Lead the installation, testing, and commissioning of equipment at client sites (including healthcare, research, and industrial facilities).
• Preventative Maintenance: Execute scheduled maintenance programs to ensure equipment longevity and minimize downtime.
• Troubleshooting & Repair: Conduct diagnostic tests to identify mechanical or electrical faults and perform necessary repairs or component replacements.
• Independent Field Work: Manage a daily service schedule, arriving promptly at sites and completing tasks with minimal supervision.
• Compliance & Safety:Ensure all work is performed in accordance with workplace safety and health (WSH) regulations and site-specific protocols.

Technical Requirements & Qualifications

• ITE or Diploma in Mechanical Engineering, Electrical Engineering, or Mechatronics
• 2–3 years of experience in on-site equipment servicing or facility maintenance
• Prefer to have class 3 driving license

Proven experience in at least one of the following areas:

• Mechanical: Assembly, moving parts, and structural integrity
• Electrical: Control panels, wiring, and circuit diagnostics
• Plumbing, Brazing & Welding: Piping, valve systems, and joining techniques
• HVAC / Air-Con: Refrigeration cycles, compressors, and cooling systems

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

WhatsApp: +65 90820021 (Kyler)
Email: kylergan.supreme@gmail.com

Working days: 5 days, 8:15am – 5:30pm
Salary: $3000 - $4000
Location: Toh Guan (Jurong East)

Responsibilities:

• Manage daily AP Team operations.
• Review accounts payable (AP) payments and monthly statement of account reconciliation.
• Post AP transactions / journal entries including accruals, reclassifications, and bank transactions.
• Reconcile and follow-up on monthly internal division transactions and their settlements.
• Troubleshoot TenderBoard GRN errors and review the report for SAP posting.
• Review & approve all the AP related documents / payment vouchers.
• Review & finalize quarterly GST reports (Form 5 IRAS) for submission and provide MES renewal support.
• Monitor monthly account closing and ensure all the expenses are completely recorded.
• Analyze monthly profit & loss report fluctuation for all divisions.
• Monitor balance sheet items and follow-up with the respective PIC on outstanding items.
• Review manual invoices for related entities to recover expenses under special arrangements.
• Assist with treasury functions including cash flow analysis and renewal of bank guarantees.
• Provide support to team members and operations staff with AP-related issues and advice on accounting codes.
• Support the portfolio of other team members through a buddy system.
• Handle internal and external audits.
• Perform ad-hoc assignments as requested by the Manager / HOD.

Requirements:

• Degree in Accountancy / Business Finance
• Five (5) years of hands-on experience in accounting on Accounts Payable and keeping full set of accounts
• Basic tax (GST) knowledge
• Experience in both shared service and freight forwarding & logistics
• Proficiency in MS Excel, MS Word and SAP accounting system

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683

Location: Jurong east

Workhours: 9am to 6pm / Mon-Fri

Salary: Up to $3500 with AWS + VB

Responsibilities

• Organizes travel arrangements including hotel, hire car and visa, work permits, where required.
• Updating of travel data files, personnel data base, controlled documents
• To support sales engineers/customers in providing all quotations
• Assist in monitoring and updating job forecast schedule
• Occasionally required to work outside the normal office hours or weekends (home base or office) due to changing service demands.
• Assisting other team members as required

Requirements

• Experience of using ERP systems / strong Microsoft Excel skills
• Sales and purchase ledger input experience
• Understanding of working with ISO9001 quality system
• Experience in travel arrangement, visa application
• Proficient with the application of the MS-Office software package (Word, Excel, Access, PowerPoint, mail systems, Lotus Notes) and some experience of using Oracle ERP system

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

• Salary: $2,500-$3,300
• Monday - Sunday | 5.5 Days/week
•  Based on Roster | Split Shift
•  Location: Bukit Timah

Job Descriptions:

• Greet customers and seat them at their respective seats
• Taking orders ensuring items are served in a timely professional manner
• Proactively attend to the requests of customers Other ad hoc duties Job

Requirements:

• Min 1 year F&B working experience, preferably in a restaurant setting. Preferably with food hygiene cert

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580