Main Purpose of the Role
The role provides essential operational support to both MUFG Bank Singapore Branch and MUFG Securities Asia, in delivering the safety, soundness, and compliance of all HR activities in alignment with local labour laws, regulatory requirements, and organisational standards, ensuring that global delivery meets local requirements.
Operating within the GHR operating model, the role collaborates closely with Regional HR Business Partners, and colleagues in Global Functions to ensure seamless, consistent delivery of HR support to clients in country, acting primarily as a coordinator across CoE areas rather than as a subject matter expert in each Global Function.
The role provides timely and accurate HR support to employees and managers who are primarily focused on country-specific activity, balancing global consistency with local relevance. The role plays a critical support role in fostering a compliant, engaged, and high-performing workforce that help to deliver the company’s business objectives in country, under the direction and guidance of the country Head of HR.
Country HR team role(s) enable globalisation and centralisation by focusing on activities that must be delivered to and/or performed within the country.
Job Responsibilities:
Support to the country Head of HR as the main interaction point between Country Managements (General Manager /Deputy General Manager) and HR
Gather information on local business and regulatory needs and pass these to the Branch or Country Head of HR for consideration
Support the preparation of country-specific inputs for Global HR functions to shape people plans and HR strategies, collating relevant local data or insights as required
Assist with the organisation and delivery of HR programmes and initiatives within countries, supporting alignment to both local needs and global direction
Maintain and update reference materials on country-specific employment practices to support team awareness and compliance
Provide HR support to deliver on the requirements of both internal and external local boards and committees
Assist in the preparation of HR materials (e.g., reports, statutory submissions, presentations) for local boards, governance committees, and external regulators, ensuring accuracy and timeliness
Help monitor and collate data on people-related risk indicators (e.g., mandatory training compliance, whistleblowing activity) for reporting purposes
Support the coordination of annual certifications, licence renewals, and statutory audit responses by managing trackers, liaising with relevant teams, and ensuring timely follow-up
Help maintain documentation and dashboards related to risk culture and governance activities
Coordinate HR risk, compliance and audit activities ensuring compliance and best practice
Act as deputy to the Head of HR for the Emergency Response Team, support in the execution of Business Continuity Planning (BCP) exercises and HR responses during live incidents in Singapore.
Support local ER activity
Provide support to the management of employee relations cases, ensuring case files, correspondence, and records are accurately maintained
Assist with the preparation of documents and materials for meetings with trade unions, works councils, and employee representatives, ensuring consistency and accuracy
Support engagement with Trade unions, act as liaison officer
Coordinate with external legal advisers and labour authorities as directed, helping to gather documentation and supporting case management processes
Help capture and document learnings from ER cases to improve future practice
Support required legal, fiscal and regulatory steps outs in global processes
Act as main point for Human Resources policies and procedures by partnering with department stakeholders to ensure completeness of respective procedures and SG specific policies are up to date and in alignment with regulations and external market
Be the Singapore entity liaison governance and risk management, identify gaps and implement appropriate mitigation plans.
Support the documentation of locally compliant process variations or workarounds under direction, ensuring records are clear, complete, and audit ready
Liaise with Payroll, Legal, Finance, Compliance, and Risk teams to gather required information to update HR systems, payroll, procedural documents, and employee communications in line with approved changes
Maintain tracking logs for local deviations and support the preparation of materials for audit or compliance review
Embed the global people strategy at country level
Support local engagement activity, including helping to collect and summarise Branch engagement scores and assisting in the delivery of follow-up actions
Escalate safety and soundness issues or process gaps promptly to the accountable Global Function following guidance
Support delivery of high-touch HR services to senior leaders by assisting with meeting coordination, document preparation, and process tracking for sensitive HR activities (e.g., onboarding, relocations, contract changes)
Maintain confidentiality and discretion when supporting sensitive people processes involving senior leadership
Contribute to ad hoc projects and assignments as required.
Dual Hat Responsibilities (MUFG Bank Singapore Branch & MUFG Securities Asia)
Extend the delivery of HR responsibilities across both MUFG Bank Singapore Branch and MUFG Securities Asia under a dual-hat arrangement, ensuring consistent application of HR governance, policies, and practices, while aligning with the respective requirements and priorities of each entity.
Job Requirements
Minimum 5 years of experience in an HR support, coordination or administrative role, at a country or region-wide level within financial services industry
Experience of partnering with and influencing managers
Ability to advise, coach, and guide managers
Proven ability to work effectively across cultures and in a global environment
Ability to coordinate multiple cyclical and ad-hoc HR programs simultaneously
History of delivering results in a high-pressured, fast-paced environment
Demonstrable ability to prioritise competing objectives and achieve results
Functional / Technical Competencies:
Essential Demonstrable Strengths
Understanding of generalist HR practices
Understanding of GHR policies and practices
Understanding of local employment / labor laws, common law practice, and financial industry regulatory requirements
Strong written and verbal communication skills
Degree of adaptability and resilience
Comfortable navigating and analyzing data to support HR strategy that serves business needs
Familiarity with GHR processes
Strong organisation, time management, and multi-tasking skills with the ability to manage competing priorities
Exceptional discretion and tact to handle highly confidential and delicate information about clients and colleagues.
Proficiency with the full range of Microsoft Office applications (PowerPoint, Excel, Word, Outlook, and Teams)
We regret to inform that only shortlisted applicants will be notified.
(Job ID: 10077090)
