About the role:
Reporting to the Plant Director, you’ll be responsible for:
• Partners with the Site Director and Site Leadership Team to develop and execute a comprehensive learning strategy that strengthens operational capability, supports employee development, and enables the site to achieve its performance goals.
• Designs, governs, and sustains a structured training system covering onboarding, upskilling, certification, SME development, and long-term career growth for hourly and salaried employees.
• This role governs the learning and capability system but is not expected to perform technical or equipment-specific training for operators or technicians. All hands-on technical and machine-specific training is delivered by functional SMEs (Operations, Maintenance, Engineering, Quality, EHS).
Responsibilities:
1. Learning Strategy & Governance
• Develop and execute an L&D strategy aligned to site goals, operational priorities, and workforce capability needs.
• Establish a sustainable training structure covering onboarding, technical upskilling, certification, cross-training, and leadership development.
• Partner with HR Manager and functional leaders to identify current and future capability gaps.
2. Training System Design & Standardization
• Lead the design, development, delivery, and evaluation of L&D solutions and materials.
• Develop and maintain SOPs related to training governance.
• Ensure learning programs apply relevant learning principles and effective knowledge transfer.
• Utilize blended learning (classroom, OJT, digital, simulation, etc.).
3. Technical Training Governance (Not the Technical Trainer)
• Own the technical training framework, process, and governance.
• Ensure all equipment-specific, technical, and maintenance training is delivered by qualified SMEs.
• Develop and manage SME and OJT trainer certification programs.
• Audit and calibrate SME-led technical training for consistency and accuracy.
• Maintain strong alignment with Operations, Maintenance, Engineering, QA, and EHS.
4. Workforce Capability Building
• Partner with functional leaders to plan and enable capability development across shifts.
• Support SME-led training and ensure trainers apply consistent standards.
• Identify skill gaps and recommend updates to technical training materials.
5. New Hire Onboarding & Compliance Training
• Oversee onboarding programs including safety, quality, GMP, plant tours, gowning, and expectations.
• Ensure compliance training meets regulatory and internal requirements.
• Maintain accurate training records and capability metrics.
6. Continuous Improvement & Change Management
• Lead learning and training programs for new systems, digital tools, and technology upgrades.
• Research and recommend new training platforms/tools that enhance learning.
• Coordinate external vendors for specialized training requirements.
7. Stakeholder Engagement & Communication
• Partner with Site Leadership to ensure capability needs are met.
• Communicate progress, gaps, and risks to leadership.
• Promote a strong learning culture supporting performance, safety, and growth.
Required Education, Experience and Skills
• Bachelor's degree in Human Resources, Business, Education, Industrial Engineering, or related field.
• At least 3 years of experience in a multinational manufacturing environment (Nutrition, Pharmaceutical, Food Industry preferred).
• Strong capability in designing, delivering, and evaluating training programs.
• Strong leadership, facilitation, and communication skills.
• Excellent interpersonal and collaboration skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Experience with modern and traditional training methods (OJT, classroom, digital).
• Ability to influence across levels and functions.
