JJ Consulting Services is a recruitment firm and preferred partner for multinational companies expanding in Asia. Our consultants bring deep industry and functional expertise, delivering top professional and staffing solutions to clients and candidates. Our Client is an established company in Singapore, who is seeking to recruit a Chief Information Security Officer.

Job Summary

The Chief Information Security Officer (CISO) leads the development and implementation of comprehensive information security strategies and policies, ensuring compliance with regulatory requirements and aligning cybersecurity initiatives with organizational goals.

Responsibilities

• Lead the development and execution of cybersecurity strategies and action plans to secure executive support and drive organizational security posture
• Establish and enforce information security goals, policies, standards, and procedures aligned with whole-of-government cybersecurity directives
• Cultivate a culture of cybersecurity risk assessment and risk acceptance among stakeholders, end users, and ICT professionals
• Ensure organizational compliance with whole-of-government cybersecurity policies and standards through continuous monitoring and enforcement
• Review and endorse information security initiatives, developing risk management and mitigation plans to address emerging threats
• Advise management on selecting and deploying appropriate cybersecurity solutions and technologies to protect organizational assets
• Align IT operations and needs with strategic cybersecurity directions mandated by whole-of-government frameworks
• Implement change management processes to adapt cybersecurity measures in response to evolving threat landscapes

Required competencies and certifications

• Degree in Computer Science, Information Systems, Engineering, or equivalent
• Minimum 10 years of management experience in information security, with working knowledge of ICT operations, security policies, and procedures
• Strong interpersonal and stakeholder management skills to collaborate with cross-functional teams in formulating and monitoring security policies
• Ability to work effectively with multidisciplinary teams to institute and oversee security policies and procedures

Preferred competencies and qualifications

• Certified Information Systems Security Professional (CISSP)
• Certified Information Systems Auditor (CISA)
• Certified Information Security Manager (CISM)

Other Information

• EA Licence No.: 12C6207
• JJ Consulting Services

Applicants are invited to send a MS Word resume to jobs@jjconsulting.com.sg stating position applied for, present/expected salaries, and earliest available date. We thank all applicants in advance and regret that only shortlisted candidates will be notified.

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GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Technology Group
We experiment, design, and lead a 24×7 global business where we support core capabilities in asset management, trading, investment operations, and risk management. We deliver secure, reliable, and integrated solutions, and provide insights on new, and emerging technologies. 

Infrastructure & Cybersecurity Resilience (ICR)
We design, build, and secure the technology foundations that power GIC’s global investment operations. We aim to deliver resilient, scalable, and secure infrastructure that empowers our people and businesses to perform securely, efficiently, and effectively.

What impact will you make in this role?

As a VP, SRE Engineer (Splunk), you will lead the design, implementation, and optimization of enterprise observability and reliability solutions across infrastructure and application domains. You will leverage Splunk and complementary monitoring platforms to drive proactive alerting, automation, and resilience - ensuring operational stability, risk control, and compliance with financial regulatory standards.
You will define and implement advanced SRE frameworks, establish Site Reliability metrics (SLOs, SLIs, Error Budgets), and build automation pipelines that enhance system reliability, reduce Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR), and strengthen overall operational resilience across the organization.

What will you do as a VP, SRE Engineer (Splunk)?

Observability Engineering & Governance

• Architect and maintain enterprise SIEM solutions aligned with operational resilience mandates (e.g., MAS TRM, DORA, APRA CPS 230).
• Lead deployment, configuration, and optimization of Splunk for full-stack visibility across infrastructure, applications, networks, and user experience.
• Define and enforce telemetry data governance standards—metrics, logs, and traces—ensuring consistency, retention compliance, and security.
• Integrate Splunk with incident management, ITSM, and AIOps systems to enable predictive alerting and anomaly detection.
• Act as the SIEM/Splunk subject matter expert (SME) for architecture reviews, platform upgrades, and performance tuning.

Reliability Engineering & Automation

• Implement and champion SRE frameworks and reliability practices for mission-critical systems.
• Design and automate runbooks, alerts, and self-healing workflows using Python, Ansible, and Terraform.
• Collaborate with Application, Infrastructure, and Cyber teams to embed reliability principles into the delivery lifecycle.
• Conduct resilience, chaos, and capacity testing aligned with business continuity and disaster recovery standards.
• Define and track error budgets, reliability scorecards, and service health indicators for production workloads.

Cloud & Platform Integration

• Engineer SIEM for cloud-native workloads in AWS and Azure, ensuring visibility across compute, storage, and network layers.
• Integrate Splunk and cloud observability tools into CI/CD pipelines and landing zones to ensure continuous compliance.
• Implement infrastructure-as-code (IaC) models using Terraform and Ansible for consistent, auditable provisioning.
• Collaborate with Cloud, DevOps, and Security teams to ensure telemetry aligns with audit, compliance, and operational risk requirements.

Operational Excellence & Collaboration 

• Drive reduction in incident recurrence, MTTR, and manual intervention through observability-led automation.
• Partner with Service Delivery, Cyber, and Application teams to enable predictive incident prevention and root cause transparency.
• Develop and maintain executive dashboards and reports showcasing availability, reliability KPIs, and operational risk indicators.
• Provide technical leadership during major incidents, post-incident reviews, and audits, ensuring lessons learned are codified into automation and process improvements.

What makes you a successful candidate?

• Bachelor’s or Master’s degree in computer science, Engineering, or related discipline.
• 10+ years’ experience in Infrastructure, Cloud, or SRE roles, with at least 5+ years specializing in SIEM/Splunk engineering or observability in financial or regulated environments.
• Proven hands-on expertise in:

• SIEM Platforms: Splunk (must), EL/Elastic

  Automation / IaC: Terraform, Ansible, Python, CI/CD tools

  Cloud Platforms: AWS (CloudWatch, X-Ray, CloudTrail), Azure (Monitor, Log Analytics, App Insights), Datadog, ServiceNow 

• Deep understanding of SRE principles, service health modelling, error budgets, and auto-remediation design.
• Strong analytical and troubleshooting skills, with the ability to perform deep-dive investigations and develop long-term preventive solutions.
• Familiarity with financial sector operational resilience frameworks, regulatory compliance, and incident governance.

Preferred Certifications:

• Splunk Certified Power User / Splunk Certified Admin / Splunk Certified Architect
• Terraform / Ansible / Python Certified Expert
• AWS Certified DevOps Engineer / Azure DevOps Expert
• SRE Foundation / Practitioner (DevOps Institute)
• ITIL v4 Managing Professional

Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact. 

GIC is a Great Place to Work

At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection.  At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise. 

GIC is an equal opportunity employer 
As an employer, we passionately believe every individual brings with them unique diversity of thought and perspectives to meaningfully enrich perspectives of GIC teams to drive competitive performance. An inclusive environment yields exceptional contribution.

Learn more about our Technology Group here: 
https://gic.careers/group/technology-group/

To be considered for the role, please submit a formal application through the GIC Careers site at: https://careers.gic.com.sg/job-invite/17102/

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 offices around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Technology Group
We experiment, design, and lead a 24×7 global business where we support core capabilities in asset management, trading, investment operations, and risk management. We deliver secure, reliable, and integrated solutions, and provide insights on new, and emerging technologies.

Enterprise and Data Technology
Enterprise & Data Technology builds and advances the technology that underpins our enterprise and data capabilities. It brings together our core technology and data experts to design and deliver platforms for integration, analytics, and innovation. By combining these strengths into one coordinated group, we create seamless solutions that connect systems, improve data accessibility, and leverage AI at the platform level to enable smarter decision-making. Through modern, scalable, and secure technology, the team empowers the organisation with tools that drive insight, collaboration, and operational excellence.

What impact can you make in this role?
You will strive to build a high-performance enterprise data infrastructure, and create a results-driven approach with data products.

What will you do as a Data Business Analyst?

• Conduct requirement sessions with business users, analyze and design solutions holistically across the DSG’s offerings
• Work closely with various stakeholders such as business end-users, data vendors and data engineers to implement and support data solutions using best-of-breed technology and methodology while adhering to our data governance standards and data architecture principles
• Design testing strategies and execute end-to-end user acceptance testing of system and data changes in data solutions
• Manage end to end data management operational activities of data products, including monitoring data delivery, resolving operational incidents and providing advisory to users
• Establish a robust and scalable data operation process that encapsulate the entire data lifecycle from data registration to decommission
• Design and implement quality metrics and monitor quality of market data to ensure integrity and quality of data meets user expectations
• Set up, improve, and streamline data operations processes through analysing systems operations data (SLAs, customer satisfaction, delivery quality, team efficiency etc.) and incorporating best practices for continuous improvements and operational excellence
• Manage and maintain strong relationship with data providers (internal and external) and vendor to ensure continuous support and knowledge for existing and future data needs
• Coach and guide junior team members

What qualifications or skills should you possess in this role?  

• Possess a degree from recognized tertiary institution with at least 5 years of relevant experience in data management, finance or asset management industry, where at least 3 years are with hands-on experience in data management or data analytics or business analysis
• Experienced with the Systems Development Life Cycle implementation methodology (SDLC) and/or agile methodologies like Scrum and Kanban
• Competent in managing data warehouse, designing data models, and use of data management tools such as Oracle, Snowflake, Informatica, Denodo and data visualisation tools such as Tableau
• Knowledge of using formulas/macros in Excel or coding in Python is advantageous
• Good understanding of the principles, key controls and processes relating to data management
• Detail oriented, with strong analytical skills and enjoy complex problem solving
• Strong interpersonal and communication skills to interact with diverse stakeholders to design and develop solutions
• Self-driven, pro-active and great sense of purpose to review existing data usage with a keen eye and implement innovative solutions for greater efficiency and quality of data processing

Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.     

Flexibility at GIC
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection.  At the same time, we believe that flexibility allows us to do our best work and be our best selves.  Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

GIC is an equal opportunity employer 
GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Learn more about our Technology Group here: 
https://gic.careers/group/technology-group/

To be considered for the role, please submit a formal application through the GIC Careers site at: https://careers.gic.com.sg/job-invite/16162/

Join our dynamic team to innovate and refine technology operations, impacting the core of our business services.

As a Technology Support Lead in Infrastructure Platforms, International Services, you will play a leadership role in ensuring operational and governance stability across Southeast Asia, with primary coverage of Thailand and the Philippines. You will own local governance processes, strengthen service management rigor, and ensure strong engagement with regional and global partners. You will bring solid technical breadth to understand issues, ask the right questions, and communicate clearly—without needing deep developer or architect specialization.

Job responsibilities

• Own local technology governance for Infrastructure Platforms International across Thailand and the Philippines, ensuring consistent execution of operational controls, governance routines, and management reporting aligned to local and global standards.

• Lead and coordinate cross-functional initiatives (strategic and run-the-business) to remove delivery friction and enable product and infrastructure teams to meet service outcomes.

• Align regional execution to global objectives, ensuring priorities, processes, and governance expectations are clearly understood and adopted across Southeast Asia locations in scope.

• Serve as a senior connector across teams—build strong working relationships with regional/global partners and leverage common processes and resources to deliver against targets.

• Partner closely with Audit, Risk, Cyber & Technology Controls, and Compliance to ensure adherence to local regulatory requirements and JPMorganChase technology standards, including supporting regulatory responses and governance evidence needs.

• Strong stakeholder management skills, with demonstrated experience proactively driving timely, self-initiated 360-degree stakeholder engagement to socialize key initiatives and align priorities, maintaining a consistent customer-first focus.

• Own stakeholder communications and escalation, providing clear updates, decision points, and remediation actions to business and technology leaders.

• Oversee core service management disciplines—incident, problem, and change management—ensuring high-quality execution, effective root-cause follow-through, and sustained risk reduction.

• Support the evolution of operating models in Southeast Asia locations in scope, ensuring a clear ownership and accountability model while maintaining appropriate governance and oversight.

Required qualifications, capabilities, and skills

• Bachelor’s degree in computer science or a related technology field (or equivalent practical experience).

• 5+ years of experience in technology operations, service delivery, and/or governance in a complex enterprise environment, operating at a Vice President (or equivalent) level.

• Experience operating within regulated financial services environments, with exposure to Southeast Asia markets, including Thailand and/or the Philippines.

• Demonstrated ability to lead through influence, aligning stakeholders and driving outcomes across multiple teams and priorities.

• Strong grounding in technology service management and controls (incident/problem/change practices, availability and stability, operational hygiene, risk and issue management).

• Executive-level communication skills: able to translate technical topics into clear narratives, actions, and decisions for senior stakeholders.

• Strong judgment and ownership mindset—able to navigate ambiguity, set direction, and keep teams aligned on outcomes and timelines.

Preferred qualifications, capabilities, and skills

• Familiarity with hybrid technology environments (on-prem and public cloud) from an operational governance perspective.

• Working knowledge of the AI landscape, with the ability to identify practical opportunities to deploy AI to improve operational governance and service delivery, and the capability to create clear, well-structured prompts to achieve consistent, high-quality outcomes.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=ab2e70e92e34a682c8a241162c6acc79

Responsibilities:

• Executed applications strategy and technology roadmap, aligning IT with business goals.
• Managed and optimized software systems for seamless integration, scalability, and sustainability.
• Leveraged emerging technologies to drive competitive advantage.
• Translated business requirements into technical specifications and tailored solutions.
• Collaborated with users and vendors, providing training and guidance for smooth adoption.
• Acted as primary contact for third-party application issues and project updates.
• Ensured compliance with organizational standards, ISO27001:2022, and supported after-hours operations.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field.
• 10+ years of IT experience, including 5+ years in team leadership and management.
• 3+ years of experience in software system design, development, and maintenance.
• Strong expertise in software engineering, secure development, cloud computing, AI, and cybersecurity.
• Experienced in enterprise systems, digital transformation, emerging technologies, and enterprise applications (Education sector preferred).
• Proficient in databases, programming, server infrastructure, SQL Server, and SDLC processes.
• Skilled in leading IT support teams, prioritizing tasks, and managing multiple incidents concurrently.
• Detail-oriented, self-motivated, and adaptable, with strong communication, interpersonal, and organizational skills.
• Experienced in project management, analytical problem-solving, and maintaining composure under pressure.
• Certified in ITIL, PMP, and Microsoft technologies.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Technology Group
We experiment, design, and lead a 24×7 global business where we support core capabilities in asset management, trading, investment operations, and risk management. We deliver secure, reliable, and integrated solutions, and provide insights on new, and emerging technologies. 

Investment Technology
The Investment Technology group builds and enhances technology that supports the firm’s end-to-end investment lifecycle. It brings together capabilities across analytics, deal workflow, trading, execution, and operations to enable consistent, efficient, and data-driven investment processes. Through modern, scalable, and secure platforms, the group empowers investment teams with integrated tools that drive insight, automation, and operational excellence across all asset classes.

What impact can you make in this role?
You will be empowered to be at the top of your game by providing strategic partnership, and innovative technology solutions that supports GIC’s vision of being a tech-driven, global, long-term investment firm.

What will you do as a Production Support Engineer?

• Provide support for follow-the-sun L1 and L2 Production Support Model for Front Office applications and platforms that perform the following functions: (1) Portfolio Management, (2) Order and Execution Management, (3) Trading Lifecycle, (4) Investment workflows, and (5) Research and Analytics

• Production Monitoring: Be accountable for the production environment's health and performance using monitoring tools and dashboards.

• Incident Management: Respond to and manage production incidents and ensure minimal impact on business operations. Document incidents and follow up on resolutions.

• Change Management: Review and execute system upgrades and deployments and ensure minimal risk and disruption to production services.

• User Support: Provide support to end-users and stakeholders, address queries and issues related to production services.

• Vendor Engagement: Collaborate with support personnel of Solution Providers, to troubleshoot, mitigate, and resolve issues related to vendor products.

• Issue Investigation: Investigate production issues and engage relevant teams (e.g. infrastructure, data engineering, application teams) for mitigation and strategic solutions.

• System Resiliency Management: Drive system failover and disaster recovery processes.

• Documentation: Maintain comprehensive documentation of application run books, incident resolutions, and system configurations.

• Continuous Improvement: Identify opportunities for process improvements and automation to enhance the efficiency and reliability of application support. 

What makes you a successful candidate?

• Bachelor’s degree in computer science, Information Technology, or equivalent experience

• 6+ years of experience in an application support, system administration or related role

• Hands on technical skills in the following areas: 

  • Hands on experience with monitoring tools (e.g., Datadog, Splunk).

  • Familiarity with cloud infrastructure (e.g., AWS, Kubernetes)  

  •  Familiarity with database management systems (e.g., MSSQL, PostgreSQL, Oracle).

  • Knowledge of operating systems (e.g., Linux, Windows).

  • Stellar problem-solving and analytical skills.

  • Strong attention to detail and multitasking prowess. 

• Excellent communication and interpersonal skills.

• A team-oriented mindset with a dash of independence.

• Strong experience in at least one of the following domains is preferred. Trading workflow including OMS (e.g., BlackRock Aladdin) and EMS Data analytics and TCA report 
• Business Intelligence tools (e.g., Power BI, Tableau, DataBricks) 

Work at the Point of Impact  
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC  
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

We are an equal opportunity employer  
GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Learn more about our Technology Group here:  
https://gic.careers/group/technology-group/

To be considered for the role, please submit a formal application through the GIC Careers site at:

https://careers.gic.com.sg/job-invite/17205/

Key Responsibilities

• Maintain and update alumni records in the database to ensure data accuracy and completeness.

• Support system-related projects, including data updates, testing, and process improvements.

• Perform administrative and data management duties to support daily operations.

Requirements

• Diploma or Degree in Business Administration, Information Management, IT, or related disciplines.

• IT-savvy and comfortable working with databases and systems.

Interested candidates please send in your resume to:

Reina Patricia Johan

Outsourcing Team

Recruit Express Pte Ltd

Email: reina@recruitexpress.com.sg

EA License No: 99C4599

About the job

Reporting to the Head of Digital Transformation & Data (DT&D), the successful candidate will be responsible for the following:

Use case identification and prioritisation

• Identifying and prioritising digital transformation use cases that deliver clear business value.
• Engaging with business users across the Company and the IT team to identify challenges and improvement opportunities, and translating them into clear problem statements and outcome-based initiatives.
• Supporting prioritisation of initiatives based on value, solution complexity, technology readiness, and strategic alignment.

Solution design and architecture alignment

• Ensuring proposed solutions align with the Company’s enterprise architecture, application landscape, and data strategy.
• Leading early solution design discussions to agree on the most appropriate technology, solution approach, and implementation plan.
• Providing solutions and architecture oversight across digital initiatives.

Vendor selection

• Leading vendor evaluations and providing input into vendor selection decisions.
• Ensuring vendor scope of work, proposed cost, and contract terms are consistent with Company standards and the agreed solution design.
• Facilitating and obtaining necessary internal management approvals for projects.

Project enablement and oversight

• Enabling project managers to focus on delivery by providing a strong pre‑project definition and solution readiness.
• Providing ongoing guidance during delivery on scope interpretation and solution consistency.
• Identifying and escalating risks relating to scope creep, architectural misalignment, or delivery feasibility.
• Promoting structured, transparent, and repeatable delivery best practices across initiatives.

Cross-functional collaboration

• Supporting cross‑functional discussions and problem-solving for initiatives that cut across departments.
• Managing communication consistency across digital initiatives.

Requirements:

• Bachelor’s degree in Information Systems, Computer Science, or related field. A master’s degree is an added advantage.
• Minimum ten years of experience in enterprise technology, with a track record of leading in-house transformation initiatives covering solution design, enterprise architecture, and delivery.
• Preferred certifications include TOGAF (or equivalent Enterprise Architecture) and project delivery certifications like PMP or PRINCE2.
• Strong experience operating at the interface of business, IT, and vendors.
• Proven experience shaping initiatives in early phases of the project (use cases, solution options, business cases).
• Experience supporting vendor selections, vendor evaluations, and contract scope definition.
• Experience working with enterprise systems (ERP, business applications, data platforms, and integration tools).
• Good understanding of enterprise architecture and solution design principles.
• Strong understanding of project governance frameworks and delivery methodologies.
• Effective stakeholder management and communication skills.
• Ability to operate independently, with sound judgement and pragmatic decision‑making.
• Demonstrate the Company’s core values of Integrity, Teamwork, Accountability, Agility, and Ambition.

Job Description:

• Collaborate with the business analysts (BA) and Product Owners during the requirement gathering phase to review & understand the requirements to a deep level of understanding.
• Study and analyze all documentation on the SME lending process, from customer and RM origination to disbursement, to understand the business requirements and translate into test cases.
• Prepares test plans, test cases and test scripts. Write test cases and test scenarios (positive and negative) for assigned project.
• Execute regression tests, user acceptance testing and live verification.
• Report, track and determine priority of reported defects through discussions with users and logging in JIRA.
• Works with the development Team and SIT team during performance testing, regression testing, and UAT.
• Do timely tracking of issues and coordinating with users and tech team to resolve the issues within SLA (Response to users within 1 working day).
• Prepare the relevant documentation that documents the test scope, test data, test cases and overall testing progress
• Stays abreast of QA & Testing best practice and latest available tools, frameworks and standards

Requirements:

• Meticulous, analytical and process oriented, familiar with software development lifecycle
• You work smart with minimal handholding, and able to understand complex logics and workflows, so that test cases created are thorough and complete.
• Strong communication and collaboration skills, so that you can understand requirements clearly from users.
• A self-driven and highly motivated hands-on mentality
• Experience in UAT testing and using project management tools (Confluence, JIRA) is preferred
• Experience in banking industry and prior work experience in testing of digital lending platforms is preferred

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. R23118506, Goh Li Min

Responsibilities:

• Lead, plan and manage assigned projects within the business group, in accordance with organizational and project goals, such as budget, timelines and quality, to ensure successful achievement of project objectives and deliverables
• Act as the single point of contact for entire scope of activities for company designated IT outsourcing account in the areas of infrastructure, application projects and security incidents/audits
• Adapt and implement company project methodologies, processes, documentation, tools and measurements in relation to project management
• Create project specifications, schedules as well as planning and securing of resource requirements
• Provide progress updates on assigned tasks for all projects in the weekly project meetings, as well as technical guidance on operating procedures and new projects
• Ensure that projects performed are in compliance with Company’s ISO quality standards and project management’s model
• Ensure all Service Requests and assigned projects’ tasks are completed as per agreed schedules
• Play an active supporting role in the development of project office within the customer’s environment to achieve defined functions and capabilities
• Any other ad-hoc duties as required or assigned

Requirements:

• Degree or Diploma in Computer Science or Information Technology or its equivalent
• At least 10 years of related experience in IT Infrastructure System Integration (SI) industry, specifically in the Project Management of medium to large projects
• PMP certification or its equivalent is an advantage
• At least 7 years of experience in Systems Administration with an in-depth technical knowledge on Infrastructure and Network Support
• At least 3 years of IT outsourcing experience with proven ability to work in large groups and managing multiple projects
• Possess experience in managing RFP, RFQ and RFI
• Proven experience in strategic planning, risk and change management
• Knowledge of project management software tools and techniques is a must
• Strong leadership skills to lead and motivate the project team in project implementation and with ability to manage multiple projects simultaneously
• Effective influencing, organizational and problem-solving skills
• Excellent interpersonal, negotiation, communication skills and ability to interact with all levels
• Strong presentation skills and ability to write professionally

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. R23118506, Goh Li Min

About Us

We are a boutique recruitment and consulting team that believes recruitment should be done properly.

We prioritise ethics, clarity, trust, and long-term relationships over volume-driven recruitment and short-term wins. Our model is built around doing good work, understanding clients properly, and representing candidates professionally.

Unlike traditional percentage-based agencies, we operate on a flat-fee recruitment model. This removes salary bias from the hiring process and allows us to focus on the right hire, not the highest possible fee.

We work with clients across corporate and technology functions, and our hiring projects increasingly cover areas such as HPC, robotics, deep tech, infrastructure, distributed systems, and AI engineering roles.

Role Summary

We are looking for experienced Freelance Recruitment Consultants who can support recruitment assignments across technology and corporate functions.

This is a fully remote freelance role with a high degree of autonomy. You will manage recruitment assignments on a commission basis, either independently or in collaboration with the internal team.

Because we operate on a flat-fee model, commissions are generally lower than traditional percentage-based agencies. However, the work is designed to be more sustainable, transparent, relationship-driven, and consistent.

This role is suitable for recruiters who value quality over quantity, take pride in representing clients and candidates well, and want to be part of a recruitment model built on trust rather than aggressive sales pressure.

Key Responsibilities

• Manage the full recruitment lifecycle, including role intake, sourcing, screening, interviewing, shortlist preparation, and placement coordination.
• Source and engage candidates across technology and corporate roles, including areas such as infrastructure, systems, engineering, AI, robotics, commercial, operations, finance, HR, and other professional functions.
• Engage clients and candidates with professionalism, honesty, and clarity.
• Assess candidates beyond keywords by understanding role fit, motivation, communication style, career direction, and cultural alignment.
• Collaborate with other consultants and internal team members when roles require shared effort.
• Maintain accurate and timely updates in the ATS.
• Uphold high standards of ethics, confidentiality, data accuracy, and candidate care.
• Support ad-hoc recruitment initiatives or talent-mapping activities when required.

Requirements

• Minimum 2 to 3 years of 360 recruitment experience, preferably within technology, corporate functions, or professional services recruitment.
• CEI Certification in Singapore is mandatory.
• Strong sourcing, screening, assessment, and closing capabilities.
• Good understanding of candidate management and client stakeholder communication.
• Able to work independently with ownership and accountability.
• Comfortable recruiting for both active and passive candidates.
• Able to communicate clearly, professionally, and tactfully with clients and candidates.
• Comfortable using ATS platforms, LinkedIn, job boards, Microsoft Teams, Outlook, and other remote working tools.
• Prior experience recruiting for technology roles such as infrastructure, systems, DevOps, software engineering, AI, robotics, cybersecurity, or deep tech will be advantageous.

What You'll Get

• A fixed and transparent commission structure aligned to a flat-fee recruitment model.
• No commission cap.
• Fully remote freelance work arrangement.
• Access to active roles across technology and corporate functions.
• Opportunity to work on niche and emerging technology hiring projects, including HPC, robotics, deep tech, distributed systems, and AI-related roles.
• A collaborative recruitment environment that values professionalism, ethics, and long-term trust.
• A model that allows you to focus on quality recruitment work without salary-based fee bias.

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Technology Group
We experiment, design, and lead a 24×7 global business where we support core capabilities in asset management, trading, investment operations, and risk management. We deliver secure, reliable, and integrated solutions, and provide insights on new, and emerging technologies. 

What impact can you make in this role?

The Senior Vice President, Operational Service Delivery will lead global service delivery coordination across the Global Infrastructure Command Centre. The role is responsible for ensuring seamless operational execution across internal infrastructure teams, managed service providers (MSPs), and technology product teams.

This leader will act as the operational integrator across the infrastructure estate—ensuring reliable service delivery, disciplined operational governance, and predictable execution of operational change initiatives across data centres, networks, cloud platforms, end-user services, and cybersecurity product operations.

Operating within a highly regulated institutional environment, the role will ensure that operational delivery aligns with enterprise risk standards, service level commitments, and strategic transformation initiatives.

The position requires a leader capable of coordinating complex global delivery models, driving accountability across internal and vendor teams, and scaling operational maturity across multiple technology domains.

What will you do as SVP, Operational Service Delivery & Command Center Operations

Global Operational Service Delivery

• Lead operational service delivery governance across the global infrastructure estate, ensuring consistent execution and service reliability across:Data centre and compute infrastructureStorage and backup platformsDatabases, Data Platforms and Application PlatformsEnterprise networks and connectivityCloud infrastructure platformsEnd-user technology and collaboration servicesCybersecurity product operations

• Establish structured operational coordination between internal engineering teams, command centre operations, and managed service providers to ensure seamless service delivery.
• Drive accountability for operational performance against service level agreements, operational metrics, and service reliability targets.

Command Centre Operational Coordination

• Act as the primary operational delivery lead within the Global Command Centre.
• Ensure the command centre functions as the central hub for:Cross-platform operational coordinationIncident and operational response managementService restoration and recovery oversightOperational readiness and production stability
• Work closely with Major Incident Management and Site Reliability Engineering functions to ensure rapid issue triage, escalation management, and root cause remediation.

Managed Service Provider Governance

• Provide senior operational oversight for global MSP relationships supporting infrastructure operations.
• Key responsibilities include:Partner with internal stakeholders ( TG, VG, finance and risk teams)  to align MSP performance and delivery outcomes with organizational objectives.Lead day to day governance of MSP adherence to contractual service levels, operational performance targets and compliance obligations.Monitor service credits, contractual obligations and change requests to ensure accountability and cost efficiency in managed service arrangements.Serve as the key escalation point for operational issues, ensuring proactive communication, resolution ownership and adherence to escalation protocols.Driving continuous improvement initiatives with MSP to enhance service quality, automation and operational resilience.Partner with Service Management and Vendor Governance functions to improve operational outcomes and optimise vendor performance.

Operational Programme and Change Execution

• Oversee the execution of operational transformation initiatives impacting infrastructure operations.
• This includes:Operational readiness for new infrastructure capabilitiesProduction rollout coordinationOperational change governanceTransition of new platforms into steady-state operations
• Ensure new capabilities are operationally integrated into the command centre with clear support models, runbooks, monitoring coverage, and escalation pathways.

Operational Risk and Control Environment

• Ensure infrastructure operations adhere to enterprise risk, compliance, and resilience standards.
• Responsibilities include:Establishing strong operational controls across service delivery processesEnsuring operational resilience and recovery preparednessPartnering with cyber and risk teams on operational risk mitigationMaintaining operational audit readiness
• Promote disciplined operational processes aligned with enterprise IT service management frameworks.

Service Performance & Operational Analytics

• Drive transparency and accountability through robust operational metrics and reporting.
• Develop and maintain executive-level reporting across:Service availability and reliabilityIncident trends and root cause patternsMSP performance metricsOperational efficiency indicators
• Partner with data and analytics teams to develop dashboards that provide actionable insights into operational performance across the infrastructure estate.

Cross-Functional Leadership

• Collaborate closely with:Infrastructure engineering leadersCybersecurity product teamsService management and major incident management teamsSite reliability engineeringVendor governance functionsEnterprise architecture and transformation teamsApplication Development and Application Support Teams
• Act as a senior operational leader capable of aligning multiple teams to deliver reliable and resilient technology services globally.

What qualifications or skills should you possess in this role?

• 15+ years of experience in global technology infrastructure operations or service delivery leadership
• Proven leadership in large-scale infrastructure environments spanning multiple technology domains
• Experience managing operational delivery across managed service provider models
• Deep understanding of enterprise infrastructure operations including data centre, networks, cloud, and end-user services
• Experience operating within highly regulated financial institutions or comparable environments
• Leadership experience within a global command centre or network operations centre environment
• Experience implementing operational maturity frameworks such as ITIL or SRE-aligned operational models
• Exposure to large-scale infrastructure transformation initiatives
• Strong background in vendor governance and operational performance management

Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact. 

GIC is a Great Place to Work

At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection.  At the same time, we believe that flexibility allows us to do our best work and be our best selves.  Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise. This role will be in our Tampines Office. 

GIC is an equal opportunity employer 
As an employer, we passionately believe every individual brings with them unique diversity of thought and perspectives to meaningfully enrich perspectives of GIC teams to drive competitive performance. An inclusive environment yields exceptional contribution.

Learn more about our Technology Group here: 
https://gic.careers/group/technology-group/

To be considered for the role, please submit a formal application through the GIC Careers site at:

https://careers.gic.com.sg/job-invite/17065/

Responsibilities:

Operational Support & Reporting

·        Prepare project status reports, management reports, and dashboards for all scope areas (projects, operations, risk, vendor management).

·        Deliver ad hoc reports for urgent leadership decisions and audits, ensuring clarity, accuracy, and actionable insights.

·        Track operational metrics (e.g., SLAs, incident/defect rates, lifecycle KPIs) and provide insights for decision-making.

·        Maintain reporting cadences and data quality standards; automate recurring reports where feasible.

·        Support process standardization and governance across technology operations, including documentation, templates, and SOPs.

Audit & Risk Management

• Manage internal and external audits and reviews, including GRC updates, RFIs, and audit observations.
• Provide risk oversight and governance for technology domains.
• Lead audit readiness activities: evidence management, engagement coordination, remediation tracking, and closure.
• Monitor risks and track resolution of issues from breaches, incidents, reviews, and inspections; ensure timely updates and escalations.
• Maintain knowledge artifacts: playbooks, control catalogs, FAQs, and micro-learning content.
•  

Digital Workplace & Vendor Management

• Oversee TPRA, vendor management, BCM, annual KRCSA, and risk reduction initiatives.
• Manage technology asset lifecycle (hardware, software, licenses): refresh planning, obsolescence tracking, and decommissioning.
• Coordinate procurement operations and vendor/contract enablement: intake, sourcing, onboarding, renewals, and compliance.
• Partner with Vendor Management to track performance, SLAs, and contract obligations; support third-party risk assessments.

Technology Governance & Vulnerability Management

• Oversee vulnerability management, remediation, and ISRA renewals.
• Liaise with application domains on ORSA submissions, including obsolescence scope, budgeting, and delivery timelines.
• Act as liaison for Tech Obsolescence task force and provide reporting.
• Manage RTB Capex projects: budget tracking/approval, memo approvals, and escalation handling.

Key Deliverables

• Management reports and dashboards for leadership and governance (including ad hoc requests).
• Operational reporting with actionable insights.
• Governance dashboards and risk reduction plans.
• Compliance evidence (audit reports, remediation tracking, certification renewals).
• Security assessment reports and vulnerability test results.
• Lifecycle and obsolescence compliance validation.
• Procurement documentation and vendor performance tracking.

Requirements:

Core Skills & Competencies

·        Operational Reporting: KPI design, data quality, dashboarding, storytelling with data.

·        Risk & Controls: Control design/effectiveness, risk assessments, issue management.

·        Audit Readiness: Evidence management, walkthroughs, remediation tracking, stakeholder coordination.

·        Process Governance: SOP creation, standardization, continuous improvement.

·        Vendor & Asset Management: Lifecycle planning, procurement coordination, third-party risk awareness.

·        Stakeholder Management: Cross-functional orchestration, facilitation, conflict resolution.

·        Tools: Power BI, Excel (advanced), Jira, SharePoint/Confluence.

Education:

·        Bachelor’s degree in a relevant discipline (CS, IT, Info Systems, Cybersecurity, Engineering)

·        Preferred: Enhanced Credentials: Industry-recognized certifications such as CISA, CISM, CISSP, etc)

·        At least 8-12 years’ relevant experience preferably in a Finance Institution.

Essential:

Experience

8–12 years in technology operations, risk/governance, or PMO support roles within banking or large enterprise environments.

1. Operational Reporting & Data Analysis

·        3–5 years’ experience in preparing management reports, dashboards, and KPIs.

·        Strong ability to interpret complex operational data and present it in a clear, concise, and actionable format.

·        Experience with ad hoc reporting under tight timelines for senior leadership.

2. Risk & Audit Management

·        Hands-on experience in audit readiness, evidence management, and remediation tracking.

·        Familiarity with risk frameworks, issue management, and compliance processes.

·        Exposure to GRC tools and regulatory requirements in technology or banking environments.

·        CISSP or CISA certification preferred

3. Vendor & Procurement Management

·        Preferably with experience in vendor lifecycle management, including onboarding, renewals, and performance tracking.

·        Knowledge of procurement processes, contract compliance, and third-party risk assessments.

4. Technology Lifecycle & Governance

·        Understanding of technology asset lifecycle (hardware, software, licenses), refresh planning, and obsolescence tracking.

·        Experience supporting vulnerability management and compliance validation.

5. Tools & Technical Skills

·        Proficiency in Power BI, advanced Excel (pivot tables, macros), Jira, and SharePoint/Confluence.

·        Ability to automate recurring reports and maintain data quality standards.

6. Stakeholder Management

·        Experience working in cross-functional teams and managing multiple priorities.

·        Strong communication skills for presenting data to senior leadership.

Key Domain/ Technical Skills:

·        Proficiency in Power BI, advanced Excel (pivot tables, macros), Jira, and SharePoint/Confluence.

• Ability to automate recurring reports and maintain data quality standards

·        CISSP or CISA certification preferred

Freelance Technology Recruitment Consultant

Description Summary

Balyasny Asset Management (BAM) isa diversified global investment firm founded in 2001 by Dmitry Balyasny, Scott Schroeder, and Taylor O'Malley. With over $32 billion in assets undermanagement, BAM employs more than 2,000 people across 23 offices in the U.S. and Canada, Europe, the Middle East, and Asia. The firm’s investment teams span five strategies, including Equities Long/Short, Fixed Income & Macro, Commodities, Multi-Asset Arbitrage, and Systematic. Balyasny’s mission is to deliver to its investors absolute, uncorrelated returns in all market environments.

ROLE OVERVIEW

Are you a software engineer with a passion for technology and a knack for solving complex problems? Join our dynamic team in Singapore as an Engineer, where you'll play a pivotal role in designing, building, testing, deploying, and maintaining our critical trade management system. Our primary development is in Rust, and you'll also work with and support C#/.NET components where appropriate.

We are leveraging Rust to maximize throughput and reliability, minimize memory usage, and ultimately reduce compute and memory costs across our AWS environment (including serverless workloads). You'll work on distributed systems and high-volume processing, collaborating with talented engineers across the globe.

WHAT YOU'LL DO

• Innovate and Enhance: Design and build Rust-based, multithreaded, high-volume trade flow processing systems.

• Interoperate: Integrate with existing C#/.NET services and contribute to those codebases as needed.

• Performance & Cost: Profile and optimize latency, memory usage, and resource footprints to reduce AWS costs.

• Decision Making: Make independent decisions while effectively mitigating risks.

• Ownership Mentality: Take full ownership of all aspects of our trade management systems.

• Fast-Paced Environment: Thrive in a fast-paced setting, balancing second-line support with strategic development responsibilities.

• Global Collaboration: Work closely with engineers in the UK, Poland, New York, and Hong Kong to deliver robust solutions.

WHAT WE'RE LOOKING FOR

• Experience: 5+ years of hands-on experience in a formal enterprise-level development environment.

• Technical Skills:

o Strong expertise in Rust/ JAVA/ C# (async/await, concurrency, memory/ownership model, multi-threaded programming) and solid software design skills.

o Able to use C# and .NET Core to read, support, and contribute to .NET services where needed.

o Proven experience in building connected, service-oriented applications (e.g., REST/gRPC, microservices).

o 5+ years’ experience with enterprise messaging systems (e.g., Kafka, RabbitMQ, SQS/SNS).

o Experience with AWS, including serverless technologies (e.g., Lambda) and an understanding of how performance and memory optimizations translate to cost savings.

• Communication: Excellent verbal and written communication skills, with the ability to explain complex ideas clearly to various audiences.

• DevOps Knowledge: Experience with JIRA, Git, Jenkins, and Octopus Deploy.

PREFERRED EXPERIENCE AND SKILLS

• Agile Development: Familiarity with Agile software development methodologies and best practices.
• Test-Driven Development: Experience with behavior-driven and test-driven development approaches; exposure to Rust testing frameworks such as proptest or quickcheck would be advantageous.
• Full-Stack Development: Working knowledge of modern web and mobile development frameworks, including React.js and Angular.
• Financial Markets Knowledge: Understanding of the FIX protocol and Microsoft SQL Server, along with familiarity with U.S. and international equities, fixed income, and commodity markets.
• Post-Trade Lifecycle: Awareness of post-trade lifecycle processes and related operational workflows.

WHY JOIN US

• Meaningful Impact: Play a key role in building and enhancing critical systems that support our trading operations.
• Career Development: Broaden your exposure to the business and operational aspects of trading and post-trade processing.
• Collaborative Culture: Join a high-performing, supportive team that values innovation, partnership, and continuous improvement.
• Global Connectivity: Work closely with engineering colleagues across the UK, Poland, New York, and Hong Kong.

Step into a dynamic commercial role where healthcare innovation meets relationship-driven sales. This is an exciting opportunity to represent advanced medical aesthetic solutions, engage with healthcare professionals, and contribute to the growth of a fast-evolving industry.

With structured training and mentorship provided, this role is well-suited for individuals who are motivated to develop a career in sales, client engagement, and business development.

Role Overview

In this position, you will play a key role in driving product awareness and expanding business opportunities within the medical aesthetics space.

Your responsibilities include:

• Introducing and promoting medical aesthetic equipment and solutions to healthcare and industry stakeholders.
• Developing and nurturing long-term relationships with clients and business partners.
• Working closely with the marketing team to align sales initiatives with campaigns and promotional strategies.
• Supporting the execution of product-related activities such as launches, workshops, seminars, exhibitions, and live demonstrations.
• Engaging with customers to understand their needs and providing suitable product recommendations and solutions.
• Maintaining consistent follow-up with clients to ensure satisfaction and ongoing engagement.
• Identifying new market opportunities and contributing to overall business development efforts.
• Representing the organisation professionally at industry events and client meetings.

What You Bring

We welcome individuals who are motivated by growth, enjoy working with people, and are eager to build a career in a commercial healthcare environment.

You are likely to succeed if you:

• Hold a Diploma or Degree in any discipline.
• Communicate clearly and confidently, with strong interpersonal skills.
• Enjoy building rapport and maintaining professional relationships.
• Are driven, resilient, and comfortable working towards targets and outcomes.
• Demonstrate initiative, curiosity, and a willingness to learn.
• Work well in team settings while being able to manage responsibilities independently.
• Have shown commitment, discipline, or leadership through co-curricular, sporting, or group-based activities.
• Are interested in healthcare innovation, medical technology, or client-facing commercial roles.

Full training will be provided to support your development and success in the role.

If you're looking to build a meaningful career at the intersection of healthcare and sales, this is an excellent platform to grow.

Interested applicants are invited to submit their updated resume to careerwithus@recruitexpress.com.sg with the subject header "Medical Aesthetics Sales Consultant".

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

* Process minimum 5 - 6 years professional experience within a Design, Engineering or Construction (AEC) enivronment;
* Strong track records of hands-on BIM implementation on live project;
* Advanced expertise in primary BIM toold like Autodesk Revit, Navisworks, Construction Cloud and Civil 3D;

* In-depth understanding and execution of through a Common Data Experience (CDE);
* Good knowledge of international and local BIM standards (such as ISO 19650) to develop and implement BIM Execution Plan (BEP) and Employer's Information Requirements (EIR);
* Ability to establish and facilitate clash detection analysis to identify and resolve design and construction conflicts;
* Hand on experience to create 4D/5D simulation (scheduling and cost) and logistics plans;
* Routine auditing of project models to maintain accuracy, date quality and regulatory compliance;
* Able to act as the bridge between the design office, management and field construction personnel;
* Capable to manage tight frameworks' allocate resources efficiently and resolve implementation challenges when the arise;
* A proactive, patient approach to knowlege transfer and upskilling projects team members.

Responsibilities:

• Under minimal direction, formulate and define system scope and objectives based on both user needs and a good understanding of information technology, business processes, and industry requirements.
• Act as a liaison between client and technical solutions/ support groups, using advanced communication skills to elicit, document, analyze and validate client requirements.
• Apply extensive knowledge of the client's business and industry to develop requirements specifications.
• Document requirements and translate into proper system requirements specifications using high-maturity methods, processes and tools.
• Develop visualization, user experience and configuration elements of solution design.
• Execute and coordinate requirements management and change management processes.
• Develop and maintain internal and external relationships to support management of scope and expectations.
• Participate in proposals, feasibility studies, implementations, and new business development.
• Operates as a team member and as a team leader. Advise on methods to improve business processes.
• Consider the business implications of the application of technology to the current and future business environment.
• Develop and execute acceptance test plans and test cases.
• May lead the training of clients and peers.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. R23118506, Goh Li Min

Job Description & Requirements

• Responsible for Windows servers, AD, DHCP, DNS and GPO implementation and maintenance.
• Responsible for insuring the day-to-day operation, reliability, and integrity of the client’s environment. This includes the installation, maintenance, and management of all system related technologies such as VMware, backup, patch management, anti-virus rollout/support/monitoring.
• Perform cloud technology administration on platforms such as AWS, Azure, Office365, etc.
• The Engineer is responsible to assist in the development of company policies and procedures to support operations, security, and integrity.
• Responsible for performing system generation, tuning, configuration, upgrades, performance management, disaster recovery, network troubleshooting, end-user support and usage reporting as required.
• This position is responsible to work with all technology team member to insure proper design of system architecture.
• Analyses existing customer system infrastructure and identify potential enhancements to sustain and improve optimization and performance.
• Perform MS Windows 2008/2012/2016 and health checks.
• Create and maintain documentation, report generation/customization.
• Provides clear oral and written communication.
• Maintains high quality customer service to customers.

Requirements

• Diploma/Degree in Computer Science Engineering in relevant discipline.
• ITIL, MCSE/MCSA certification or equivalent preferred.
• Minimum 3 years’ experience in supporting and implementing IT infrastructure.
• Strong consultancy and interpersonal skills.
• Good technical/engineering/development practice.
• Hands-on system design and/or configuration experience with Microsoft Technologies, VMware, Backup Software and Cloud Technologies.
• Experience in VMware server virtualization and administration.
• Working knowledge of Microsoft Server OS Roles and Features is required.
• Well rounded technologist willing to learn and understand networking, middleware, storage, backup/restore, automation, system and security.
• Experience planning and developing support processes and adhering to best practices
• Ability to quickly comprehend the functions and capabilities of new technologies.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. R23118506, Goh Li Min

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.

As a Technology Support II team member in International Consumer Banking, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. You will respond to and manage high-impact incidents, ensuring timely resolution and transparent communication with stakeholders, while supporting the Problem Management lifecycle to minimize repeat incidents and enhance operational resilience.

Job Responsibilities

• Respond to incident escalations from squads, vendors, and business operations, taking ownership of the incident management process and driving it through to resolution.

• Assess and prioritize multiple incidents based on customer, business, regulatory, reputational, and financial impacts.

• Maintain authoritative incident timelines throughout the lifecycle of each major incident.

• Communicate incident status, resolution, and impacts clearly to internal and external stakeholders.

• Facilitate timely communications with customers using our communication tools.

• Support the Problem Management lifecycle by assisting with root cause analysis documentation and helping ensure corrective action plans progress to closure.

• Partner with engineering, SRE, operations, risk, compliance, and vendor teams to support long-term solutions.

• Support weekend coverage as part of a rotating shift-based schedule.

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree in computer science, Cybersecurity, Data Science, or related disciplines

• 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services.

• Experience managing incidents in high-availability, high-transaction environments.

• Strong real-time communication skills under pressure, including the ability to convey technical information clearly to diverse audiences.

• Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud.

• Ability to triage and manage multiple simultaneous incidents, prioritizing by impact.

• Familiarity with Information Technology Infrastructure Library (ITIL) framework practices, especially Incident, Problem, and Change Management.

• Ability to work methodically and calmly under pressure, collaborating to deliver optimal outcomes.

• Proficiency with collaboration and workflow tools such as Jira, Confluence, and customer communication tools.

• Working knowledge of IT Service Management platforms like ServiceNow.

Preferred Qualifications, Capabilities, and Skills

• Prior experience in Major Incident Management or Command Centre operations.

• Exposure to root cause analysis methodologies and evidence-based analysis.

• Strong analytical and critical thinking skills.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=55673e3df12b5a3d90ddaedb0ec42d2f

KPMG has a strong SAP Digital Transformation team in this region, and we are assisting several clients with End-to-End business transformation initiatives enabled by SAP solutions. Our practice is further expanding, and we are currently seeking a Senior SAP FICO Consultant + Solution Architect to join our team. You are responsible to be leading the design and implementation of SAP solutions to meet the client’s business needs. You will be expected to understand business requirements and translate them into technical solutions using SAP technologies. This position is based in Singapore.

Responsibilities:

• Lead the design and architecture of SAP solutions, ensuring alignment with business objectives
• Develop technical specifications and design documents for SAP projects, including customizations and integrations
• Lead and mentor SAP development teams, providing technical leadership and support throughout the project lifecycle
• Contribute to SAP solutioning in pre-sales and project phases
• Engage with customers for scoping and requirements
• Support proposal preparation, analyse customer needs, and independently manage client relationships
• Take charge of proposals, ensuring alignment with sales strategy
• Communicates effectively with stakeholders and team members
• Builds a close working relationship with clients to enhance the image of the KPMG

The ideal candidate should possess:

• Bachelor's degree from an accredited college or university is preferred
• Minimum of 12-15 years of SAP solution architect experience
• Experience in ECC to SAP S4 Hana migration
• Experience in leading BPR or Blueprint design – not just team lead role
• Deep functional domains knowledge in SAP FICO
• Functional experience in SAP FICO
• Proven track record of successfully leading SAP implementation or migration projects
• Ability to understand business processes from a customer perspective
• Self-motivated and have the ability to deliver results and meet timelines with minimal direct supervision
• Ability to effectively develop presentations and present ideas and proposals to all levels of management
• Excellent verbal/written communication, collaboration, analytical and presentation skills

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

KPMG is assisting several clients with End-to-End business transformation initiatives incorporating SAP Products. Our practice is further expanding, and we are currently seeking a SAP FICO Consultant to join our team.

Responsibilities:

• Designing and configuration of financial modules which includes
  FI - General Ledger (GL), Accounts Receivable (AR), Accounts Payable (AP), Banking, Tax, Asset Accounting (AA)
  CO - Costing, Internal Orders, Profit Center Accounting, Cost Center Accounting, Profitability Analysis, Project Systems (PS), Settlements, etc
• Conduct workshops for requirement gathering related to FICO, update business blueprint, Deliver test scripts for unit, Integration testing and UAT
• Preparation of functional specifications for the developers in view of business requirements and co-ordinating with development team for unit testing
• Handling functional testing, integration testing and User Acceptance Tests (UAT)
• Create documentations as defined in the deliverable lists, configuration documents, training documents, etc
• Conducting end-user training sessions
• Support cutover activities, go-live, post go-live support for the resolution of issues as per SLA
• Provides management with regular project updates, creates, and maintains trusting relationships, identifies, and manages project issues, identifies project risks early and assists by providing prudent and timely recommendations for risk response
• Partners with various functional and technical teams within the SAP program
• Communicates effectively with stakeholders and team members
• Reports on the status, issues, key activities, and any changes to the charter of the overall project
• Builds a close working relationship with clients to enhance the image of the KPMG

The ideal candidate should possess:

• Bachelor's degree from an accredited college or university is preferred
• Minimum of 1 year of relevant experience
• At least 1 full cycle implementation experience
• Excellent verbal/written communication, collaboration, analytical and presentation skills
• Self-motivated and have the ability to deliver results and meet timelines with minimal direct supervision
• Ability to effectively develop presentations and present ideas and proposals to all levels of management

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

·      Understands and translatesthe Entities and programmes (here after referring as RE) operational, tactical, and strategic needs for IT matters,and works closely with REs to plan for their IT needs. 

·      Plans, facilitates andexecutes continuous communication with REs, advising,sharing updates and obtaining feedback in areas such assecurity, policies and user experience, and works with the relevantITSS branches, to enhance awareness at the REs. 

·      Plans and operationalises processimprovement to engage and collaborate with REs on ITinitiatives, policy and compliance, IT related matters, ITbudget management and managing the RE’s IT needs. 

·      Performs the role of project managerin managing the implementation of IT solutions to complywith corporate directions, or to meet the RE’s business/ operationalrequirements independently. 

Roles and responsibilities 

IT Infrastructure: 

·      Basic understanding of networksetup. 

·      Be able to propose and setup ITsolutions to comply with corporate directions, like VirtualMachines, Data Storage system, SingAREN, etc. 

·      Be familiar with IT systems,platforms, and data centre operations to support corporate services. 

·      Be familiar with IT Servicedesk process and monitor tickets’ status. 

·      Be familiar with ITSS serviceoffering and translate to requirement needed by RE. 

·      Be familiar with IT policies andWhole of A*STAR system register. 

·      Help to ensure REs complywith all IT PSPG (Policies, Standards, Procedures andGuidelines), examples are IM8, A*STAR IT Policies, End-user Acceptable UsePolicies, etc.  

·      Effective Communication: Ensuretimely and intelligible responses to users. Act as a translation layer,explaining complex IT policies in simple terms to researchers and Researchinstitute management.

Explore New IT Technologies: 

·      To keep abreast with new ITTechnologies and strategies by attending courses, seminars andconferences. 

·      To conduct Proof-of-Conceptactivities with IT vendors and ITSS teams, to identify and exploitnew capabilities and features of emerging IT technologies,to assist in digitalization efforts of the REs to improvethe entities’ productivities and better use of resources.

Engagement Approach – Creating Value for Entities​: 

·      Develop deep domain knowledge ofthe REs. 

·      Ability to be proactive and adaptableto changes. 

·      Work closely with otherdivisions/entities to understand the different prioritiesand align the interest of REs to these priorities. 

·      Be a trusted partner and single pointof contact for REs IT needs. 

·      Sharing and adopting of new ITinitiative and drive cybersecurity awareness. 

·      Regular cadencewith REs management 

·      Bethe bridge between REs and ITSS functional team. 

·      Demonstrates high EQ in managingcomplex stakeholder relationships, balancing strict corporate compliance withthe flexibility required for users.

·      Service Orientation, StakeholderNegotiation, Crisis Management, and Urgency Prioritization.

Next Step: Ifinterested, you can click on “Apply here” or write an e-mail to dimple.jain@adecco.com with your updated resume.

Dimple Jain

EA LIcence No.91C2918

Personnel Registration No.  R22107270

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

APAC Network Services Internal Networks team is responsible for end-to-end engineering and deployment of network infrastructure services within Bank of America. In this role, you will design, implement, and support enterprise grade network infrastructure across routing, switching, wireless, and remote access technologies. You will play a key part in ensuring secure, scalable, and high-performance connectivity across our global environment.

Responsibilities:

• Responsible for hands-on implementation, engineering, and deployment of new services into production.

• Work with support teams, lines of business and 3rd parties that BofA connect to build end-to-end solutions that balance business, security, availability, and resiliency requirements.

• Eliciting, analyzing, and documenting technical application and service requirements.

• Maintain designs patterns and provide feedback into architectural standards.

• Active participation in the change management process.

• Manage stakeholder requirements across projects and ad-hoc consulting.

• 3rd level escalation for troubleshooting issues on the production network.

• Identifying and managing the mitigation of risks within the environment.

• Ensuring documentation is updated to reflect new additions to or modifications in the environment and handed into Operations successfully.

• Collaborate with global engineering domain leads and operations teams from service design through operations transition process for new services.

Skills:

• 10 years with hands-on experience in Network Engineering & Deployment team preferably in the banking and finance industry.

• Strong knowledge of networking communication principles, network standards, and network security practices.

• Strong understanding of DMZ architecture principles, segmentation, and security zoning (Internal, External, Enclave etc)

• Strong knowledge of routing protocols (BGP, OSPF, EIGRP, ISIS) and WAN technologies (MPLS/VPLS)

• Experience in engineering and deployment of network solutions including Routing and Switching (Cisco/Arista) and secure connectivity: VPNs, tunneling (IPSec, SSL/TLS, GRE, MACsec)

• Ability to design and validate secure network flows across DMZ zones, NAT, and DMZ ingress/egress patterns

• Experience in vulnerability remediation and risk mitigation in DMZ environments

• Experience in network analytics through packet capture (Sniffer) analysis and end system diagnostics (Netscout).

• Expertise in creating Application and network diagrams including all pertinent flows and decisions.

• Capability to summarize complex issues into executive summaries.

• Ability to motivate and drive execution, with performance driven with the necessary intensity and optimism to succeed and deliver.

• Possesses strong analytical skills and root cause investigation techniques with a desire to expand horizon to next-gen products, applications, and technology.

• Familiar with product deployments within a global banking environment.

• Willing to work some irregular hours based on the needs of global operating model and the location of clients.

• Communicate with business partners at an enterprise level, interfacing with internal business representatives and information security partners.

• Strong analytical skills with ability to identify gaps, challenge others with positive intent, and drive debate towards identification and remediation of underlying risks.

• Knowledge of regulatory risk management in Technology and Information Security domains preferred.

• ITIL processes knowledge: Change Management, Incident Management, Request Management, and Problem Management

• Maintain designs patterns and provide feedback into architectural standards.

• Active participation in the change management process

Desired Skills:

• Subject matter experts in Network Services technologies and provide leadership and strategic/tactical direction related to the successful deployment network projects.

• Eliciting, analyzing and documenting technical application and service requirements.

• Understanding in Automation (Python, Ansible, YAML, REST API, XML and JSON).

• Manage stakeholder requirements across projects and ad-hoc consulting.

• Working experience of Agile techniques and use of Jira

• Working Knowledge of Market Data delivery networks using both TCP and UDP multicast with an ability to comprehensively troubleshoot through these networks

Job Purposes:
The primary objective of this role is to drive and accelerate profitable growth for KBC’s technology business across assigned countries and clients in the APAC region by consistently achieving or exceeding annual business targets.

The Sales Executive will play a critical role in advancing digital transformation and decarbonization efforts within the process industries by promoting and selling KBC’s advanced solutions –including simulation, cloud-based technologies and consulting services.

Serving as the key client interface for assigned clients in the APAC market, this role is responsible for aligning client needs with KBC's value proposition, managing sales pipelines, and delivering tailored solutions that meet clients’ business and operational objectives.

Responsibilities:
Key Account Management - Manage and develop important customer relationships with guidance from senior colleagues, and/or manage an account team delivering day-to-day support. Customers are likely to include mid-tier companies, multinational corporations, and the like.

Customer Relationship Management / Account Management - Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decisionmakers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.

Customer Needs Clarification - Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation.

Sell Customer Propositions - Use personal expertise to identify the complex standard products and/or services offered by the organization that meet the customer's needs, together with quantities and product configurations. Present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g. price reduction) that gain the customer's agreement.

Promoting Customer Focus - Collaborate internally and work as the customer champion in cross-functional teams to build strong external customer relationships.

Customer Relationship Development / Prospecting - Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.

Customer Relationship Management (CRM) Data - Enter customer information that has been gathered through research and/or through direct customer contact into the CRM system, to ensure that the organization has quality data to enable effective customer retention and business development activities.

Sales Opportunities Creation - Develop a personal network within the sales territory and represent the organization at tradeshows and other events to identify sales opportunities, promote the organization, and enhance its reputation.

Operational Compliance - Maintain and renew a deep knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards.

Personal Capability Building - Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Position Requirements

Behavioral Competencies:

• Customer Focus - Builds strong customer relationships and delivers customer-centric solutions. For example, digs deeply into customer feedback and drives the innovations that can enable the organization to better meet customers' future needs. Frequently adjusts approach to ensure customer needs are met and to improve service.
• Business Insight - Applies knowledge of business and the marketplace to advance the organization's goals. For example, clearly understands how own activities relate to critical business drivers. Monitors business news and market changes for impact on the business or on own expertise area; uses this to shape decisions.
• Manages Complexity - Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
• Collaborates - Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.

Skills:

• Manages Buyer Indifference - Works at an advanced level to acknowledge a client's indifference before continuing the sales call and asks questions to understand the circumstances surrounding the indifference. Typically works independently and provides guidance. Acknolwedges indifference, Probes for relevance to proceed, Probes to understand indifference, Identifies new needs or opportunities.
• Manages Resistance - Works at an advanced level to identify, address, and navigate opposition or reluctance effectively, fostering a collaborative environment and facilitating positive outcomes in the face of resistance. Typically works independently and provides guidance. Responds to client concerns, Seeks understanding before responding, Addresses objections, Follows up after resolution.
• Understands Customer Needs - Works at an advanced level to articulate customer needs in the customer's business language and business context. Typically works independently and provides guidance. Understands customer context, Uncovers customer Key Performance Indicators, Articulates customer objectives, Adds value to partnerships.
• Understands Issues/Motivations - Works at an advanced level to comprehensively grasp and analyze the underlying problems or motivations in a given context, enabling informed decision-making and effective solutions. Typically works independently and provides guidance. Adapts to changing goals/objectives, Maintains focus on win-win goal, Identifies key interests, Recognizes key negotiation points, Shares goals and recognizes value.
• Verbal Communication - Works at an advanced level to express ideas, request actions, formulate plans, & policies by means of clear and effective verbal communications. Typically works independently and provides guidance.
• Customer-Focused Approach - Works with full competence to orient the organization around delivering to the key needs of customers. Typically works without supervision and may provide technical guidance. Keeps customer at center of sale, Collaborates with customers, Elevates partner insights, Uses common terminology.
• Initiates Compelling Sales Conversations - Works with full competence to propose a mutually agreed-upon agenda to start sales conversations that offer value to the client. Typically works without supervision and may provide technical guidance. Provides context for conversations, Proposes mutually valuable agenda, Leverages pre-call prep for partnerships, Confirms client understanding, Leverages pre-call prep, Adds value through perspective.
• Knows the Buying Influences - Works with full competence to accurately identify and understand the key buying influences pertaining to an opportunity. Typically works without supervision and may provide technical guidance. Identifies all buyers and their level of influence, Assesses each buyer's sense of urgency and readiness, Seeks to understand each buyer's desired business results and concerns, Assesses buyer feelings about the proposed solution, Secures a coach within the buyer organization to facilitate introductions and access, Leverages a strategic coach to support the partner relationship.
• Understands Buying Influencer Needs - Works with full competence to quickly and accurately define the needs of the key buying influencers. Typically works without supervision and may provide technical guidance. Seeks to understand buyer needs, Determines the root of buyer needs, Uncovers buyer's goals, Seeks buyer need priorities, Assesses channel relationship needs and expectations.
• Maintains the Relationship - Works at an advanced level to cultivate and sustain positive interpersonal connections, fostering trust, collaboration, and effective communication to support enduring professional relationships. Typically works independently and provides guidance. Monitors client value perception, Communicates successes and challenges, Makes measurable contributions.
• Navigates Customer Challenges - Works at an advanced level to navigate conversations in which the customer is frustrated or unhappy with the organization. Typically works independently and provides guidance. Listens nondefensively to angry/upset customers, Defuses customer tension, Explains and addresses customer issues, Offers appropriate goodwill gestures, Keeps promises made to the customer, Prepares for commonly encountered customer challenges, Assists multiple customers simultaneously.
• Strengthens Customer Connections - Works at an advanced level to connect with customers to strengthen the relationship, meeting personal needs through positive customer experiences. Typically works independently and provides guidance. Connects on a personal level, Demonstrates a willingness to help customers, Chooses customer-focused words and phrases, Acknowledges what the customer says, Affirms the customer's choices, Appreciates what the customer does, Assures the customer of the organization's commitment, Transitions a customer to another service provider, Avoids technical or industry-specific jargon.
• Builds Rapport - Works with full competence to quickly and effectively establish trust within the buying centers in the client's organization. Typically works without supervision and may provide technical guidance. Shows interest in buyer needs, Shows empathy with buyer's circumstances, Respects the client's time, Incorporates client's point of view, Provides relevant context, Confirms understanding, Reinforces professional capability.
• In-Depth Questioning - Works with full competence to probe and explore complex subjects thoroughly, extracting comprehensive information through insightful questioning to enhance understanding and decision-making processes. Typically works without supervision and may provide technical guidance. Seeks to understand the client's situation, Explores client problems and solutions, Differentiates between complaining and a desire for action.
• Questions Strategically - Works with full competence to employ purposeful and insightful questioning techniques to gather targeted information, promote critical thinking, and guide decision-making processes strategically. Typically works without supervision and may provide technical guidance. Probes to uncover dissatisfaction, Raises awareness of the client's problem, Probes to uncover and develop needs, Seeks alignment between needs and solutions.
• Account/Client Management - Works at an advanced level to manage clients and accounts to the mutual benefit of the account client and own organization. Typically works independently and provides guidance.
• Expands the Service - Works at an advanced level to grow the value of the account through cross-sell and up-sell opportunities. Typically works independently and provides guidance. Prioritizes time effectively, Develops a long-term strategy, Identifies cross-sell/ up-sell business opportunities, Communicates product/service advances, Improves channel management.
• Planning and Organizing - Works at an advanced level to plan, organize, prioritize and oversee activities to efficiently meet objectives. Typically works independently and provides guidance.
• Strategic Planning and Analysis - Works at an advanced level to collaborate with clients to prioritize business objectives and challenges through thoughtful analysis of their business context. Typically works independently and provides guidance. Knows key client issues, Identifies issues affecting the sale, Mitigates uncertainties and roadblocks, Identifies client-specific differentiators, Connects solutions to client objectives, Understands the sales stages, Supports partnership goals, Positions partnerships for long-term relationship.
• Understands the Buying Process - Works at an advanced level to effectively align the client’s sales process with the organization’s sales process, incorporating key influencers and sales team members when appropriate. Typically works independently and provides guidance. Understands customer processes, Manages customer/org team alignment, Manages customer/org process alignment, Determines partnership market perception.

Education:

• Bachelor's Degree or Equivalent Level in a related Engineering or Science Discipline. Chemical Engineering degree preferred.
• Technical experience is essential.

Experience:

• Proven sales success selling industrial software, ideally related to process simulation, energy management, and digitalization.
• Understanding of sales processes, and opportunity management, is essential.
• Experience in working in a client-facing role and proactively managing client relationships.
• Proven ability to develop new and grow existing relationships at the senior / executive level.
• Experience of working within APAC region, including knowledge of cultural, economic, and legal differences across the region.
• Ability to translate a target company’s vision and translate it into a journey for both the Client and internal colleagues.
• Proven ability to work with internal teams, to craft compelling solutions to customer needs, both technical and commercial.
• Commercially aware with the ability to understand how individual and team activity impacts the bottom line
• Proven ability to craft high quality business prose and supporting materials in PowerPoint.
• Consummate presenter, able to operate both at the Executive level, and further down an organization.
• Natural self-starter with extensive business contacts.
• Proactive and networked self-starter with an entrepreneurial mindset.
• Excellent interpersonal skills is a pre-requisite.
• Technical experience is essential.