Total 4,310 job vacancies in Singapore

·       Ensure highest standard of service delivery to tenants/ customer/ visitors.

·       Handle first level enquires, through incoming calls, email or walk in

·       Understand tenants/ customers/ visitors need and provide quick, accurate and satisfactory answer to their queries and concerns.

·       Gather tenants, customers feedback and sentiments and escalate to the relevant parties for further actions

·       Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with tenants / customers

·       Ensure smooth visitors registration.

·       Assist and provides support for tenant events activities in the aspects of registration to ensure events organised by tenants within the building premises run smoothly.

·       Manage car park application include promoting season parking

·       Coordinating with relevant parties on tenant directory, digital panel, website and TV screen

·       Maintains and improves service level quality by adhering to standards and guidelines.

·       Attend to urgent cases referred by Building Manager.

Requirements:

·       GEC “O” or “N” levels/ Diploma in any discipline

·       2 years of relevant experience in call centre, banking and front of house customer service roles

·       Possess a positive mindset with a CAN-DO attitude and passion to deliver quality customer service

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to Franzizca.mah@peopleprofilers.com (Whatsapp +65 9616 9135)

People Profilers Pte Ltd

• 20 Cecil Street, #08-09, Plus Building, Singapore 049705

• EA Licence Number: 02C4944

• EA Registration Number: R22109328

• EA Personnel: Franzizca Mah

1. Office & Document Management

• Manage and organize office files, records, and correspondence.
• Prepare letters, invoices, purchase orders, and reports.
• Maintain filing systems (digital and physical).

2. Customer & Internal Communication

• Answer phone calls, emails, and general inquiries.
• Provide administrative support to management and other departments.

3. Support for Management

• Coordinate internal communication with teams.
• Assist management with daily administrative tasks.
  
  - Skills Required
• Strong organizational and multitasking abilities
• Excellent communication (verbal & written)
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Attention to detail and accuracy
• Good teamwork and interpersonal skills
  
• Chinese-speaking candidates preferred.

We are looking for an experienced Customer ServiceManager to provide excellent customer service and to promote this ideathroughout the organization. The goal is to keep the department running in anefficient and profitable manner, to increase customer satisfaction, loyalty andretention and to meet their expectations.

Responsibilities:

·       Improve customer service experience, create engaged customers andfacilitate organic growth

·       Take ownership of customers issues and follow problems through toresolution

·       Set a clear mission and deploy strategies focused towards that mission

·       Develop service procedures, policies and standards

·       Keep accurate records and document customer service actions anddiscussions

·       Analyze statistics and compile accurate reports

·       Recruit, mentor and develop customer service agents and nurture anenvironment where they can excel through encouragement and empowerment

·       Keep ahead of industry’s developments and apply best practices to areasof improvement

·       Control resources and utilize assets to achieve qualitative andquantitative targets

·       Adhere to and manage the approved budget

·       Maintain an orderly workflow according to priorities

Qualifications:

·      Proven experience in a customer service position.

·      Proficiency in Microsoft Office and customerservice software.

·      Excellent knowledge of management methods andtechniques.

·       Excellent leadership and interpersonal skills.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (20% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Responsibilities:

• Conduct administrative and operational tasks.
• Work towards company target as a team and maximise student retention.
• Delivery professional and high-quality service experience.
• Identify customers’ needs and maintaining a continuous high level of customer service delivery and satisfaction.
• Ensure proper check-in management is practiced at the centre.
• Assist with crowd management during peak period.
• Work closely with the Sales enrolment team and provide regular feedbacks and insights to achieve greater customer intimacy.
• Proactively attend to customers’ feedback and challenges in a professional manner.
• Key member of the customer support function in establishing continuous improvement of processes to promote customer satisfaction.
• Drive efforts to improve operational processes and systems.
• Perform any other duties and responsibilities as and when assigned by Management.

Requirements:

• Required to work on both weekend
• Must also be able to liaise & effectively communicate with Mandarin speaking students / parents
• At least 2 to 3 years of working experience in operations and customer service
• Excellent command of spoken and written English
• Good communication and interpersonal skills
• Highly motivated and positive-minded
• Able to work in a fast-paced environment
• Prior experience in the private education industry would be an added advantage

• Multinational Organisation
• Up to $3,100 (Basic Salary) + $150 (Transport Allowance) + $400 (Allowance) + AWS + VB
• High Annum Salary Package
• Nearest MRT: Ubi / Tai Seng
  

Job Description:

• Carry out machine installation
• Carry out preventive maintenance and implementation of machine improvement
• Handle machine related issues and troubleshooting
• Conduct Training for Customers

Requirements:

• Minimum Diploma in Mechanical, Electronic or any other engineering disciplines
• Candidates with no prior experiences are welcomed to apply
• 2 years relevant working experience within Semiconductor industries preferred
• Proficient in MS office
• Willing to work shift work (will be rotational, 5 days work week)



We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Khoo Tiffany

EA Registration No: R22107626

Pasona Singapore Pte. Ltd.

EA License No: 90C4069

Job Overview

We are looking for dedicated and service-oriented individuals to join our team as Customer Service Receptionists. You will be the first point of contact for visitors and patients at a Community Hospital environment, ensuring a polite and welcoming experience.

Locations

• Bedok South

• Simei

Key Responsibilities

• Greet and assist visitors, patients, and staff in a professional and friendly manner.

• Manage the reception counter, including call handling and appointment scheduling.

• Provide clear directions and information regarding hospital services and facilities.

• Perform basic administrative tasks and maintain an organised front-desk area.

• Ensure compliance with hospital safety and security protocols.

Requirements

• Minimum 2 years' experience in customer service, hospitality, or healthcare administration.

• Availability to work on a shift basis (Day Shift or Night Shift). (12 hours)

• Willingness to work at hospital locations (Bedok South or Simei).

Details:

1 Year Contract
Up to $2,700
10am – 7pm (Rostered 4 weekdays and 1 weekend)
Central

Duties:

• Respond promptly and professionally to customer's enquiries via emails, hotline and in-person
• Assist in resolving customer complaints and issues to ensure satisfaction.

Requirements:

• Proven experience in a customer service role, preferably in email support.
• Excellent written communication skills with a focus on clarity and professionalism.
• Strong problem-solving skills and ability to handle difficult situations.
• Familiarity with customer service software and tools is an advantage.

Interested applicants, please click Apply Now

Chow Zi Qing
R2199258
Revup Proservices Pte Ltd
EA.24C2366

Job Summary

This role supports the manager in ensuring smooth day-to-day operations for the HNW business, delivering department KPIs, and maintaining full compliance with regulatory requirements and internal guidelines. It also drives continuous improvement through a customer-centric approach to enhance service quality, operational efficiency, and customer/intermediary satisfaction.

Responsibilities

• Execute key operational outcomes for HNW customers to ensure customer, intermediary, and regulatory expectations are met.
• Perform daily policy alterations, review financial transactions, and seek management approval.
• Manage inquiries and feedback from various service channels, and conduct investigations into regulatory complaints.
• Participate in projects, including but not limited to back-book reviews, audits, and data cleanup.
• Monitor, analyze and report performance data (e.g., turnaround time, quality assurance, exceptional cases)to identify root causes, surface trends and drive actionable improvements.
• Maintain collaborative relationships with cross-functional stakeholders to enhance engagement with intermediaries as well as end customers.
• Demonstrate strong ownership and commitment to deliverables; proactively identify team challenges, build capability, and develop potential talents.
• Perform any other project or work as assigned.

Requirements

• University Graduate or above.
• Ability to read and review Chinese-language documents and handle any verbal queries in Chinese
• At least 5 years' working experience in customer service, policy administration or related discipline.
• Sound knowledge of life insurance products.
• Strong understanding of CDD,AML and risk control is advantageous.
• ALMI & ACS would be an advantage.
• Proficiency in MS Office applications including Copilot, PowerPoint, Outlook, Word and advanced Excel(e.g., PivotTables, Power Query); experience with reporting/dashboard tools(e.g., Power BI) is a plus.
• Strong level of learning agility with “can-do” attitude.
• Ability to multitask, prioritize and manage time well on tight deadlines.
• Customer-centric mindset with the maturity to serve HNW customers and intermediaries with professionalism, empathy and attention to detail.
• Strong reporting, data analysis and storytelling skills to translate metrics into clear insights and recommendations.
• Strong problem-solving and effective communication skills for case resolution.
• Skilled in motivating and coaching others.
• Ability to develop collaborative relationships across all levels of peers, as well as externally.

We offer attractive remuneration package including performance bonus, 5-day work week, fringe benefits (medical, dental, life insurance) and good career prospect to the right candidate.

Interested candidates are invited to submit the application with detailed resume stating educational background, working experience, current and expected salaries and contact number.

Your application will be treated in strict confidence. Only shortlisted candidates will be notified.

Personal data collected will be used for recruitment purposes.

Personal data of unsuccessful applicants may be retained up to two years only.

Why Join Us?

• 44-hour work week, 5 days
• In-house staff canteen with meals provided
• Convenient location, just a short walk from Tuas Link MRT
• Exclusive staff discounts
• Access to a fully equipped in-house gym
• Immediate hiring, start work right away!

Job Responsibilities

• Prepare sales orders, delivery orders, invoices and other necessary documents
• Attend to customers queries with prompt and professional service
• Ensure timely execution of customers’ orders
• Communicate with customers via various channels.
• Liaise with internal departments and/or third parties to process order requests from customers.
• Maintain good relationships with customers by providing excellent sales support and accurate product information.
• Handle and resolve customers feedback issues.
• Any ad-hoc duties as assigned by Manager.

Job Requirements

• Diploma in any relevant discipline
• At least one year of experience in customer service is preferred
• Customer-oriented with positive attitude and pleasant personality
• Excellent interpersonal, communication, problem solving and phone/email etiquette skills
• Can work independently in a fast-paced environment with minimum supervision

Key Responsibilities

• Act as the main point of contact for customers on airfreight inquiries

• Coordinate closely with customers on shipment requirements and updates

• Prepare and provide accurate quotations based on customer requests

• Follow up on quotations and support conversion to confirmed bookings

• Liaise with internal teams (operations, warehouse, accounts) for smooth execution

• Assist SOE in handling daily sales support and customer servicing tasks

• Monitor and update customers on shipment status when required

• Maintain proper records of quotations and customer communications

• Support ad-hoc duties assigned by SOE

Requirements

• Minimum 1–2 years experience in logistics / freight forwarding preferred

• Basic knowledge of airfreight processes and terminology

• Good communication and customer handling skills

• Able to multitask and work in a fast-paced environment

• Proficient in MS Office (Excel, Outlook, etc.)

• Positive attitude and willingness to learn

Working Hours:

Mon to Fri 9am-6pm

Sat 9am - 1pm ( alternate sat after probation )

JOB DESCRIPTION

Job Title:Financial Accounting（internal）and Admin

Occupation: Accounting office and Admin
Job Description& Requirements

1.Financial - Maintain and manage the full set accounts ofcompanies of ERI，including-

1.2  Prepare month-endclosing such as AP, AL, GL. Annual financialreport,

1.2 Quarterly GST reparation& submission for ESS & EAS, andannual tax filing.

1.3 Monitor suppliers' invoicesand ensure paymentsare up-to-date andmaintain proper documentation and filing systemsfor financial records andtransactions.

1.4 Invoicing statistics and bank transaction in& out inspection,intercompany transactions and bank reconciliation.

2.Admin- General administrative work，including-

2.1 Office works, Letters & couriers receiving and sending, otherofficejob like scanning, data entry, office rental management, liaise withthemanagement office and landlord.

2.3 Check and verifyemployee claims for disbursement

2.2 Prepare, calculate CPF & payroll(including commission) of staffs.

2.3 Maintenance of the HR document, recruitment, staff files. Meeting,event arrangement. Visitor reception & registration. Attendancesheet andleaves records updated.

2.4 Work pass (EP & DP/SP/WP) application and renew for staffsif any.

3.   Other jobs- arranged and authorized bythe General Manager

• Provide professional, accurate and prompt response to participants (Ptcp) or members of the public (MoP) on their enquiries, technical assistance via voice calls, emails, live chats, etc.

• Understand the needs of Ptcp/MoP and provide timely and accurate information/assistance.

• Coordinate and liaise with relevant stakeholders to ensure issues/queries are followed up and resolved.

• Enter details of all the interactions accurately in the designated interaction management system.

• Maintain good soft skills throughout their interactions with Ptcp or MoP.

• Follow up on cases that have been forwarded to POCs/external stake holders and ensure that resolution is being provided to MoP.

Requirements

- Good communication skills in English

- Proficiency in other languages/dialects may be required depending on programme requirements

- Proficient in Microsoft Office applications

- Ability to handle difficult interactions in a professional manner

- Experience with appointment bookings and handling web-based chat or messaging platforms

- Possess Higher NITEC / Diploma / Degree

- At least 2 years of relevant working experience in contact centre, customer support and customer service functions

Job Description

As a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery.

Key Responsibilities

• Respond promptly to customer enquiries via chat, email, and phone
• Assist customers with order tracking, product enquiries, and aftersales support
• Coordinate with logistics and internal teams to resolve delivery or stock issues
• Handle return/exchange requests and follow up with customers professionally
• Update customers on order statuses and ensure timely resolution of issues
• Maintain service quality and support platform ratings (e.g. Shopee, Lazada, website)

Requirements

• Entry-level candidates are welcome; training provided
• Strong communication and problem-solving skills
• Customer-first mindset and a calm, professional attitude
• Able to multi-task in a fast-paced, e-commerce environment

Why Join Us?

Friendly and supportive team culture

Opportunities to grow within a fast-moving e-commerce company

Apply now and help us deliver better online shopping experiences at JIJI!

Job Description

• Responsible for the smooth and efficient handling of all student enrolments and registration processes.
• Managing school fee collections and ensuring accurate financial records.
• Handling and following up on all customer inquiries via various communication channels to ensure satisfaction.
• Assisting in the daily operations of the school to maintain a high standard of service.
• Maintaining a patient and professional demeanor when interacting with children and parents.
• Collaborating with the supervisor on shift rotations and operational requirements.
• Ensuring the reception and front-of-house area reflects the professional standards and appearance of the school.

Requirements

• Minimum GCE ‘O’ Level / ITE qualification or above.
• Customer service-oriented with the ability to manage children effectively.
• Must be bilingual with the ability to communicate in Mandarin to assist Mandarin-speaking parents/customers.
• Flexibility to work a 5-day work week, including weekday evenings, weekends, and public holidays.

To submit your application, please apply online, email us at apply@rn-care.com or call +65 6220 0847 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

We are not just hiring a manager. We are looking for an operations architect and a trust builder; someone who can design a seamless, high-stakes support ecosystem from the ground up.

As Customer Service & Operations Lead, you will be the backbone of KGI’s next generation trading ecosystem. In the world of high velocity futures, every second counts. You’ll be responsible for ensuring that as we scale, our traders experience the agility of a fintech with the rock-solid reliability of a premier financial institution. This is a rare 0 to 1 opportunity to define what elite support looks like for the modern traders.

Why This Role Matters

You are the bridge between world-class technology and local trust. Your mission is to turn our promise of Institutional Trust and High-Velocity Tech into a lived reality.  You will:

• Build the operational framework for a flagship regional futures trading platform.
• Design a concierge-level onboarding experience for thousands of ambitious traders, the Next Level is Futures.
• Lead a team that serves as the frontline of our brand’s credibility and precision.

What you will do

• Operations Architecture: Design and implement end-to-end client onboarding and KYC flows for key Asian markets such as SG, HK, SEA.
• Service Strategy: Own the customer support tech stack (CRM, Live Chat, Ticketing) and author the playbook for a high touch service model.      
• Risk & Compliance: Partner with the Risk and Legal teams to ensure all operations meet MAS standards while maintaining a tech-first speed.
• Product Mastery: Become the internal expert on our client portal and CRM, assisting the trader’s journey, ensuring every critical touchpoint such as onboarding, funding, and withdrawals, is handled with institutional precision.

Who You Are

• 5+ Years Experience in brokerage operations, customer success, or fintech support.
• The Troubleshooter: You thrive in high-stakes environments and remain calm during periods of intense market volatility.   
• Process-Driven: You don't just solve problems. You implement processes that prevent them from reoccurring.
• Subject Matter Expertise: You speak the language of the markets. You understand the mechanics of Futures.

• Handle customer service hotline and provide first level of support
• Handling telephone calls, screening and directing calls
• Provide quality customer service to customers over phone or email
• Co-ordinate with internal staff and ensure closure of all customer service calls/complaints.
• Resolve customer queries efficiently and escalate problems/issues promptly
• Other ad-hoc duties as assigned

Requirements

• Minimum GCE ‘N’/‘O’ Level
• 1 to 2 year(s) relevant experience in customer service or retail
• Strong analytical, good problem solving and decision making abilities.
• Proficient in MS Office (Excel & Word)
• Ability to work independently with minimum supervision
• Customer-oriented with good interpersonal and communication skill

Location : Geylang Bahru
Working Hours : 8am-5pm, 5/6 work days alternate rotation weekly, including weekends (open to work 9.30am-6.30pm)
Salary Range : Basic Up to $3,000 per month + VB + On Duty Incentive

Responsibilities

• Attend to incoming phone calls and respond to basic customer enquiries
• Record customer details and pass information to the Sales Team for follow-up
• Perform accurate data entry and maintain proper records
• Take turns holding the company duty phone; successful conversions will receive incentives
• Provide respectful and professional service in all interactions

Requirements

• Prior customer service or call-handling experience preferred
• Able to handle sensitive conversations with empathy and professionalism
• Comfortable working in the funeral services industry (no physical handling of deceased required)

Email resume to chiewjie@recruitlync.com
Good Luck! Only shortlisted candidates would be notified.
Recruit Lync Pte Ltd 22C1000
Lim Chiew Jie R25157870

• Handle customer service hotline and provide first level of support
• Handling telephone calls, screening and directing calls
• Provide quality customer service to customers over phone or email
• Co-ordinate with internal staff and ensure closure of all customer service calls/complaints.
• Resolve customer queries efficiently and escalate problems/issues promptly
• Other ad-hoc duties as assigned

Requirements

• Minimum GCE ‘N’/‘O’ Level
• 1 to 2 year(s) relevant experience in customer service or retail
• Strong analytical, good problem solving and decision making abilities.
• Proficient in MS Office (Excel & Word)
• Ability to work independently with minimum supervision
• Customer-oriented with good interpersonal and communication skill

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilitiesTo assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location (Toa Payoh Safra)

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (20% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (20% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Job Description:

• Serve as the primary liaison between the company and assigned clients, ensuring timely and effective communication.
• Prepare account reports, track performance metrics, and provide feedback to management on client needs and trends.
• Assist in developing proposals, quotations, and presentations for client meetings.
• Handle complaints or service issues professionally, ensuring quick and satisfactory resolution.
• Maintain accurate client records and ensure compliance with company policies and procedures.
• Other ad-hoc duties as assigned by Manager

Requirements:

• Degree in Accountancy, ACCA, CA or equivalent professional qualification
• Proficient in MS Office applications
• Able to work independently with minimum supervision

Salary will commensurate with experience. Interested candidates, please email your resume to angie@jordans.com.sg for an interview appointment.

Only shortlisted candidates will be notified for interview.

Responsibilities:

• Responsible for technical and administrative support activities including installation, testing, repair, modifications, preventative maintenance, troubleshooting, client product training, etc.
• Ensure timely, professional and service oriented response to service calls.
• Represents the company in customer care role, hence responsible for customer's satisfaction with communication and service work quality.
• Undertake transportation of (desktop) machines to & from site when required.

Requirements:

• Diploma/ ITE in Electronics/ Mechanical/Electrical engineering, IT, Computer Science or relevant field
• Good time management and inter personal skills
• Able to work independently as well as within a team
• Possess class 3 driving license with/without own transport.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Reeve Lim Kok Kiong
Recruit Fast Pte. Ltd. (EA License: 23C1828) 
EA Personnel: R1330005
Email: reeve@recruitfast.sg 
Website: www.recruitfast.sg

Industry: Beauty Salon

Your primary responsibilities include (but not limited to):

*Welcome and greet customer.

*Manage outlet administration; answer phone call, report, etc.

*Handle and process the customer's requests; complaints; comments; appointments, etc.

*Coordinate and promote marketing promotions to customers; through distribution of flyer and informing regular customers through tele calls

*Assist in stock take, house-keeping, etc

*Ad-hoc duities as and when required

No working experience is required as on job training will be provided

Computer Literacy

* Basic PC knowledge - MS Excel & Gmail (IS A MUST)

Language Abilities

* Able to read, understand and speak well in English

Others

* Dynamic, pleasant and service oriented personality

* Able to work independently

* Excellent telephone etiquette

* Able to start work immediately

Employment Type:

* Full Time, Permanent

Working Hours

*Monday-Friday 10am-6.30pm / 11am-7.30pm / 12pm-8.30pm

Working Location

*J8 MRT

*Nex Mall

*White Sands Mall

*Parkway Parade

*East Point Mall

*Century Square Mall

*Bukit Panjang Plaza