Total 3,864 job vacancies in Singapore

Pivot Physics • Singapore (On-site)

Pivot Physics is a specialised Physics education centre in Singapore, committed to developing deep conceptual mastery rather than rote memorisation.

We are a sister brand of illum.e — Singapore’s fastest-growing education company — and are built on the same philosophy: skills-first learning, precise feedback, and structured thinking that drives real academic outcomes.

Founded by Physics Expert Baarath Ram, a seasoned educator with close to two decades of experience, Pivot Physics delivers a highly focused, high-impact Physics programme across O-Level, IP, and A-Level (H2).

Every lesson is engineered with clarity, rigour, and purpose, equipping students not just to score, but to think and achieve Peak Performance.

Role Overview

This is a part-time, on-site role in Singapore for an O-Level Physics Teaching Specialist.

You will take ownership of delivering structured, high-quality lessons that build conceptual clarity, sharpen problem-solving, and prepare students to perform at distinction level.

Key Responsibilities

• Deliver clear, structured, and engaging O-Level Physics lessons aligned with the latest syllabus
• Design and refine curriculum materials, worksheets, and revision programmes
• Train students in exam strategy, question breakdown, and answering precision
• Conduct and lead practical laboratory sessions, focusing on:Experimental designData analysisApplication of concepts
• Diagnose learning gaps and implement targeted interventions
• Build a high-expectation, high-support classroom environment
• Track student progress and provide precise, actionable feedback to students and parents

What We’re Looking For

• Strong academic foundation in O-Level Physics (teaching experience preferred)
• Ability to simplify complex concepts with clarity and precision
• Experience in lesson planning and curriculum development
• Familiarity with the Singapore O-Level syllabus and exam standards
• Confident classroom presence with strong student engagement skills
• Degree or diploma in Physics, Education, or a related field (preferred)
• Prior experience teaching O-Level / A-Level Physics is advantageous

Compensation & Structure

• Estimated: S$60 – S$120 per hour, depending on experience and class allocation
• Performance-based growth through: Increased class load, Curriculum contributions & Student outcomes

Why Pivot Physics

• Be part of a high-performance education group alongside illum.e
• Work within a structured, proven teaching system — no guesswork
• Focus on teaching excellence, not administrative overload
• Opportunity to grow into curriculum leadership and full-time pathways

An excellent opportunity has come up with an international Pharmaceutical MNC and they are currently looking for a Senior Regional Regulatory Affairs Specialist to join the team in Singapore.

The successful incumbent will drive the implementation of global guidelines and work alongside local RA functions to ensure product approvals. You will also exhibit strong interpersonal skills and work closely with cross-functional departments to support the formulation of long-term regulatory strategy.

REQUIREMENTS

• 3 years of regulatory affairs experience in the Pharmaceutical industry
• Experience with regulatory submissions (registrations, post-approval variations)
• Related science degree
• Candidates with adequate Regional experience will be considered for a Senior Specialist position

NEXT STEPS

This is a valuable opportunity for professional development with a global pharmaceutical company as you gain regional exposure and participate in cross-functional collaboration.

If this opportunity excites you, kindly apply with your updated resume in Word format and we will connect shortly for a confidential discussion.

Given the volume of applications, we seek your understanding that only shortlisted candidates will be contacted. Thank you and we truly appreciate your interest.

Ambrose Chan
Registration Number: R1218177
EA License Number: 17C8502

IT Consultant (Government)/ Project Manager

Responsibilites:

• Key contact to the customers in the public safety sector (Defence).
• Involved in IT Project Management and IT Service Delivery
• Management of IT System, Infrastructure, for developing, testing and deploying system/network infrastructure.

Requirements:

• Strong experience in managing Government accounts (Defence)
• Experience in handling IT Projects and Projects Delivery.
• Good in Project Management, Coordination and Liaison work.
• Knowledge of IT System, Infrastructure, Network and Security.
• Strong in managing client's needs, concerns, and objectives.
• Good in providing solutions, advisory, consultation and delivery.
• Strong in Service Delivery and providing IT Solution
• Good in Network/ System Infrastructure and IT Security.
• Good in Stakeholders, Client Management and Business Users Management.
• Good in Project Management / Service Management and Customer Management.
• Minimum 4 years of IT Project Management experience.
• Possess System Integrator (SI) and Government (Defence) domain.
• Degree in Computer Science/ Business or Engineering.
• Singaporeans only

**Priority will be given to those who can commence work immediately.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

COMPANY DESCRIPTION

Founded in 1976, Home Nursing Foundation (HNF) is a leading charity that provides home healthcare services in Singapore, regardless of our patients' ability to pay. Dedicated to all-round support for our patients, HNF delivers comprehensive care programmes to look after patients' emotional well-being and healthcare needs.Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their own community.

RESPONSIBILITIES

• Daily management of IP network and IT infrastructure that includes operations, administration, monitoring and backup.
• Implement, configure, and maintain various SaaS Cloud Services such as Azure AD, AIP, ATP, ASR, CAS, EM+S, Teams, Intune, AAD Connect, Exchange Online and O365
• Manage Fortinet Firewall and Fortinet VPN and preferred knowledge of Fortinet Secure SD-Wan.
• Assist in the configuration of infrastructure such as computer hardware, systems software, and application software; adhering to security requirements and reporting security issues.
• Assist with the administration of user accounts and user access matrices, especially in the onboarding and offboarding processes.
• Assist in the procurement, evaluation, and implementation of IT-related services and products.
• Assist in the setting up of new centres by scoping IT network and end-user requirements as well as supporting the procurement-to-implementation of services and equipment.
• Provide people-oriented first-level IT support to End User Computing issues on PC/laptop, mobile devices, web applications; especially for centres in the Central and North-East (some traveling may be required)
• Provide IT Audit support, monitor and track movement of IT assets and creation/deletion of user accounts on external systems.
• Provide IT-related administrative support including maintenance contract renewal, user folder access, IT fixed assets issuance/tracking, and licensing management.
• Support post-implementation project issue ticket resolution.

• Bachelor's Degree or Diploma Holder in Information Technology, Computer Science, Management Information Systems or equivalent
• Min 3 years of on-premise and/or cloud IT infrastructure administration and service desk support.
• Certification in ITIL and/or Cybersecurity are advantageous

• Working knowledge in the use of cloud solutions, VM, networking systems and devices, firewalls, wireless controls and technology, network switching and routing protocols.
• Knowledge of Cloud services management and provisioning such as Azure AD, Office365 Services, Exchange Services, Endpoint Service. Working knowledge in managing user access matrices, system user accounts, internal controls, procuring IT services and products, and providing internal end user support.
• Ability to think and act independently and quickly and effectively solve issues as they arise
• Strong interpersonal skills and ability to able to communicate effectively and quickly and effectively solve issues as they arise
• Ability to methodically identify causes of complex issues, evaluate them, and develop solutions in collaboration with the team.
• A team player with good analytical and problem-solving skills.
• Required to work after office hours or weekends for scheduled maintenance or any IT duties as and when required.

1. Technical & Platform Expertise

Deep mastery of Workday integration technologies to deliver reliable, maintainable solutions.

• Proven capability across Workday Integration tools (Studio, EIB, PECI, WECI, RaaS).
• Strong understanding of integration patterns, data flows, and downstream dependencies.
• 6+ years of experience in Workday integrations, including at least 2 full-cycle deployments
• Certified in Workday Integration Core or Workday Studio
• Familiarity with Workday security fundamentals is an advantage.

2. Advanced Studio Development

Ability to independently design, build, and debug complex Workday Studio integrations.

• Delivers production‑grade Studio solutions with robust logging, error handling, and XSLT.
• Applies reusable components and best practices to reduce technical debt.

3. Functional & Domain Awareness

Understands HCM business processes to align integration logic with policy and operations.

• Maps data accurately across Core HCM/Finance and external systems.
• Anticipates functional impacts and edge cases in cross‑agency scenarios.

4. Integration Governance & Security

Builds integrations that are secure, compliant, and scalable across the enterprise.

• Applies Workday security rules, encryption, naming/versioning standards.
• Designs for auditability, resilience, and long‑term operability.

5. Reporting, Monitoring & AccessControl

Enables integrations through the right reporting and security configurations.

• Configures RaaS and outbound EIBs with controlled access via domain/report security.
• Uses logs, alerts, and traceability tools for proactive issue resolution.

6. Problem Solving & ReliabilityEngineering

Rapidly diagnoses issues and strengthens integration robustness.

• Troubleshoots incidents efficiently and implements reusable fixes.
• Improves stability through better observability and design patterns.
• Hands-on with EIB, PECI, WECI, Workday Studio, custom reports, security

7. Communication & StakeholderEngagement

Bridges technical and functional teams to ensure shared understanding and alignment.

• Clearly explains integration designs and trade‑offs to non‑technical stakeholders.
• Walks teams through architecture, risks, and dependencies.

8. Mentoring & Capability Building

Strengthens organisational capability beyond individual delivery.

• Team leading experience
• Reviews code, promotes standards, and shares reusable assets.
• Coaches junior developers and testers to uplift overall maturity.

Roles & Responsibilities

• Application Support - Provide Level 1 support for SAP S/4HANA modules and CPQ application, addressing user queries, issues, and incidents.

• Issue Management - Troubleshoot, track, and resolve incidents, escalating to higher support levels as required.

• Change Request - Work closely with process owners and business teams to document requirements for enhancements.

• Testing & Validation – Prepare and execute UAT scenarios in collaboration with business users; validate system changes, fixes, and enhancements before production deployment.

• Process Improvement - Analyse recurring issues and identify opportunities and propose process enhancements or automation opportunities.  

• Document recurring issues, maintain knowledge base articles, and support user training sessions.

• Communication – Ensure proper communication between IT, business teams, and external vendors for issue resolution.

• Compliance & Standards: Ensure adherence to IT policies, security standards, and change management processes in all SAP-related activities
  

Job Requirement

• Bachelor’s degree / Diploma in information technology, or a related field.

• 1 year of IT Application support experience in an end-user environment.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your resume to ref71@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jia Xiang

EA Personnel Reg No: R25158171

• Extensive experience in implementation & deployment
• Good communication skills
• Stable work environment

about the company
Our client is a premier technology solutions provider seeking an experienced IT Systems Engineer (Hybrid Infrastructure) to join their growing regional team. This role is designed for a technical heavy-hitter who thrives in multi-client environments and enjoys the full lifecycle of infrastructure—from the first whiteboard design to long-term operational excellence.

about the job

Day 1: Implementation & Deployment

• Translate business requirements into scalable, high-availability (HA) infrastructure designs.
• Lead end-to-end migrations and integrations across On-Premise, Azure, and AWS environments.
• Orchestrate multi-site Active Directory environments and complex GPOs; execute Hybrid Identity deployments using Entra ID Connect.
• Deploy Intune MDM and Autopilot for modern endpoint management.

Day 2: Operations & Optimization

• Manage failover clustering and compute health to ensure "always-on" availability.
• Act as the final escalation point for complex technical hurdles that Tier 1/2 cannot resolve.
• Manage the "connective tissue" of the stack, including VLANs, DHCP/DNS, Site-to-Site VPNs, and firewall rules.
• Maintain rigorous standards for technical documentation, including network topologies, SOPs, and "As-Built" project reports.

skills and experience required
Minimum 4–5 years of solid technical experience in a project-heavy or consulting role.

Mastery of the Microsoft ecosystem (Windows Server, AD, GPO) paired with strong hands-on experience in Azure and/or AWS cloud services.

Strong grasp of networking fundamentals (Routing, Switching, Firewalling) as it pertains to systems integration.

Ability to act as a Technical Consultant, explaining complex infrastructure ROI to stakeholders and clients.

Whats on offer
This a permanent opportunity for an IT Systems Engineer (Hybrid Infrastructure), offers a salary range of $ 5,500 to $ 6,500, inclusive of benefits.

To apply online please use the 'apply' function, alternatively you can reach me at
https://www.linkedin.com/in/Oliviatoh-032330132/. (EA: 94C3609 / R22109942)

Job Description & Requirements

Working location: Kaki Bukit

Working hour: 8.30am to 5pm

Training provided

Have AWS & bonus

Job Description

• To support day to day operation for level 1 support cases
• To attend onsite with in 2 hours for 3 product line
• To ensure all support case (vendor or passport MA) is within the SLA
• To perform preventive maintenance on the equipment (See product matrix)
• To support level 2 engineers for diagnostic test, basic configuration, troubleshooting, rack & stack, burn-in test and firmware upgrade. (See product matrix)
• To maintain the maintenance store
• To attend to run rate professional services

Requirements

• Minimum Nitec/Diploma
• 2-3 related working experience

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Please include the following information in your resume:
• Education background
• Work experiences in point forms
• Reason (s) for leaving
• Current and expected salary
• Date of availability / Notice period

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

IT Sales Manager 

5 Days per week

SG Office: Jurong East - Tradehub 21 [Travelling within SG is required]

Basic Salary: $4,000 - $5,500

Benefits: 14 Days AL + $500 Medical Benefits + Performance Bonus【No Comm, entitled to yearly bonus]

About the Role

1. Company is doing security system for airport, car park and checkpoint like car plate recognition system, vehicle screening system and surveillance system.
2. Hiring Sales Manager to join our regional sales team, responsible for crafting and executing strategic sales plans, working in a high-performing sales team, nurturing key client relationships, and uncovering new business opportunities.

Key Responsibilities

• Develop and execute strategic sales plans to meet or exceed targets.
• Cultivate and sustain strong client relationships by understanding their needs and offering customized solutions.
• Create compelling sales and marketing materials to support business development efforts.
• Monitor industry trends and competitor activity to identify growth opportunities.
• Deliver regular sales reports and forecasts to senior management.
• Represent the company in overseas business meetings, product presentations, and trade exhibitions.

Qualifications and Skills

• Bachelor's Degree or Diploma in Business, Marketing, or a related discipline.
• At least 5 years of experience in sales or marketing, preferably within the security, electronics, or IT sectors.
• Technical knowledge of IT and electronics is highly preferred. 

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

IT Sales Manager 

5 Days per week

SG Office: Jurong East - Tradehub 21 [Travelling within SG is required]

Basic Salary: $4,000 - $5,500

Benefits: 14 Days AL + $500 Medical Benefits + Performance Bonus【No Comm, entitled to yearly bonus]

About the Role

1. Company is doing security system for airport, car park and checkpoint like car plate recognition system, vehicle screening system and surveillance system.
2. Hiring Sales Manager to join our regional sales team, responsible for crafting and executing strategic sales plans, working in a high-performing sales team, nurturing key client relationships, and uncovering new business opportunities.

Key Responsibilities

• Develop and execute strategic sales plans to meet or exceed targets.
• Cultivate and sustain strong client relationships by understanding their needs and offering customized solutions.
• Create compelling sales and marketing materials to support business development efforts.
• Monitor industry trends and competitor activity to identify growth opportunities.
• Deliver regular sales reports and forecasts to senior management.
• Represent the company in overseas business meetings, product presentations, and trade exhibitions.

Qualifications and Skills

• Bachelor's Degree or Diploma in Business, Marketing, or a related discipline.
• At least 5 years of experience in sales or marketing, preferably within the security, electronics, or IT sectors.
• Technical knowledge of IT and electronics is highly preferred. 

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

IT Governance Specialist (Audit /GRC/ VP/ Attractive Bonus/ Central/ Permanent Role)

We are seeking an experienced IT Governance Specialist (GRC) at the Vice President level to strengthen our IT risk management, governance, and compliance capabilities. The ideal candidate will have a strong background in IT audits, regulatory compliance, and risk management within the financial services sector. This role serves as a key advisor to senior management and a central point of contact for all IT audit and compliance activities.

Responsibility:

• Lead and manage a high volume of audits, ensuring timely completion and quality of work.
• Manage Key Risk Indicators (KRIs) and Internal Testing/ITE activities.
• Develop, enhance, and implement IT and cybersecurity policies, processes, and procedures to address audit findings and elevate process maturity.
• Oversee the testing, monitoring, and enforcement of IT and cyber risk controls.
• Advise senior management on IT and cybersecurity risk issues, including updates on MAS guidelines and regulatory changes.
• Drive IT risk awareness across Technology teams, ensuring alignment with organizational risk posture.
• Collaborate with internal stakeholders to identify, review, and streamline IT and cyber risk management processes.
• Assess risks and control gaps using MAS TRM, Cyber Hygiene guidelines, and other frameworks; work with Line 2 and Security teams to strengthen controls and policies.
• Communicate and provide guidance on new or updated IT policies and standards.
• Contribute strategic and innovative ideas to enhance the IT governance framework.
• Lead, coordinate, and manage all IT-related audits and regulatory inspections.
• Review audit findings with key stakeholders to determine root causes, define action plans, and validate remediation efforts.
• Act as the first QA checkpoint for IT audit, risk, and compliance responses.
• Prepare and follow up on monthly metrics and reports for governance committees such as ERC, RMC, EXCO, MAS EWI, and MAS ITQM.
• Handle MAS RFIs (Requests for Information) and support regulatory submissions.
• Serve as the primary liaison for IT audits and risk/compliance engagements, providing support for business audits involving IT components.
• Manage the full audit lifecycle, including kick-off, RFIs, fieldwork, reporting, and closure of findings.

Requirement:

• Minimum of 10 years of experience in risk management, including at least 6 years in IT audit, IT risk, or IT compliance roles within an IT control function (preferably in financial services, banking, or payments).
• Candidates with backgrounds in IT governance, IT audit, or IT regulatory compliance who are keen to transition into IT risk management are also welcome.
• Strong hands-on experience in audit management
• Knowledge and experience in Risk Management (KRIs, ITE) and regulatory compliance, especially MAS and CCoP requirements.
• Strong knowledge of regulatory requirements and industry frameworks (e.g., NIST, MAS TRM, MAS Cyber Hygiene, ISO 27001).
• Proven experience working with external auditors and regulators such as MAS.
• Excellent writing, communication, and interpersonal skills.
• High attention to detail with the ability to review IT policies, processes, and audit deliverables thoroughly and accurately.

How to apply

Interested candidates who wish to apply for the post, you may click the Apply Now Button or send in your updated resume (in MS Word format) to jackyooi@careerally.com.sg

We regret to inform that only shortlisted candidates will be notified.

Careerally Pte Ltd | EA Licence: 24C2215

Ooi Chuan Yi (Jacky)| EA Registration No: R24122948

Job Description:

• In charge of leading and directing projects and ensure they are directed towards a common objective
• Responsible for engaging and communicating with stakeholders to deliver project milestones and comply with strict deadlines
• In charge of ensuring client satisfaction and manage escalations, acting as single point of contact to the client
• In charge of ensuring that the project delivers as-sold solution, remains within the baseline budget and is delivered on time whilst maintaining quality criteria and client satisfaction
• Coordinate activities of the project teams through task delegation, resource assignment and programme management
• Take charge of proper documentation is in order
• Any other duties as assigned

Job Requirement:

• Minimum Nitec in Electronics / Mechanical / Electrical/ Mechatronics Engineering or related field
• Minimum with 1 year working experience in assembly of equipment / machinery industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

1. Service Delivery Oversight

• Ensure end-to-end delivery of IT infrastructure services (network, cloud, server, storage, workplace, EUC, and service desk).

• Maintain service levels and KPIs as per contractual commitments.

• Oversee incident, problem, and change management processes for compliance with ITIL standards.

• Conduct daily/weekly service reviews to track performance, risks, and escalations.

• Manage shift operations and ensure 24x7 coverage, including effective handover between teams.

2. Technical Governance & Operations

• Act as the technical authority across infrastructure towers, providing direction to SMEs and engineers.

• Review monitoring and alerting frameworks to ensure proactive issue detection.

• Oversee patching, upgrades, capacity planning, and system health checks.

• Drive root cause analysis (RCA) for major incidents and ensure timely preventive actions.

• Govern change implementation, ensuring risk assessment and rollback plans are in place.

3. Compliance, Security & Risk Management

• Ensure adherence to security baselines, data protection policies, and audit requirements.

• Work closely with the information security team for vulnerability remediation and compliance reporting.

• Maintain risk registers and implement mitigation plans for operational and service risks.

• Validate license compliance, software asset management, and infrastructure documentation.

4. People & Vendor Management

• Lead and mentor the operations teams (L1–L3 engineers, shift leads, service desk managers).

• Define clear roles, responsibilities, and performance metrics.

• Manage third-party vendors and OEM partners, including SLA and contract adherence.

• Drive training and upskilling programs to maintain technical capability across technologies.

• Foster a culture of accountability, collaboration, and continuous improvement.

5. Continuous Service Improvement (CSI)

• Identify and implement automation, orchestration, and optimization opportunities.

• Review operational trends to reduce recurring incidents and improve MTTR.

• Champion problem management initiatives and share lessons learned.

• Introduce knowledge management practices to build operational maturity.

• Develop and track improvement roadmaps aligned with client objectives.

6. Reporting & Stakeholder Communication

• Provide daily/weekly/monthly service dashboards and performance reports.

• Conduct service review meetings with clients and internal management.

• Present incident summaries, SLA compliance, and risk updates to leadership.

• Communicate proactively during major incidents and planned outages.

• Support governance forums, audits, and client satisfaction reviews.

Academic qualifications and certifications:

• Bachelor’s degree or equivalent degree in Information Technology or Computing or related field.

• ITIL certification is desirable.

Required experience:

• Advanced demonstrated work experience in Managed Services delivery within a large scale (preferably multi-national) technology services environment.

• Advanced demonstrated experience gained in a Managed Services delivery environment including technical and service management exposure.

• Advanced demonstrated experience in managing customer escalation situations and objection handling.

• Advanced demonstrated Managed Services operations experience.

Cloud Specialist (Infrastructure)

Responsibilities:

• Manage Cloud DevOps Infrastructure
• Design, propose, deploy cloud infrastructure, platform and applications.
• Implement cloud infrastructure in UAT and product environment.
• Manage and monitor performance, security, availability, and scalability of cloud resources.
• Troubleshoot and debug issues related to cloud resources and infrastructure.
• Implement security measures to protect cloud resources.
• Familiar to GCC environment requirement, setup and deployment.

Requirements:

• Strong technical knowledge on RHEL or Windows Operating System.
• Strong in Cloud DevOps Infrastructure.
• Proficient in automation tools like AWS Lambda, Step Functions, and AWS Systems Manager
• Experience in CI/CD and Infrastructure as Code tools like Gitlab, Terraform, CloudFormation and Ansible.
• Familiarity with scripting languages like Python, Bash, and PowerShell
• 3-5 years Cloud Infrastructure working experience
• Strong understanding of security best practices
• Possess Cloud certification (AWS /Azure /GCP/Huawei).
• Knowledge in Active Directory, Public Key Infrastructure or Networking will be advantageous
• Singaporean Only!

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Temus is a Temasek-backed consulting firm providing digital transformation solutions for the private and public sectors. We aspire to be a strategic partner in realising the Singapore Government’s Smart Nation vision. We are headquartered in Singapore and have more than 400 employees across a wide range of disciplines in strategy, design, architecture, technology, data & AI.

Role Overview:

We are looking for a detail-oriented and people-first Senior Employee Experience Executive to join our People team. In this role, you will be the operational backbone of our People Operations function — managing end-to-end payroll processing, employee experience administration, and benefits enrolment. You will work closely with employees and business leaders to deliver a seamless and responsive People experience across the full employee journey at Temus.

Job Responsibilities:

Payroll Administration

• End-to-end payroll management across all entities, including data validation, payroll submission, reconciliation and final approval
• Process accurate and timely monthly payroll for all employees, including base salary, , allowances, CPF contributions, SDL, and other statutory obligations in full compliance with local payroll, social security and income tax regulations.
• Partner with internal teams such as Finance and external vendors to coordinate payroll processing, tax filing, and statutory payments across all entities, including payroll cost allocations, headcount reporting and month-end and year-end reconciliations.
• Handle off-cycle payroll runs for new joiners, leavers, and salary adjustments.
• Maintain payroll records and generate payslips, IR8A, and year-end employer tax reporting (e.g. IR8A) documentation.

HR Operations

• Maintain and update employee records in the HRIS, ensuring data accuracy, completeness, and confidentiality at all times.
• Administer employment contracts, confirmation letters, promotion letters, and all other HR documentation.
• Support work pass applications, renewals, and cancellations (EP, SP, DP) in compliance with MOM requirements.
• Track and manage leave records, time and attendance, and ensure HR policies are applied consistently across the organisation.
• Generate regular and ad-hoc HR reports and dashboards for leadership and Finance.

Onboarding

• Coordinate end-to-end onboarding for new hires across all Temus business units
• Prepare and send offer letters, employment contracts, and pre-boarding communications to ensure a positive candidate experience.
• Liaise with IT, Facilities, and Hiring Managers to ensure Day 1 readiness, including equipment, access, and workspace.
• Facilitate onboarding orientation sessions and ensure timely completion of mandatory compliance training.
• Collect and verify new hire documentation and update HRIS accurately.

Offboarding

• Manage the end-to-end offboarding process for resignations, contract endings, and retrenchments.
• Coordinate exit clearances across IT, Finance, and line managers to ensure timely asset returns and system access revocation.
• Prepare cessation letters, final salary computations, and CPF cessation submissions.
• Conduct or coordinate exit interviews and surface key insights to the People & Culture leadership team.
• Ensure all leaver records are accurately updated in HRIS and payroll systems.

Insurance & Benefits Enrolment

• Administer group insurance schemes including Group Hospitalisation & Surgical (GHS), Group Term Life (GTL), and Group Personal Accident (GPA).
• Manage employee enrolments, additions, deletions, and amendments with insurance providers in a timely and accurate manner.
• Serve as the primary point of contact for employee insurance queries and claims coordination.
• Support the annual benefits renewal exercise and prepare cost comparisons for leadership review.
• Maintain accurate benefits records and ensure all eligible employees are correctly enrolled.

Employee Requests & HR Support

• Serve as the first point of contact for employee HR queries, ensuring timely, professional, and empathetic responses.
• Process employee requests including employment verification letters, salary confirmation letters, and other ad-hoc HR certificates.
• Manage the HR inbox and ensure SLA adherence for employee request turnaround.
• Support HR projects, policy reviews, and process improvement initiatives as directed by the Head of People & Culture.

Qualifications and Requirements:

• 3–5 years of hands-on HR operations or generalist experience, preferably in a technology or professional services environment.
• Solid understanding of APAC payroll legislation, with expertise in Singapore being essential. Familiarity with other APAC countries is a plus.
• Experience with end-to-end payroll processing, HRIS platforms (e.g. DarwinBox or equivalent) and third-party vendors such as TMF.
• Exposure to work pass administration (EP/SP/DP) is strongly preferred.
• High attention to detail and strong numerical accuracy in payroll and data management.
• Excellent written and verbal communication skills — able to draft professional HR correspondence independently.
• Organised, proactive, and able to manage multiple priorities in a fast-paced, growth-oriented environment.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint); familiarity with HR systems and digital tools is a plus.
• Certification in HR (e.g. IHRP, SHRM) is an advantage.

(By applying for this role, you have read and acknowledge the data privacy statement via this link – https://www.temus.com/job-applicant-data-protection/)

Job Responsibilities

1. Monitor export console planning for overseas offices or agents.
2. Perform system mapping & verify documents once confirm and prepare of pre-alert for manifest.
3. Work closely with warehouse/vendor for trucking and stuffing.
4. Arrange for payment based on carrier billing and declaration of clearance permit
5. Declaration of DG Application and Final PM4, good acknowledgment on MSDS.
6. Update import origin offices the transshipment cargo connecting vessel details once there are any changes.
7. Place booking with co-loader
8. Together submit to the co-loader the necessary documentation and pre-alert destination offices once ready.
9. Perform Profit & Loss analysis for export containers and send out/take in the billing from/to offices.
10. Close file within the time frame given in SOP.
11. Ad-hoc tasks as assigned.

Requirements

• Relevant experience is an advantage; fresh graduates are welcome to apply. 
• Self-discipline, initiative, and able to work independently
• Team player with good interpersonal and communication skills
• Customer service oriented

Job Summary

• Supporting and lead regulatory activities across the Asia & Arab region (excluding China &Japan). This role requires sound regulatory judgment, ability to provide professional advice, and support in developing regulatory strategies in the region.

• Independently, manage more complex regulatory tasks, provide guidance to local company representatives(Responsible Persons), support early dialogues with authorities, and contribute to risk assessment and mitigation planning.

Key Accountabilities

1. Regional Regulatory Strategy & Professional Advice:

• Provide professional advice on complex regulatory matters, including pathway expectations, data requirements, and regulatory classifications.

• Support the development of regional regulatory strategies for new product registrations, renewals, and significant post approval changes.

• Anticipate regulatory risks and challenges, offering strategic recommendations to optimize approval timelines and compliance outcomes.

2. Regulatory Coordination & Lifecycle Management

• Lead coordination with local companies and Responsible Persons for submissions, product registrations, renewals, and lifecycle management activities.

• Review and validate regulatory documentation (e.g., ASEAN CTD, eCTD modules) prepared for local partners, ensuring completeness and alignment with market requirements.

• Oversee the preparation of post approval change applications, ensuring regulatory robustness and timely execution.

3. Health Authority Interaction Support

• Provide professional support for inquiries and preliminary consultations with local Health Authorities, including preparation of scientific justifications and briefing materials.

• Work closely with Responsible Persons to ensure consistent regulatory positions and high quality responses to HA queries.

4. Training & Development

• Provide training and technical support to local Responsible Persons & other internal functional teams on regional regulatory processes.

• Develop and refine templates, training materials, and guidance documents to enhance regulatory capability across the region.

5. Regulatory Intelligence & Research

• Conduct in depth research and analysis on regulatory updates and emerging trends in the region.

• Share insights through presentations during team meetings to support strategic decision making.

• Monitor evolving regulations and assess potential impacts on products, submissions, and business operations

6. Regulatory Risk Assessment & Mitigation

• Perform regulatory risk assessments for new submissions and variations and monitor risk throughout the progress of the applications.

• Identify potential regulatory challenges early and propose actionable countermeasures and mitigation strategies to reduce regulatory exposure and ensure business continuity.

7. Cross-Functional & Regional Collaboration

• Collaborate with internal stakeholders as well as cross-functional teams including Business, Quality Assurance and Pharmacovigilance to ensure alignment of regulatory requirements.

• Act as a regional regulatory subject matter resource for internal teams, offering clarity on RA internal processes

• Foster effective communication between global, regional, and local regulatory teams.

8. Documentation & Systems:

• Support local companies and their designated Responsible Persons to ensure accurate and timely maintenance of regulatory records, correspondence, approvals, and commitments within electronic systems.

• Support continuous improvement of regulatory documentation practices and tools.

Qualifications / Required
Required

• Asia Regional Regulatory operational experience: more than 3 years

• Proficiency in Chinese, Japanese, and Korean to support effective communication with regional regulatory authorities and local teams

• Self-motivated and proactive (high initiative)

• Strong communication/negotiation skills

Preferred

• Logical thinking

• High resilience

Our client is a world-renowned energy infrastructure company. They are currently looking for a Senior Procurement Specialist with strong hands-on experience within the EPCs sector to join their team in Singapore.

What’s in it for you?

Great working culture.

Attractive remunerations

Great career development and advancement opportunities

Role & responsibilities:

Manages end-to-end sourcing, high-level negotiations, and complex contract administration to acquire goods/services at the best value.

Develop annual procurement plan and budget.

Perform spend analysis, contract analysis, categories review and process improvement.

Lead complex RFx (RFP/RFQ) processes, negotiate pricing, contracts, and service level agreements (SLAs).

Researching, evaluating and selecting suppliers and vendors.

Assess vendor performance, maintain supplier relationships, and ensure compliance with quality and contractual requirements.

Develop sourcing strategies, analyze market trends and spend data to identify cost-saving opportunities and efficiency improvements.

Ensure all procurement activities comply with internal policies, legal requirements, and regulatory standards.

Work with internal departments (Engineering, Finance, Operations and Projects) to identify purchasing needs.

Requirements

Bachelor’s degree in Supply Chain Management, Purchasing, Logistics, or related field.

10 to 15 years of hands-on experience in purchasing, sourcing, or procurement.

Prior Processing, Engineering, Procurement and Construction(EPC) services sector and background are highly advantageous.

Strong hands-on experience in tendering and knowledge of contract law.

Strong change management, coaching and partnering skills.

Strong negotiation, analytical, and communication skills are crucial.

Proficiency in English and Mandarin for liaising with China counterparts and affiliates.

How to apply?

Interested applications kindly click on 'Apply for this job’ or email to Gwen Goh at gwen.goh@reed.com.

Gwen Goh Kangping

EA Reg: R1218682

Cloud Specialist (Infrastructure)

Responsibilities:

• Manage Cloud DevOps Infrastructure
• Design, propose, deploy cloud infrastructure, platform and applications.
• Implement cloud infrastructure in UAT and product environment.
• Manage and monitor performance, security, availability, and scalability of cloud resources.
• Troubleshoot and debug issues related to cloud resources and infrastructure.
• Implement security measures to protect cloud resources.
• Familiar to GCC environment requirement, setup and deployment.

Requirements:

• Strong technical knowledge on RHEL or Windows Operating System.
• Strong in Cloud DevOps Infrastructure.
• Proficient in automation tools like AWS Lambda, Step Functions, and AWS Systems Manager
• Experience in CI/CD and Infrastructure as Code tools like Gitlab, Terraform, CloudFormation and Ansible.
• Familiarity with scripting languages like Python, Bash, and PowerShell
• 3-5 years Cloud Infrastructure working experience
• Strong understanding of security best practices
• Possess Cloud certification (AWS /Azure /GCP/Huawei).
• Knowledge in Active Directory, Public Key Infrastructure or Networking will be advantageous
• Singaporean Only!

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Who We Are

Build. Scale. Sustain.

We are a global technology consultancy with a trademarked, AI-first engineering approach for accelerating the delivery of digital products, and revolutionizing platform modernization. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.

• We are small enough to care locally, big enough to deliver globally: 5 continents, 10 countries, +500 experts from +50 nationalities across the Americas, Europe and APAC
• We are robust and resilient: 100% independent and 0 debt
• We are entrepreneurs and passionate experts: We invest in what we believe genuinely and work as a collective intelligence
• We are positive, courageous, caring, doers and committed to excellence

About Gen-e2TM

While the market is still largely AI-augmenting delivery, we have reinvented the SDLC to be AI First. Leveraging our 16 years expertise in digital transformation, our approach is a game-changer in productivity and quality, with a strong collaboration between IA generative and our best Talents:

• We now generate 95% of the entire product — code, documentation, infrastructure as code, and even design powered by GitHub Copilot.
• The quality consistently exceeds the output of our best traditional engineering teams.
• A product repository houses all product artefacts, giving AI full project context for higher-quality generation.
• A library of rules and prompts defines coding standards, design principles, and security guidelines, ensuring enterprise-grade quality and scalability.

With Gen-e2TM, we deliver end-to-end products 2–3× faster than traditional approaches, while raising the bar for engineering excellence.

YOUR ROLE

We are looking for a Talent Acquisition Specialist to join our team. As a software development consulting firm, we are always looking for the best talents in technology. The key objective of this function is to attract, recruit and advise the best talents in the industry and grow the PALO IT brand in Singapore.

PALO IT is growing rapidly and we are looking for someone who wants to contribute to this growth and work WITH us not FOR us. The role would ideally suit a seasoned recruiter who enjoys autonomy and partnering with the business.

YOUR RESPONSIBILITIES

• Manage full life cycle hiring process with candidates comprising sourcing, headhunting, interviewing, salary negotiation and onboarding.
• Develop and implement effective and innovative recruitment strategies for attracting and sourcing high quality candidates.
• Develop talent pool through creative sourcing techniques including social networking, referral generation, networking, direct sourcing, and advanced internet sourcing.
• Promote employer branding, build relationships and candidate pipeline by attending regular networking events, user groups, and industry specific interest groups.
• Ideate, plan and host internal and external recruitment drive and events independently or co-organize with our industry partners. (eg. Tech meetups, hackathon etc)
• Determine effective ways to continuously improve candidate hiring experience.
• Assist in the design and execution of diversity & inclusion, talent acquisition roadmap.
• Assist with other HR duties when needed.

WHO YOU ARE

• You have 3-4 years’ experience in technology recruitment either within a fast-paced technology/innovation company, professional services/consulting company or recruitment firm.
• Strong expertise in technical hiring such as Software Engineers, Site Reliability Engineers, DevOps, Data, Security, UI/UX Designers hiring is a plus.
• Strong growth mindset with the ambition to develop into a trusted talent advisor.
• Proactive, resourceful, and eager to take ownership in a fast-paced, evolving environment
• Ability to cope with high volume hiring whenever needed and is comfortable with senior/experienced hires.
• Enjoys autonomy and comfortable working in ambiguous, fast-changing environments with ability to adapt quickly and stay solution-oriented
• Strong analytical mindset with experience using data to inform hiring strategies and decision-making.
• Hands-on experience with ATS platforms - Greenhouse and Ashby - and recruitment tools; able to leverage systems efficiently to manage pipelines and reporting.
• Ability to influence hiring managers and senior stakeholders and build trust.
• Great sense of humour, fun to work with and team spirit oriented.

More About PALO IT

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. We are continuously taking action to:

• Become a climate net-zero company
• Deliver projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all our offices across the globe
• Continuously measure & improve employee happiness

Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

What We Offer

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training
• Entrepreneurship & intrapreneurship

For more on our team culture and benefits, check out our careers page.

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.palo-it.com/en/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Reports to: Project Manager / BIM Manager

Job Summary:

We are seeking a detail-oriented and technically skilled BIM Modeller & AutoCAD Drafter to support our design and engineering teams in creating accurate 2D and 3D models and drawings. The successful candidate will be responsible for producing and maintaining Building Information Models (BIM) and CAD drawings in line with project requirements and industry standards.

Key Responsibilities:

• Prepare and update 2D drawings (floor plans, sections, elevations, etc.) using AutoCAD.
• Collaborate with architects, engineers, and consultants to ensure design accuracy and coordination.
• Implement and maintain BIM execution plans, standards, and support clash detection processes.
• Develop detailed 3D BIM models using Autodesk Revit based on architectural, structural, or MEP designs.
• Revise drawings and models based on markups, design changes, or redlines.
• Maintain accurate project documentation, file organization, and adherence to CAD/BIM standards.
• Demonstrates strong attention to detail, effective communication and teamwork, and the ability to manage time under tight deadlines.

Requirements:

Education & Experience:

• Diploma or degree in Architecture, Engineering, Drafting, or a related discipline.
• 2–5 years of hands-on experience in BIM modelling and AutoCAD drafting, preferably within the architectural, MEP, or structural industry.
• Proficient in Autodesk Revit and AutoCAD; knowledge of Navisworks, BIM 360, and ISO 19650 standards is an advantage.
• Familiar with local building codes, MEP engineering documentation, and project workflows.
• Autodesk certification and a solid understanding of construction techniques are preferred.

Job Requirements:

2-4 years hands-on SOC or security operations experience in enterprise environments.

Key Responsibilities:

• Provide L1/L2 SOC support;
• Monitor, analyze and respond to security alerts/incidents;
• Manage EDR, IDS/IPS, WAF and SIEM;
• Escalate incidents to senior engineers;
• Document incidents and maintain compliance records;
• Collaborate with internal teams and vendors; support SOC process improvement.

Required Skills:

• EDR hands-on (Trend Micro AV) – other EDR experience also accepted
• Familiar with IDS/IPS, WAF (Cloudflare WAF, Palo Alto, Cisco)
• SIEM & log sources (AWS CloudTrail, M365)
• Strong incident response and security monitoring understanding

Mathematics Specialist (Primary / Secondary) – Inspire, Teach, Grow

Company: Master Maths Education Centre Pte. Ltd.
Location: Singapore
Employment Type: Full-Time

We Are Hiring

We are currently on the lookout for 2 passionate educators to join our growing team:

• Primary Mathematics Specialist (P1 to PSLE)
• Secondary Mathematics Specialist (Sec 1 to Sec 4 G2 & G3, including E-Maths & A-Maths)

If you have strong subject mastery, enjoy working with students, and want to grow in a dynamic education environment — this is the role for you.

About Us

At Master Maths Education Centre, we focus on delivering high-impact lessons, strong academic results, and meaningful student growth.

Our team integrates classroom teaching, digital learning, and content creation to create a powerful and engaging learning experience for students.

Your Role

You will:

• Deliver engaging and effective lessons for:Primary: P1 to PSLE Mathematics ORSecondary: Sec 1 to Sec 4 (G2 & G3), including E-Maths & A-Maths
• Conduct crash courses, webinars, and live/recorded programmes
• Support students via Mobile Q&A coaching when required
• Identify learning gaps and provide clear, actionable feedback
• Ensure lesson materials and resources are well-prepared before class
• Contribute to curriculum development (notes, practice questions, solutions)
• Participate in video tutorials, livestreams, and educational content creation
• Work closely with the Centre Manager and Director on student progress
• Provide professional, patient customer service to students and parents
• Be involved in marketing initiatives and ad-hoc projects
• Attend team meetings and contribute to a high-performance team culture

Requirements

• Minimum Bachelor’s Degree (Mathematics, Engineering, Science, or other technical fields)
• 1–2 years of teaching or relevant experience (tuition/education preferred)
• Strong subject mastery in either:Primary Mathematics (P1 to PSLE) ORSecondary Mathematics (Sec 1 to Sec 4 G2 & G3, including E-Maths / A-Maths)
• Confident communicator with strong classroom presence
• Passion for teaching and genuine care for student outcomes
• Willingness to learn, adapt, and improve continuously
• Team player with a positive, proactive attitude

Fresh Graduates Welcome

Fresh graduates are welcome to apply. Candidates with strong mathematical foundations, a positive attitude, and a willingness to learn will be provided with training and development opportunities.

Why Join Us

• Be part of a fast-growing education brand in Singapore
• Opportunities to teach, create content, and grow your expertise
• Exposure to hybrid teaching systems (physical + digital learning)
• Supportive and driven team focused on results and impact
• Clear pathways for career growth and leadership opportunities

Important Notes

• Maintain confidentiality of company and student information
• Avoid conflicts of interest within the tuition/enrichment industry
• Role scope may evolve as the company grows

Apply Now

If you are confident in Mathematics and passionate about making a difference in students’ lives, we’d love to hear from you.

Role Overview

The Lines Performance & Projects Specialist supports the SVP, APAC Lines & Trades by consolidating performance insights and coordinating key initiatives that keep the business aligned and moving. As part of a 6-month assignment in Singapore, the role contributes to strengthening decision making and execution by improving visibility, driving follow through, and ensuring smooth cross functional alignment—directly contributing to more effective leadership delivery and enhanced overall Shipping Lines performance. The role provides direct exposure to APAC trade management and global Head Office stakeholders, with tangible impact on trade profitability, execution discipline, and strategic decision making.

Key Responsibilities:

1. Leadership Support & Business Prioritization

• Act as a trusted liaison to the SVP, APAC Lines & Trades, contributing to strategic planning and supporting leadership decision making needs.
• Track and prioritize key strategic initiatives, ensuring alignment, quality deliverables, and timely progression in line with leadership expectations.

2. Performance Monitoring & Insight Generation

• Consolidate, analyze, and interpret Shipping Lines performance data to highlight trends, risks, and opportunities.
• Prepare reliable dashboards, summaries, and briefing materials that enhance performance visibility and support informed decisions.
• Focus on trade performance (volume, revenue, yield, contribution, space utilization, equipment, schedule reliability) and support deep-dive analysis on underperforming trades of services.
• Support ad-hoc business cases for new services, trade adjustments, or network optimization.

3. Project Coordination & Governance Enablement

• Support the structuring, coordination, and execution of cross functional Shipping Lines projects.
• Maintain governance routines (weekly updates, strategic reviews), ensuring timely inputs, clear documentation, and effective follow through on actions.

Expected Deliverables

• Clear and timely performance reporting: Consolidated dashboards, insight summaries, and leadership briefing materials that highlight trends, risks, and improvement opportunities across Shipping Lines performance.
• Structured tracking of strategic priorities: Up to date milestone reports, and aligned action plans that reflect accurate status, risks, and next steps for SVP driven initiatives.
• Efficient governance routines: Well prepared documented decisions, and follow up actions for leadership updates, and strategic reviews, ensuring smooth and disciplined execution.
• Strengthened alignment across teams: Coordinated inputs and streamlined communication across APAC teams, enabling more cohesive and efficient cross functional collaboration.

Why Join CMA CGM?

• Be part of a global leader in shipping and logistics with ambitious growth plans.
• Work in a collaborative, inclusive, and supportive environment.
• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and regional exposure.

**This role is open for local employment only

**Kindly note that only short-listed applicants will be contacted.

** By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit, for the following purposes:

(i) To process the application for the role being applied for;

(ii) To process the application for other open positions within the CMA CGM Group which may be suitable to you;

(iii) To conduct necessary reference checks; and

(iv) Any other purpose related to one or more of the above.

You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.

NOTICE TO THIRD PARTY AGENCIES: Please note that CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.

Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with client core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles