Job Scope:
Digital Operations Management:
· Execute daily website content uploads, updates, and maintenance including event listings, meta data management, and digital record processing
· Process content update requests from internal teams and external stakeholders efficiently
· Coordinate event approval workflows ensuring compliance with established criteria and standards
· Conduct comprehensive quality assurance checks on all files and content before publication
· Monitor published content for accuracy, consistency, and currency of information
Analytics and Performance Reporting:
· Extract and compile key performance metrics for weekly target performance reports with accurate data delivery to stakeholders
· Support trend analysis to identify patterns and insights from performance datasets
· Collaborate with marketing teams to put together reports for campaign performance and funnel analysis.
Location: City Hall
Working Hours: Mon – Thu: 8.30am to 6.00pm
Fri:8.30am to 5.30pm
Contract Duration: 3 Months
Salary: Monthly Rated (TBA)
Requirements:
· Basic data analytics capabilities with demonstrated ability to interpret charts, extract insights from numerical data, and identify performance trends
· Proficiency in spreadsheet software (Excel, Google Sheets) and CSV file management
· Strong written and verbal communication skills for effective stakeholder coordination
· Meticulous attention to detail for quality assurance and data accuracy
· Adaptability and learning agility to master new digital tools and evolving requirements
· Problem-solving skills for troubleshooting content and data inconsistencies
Desirable Skills:
· Experience with web analytics tools and digital campaign performance tracking
· Knowledge of data extraction methodologies and automated report compilation
· Understanding of digital marketing funnel analysis and conversion metrics
· Familiarity with content management systems and website maintenance protocols
EA License No.: 96C4864 (Shanice Lim Xin Ni)
Reg. No.: R22110485