Job Summary

We are seeking a highly motivated Investment Analyst to join our family office team. This role will focus on research and financial modelling across multiple asset classes, with a primary emphasis on equities.

Key Responsibilities

• Conduct in-depth research and analysis on listed equities and other asset classes.

• Build and maintain financial models to support investment decisions.

• Monitor market trends, macroeconomic developments, and sector-specific dynamics.

• Prepare investment reports, presentations, and recommendations.

• Support portfolio management activities and risk assessment.

Preferred Competencies & Requirements

• Diploma/bachelor’s degree in finance, Economics, Accounting, or related field; CFA or equivalent qualification preferred.

* Fresh Graduates are welcome to apply

• Strong analytical and quantitative skills with proficiency in financial modelling.

• Solid understanding of equity markets; exposure to multi-asset strategies and private equity is an advantage.

• Excellent communication and presentation skills.

• Self-driven, detail-oriented, and able to work independently in a small team environment.

Job Description

·      We are seeking a Functional/Test Analyst with strong domain knowledge and hands-on testing experience to support system validation and quality assurance activities. 

·      The ideal candidate will bring prior functional expertise, particularly within insurance or related domains, and contribute to ensuring system integrity and alignment with business requirements.

·       Exposure to SAP implementations will be an added advantage.

Key Requirements 

·      Strong functional experience in insurance or related domains. 

·      Proficiency in SQL for data validation, querying, and analysis.

·       Experience in system testing, UAT support, and defect management.

·       Prior exposure to SAP implementations is highly desirable. 

·      Detail-oriented with strong analytical and problem-solving skills.

·       Ability to work independently and proactively in a fast-paced environment.

·       Strong communication skills with the ability to engage both business and technical stakeholders.

Key Responsibilities

·       Develop, review, and execute test cases and test scenarios based on business and functional requirements. 

·      Perform functional, integration, and user acceptance testing (UAT) support. 

·      Validate system functionality to ensure alignment with business needs. 

·      Perform data validation and reconciliation using SQL queries. Identify, log, track, and support resolution of defects and issues. 

·      Collaborate closely with business users, developers, and project teams to ensure timely issue resolution. 

·      Ensure overall data accuracy, system quality, and compliance with requirements. 

·      Contribute to test documentation, reporting, and continuous improvement initiatives. 

Preferred Qualifications

·       Experience working in insurance systems or financial services platforms. 

·      Familiarity with SAP modules or SAP-driven projects.

·      Understanding of SDLC and testing methodologies (Agile/Waterfall).

Job Overview

We are seeking a proactive and technically strong Security Analyst to manage security operations and respond to cybersecurity incidents across the organization. This role focuses on monitoring threats, handling incidents, improving detection capabilities, and strengthening overall security posture.

The ideal candidate has hands-on experience with security tools, incident response processes, and risk management practices.

Key Responsibilities

1. Security Monitoring & Incident Response

• Monitor and investigate security alerts from internal systems or SOC providers
• Lead or assist in responding to incidents such as malware, ransomware, phishing, insider threats, and data loss events
• Coordinate containment, remediation, and recovery activities with IT teams
• Perform root cause analysis and recommend corrective improvements

2. Vulnerability & Patch Coordination

• Conduct vulnerability assessments and evaluate associated risks
• Prioritize remediation activities based on business impact
• Work with infrastructure and application teams to manage patching
• Track remediation progress and report risk exposure

3. Security Platform Administration

• Manage and maintain enterprise security tools including SIEM, SOAR, EDR/XDR, DLP, CASB, email and web security platforms
• Fine-tune detection rules to improve accuracy and reduce false positives
• Support integration of security platforms with enterprise systems
• Experience with platforms such as Sentinel or Securonix is advantageous

4. Threat Intelligence & Risk Monitoring

• Monitor emerging threats, vulnerabilities, and attack techniques
• Assess relevance to the organization and recommend mitigation strategies
• Convert threat intelligence into actionable detection or preventive controls

5. Governance, Risk & Compliance

• Support compliance initiatives aligned with ISO 27001, NIST, SOC 2, PDPA, GDPR
• Participate in internal risk assessments and audit activities
• Maintain security policies, procedures, and documentation
• Assist in vendor and third-party security assessments

6. Advisory & Awareness

• Provide cybersecurity guidance to IT teams, developers, and business stakeholders
• Support awareness initiatives such as phishing simulations
• Act as an internal subject matter resource on cybersecurity topics

7. Continuous Improvement

• Identify security gaps and propose enhancements
• Recommend automation initiatives to improve efficiency
• Track and report security KPIs and operational metrics

Requirements

Education

• Degree in Computer Science, Information Technology, or related discipline

Experience

• Minimum 3 years of experience in IT or cybersecurity
• Understanding of network infrastructure, server environments (Windows/Unix), and endpoint platforms

Technical Skills

• Hands-on experience with security solutions such as endpoint protection, SIEM platforms, vulnerability scanners (e.g., Tenable), privileged access management tools (e.g., CyberArk)
• Familiarity with platforms such as Sentinel or Securonix
• Strong analytical and problem-solving skills

Certifications (Preferred)

• QISP
• CISSP
• CompTIA Security+
• Cybersecurity Nexus or equivalent

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

TheCompany:

Aramco Trading was established as SaudiAramco’s trading arm in 2011 under the approval of Saudi Aramco’s Board of Directors. It established its headquarters in Al-Midra Tower in Dhahran, Saudi Arabia and have 4 other global offices in London, Singapore, Fujairah and America. With five offices currently operating worldwide, Aramco Trading has broader access to markets, a wider client base, a more talented and diversifiedworkforce, and a more sophisticated and integrated global business model.

Today, the company is recognized globallyas a critical trading partner for refiners, shipping companies, financial institutions, end-users, and other product-trading companies. The company trades across the barrel including Crude, Middle distillates, Light distillates, bulk petrochemicals, polyolefin and recently clean energy like LNG, Emission and Biofuels.

Aramco Trading Singapore (ATS) is the largest subsidiary out of the kingdom and is actively trading within the region and globally across all products since 2018.

The Function:
The ATS Market analyst directly supports the respective trading desk(s) in the Front office, as well as other analysts within the Analytics team. He/She provides analytical and pricing decision support to Analysts, Traders and Trading Managers.  He/She will also deliver market research reports to Senior Management and Business Development.

Key Accountabilities:

• Develop and ownthe assigned Product Supply and Demand (SnD) balances for up to 12 months ahead, and become the expert with an understanding of the key drivers for the projection (70%)

o Update the SnD regularly with the latest national statistics, project forward demand and import/export based on latest arbitrage flows/refining economics/seasonality

o  Perform vessel tracking for the assigned product flow

o  Collaborate with other analysts on product yield and refinery run forecast

o Identify opportunities and threats to the product group

• Provide views onforward product cracks, spreads, EW, refining margins and trading insights for the assigned product (15%)

• Support Senior Management and Business Development for market research (15%)

o Provide analytical supportfor management reports as assigned by Head of Analytics

Requirements:

• Bachelor’s degree in Engineering, Finance,Economics or a related discipline

• 1 - 3 years’ experience in a marketing or trading analyst rolesupporting energy trading desks; experience with a trading desk/companypreferred
• Well-versed with refinery, petchem configurations and product specifications
• Proven analytical skills to collect, process, and evaluate large amount of data
• Strong proficiency in MS Excel (including VBA) to analyse data effectively
• Quantitative skills (statistical forecasting) and knowledge of other programming languages (such as SQL, Phyton, and R) is preferred
• Experience with data / dashboard visualization software is a plus
• Ability to work in fast-moving time-critical and stressful environment - responds constructively to challenges and handles pressure positively
• Ability to combine industry knowledge with analysis of internal and external data to present actionable insights, opportunities and threats for the business
• Collaborative and team oriented - works well in and across teams, prioritizes team performance and influences others positively towards team goals
• Attentive to detail - thorough in completing work tasks, quality reviews and uses time effectively
• Takes initiative and able to work independently - requires minimal supervision and forward thinking to needs of customers and organization.
• Excellent written and verbal communication skills 
• Ethical and honest,high integrity and trustworthy.

Coordinate with site team for the progress, productivity, test requirements. Organize with testing lab for the JGP samples and obtain reports from Lab. Generate daily production logs, parameter with depth. Get data logger report and provide graphs for QPS submission. Cost control, prepare estimation with engineers, monthly progress claim submission to clients.

Responsibilities

• Maintaining detailed position summary for respective business unit
• Compiling daily profitability reports enabling traders and brokers to determine how market moves are impacting their positions
• Contributing to the weekly summary to Board on P&L movement
• Ensure all deals have an accurate Mark to Market.
• Maintain, calculate and issue daily price exposure to the Matrix
• Maintain profit / loss reporting to ensure these are accurate at all times.
• Conduct ad-hoc analysis as required by brokers, traders, marketers and management

Job Duties & responsibilities

Part of a scrum team handling Treasury & Markets Projects/Enhancements.

Gather Business requirements from stakeholders (Front Office, Back Office, Finance etc.) including facilitating requirements workshops.

Analyze/Validate the business requirements and translate them into detail requirement specifications (includes functional and non-functional requirements).

Ensure requirements have proper traceability.

Conduct User acceptance testing and reviews and drives resolutions for the issues encountered.

Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Possess strong business & technical subject matter knowledge.

Leverage the subject matter experts in T&O in delivery of structured and well-thought through solutions.

Become an effective “bridge” between users and technology.

Good team player with strong interpersonal skills.

Requirements

Bachelors or higher degree preferably in business or Computer Science IT

At least 6-8 years working as a Business Analyst in banking domain

Possess strong business & technical subject matter knowledge Understanding of multi-asset class products; FX, Bonds, FXO, Equity Derivatives is preferred.

Preferred to have experience in SQL and Elastic Search/Kibana

Working experience on Treasury & Markets Related Project is preferred.

Ability to run and manage projects independently.

Experience in Agile delivery will be an advantage.

Must be organized, able to work with minimal supervision, flexible to switch and work on different projects and manage them in a timely manner

Experience working on Jira, Confluence will be an advantage

Responsibilities

• Perform business analysis and/or acting as point of contact with external vendors/integrators and various business representatives.
• Ensuring the quality of deliverables from the integrators, involving thorough review, feedback, and alignment with business stakeholders on respective areas.
• Responsible for enhancing the product backlog with detailed specifications.
• Clarify and communicate the specifications to all the relevant stakeholders involved.
• Responsible for gathering and analyzing user requirement and impact analysis during Project preparation phase.
• Producing / reviewing General / Detailed Functional Specification and communicating to project teams.
• Learns the system functions / data and is able to define the evolutions of the functional architecture.
• Responsible for proper documentation of functional and non-functional specifications.
• Review test cases of SIT tester.
• Prepare and support UAT.
• Ensure that risks and issues are escalated to line manager.
• Contribute to change management.
• Contribute to support / incident analysis as required.
• Contribute to defining and implementing a Target Operating Model (TOM) for business processes or adapting the system to meet the TOM defined for each business processes.

Technical & Behavioral Competencies

• 6-8 years of overall experience performing business analysis professional software engineering.
• Any experience in IT transformation projects involving portfolio management system and/or Core banking applications.
• Good knowledge of Portfolio Management, Advisory, Risk modelling and Optimization functions is added advantage.
• Good knowledge of Order Life Cycle and related functions.
• JIRA and Confluence knowledge is required.
• Detail oriented and good documentation skill is required.
• Ability to work in a multicultural environment (Asia + Europe).
• Good presentation skills.
• Knowledge about REST API design standards, patterns and best-practices.
• REST API development experience is a plus.
• Experienced in Waterfall and Scrum methodology.
• Ability to work in fast-paced environments.
• High level of professionalism, patience and maturity.
• Team player.
• Temenos Triple’A core scripting knowledge is a MUST.
• Design Thinking knowledge is a plus
• Cybersecurity knowledge is a plus.
• Functional knowledge of wealth management –is a MUST,
• Advisory topic understanding is a plus.
• Certified product owner or scrum master certification is a plus.
• Bachelor’s Degree or equivalent experience required.

Job Summary

We are looking for a detail-oriented and analytical Data Analyst to support data-driven decision-making across the organization. The ideal candidate will be responsible for collecting, processing, and analyzing data to generate actionable insights that improve business performance and operational efficiency.

Key Responsibilities

• Collect, clean, and analyze large datasets to identify trends and patterns
• Develop dashboards and reports to support business decisions
• Work closely with business teams to understand data requirements and translate them into analytical solutions
• Perform ad-hoc analysis to support management requests
• Monitor key performance indicators (KPIs) and provide regular performance reports
• Ensure data accuracy, integrity, and consistency across systems
• Support data integration from multiple sources (CRM, marketing, operations systems)
• Present findings and insights clearly to stakeholders

Requirements

• Bachelor’s degree in Data Analytics, Statistics, Computer Science, or related field
• 2–5 years of experience in data analysis or related roles
• Strong proficiency in SQL and Excel
• Experience with data visualization tools (e.g., Tableau, Power BI)
• Familiarity with Python or R for data analysis is a plus
• Strong analytical thinking and problem-solving skills
• Ability to interpret complex data and communicate insights clearly
• Good attention to detail and organizational skills

Preferred Qualifications

• Experience working with CRM or customer data platforms
• Knowledge of business intelligence (BI) tools and data warehousing concepts
• Experience in industries such as recruitment, immigration, or consulting
• Familiarity with automation tools or AI-based analytics
• Understanding of Singapore market data trends

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Key Responsibilities

A. Business Analysis & Delivery Support

• Conduct business discovery and requirements gathering sessions.
• Translate business needs into user stories, functional specifications, and process flows.
• Support delivery of initiatives across enterprise systems, including ERP and commercial platforms.
• Facilitate workshops and stakeholder discussions to clarify scope and requirements.
• Track action items and support follow-through across cross-functional teams.

B. Governance & Compliance Support

• Support User Access Review (UAR) coordination and documentation for Business Applications.
• Assist in ensuring system configurations align with internal security policies.
• Provide documentation support for audit engagements and follow-up actions.

C. Technical Coordination & Solution Enablement

Work with technical teams to support platform setup and configuration activities, including:

• Supporting Azure-related environment coordination.
• Assisting in workflow automation enablement (e.g., n8n or similar platforms).
• Supporting configuration-based enhancements and system changes.
• Coordinating testing activities and validating solution outcomes.

This role requires techno-functional understanding but does not carry primary architecture ownership.

D. Stakeholder & Project Coordination

• Act as liaison between business stakeholders and technical teams.
• Support tracking of delivery timelines and dependencies.
• Escalate risks and issues to senior leadership where appropriate.
• Contribute to continuous improvement of business processes and system workflows.

Qualifications & Experience

• Bachelor's degree in IT, Computer Science, Business Administration, or related discipline.
• 6-8 years of experience in Business Analysis within enterprise environments.
• Experience supporting ERP, commercial systems, or digital platforms.
• Familiarity with cloud platforms (e.g., Azure) and workflow automation tools is advantageous.
• Exposure to audit, access governance, or compliance activities is a plus.
• Experience working in cross-functional delivery teams.

Additional Skills

• Strong communication and facilitation skills.
• Structured and detail-oriented.
• Ability to manage multiple workstreams with guidance from senior leads.
• Collaborative team player with a proactive mindset.

JobResponsibilities

• Build strategic relationships and alliances with stakeholders to achieve common goals.
• Drive the organization’s technology alignment with business needs.
• Inspire stakeholders to pursue the organization’s technology vision.
• Manage critical internal and external stakeholders’ changes in needs and priorities.

Capabilitiesand Requirements Analysis and Definition

• Based on input from the business target operation model, to work with project managers, functional business analysts, technology teams, and domain architects to map out the delivery roadmap, capabilities, and architecture view.
• Collaborate with business stakeholders from across Group (Singapore and Regional) to elicit and review business requirements, focusing on delivering enterprise-wide capabilities for KYC customer lifecycle management, KYC workflow, and AML workflow delivery.
• Lead the analysis and documentation of the "to be" business and operations processes based on the agreed requirements and/or function points. Perform impact assessments.
• Support the analysis and definition of detailed functional and non-functional requirements based on business requirements, including the transition of these requirements to technology teams for solution design and delivery.
• Support funding requests for projects within the programme of work, ensuring that requests align with strategy, roadmap and target capability/architecture views.
• Monitor and manage risks/issues related to requirements and scope.
• Collaborate with business stakeholders and technology teams to develop and deliver deployments plans.
• Collaborate with Group Information Security, where needed, to ensure non-functional requirements effectively incorporate security requirements.

Testing& Scope Management

• Work with the Testing Domain Lead and Test Managers to translate business requirements into a test strategy and testing approach, including the use of automated testing tools and methodology.
• Support the project teams with the clarification of escalated test findings, especially where findings result in business requirement or design changes.
• Review and assess change requests to determine cost and timeline impacts.
• Ensure all changes are approved in-line with programme governance.
• Partner with stakeholders in ensuring System Development Methodology framework, governance and process is followed to deliver technology-led change projects.

PostGo-Live

• Ensure that up-to-date knowledge and subject matter expertise in retained within the team via “train the trainer” sessions and documentation.

Leadand Develop Talent

• Lead and coach a team of functional business analysts.
• Develop plans to build the functional business analysis capabilities of the team.
• Develop programmes aimed at upskilling the organization’s workforce in technology.
• Review outcomes from talent development initiatives.

Job Requirements:

• 15 years of the relevant banking experience. Equivalent experience and skills also considered.
• Deep understanding of Compliance and/or Anti Money Laundering (AML), Know Your Client (KYC) principles and AML/ CFT, Sanctions, Anti-Bribery & Corruption and Fraud experience in banking, insurance and/or asset management.
• Knowledge of the global regulatory environment and a strong understanding of expectations of regulators, especially developments in KYC is helpful.
• Familiar with change management process and project management fundamentals
• Experience in scoping and evaluation - defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Compliance Technology platform experience with Actimize, Detica and Quantexa is highly preferred.
• Understanding of technology and operational processes across functions / departments in the bank/market
• Tertiary level qualifications in Engineering/Technology/Business/Finance or equivalent

Job Descriptions:

• Lead strategic initiatives to expand the company’s presence and revenue streams across the Asia-Pacific region.
• Identify new market opportunities, develop partnerships, and strengthen relationships with both new and existing clients.
• Coordinate business development activities across regional offices to ensure consistent market approaches.
• Conduct comprehensive market research, data analysis, and competitor benchmarking to support strategic decision-making.
• Design product pricing strategies, prepare commercial proposals, and lead tender submissions.
• Participate in product improvement planning based on market feedback and competitive analysis.
• Organize and represent the company at trade shows, exhibitions, and industry conferences.
• Oversee product training, business negotiations, and client engagement activities across multiple countries.

Requirements:

• Understand the engineering machinery markets in China, the USA, and Germany, particularly familiar with equipment from Sany, XCMG, CATERPILLAR, and LIBHERR.
• At least 3-4 years of relevant working experience in the equipment or construction industry.
• Candidate must possess at least a Degree in Engineering, Mechanical Engineering, Business, Marketing, or a related field.
• At least 4 years of relevant working experience in the equipment or construction industry.
• Possess background experience in data analysis and market research.

*We regret to inform you that only shortlisted candidates would be notified*

What this Job Entails:

Responsible for supporting organizational decision-making through complex analysis, reporting, research, and effective use of data generated from our information systems. Identifies and interprets trends and patterns in datasets. This role requires a strong, analytical thinker.

Your Roles and Responsibilities:

• Conduct quantitative/ qualitative data analysis using tools and functions such as SQL, Dashboards, and Google spreadsheets
• Collaborate with individuals throughout the organization to understand data visualizations needs for customer feedback
• Constructs forecasts, recommendations and strategic/tactical plans based on business data and market knowledge
• Present reports monthly, quarterly and as requested with issues, observations or outcomes specified
• Work with client stakeholders to improve, automate and align data with current client processes
• Creates specifications for reports and analysis based on business needs and required or available data elements.
• Produces datasets and reports for analysis using system reporting tools.
• Provides consultation to users and lead cross-functional teams to address business issues
• Utilizes a variety of software applications and data sources to develop methodologies for the Business Intelligence team
• Actively develops new tools and system enhancements, troubleshoots and solves data issues
• Seeks out, identifies, documents, and initiates resolutions to data quality issues that are discovered during report and analysis development
• Stay connected to industry trends, research and recommend best practices and KPIs

Required Qualifications/Skills:

• Bachelor’s degree / Diploma and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience
• Networks with senior internal and external personnel in own area of expertise
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions
• Proven track record of analyzing data and using analysis to drive key insights and recommendations
• Ability to work with large data sets across multiple systems
• Strong presentation skills - able to crisply visualize and present data and insights to the organization
• Strong development skills in SQL, PL-SQL, and TSQL
• Strong report writing skills
• Strong Query skills
• Experience with Tableau, Hadoop, BigQuerry system management, SSIS, SSRS, or PowerBI Experience
• Python knowledge
• Advanced Microsoft Office/G-suite knowledge
• Able to read and create technical documentation
• Ability to independently diagnose complex situation into manageable parts
• Analyzes and/or organizes complex information with broad direction. Identifies trends.
• Participates as a specialized knowledge resource in established processes
• Performs more complex general activities
• Ability to be a team player with a professional attitude
• Ability to multitask in a fast paced, constantly changing environment

Job Summary

We seek a seasoned Techno Functional Consultant with 10+ years in AML, KYC, Fraud Prevention, and Actimize platform projects to lead business analysis, solution design, and stakeholder collaboration for global financial crime compliance initiatives.

Responsibilities

• Lead end-to-end requirements gathering and analysis for AML, KYC, Fraud Prevention, and Transaction Monitoring solutions to ensure regulatory compliance and operational effectiveness
• Develop clear and comprehensive Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), and Use Case Specifications to guide solution development
• Perform gap analysis, process improvement evaluations, and impact assessments to support change request decisions and optimize workflows
• Collaborate with stakeholders, product managers, and development teams to design and implement functional solutions on Actimize platforms (AIS, RCM, SAM, WLF, CDD) tailored to client needs
• Map client data to solution data models to maximize detection engine accuracy and performance
• Plan and support User Acceptance Testing (UAT) by creating test cases and managing defect resolution to ensure solution quality
• Coordinate cross-functional teams across onshore and offshore locations to maintain project alignment and delivery timelines
• Provide solution consulting and manage platform upgrades for banking clients across APAC, EMEA, and US regions
• Ensure all solutions comply with relevant regulatory requirements and industry best practices in financial crime detection

Required competencies and certifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Minimum 10 years’ experience in AML, KYC, and Fraud Prevention domains with hands-on experience implementing Fircosoft solutions
• Proficient in documentation, stakeholder management, and functional design for complex financial crime compliance projects
• Skilled in Oracle SQL, JIRA, Confluence, and Agile/Waterfall project methodologies
• Strong communication skills with proven ability to collaborate effectively across diverse cultural teams

Preferred competencies and qualifications

• MBA degree preferred to support strategic business analysis and leadership capabilities

Our client, a commodities trading firm specialising in metals, is seeking a Business Analyst to support its global trading and commercial activities.

This role will focus on turning global metals market data into actionable insights to support trading decisions, pricing strategies, and customer engagement across multiple regions including Asia, Middle East, Africa, Europe and the Americas.

The successful candidate will work closely with traders and commercial teams in a fast-paced, global trading environment.

Our client is looking for a 1st / 2nd Line Service Support Analyst who is technically strong, service‑focused, and motivated by working in a fast‑paced, technology‑driven environment.

This role goes beyond traditional IT support. You will:

• Support sales force and global business functions
• Work within a modern Microsoft and cloud ecosystem
• Be exposed to AI‑enabled tools, automation, and continuous improvement initiatives
• Contribute ideas on how we can improve service delivery using technology

You will act as a key point of contact for IT issues and service requests, while working closely with colleagues across regions and collaborating with the wider global Technology team.

Deliver 1st and 2nd line IT support across APAC

Own incident and request resolution within SLAs

Support Microsoft 365, Azure, devices, and network connectivity

Handle onboarding/offboarding, access, and asset management

Partner with vendors and support global tech initiatives

Maintain documentation and ensure policy compliance

Essential

• A‑Level / AS‑Level education or equivalent practical experience
• 3+ years’ experience in IT support or helpdesk roles (1st / 2nd line)
• Strong customer service mindset, ideally within a fast‑paced or sales‑led environment
• Solid experience supporting Windows devices, mobile devices, and Microsoft 365
• Strong troubleshooting and diagnostic skills
• Experience with ITSM / helpdesk systems and asset management
• Confidence working independently while collaborating within a global team

• 5+ years’ experience as an IT Business Analyst or System Analyst
• Experience supporting HRIS or ERP systems, preferably SAP SuccessFactors
• Exposure to SAP SuccessFactors modules such as Employee Central, Recruiting, Learning, Performance, or Compensation
• Strong requirements gathering, documentation, and stakeholder communication skills
• Experience working in Agile and/or Waterfall environments
• Hands-on experience supporting system enhancements and UAT
• Gather and document HRIS-related business requirements from HR stakeholder
• Translate requirements into clear functional specifications and user stories
• Support enhancements and configuration changes in SAP SuccessFactors
• Assist with HR system integrations (e.g. payroll, finance, identity systems)

We are looking for an experienced Senior Application Support Engineer with strong expertise in integration support. The ideal candidate should have hands-on experience in application support or development in Python, SQL, Unix, Java, AWS, and Git.

• Handle P1, P2, and P3 incidents, perform troubleshooting, debugging, and log analysis to meet SLA targets.
• Lead and participate in bridge calls during critical incidents, coordinating with internal teams and external vendors.
• Perform Root Cause Analysis (RCA) and implement preventive measures to reduce recurring issues.
• Manage user accounts, ensuring proper access control and security compliance.
• Support deployments in Production and UAT environments.
• Evaluate and test APIs using tools like Postman and Rest Client for seamless integrations.
• Work with SQL queries for data validation, campaign tracking, and issue resolution.
• Administer Linux systems, troubleshoot OS-level issues, and automate tasks using shell scripting.
• Collaborate with cross-functional teams and vendors
• Maintain comprehensive documentation of application support procedures, incident resolutions, and system configurations.
• Basic knowledge of CI/CD tools (e.g., Jenkins, GitLab CI/CD) is a plus
• Strong analytical thinking and problem-solving mindset

Our client is Co-founded in 2019 by a leading US private equity company and management, the Company has rapidly grown to become the largest owner-operator of self-storage in Asia with nearly US$1.2 billion of AUM and over 370 locations: with operations in Singapore, China, Hong Kong, South Korea, Japan, Malaysia, Thailand, andAustralia. The Company is targeting to become the dominant self-storage platform in Asia-Pacific over the next five years through organic growth and strategic M&A. 

The Company is seeking to create a new Regional Head of Technology role to support the Company through its next phase of growth and beyond.

Role Summary:

The Systems Analyst will be responsible for managing and optimizing the company’s Call Center Solution, Property Management System (PMS), Online Booking Platform and CRM. This role ensures these platforms work seamlessly together through effective API integrations, data synchronization, and process automation. The analyst will serve as the bridge between business teams and technical teams to ensure system reliability, scalability and consistent customer experience across channels.

Duties & Responsibilities:

1. Systems Ownership & Support

• Act as system owner and subject matter expert for call center, PMS, online booking, and HubSpot platforms.
• Provide day-to-day support, troubleshooting, and issue resolutionfor system incidents.
• Maintain system configurations, user access, and documentation.
• Monitor performance and proactively recommend improvements or automation opportunities.

2. Business Analysis & Process Optimization

• Collaborate with business stakeholders (Customer Service, Sales,Operations, Marketing) to gather requirements and translate them into technical specifications.
• Analyze workflows and propose enhancements to improve customer engagement, lead management, and booking conversions.
• Lead testing, validation, and deployment of new system features or updates.

3. API Integration & Data Flow Management

• Design, document, and manage integrations between the PMS, HubSpot, online booking system, and call center platform.
• Collaborate with internal developers or external vendors to implement RESTful APIs or middleware solutions for real-time dataexchange.
• Ensure synchronization of key data such as customer profiles,leads, bookings, and property availability.
• Maintain data integrity, monitoring data flows and identifyingdiscrepancies across platforms.

4. CRM Management

• Manage CRM configuration, workflows, pipelines, andautomation rules.
• Ensure seamless lead capture, follow-up automation, and customer lifecycle tracking.
• Integrate CRM with booking and call center systems to createunified customer insights.
• Support marketing and sales teams with dashboard and report creation.

5. Vendor & Stakeholder Coordination

• Liaise with software vendors and service providers for enhancements, troubleshooting, and performance issues.
• Participate in vendor assessments and system upgrade planning.
• Communicate release notes, downtime, and changes to relevant stakeholders.

6. Governance, Security & Compliance

• Ensure all systems comply with IT security and data protectionstandards.
• Support internal and external audits related to system usage,access, and data management.

Job Requirements

• Bachelor’s degree in Information Systems, Computer Science, or related discipline.
• 3–5 years of experience as a Systems Analyst, Application Specialist, or Technical Business Analyst.
• Hands-on experience with Zendesk/HubSpot CRM, Property Management Systems, Call Center Platforms, and Online Booking Solutions.
• Strong experience in API integration, RESTful services, and data flow management.
• Familiarity with SQL, data mapping, and middleware tools (e.g., Zapier, Make, or custom integration frameworks).
• Demonstrated ability to document processes, create system diagrams, and perform root-cause analysis.

Excellent communication skills with both technical and business stakeholders.

Skills& Competencies:

• Strong analytical and technical troubleshooting skills.
• Detail-oriented with a passion for clean data and scalable processes.
• Ability to communicate complex technical concepts to non-technical stakeholders.
• Strong project management and cross-functional collaboration skills.
• Growth mindset with a focus on automation and continuous improvement.

• Experience with systems such as Zendesk/Hubspot, Genesys,Opera PMS, or custom booking platforms.
• Exposure to APIs or CRM-to-ERP integrations.
• Understanding of automation tools, reporting dashboards,and workflow design.

For this role, the compensation package includes VB up to 3 months.

Interest applicants, pls email updated resume to jessie@recruitexpress.com.sg

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599

What you'll do:

As a Commodities Metals Reporting Analyst, you will be at the heart of daily market activity for steel raw materials across Asia. Your day-to-day responsibilities will involve gathering critical price information directly from key players in the industry, conducting rigorous assessments using tried-and-tested methodologies, and producing high-quality written content that informs decision-makers worldwide. You will thrive by building lasting relationships with sources throughout the region while collaborating with an international team dedicated to excellence. Success in this role comes from your ability to synthesise complex data into actionable insights, maintain unwavering attention to detail under tight deadlines, and contribute positively to both local and global initiatives aimed at enhancing market transparency.

• Gather and verify price information daily from primary market participants across the Asian steel raw materials sector, ensuring accuracy and reliability in all reporting activities.
• Conduct thorough assessments of market prices using established methodologies while actively contributing ideas for their ongoing development and improvement.
• Write insightful market commentaries, news stories, and in-depth analysis pieces that translate complex market movements into clear, accessible content for a wide audience.
• Engage regularly with industry stakeholders to build strong source relationships, fostering trust and open communication that enhances the quality of market intelligence gathered.
• Collaborate closely with colleagues both locally in Singapore and as part of a wider global team to share insights, align on best practices, and deliver cohesive coverage across multiple commodity markets.
• Take ownership of specific commodity markets by monitoring trends, identifying emerging opportunities or risks, and flagging significant changes internally for further action.
• Present findings through written reports as well as digital media presentations, adapting your communication style to suit different audiences and platforms.
• Maintain meticulous records of price assessments and methodology updates to ensure transparency and consistency in all published data.
• Actively participate in internal discussions regarding market developments, offering thoughtful input based on your research and interactions with market participants.
• Support the ongoing evolution of pricing mechanisms by staying informed about regulatory changes and technological advancements impacting the industry.

What you bring:

To excel as a Commodities Metals Reporting Analyst, you will bring proven experience from previous roles focused on metals or broader commodity markets where you have honed your analytical acumen. Your background should reflect not only technical proficiency but also an ability to communicate clearly across cultures—skills that are invaluable when building trusted relationships with both internal colleagues and external sources.

• Demonstrated experience—at least three years—in metals or commodity markets within either reporting or analytical roles, showcasing your familiarity with industry dynamics.
• Exceptional communication skills that enable you to translate technical or complex information into clear narratives suitable for various audiences.
• Critical thinking abilities paired with initiative-taking behaviour ensure you can identify trends early and respond thoughtfully to emerging challenges or opportunities.
• Meticulous attention to detail when handling data ensures accuracy in all aspects of price assessment and reporting activities.
• A conscientious approach to using Excel for data management tasks supports efficient workflow processes within the team environment.
• Genuine enthusiasm for taking responsibility over specific commodity markets—both informationally and relationally—demonstrates your commitment to becoming an expert resource.
• Resilience under pressure allows you to consistently produce timely content even when faced with fast-moving developments or tight deadlines.
• A collaborative mindset that values knowledge sharing contributes positively towards collective success within a supportive organisational culture.

What sets this company apart:

This organisation stands out as a global leader in market intelligence thanks to its unwavering commitment to integrity, transparency, and professional development.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

What you'll do:

As a Junior Fund Operations Analyst, you will play an integral role in supporting the day-to-day operational activities that underpin successful fund management. Your responsibilities will span trade booking, reconciliation of positions and cash balances, liaising with key external partners such as prime brokers and fund administrators, executing monthly swap resets, tracking corporate actions, and participating in automation projects designed to streamline processes.

• Ensure accurate booking and processing of trades within the order management and portfolio management systems according to established procedures and expectations.
• Perform daily reconciliation of positions and cash balances, identifying discrepancies and collaborating with relevant parties to resolve any issues promptly.
• Liaise effectively with prime brokers and fund administrators regarding cash breaks, position breaks, and other operational matters requiring attention or clarification.
• Execute monthly swap resets diligently while monitoring broker data to ensure consistency and accuracy across all records.
• Track and monitor corporate actions as well as elections, ensuring timely responses and correct implementation within internal systems.
• Participate actively in automation projects aimed at enhancing processes and workflows under the supervision of senior team members.
• Support ongoing process improvement initiatives by providing feedback, assisting with documentation, and helping implement new solutions as directed.
• Collaborate closely with both internal stakeholders such as portfolio managers and compliance teams, as well as external partners including prime brokers and fund administrators.
• Undertake additional duties as assigned by the Senior Operations Manager or other senior staff members to support the smooth functioning of the operations department.

What you bring:

The ideal candidate for the Junior Fund Operations Analyst position brings proven experience from similar roles within financial services—particularly those involving back or middle office functions for investment funds. Your background should reflect an aptitude for managing complex operational processes efficiently while upholding rigorous standards of accuracy. In addition to technical proficiency with relevant systems (such as PMS or Bloomberg), your interpersonal strengths will enable you to build trust-based relationships across diverse teams.

• Hold a degree with at least 2-5 years of relevant experience in back or middle office operations within hedge funds, long-only funds, or service providers supporting these sectors.
• Demonstrate an analytical mindset with the ability to prioritise tasks effectively while maintaining high standards of accuracy under time constraints.
• Possess strong communication skills complemented by excellent interpersonal abilities that foster positive relationships with colleagues and external partners alike.
• Showcase experience or exposure to project management or process enhancement initiatives; prior involvement in automation projects would be advantageous but not essential.
• Display familiarity with portfolio management systems (PMS), Bloomberg terminals, or matching systems; practical knowledge is preferred but not mandatory for success in this role.
• Exhibit a collaborative spirit as a dependable team player who also demonstrates initiative when approaching new challenges or assignments.
• Maintain a positive attitude towards learning new concepts quickly while adapting flexibly to evolving business needs within the operations function.

What sets this company apart:

This organisation stands out for its unwavering commitment to fostering an inclusive workplace where every team member’s voice is heard. Employees benefit from access to comprehensive training programmes designed to enhance both technical expertise and soft skills.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

• Bachelor's degree in Computer Science, Information Technology or equivalent.
• Minimum 5 years of working experience in business requirement analysis or related field.
• Worked on larger system e.g. have testing experience of front end application and back end application along with API testing.
• Worked independently or with a team to create test cases of end 2 end system.
• Align all stakeholders to ensure that business requirements are adequately gathered and defined.
• Perform gap analysis to complete the clients’ business requirements.
• Develop and maintain documentation on business in put and translation into visual models (Business domain model, process flow diagrams, use case diagrams, activity diagrams, data models, and wireframes).
• Coordinate with development team and support team to analyse and fix root cause issues, as needed.
• Perform system end-to-end testing to validate and ensure the system meets the requirement specifications.
• Involvement in the system integration testing phase prior to implementation.

Summary

Research For Impact (RFI) is seeking an experienced qualitative research analyst to work in our Singapore office.  The ideal candidate will have strong qualitative research skills coupled with practical experience with mixed-methods analysis and evaluation, with an interest in Southeast Asia, and have experience in working in a research team.

Expectations

The chosen candidate will:

• Be excited about working close to the ground in a small cohesive team.
• Contribute to a portfolio of research and advisory projects in a multidisciplinary team covering the health, social and financial sector.
• Collaboratively draft proposals and plans for research projects (including study design, data collection plans, budgeting) with guidance from a senior colleague.
• Independently conduct literature reviews and evidence synthesis.
• Undertake tasks using basic to intermediate-level qualitative skills, such as data collection, cleaning and analysis using statistical software like NVIVO, Atlas.ti or Dedoose.
• Conduct interviews and focus group discussions as part of primary data collection.
• Provide support for the development of participatory approaches with partner organizations, including providing facilitation support and conducting immersive data collection.
• Synthesize research findings into clear insights and actionable recommendations.
• Draft and edit reports and briefs.
• Translate complex findings into accessible narratives for diverse audiences.
• Support and progressively co-facilitate workshops and stakeholder discussions.
• Take ownership of assigned workstreams and proactively contribute to project quality.
• Manage projects, including interacting with stakeholders and helping to ensure timely and high-quality deliverables, with guidance from a senior colleague.
• Work flexibly and adapt to evolving project needs in dynamic environments.

Required Qualifications

1. Academic Foundation and Intellectual Orientation

• Degree in economics, politics, public policy, social sciences, or a related field (Master’s or higher).
• Course transcript demonstrating strong academic performance, critical thinking, and multidisciplinary exposure.
• Strong sense of intellectual curiosity, with openness to learning across domains.

2. Research and Analytical Capabilities

• Strong commitment to rigorous and objective research methods and practices.
• Familiarity with both academic and policy/practice research contexts, including ethics and data protection.
• Ability and experience in qualitative data collection (e.g., interviews, focus group discussions).
• Ability to conduct data analysis and synthesis to generate insights for publication, impact reporting, and/or policy-making.
• Experience with independent research, as evidenced by sample research reports or thesis work.
• Ability to apply structured analytical frameworks to complex social issues.

3. Applied Research and Impact Practice

• Experience working with partners, whether in a lead or supporting role, in research and monitoring and evaluation, either in the design stage, systems building, implementation, reporting, or across
• Experience facilitating multi-stakeholder discussions, workshops, and sensemaking processes, such as training, alignment workshops, and stakeholder briefings
• Strong commitment to advancing impact in Southeast Asia/Asia

4. Stakeholder Engagement and Communication

• Experience in relationship building and partner communications, including engagement with social sector stakeholders
• Experience in proposal and grant writing
• Excellent written and verbal communication skills, including technical and policy-writing
• Strong ability to develop clear, structured, and visually effective slide decks

5. Project Delivery and Collaboration

• Ability to manage research workstreams, timelines, and deliverables independently or with minimal supervision
• Experience coordinating across multiple stakeholders and project components

Preferred (but not required)

6. Regional and Contextual Experience

• Experience working in the social and development sector in Southeast Asia/Asia
• Experience in research projects in Southeast Asia/Asia
• Relevant regional language skills, particularly an ability to conduct fieldwork in Chinese

7. Research Approaches and Methods

• Experience in participatory approaches (e.g., human-centred design, community-led approaches, participatory action research)
• Experience in immersive research and fieldwork

8. Facilitation and Capacity Building

• Experience designing and delivering workshops, training, and organisational capacity-building sessions

9. Leadership and Advanced Practice

• Experience as a research leader across sectors (e.g. academic, think tank, public, private, or non-profit)

Required Actions

Once we contact you, do note that you will need to submit further documents as follows:

1. Your full CV.
2. A previous sample report, peer-reviewed journal publication, or published or unpublished thesis that is primarily your work as a writing sample.
3. Answers to three mandatory screening questions.  Each answer will be 100 to 150 words.  The questions will be provided to you, when we contact you.

Role Overview:

We are seeking a Business Analyst Lead to drive excellence in business analysis across complex, large-scale programmes. This role extends beyond individual contribution—you will lead a team of Business Analysts, influence solution direction, and ensure deliverables align closely with business objectives.

You will collaborate closely with Business Architects, Product Managers, and Solution Architects to translate strategic goals into implementable solutions, while guiding teams in delivering high-quality requirements, testing activities, and stakeholder engagement.

Key Responsibilities:

Leadership & Team Management

• Lead, mentor, and develop a team of Business Analysts to uphold consistent quality and delivery standards
• Provide direction on requirements elicitation, stakeholder engagement, and documentation best practices
• Build a collaborative, accountable, and high-performing team culture

Business Analysis & Solution Design

• Oversee requirements gathering, analysis, and documentation across multiple projects
• Ensure business requirements are accurately translated into solution designs and implementation outcomes
• Guide the team in developing user stories, process flows, and functional specifications

Project Planning & Delivery

• Drive business analysis planning across project lifecycles, ensuring clarity of scope, timelines, and deliverables
• Partner with Product Owners and Project Managers to manage backlogs, priorities, and dependencies
• Ensure timely and high-quality delivery of all BA artefacts

Testing & Validation

• Lead User Acceptance Testing (UAT), validation, and verification activities
• Ensure delivered solutions meet business expectations and functional requirements
• Define testing approaches, acceptance criteria, and quality standards

Stakeholder Management

• Engage senior stakeholders, including government clients, to align on objectives and expectations
• Facilitate workshops, discussions, and decision-making sessions
• Act as the key liaison between business and technical teams

Process Improvement & Governance

• Establish and enforce best practices, standards, and governance frameworks for business analysis
• Drive continuous improvement across processes, tools, and methodologies
• Ensure consistency in documentation, traceability, and compliance

Job Requirements:

• Bachelor’s degree in Business, Information Systems, or a related discipline
• At least 8 years of experience in Business Analysis, preferably within large-scale or government programmes
• Proven experience in leading and mentoring Business Analyst teams
• Strong expertise in requirements management and process modelling (e.g., BPMN), with Agile delivery experience
• Excellent leadership, communication, and stakeholder management skills
• Strong analytical thinking and problem-solving abilities
• Hands-on experience with tools such as Jira, Confluence, Visio, or similar

Work Location: One North

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to kayla@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.